在朝着完全数字化的快速发展的世界中，电子邮件是我们工作生活中不可替代的一部分。我们所有的基本信息、任务简报、官方声明、公告等都通过电子邮件发送。在所有可用的电子邮件选项中，Gmail是世界上使用最广泛的。每个Android智能手机都有一个用于Gmail的移动应用程序。它允许用户快速检查他们的消息、发送快速回复、附加文件等等。
但是，如果Gmail停止做它应该做的事情，即发送和接收邮件( sending and receiving mails)，那将是非常不幸的。就像(Just)任何其他应用程序一样，Gmail容易出现错误和故障，有时它无法执行其目的。如果您在Gmail应用程序上没有收到电子邮件，那么这是一个主要问题。无需解释电子邮件的重要性，尤其是在您从事专业工作的情况下。这个问题需要尽早解决，而这正是我们要做的。在本文中，您将找到一系列从简单到复杂的解决方案。从简单的开始，如果这没有帮助，那么您可以继续进行。
修复 Gmail在(Fix Gmail)Android上无法接收电子邮件
在进行任何故障排除之前，您应该始终备份您的 Android 手机(back up your Android phone)，以防万一，如果发生问题，您可以随时从备份中恢复您的手机。
方法 1：检查您的 Internet 连接(Method 1: Check your Internet connection)
拥有稳定的互联网连接以接收电子邮件非常重要。Gmail收不到邮件的原因可能是网速太慢。如果您确保所连接的Wi-Fi 工作正常(Wi-Fi that you are connected to is working correctly)，将会有所帮助。检查您的互联网速度的最简单方法是打开YouTube并查看视频是否在没有缓冲的情况下播放。如果是这样，那么Internet并不是(Internet)Gmail无法正常工作的原因。但是，如果没有，您需要重置Wi-Fi或连接到其他网络。如果可能的话，您也可以切换到您的移动系统。
方法 2：更新 Gmail 应用程序(Method 2: Update the Gmail App)
您可以做的下一件事是更新您的Gmail应用程序。一个简单的应用程序更新通常可以解决问题，因为更新可能会附带错误修复来解决问题。
1. 在手机上打开Playstore。
2. 在左上角，你会发现三条水平线(three horizontal lines)。点击它们。
3. 现在点击“我的应用程序和游戏(My Apps and Games)”选项。
4. 搜索Gmail 应用并检查是否有任何待处理的更新。( Gmail app and check if there are any pending updates.)
5. 如果是，则单击更新按钮。(update button.)
6. 应用程序更新后，检查您是否能够修复 Gmail 在 Android 上无法接收电子邮件的问题。( fix Gmail not receiving emails on the Android.)
方法 3：尝试在浏览器中打开 Gmail(Method 3: Try Opening Gmail in a Browser)
为了确保问题出在应用而不是Gmail本身，您需要在网络浏览器中打开应用，例如Chrome或Firefox。请按照以下步骤查看如何：
1.首先，打开谷歌浏览器(Google Chrome)（如果你愿意，你可以使用任何其他浏览器）。
2. 现在点击屏幕左上角的主页图标。(Home icon)
3. 在这里，单击应用程序(Apps)图标。
4.从展开的菜单中选择Gmail 。
5. 如果您已经使用Google帐户登录(Google)Chrome，那么它将直接打开 Gmail 的收件箱(Inbox)。否则(Otherwise)，您将必须使用您的用户名和密码登录。
6. 之后，点击屏幕左上角的刷新(Refresh)按钮。
7. 如果您看到邮件可以正常接收，那么问题出在应用程序上，或者问题出在Gmail本身上。我们将在下一节讨论这个问题。
另请阅读：(Also Read:) 修复无法在 Android 上运行的 Gmail 通知(Fix Gmail Notifications Not Working On Android)
方法 4：检查 Google Server 中的问题(Method 4: Check for Problems in Google Server)
如前所述，问题可能出在Gmail本身。Gmail使用Google服务器发送和接收电子邮件。这很不寻常，但有时 Google 的服务器出现故障，因此 Gmail 无法正常工作。( It is quite unusual, but sometimes Google’s servers are down, and as a result, Gmail does not work properly.)但是，这是一个暂时的问题，将最早得到解决。除了等待之外，您唯一能做的就是检查 Gmail 的服务是否已关闭。有许多Down检测器站点可让您检查Google服务器的状态。请按照以下步骤查看如何使用：
1. 访问网站Downdetector.com。
2. 网站会询问您存储Cookie(Cookies)的权限。单击(Click)接受选项(Accept)。
3. 现在，点击搜索(Search)栏并搜索Gmail。
4. 单击Gmail图标。
5. 该网站现在会告诉您Gmail(Gmail)是否存在问题。
方法五：清除应用缓存和数据(Method 5: Clear App Cache and Data)
有时残留的缓存文件会损坏并导致应用程序出现故障。当您在Android手机上遇到(Android)Gmail收不到电子邮件的问题时，您可以随时尝试清除应用程序的缓存和数据。请按照以下步骤清除Gmail的缓存和数据文件：
1. 进入手机设置(Settings)。
2. 点击应用(Apps)选项。
3. 现在从应用列表中选择Gmail(Gmail app)应用。
4. 现在单击存储(Storage)选项。
5. 您现在将看到清除数据和清除缓存(clear data and clear cache)的选项。点击相应的按钮，上述文件将被删除。
方法 6：确保您登录到正确的帐户(Method 6: Make Sure that you logged in to the Right Account)
您可能在Gmail应用中保存了多个帐户。在这种情况下，出错并登录到其他帐户是完全正常的。由于帐户已经保存，您甚至不必输入密码，因此在不知不觉中，您一直登录到另一个帐户。(were logged into a different account all this while.)结果，您期待的电子邮件从未通过。请按照以下步骤检查您是否登录了正确的帐户：
1.在您的 Android 智能手机上打开Gmail 。
2. 现在，点击右上角的头像(profile picture)。
3. 您现在可以看到保存在您设备上的 Gmail 帐户列表。(list of Gmail accounts)
4.检查您是否登录了正确的帐户（顶部是活动帐户）。
5. 如果没有，则从已保存的帐户列表中选择您的帐户，它将处于活动状态。
6. 您现在可以正常接收邮件了。
另请阅读：(Also Read:) 如何注销或注销 Gmail？(How to Sign Out or Log Out Of Gmail?)
方法 7：为 Gmail 启用自动同步(Method 7: Enable Auto-Sync for Gmail)
您可以做的下一件事是为您的 Gmail 帐户启用自动同步(enable automatic sync for your Gmail account)。您可能已关闭自动同步以保存数据和电池，这可能是Gmail无法接收电子邮件的原因。请按照以下步骤查看如何：
1. 首先，在您的智能手机上打开Gmail 应用程序(Gmail app)。
2. 现在，点击屏幕左上角的汉堡图标。(Hamburger icon)
3. 向下滚动并单击设置(Settings)选项。
4. 在这里，搜索同步 Gmail(Sync Gmail)选项并确保选中它旁边的复选框。
5. 启用自动同步后，Gmail将自动刷新其收件箱(Inbox)，当有人发送电子邮件时，您将开始接收电子邮件。
方法8：检查可用存储空间(Method 8: Check Available Storage Space)
(Google)Gmail、Google Drive和Google Photos等(Google Photos)Google服务为每个Google 帐户(Google Account)提供 15 GB 的有限存储空间。这 15 GB 的空间是为所有三个应用程序分配的总空间。如果您已经用完整个空间，那么您将无法接收任何新邮件，因为您的云存储上没有空间可以保存它们。请按照以下步骤检查可用存储：
1. 检查可用存储空间的最简单方法是从您的Google Drive中。因此(Therefore)，请在您的 Android 设备上打开Google Drive 。
2. 现在，点击屏幕左上角的汉堡图标。(Hamburger icon)
3. 之后，单击存储(Storage)选项。
4. 您将获得关于哪个应用程序占用了多少空间的确切存储分析。
5. 如果您的存储空间已用完，您需要释放空间或购买更多存储空间。
6.从云存储中删除(Delete)旧电子邮件、垃圾邮件、照片和文件，为新邮件腾出空间。
7. 清除垃圾箱后，请务必清理垃圾箱，因为删除的电子邮件通常最终会进入垃圾箱，并且仍然占用空间。
8. 释放空间后，您将能够毫无问题地接收电子邮件。
方法 9：删除电子邮件过滤器(Method 9: Remove Email Filters)
Gmail 无法在 Android 上接收电子邮件的(Gmail not receiving emails on Android is Filters)另一个原因是过滤器。过滤器(Filter)设置为避免垃圾邮件和不需要的电子邮件充斥我们的收件箱。但是，如果设置不正确，它们可能会导致重要且有用的电子邮件被重定向到垃圾邮件(Spam)文件夹或所有邮件(Mail)文件夹。您需要确保收件箱(Inbox)中能收到好的电子邮件，为此，您需要重新检查过滤器(Filter)设置。现在，无法从您的移动应用程序访问过滤器设置，您需要在计算机上登录Gmail才能这样做。请按照以下步骤查看如何：
1.首先，打开您计算机上的互联网浏览器(internet browser)（比如谷歌浏览器(Google Chrome)）
2. 现在，单击屏幕右上角的Gmail 选项。(Gmail option)
3. 单击设置(Settings)选项并点击查看(See)所有设置(Settings)按钮。
4. 现在，转到“过滤器和阻止地址”(“Filters and Blocked Addresses”)选项卡。
5.删除所有现有的过滤器(existing filters)。
6. 从现在开始，您收到的所有后续电子邮件都将被定向到您的收件箱(Inbox)。但是，对于以前的邮件，您必须手动完成。
7. 您需要进入垃圾邮件文件夹或所有邮件(All Mail)文件夹才能访问以前被阻止的电子邮件。
方法 10：退出您的 Google 帐户(Method 10: Sign Out of your Google Account)
解决方案列表中的下一个方法是在手机上退出Gmail帐户，然后再次登录。这样做可能会使事情井井有条，并且通知将开始正常工作。
1.打开手机设置(settings)。
2. 现在点击用户和帐户(Users & accounts)。
3. 现在选择谷歌(Google)选项。
4. 在屏幕底部，您会找到删除帐户( Remove account)的选项，点击它。
5. 这将使您退出您的Gmail帐户。现在在此之后再次登录，看看您是否能够(Sign)修复 Gmail 在 Android 上无法接收电子邮件。 ( fix Gmail not receiving emails on Android. )
方法 11：免除 Gmail 的数据保护程序限制(Method 11: Exempt Gmail from Data Saver Restrictions)
所有Android智能手机都带有内置数据保护程序，可限制已安装应用程序的数据消耗(data saver that restricts the data consumption for installed apps)。如果您的数据有限并且想保守地使用它，那么数据保护程序(data saver)是一个很好的帮助。但是，这可能是Gmail收不到电子邮件的原因。解决此问题的最简单方法是将Gmail添加到免除数据保护程序限制的应用程序列表中。这样做可以让Gmail正常运行。请按照以下步骤查看如何：
1. 打开手机上的设置。(Settings)
2. 现在，单击无线和网络(Wireless and networks)选项。
3. 之后，点击数据使用(data usage)选项。
4. 在这里，点击Smart Data Saver。
5. 现在，在 Exemptions 下，选择System apps 并搜索 Gmail(System apps and search for Gmail)。
6. 确保它旁边的拨动开关是 ON(toggle switch next to it is ON)。
7. 数据限制解除后，Gmail将能够定期同步收件箱，您的问题将迎刃而解。
方法 12：关闭电子邮件转发(Method 12: Turn OFF Email Forwarding)
您的邮件可能会发送到不同的电子邮件 ID。许多人在他们不可用且无法处理与工作相关的电子邮件时，使用电子邮件转发选项将他们的邮件转发给他们的同事或同事。但是，他们忘记将其关闭，因此，他们不再在自己的帐户中收到电子邮件。请按照以下步骤了解如何关闭电子邮件转发：
1. 首先，在您的计算机上打开互联网浏览器(internet browser)（例如Google Chrome）。这是因为您的手机无法访问电子邮件转发设置。
2. 现在点击屏幕右上角的Gmail 选项。(Gmail option)
3. 单击设置(Settings)选项并点击查看(See)所有设置(Settings)按钮。
4. 现在，转到“Forwarding and POP/IMAP”选项卡。
5. 在这里，单击“禁用转发”( “Disable Forwarding”)选项。
6. 最后，点击保存更改(Save Changes)按钮。
受到推崇的：(Recommended:)
我希望本指南对您有所帮助，并且您能够修复 Gmail 无法接收有关 Android( fix Gmail not receiving emails on the Android)问题的电子邮件。但是，如果您仍有任何问题或意见，请随时使用评论部分与我们联系。
Fix Gmail not receiving emails on Android
In a rapidly progressing world towards becоming completely digital, emails are an irreрlaceable part of our work lives. All our essential messageѕ, task briefings, official statements, announcements, etc. occur via email. Out of all the еmail options avаilable, Gmail is the most widely used in the world. Every Android smartphone has a mobile app for Gmail. It allows users to check their messages quickly, sends a quick reply, attaches fіles, and a lot more.
However, it would be really unfortunate if Gmail stopped doing what it is meant to do, i.e., sending and receiving mails. Just like any other app, Gmail is prone to bugs and glitches, and sometimes it fails to execute its purpose. If you are not receiving emails on your Gmail app, then it is a major concern. There is no need to explain the importance of emails, especially if you are working professionally. This problem needs to be fixed at the earliest, and that is exactly what we are going to do. In this article, you will find a series of solutions ranging from simple to complicated. Start with the simple ones, and if that doesn’t help, then you can proceed further.
Fix Gmail not receiving emails on Android
You should always back up your Android phone before doing any troubleshooting, just in case, if something happens then you can always restore your phone from the backup.
Method 1: Check your Internet connection
It is very important that you have a stable internet connection to receive emails. Maybe the reason behind Gmail not receiving emails is the poor internet speed. It would help if you made sure that the Wi-Fi that you are connected to is working correctly. The easiest way to check your internet speed is to open YouTube and see if a video is playing without buffering. If it does, then the Internet is not the reason behind Gmail not working. However, if it does not, you need to either reset your Wi-Fi or connect to a different network. You can also switch to your mobile system if that is possible.
Method 2: Update the Gmail App
The next thing that you can do is update your Gmail app. A simple app update often solves the problem as the update might come with bug fixes to resolve the issue.
1. Open Playstore on your phone.
2. On the top left-hand side, you will find three horizontal lines. Click on them.
3. Now click on the “My Apps and Games” option.
4. Search for the Gmail app and check if there are any pending updates.
5. If yes, then click on the update button.
6. Once the app gets updated, check if you’re able to fix Gmail not receiving emails on the Android.
Method 3: Try Opening Gmail in a Browser
In order to make sure that the problem is with the app and not Gmail itself, you need to open the app in a web browser, like Chrome or Firefox. Follow the steps given below to see how:
1. Firstly, open Google Chrome (you can use any other browser if you want).
2. Now tap on the Home icon on the top left-hand side of the screen.
3. Here, click on the Apps icon.
4. Select Gmail from the expanded menu.
5. If you are already logged in to Chrome using your Google account, then it will directly open the Gmail’s Inbox. Otherwise, you will have to sign in with your username and password.
6. After this, tap on the Refresh button on the top left-hand side of the screen.
7. If you see that emails are being received normally, then the problem is with the app, or else the problem is with Gmail itself. We will discuss this in the next section.
Also Read: Fix Gmail Notifications Not Working On Android
Method 4: Check for Problems in Google Server
As mentioned earlier, it is possible that the problem is with Gmail itself. Gmail uses Google servers to send and receive emails. It is quite unusual, but sometimes Google’s servers are down, and as a result, Gmail does not work properly. This, however, is a temporary problem and will be resolved at the earliest. The only thing that you can do besides waiting is to check if Gmail’s service is down or not. There are a number of Down detector sites that allow you to check Google server status. Follow the steps given below to see how to use one:
1. Visit the website Downdetector.com.
2. The site will ask you for permission to store Cookies. Click on the Accept option.
3. Now, tap on the Search bar and search for Gmail.
4. Click on the Gmail icon.
5. The site will now tell you whether or not there exists a problem with Gmail.
Method 5: Clear App Cache and Data
Sometimes residual cache files get corrupted and cause the app to malfunction. When you are experiencing the problem of Gmail not receiving emails on Android phone, you can always try clearing the cache and data for the app. Follow these steps to clear the cache and data files for Gmail:
1. Go to the Settings of your phone.
2. Tap on the Apps option.
3. Now select the Gmail app from the list of apps.
4. Now click on the Storage option.
5. You will now see the options to clear data and clear cache. Tap on the respective buttons and the said files will be deleted.
Method 6: Make Sure that you logged in to the Right Account
It is possible that you have multiple accounts saved on your Gmail app. In this situation, it is completely normal to make a mistake and be logged into a different account. Since the account is already saved, you didn’t even have to enter the password, and thus, unknowingly, you were logged into a different account all this while. As a result, an email that you were expecting never came through. Follow the steps given below to check if you are logged in to the right account or not:
1. Open the Gmail on your Android smartphone.
2. Now, tap on the profile picture that is present on the top-right corner.
3. You will now be able to see the list of Gmail accounts saved on your device.
4. Check if you are logged into the right account or not (the one on the top is the active account).
5. If not, then select your account from the list of saved accounts, and it will be active.
6. You will now be able to receive mails normally.
Also Read: How to Sign Out or Log Out Of Gmail?
Method 7: Enable Auto-Sync for Gmail
The next thing that you can do is enable automatic sync for your Gmail account. You might have switched off auto-sync to save data, and battery and that could be the reason behind Gmail not receiving emails. Follow the steps given below to see how:
1. Firstly, open the Gmail app on your smartphone.
2. Now, tap on the Hamburger icon on the top left-hand side of the screen.
3. Scroll down and click on the Settings option.
4. Here, search for the Sync Gmail option and make sure that the checkbox next to it is selected.
5. Once auto-sync is enabled, Gmail will automatically refresh its Inbox, and you will start receiving emails as and when someone sends them.
Method 8: Check Available Storage Space
Google services like Gmail, Google Drive, and Google Photos provide limited storage of 15 GB to each Google Account. This 15 GB of space is the total space allocated for all three apps. If you have already used up the entire space, then you won’t be able to receive any new mails as there is no space to save them on your cloud storage. Follow the steps given below to check available storage:
1. The easiest way to check the available storage is from your Google Drive. Therefore, open Google Drive on your Android device.
2. Now, tap on the Hamburger icon on the top left-hand side of the screen.
3. After that, click on the Storage option.
4. You will get the exact storage analytics as to which app is taking how much space.
5. If you have run out of storage space, you need to either free up space or buy more storage space.
6. Delete old emails, spams, photos, and files from your cloud storage to make space for new ones.
7. Make sure to clear the bin after doing so because deleted emails usually end up in the bin, and it still occupies space.
8. Once you have freed up space, you will be able to receive emails without any problem.
Method 9: Remove Email Filters
Another reason behind Gmail not receiving emails on Android is Filters. Filters are set to avoid junk and unwanted emails to flood our inbox. However, if they are not set properly, they can cause important and useful emails to be redirected to the Spam folder or All Mail folder. You need to make sure that good emails end up in your Inbox, and to do so, you need to recheck your Filter settings. Now, filter settings can’t be accessed from your mobile app, and you need to log in to Gmail on a computer to do so. Follow the steps given below to see how:
1. Firstly, open the internet browser on your computer (say Google Chrome)
2. Now, click on the Gmail option that is present on the top right-hand side of the screen.
3. Click on the Settings option and tap on the See all Settings button.
4. Now, go to the “Filters and Blocked Addresses” tab.
5. Remove all the existing filters.
6. From now on, all the subsequent emails that you receive will be directed to your Inbox. However, for the previous mails, you have to do it manually.
7. You need to go to the spam folder or the All Mail folder to access previously blocked emails.
Method 10: Sign Out of your Google Account
The next method in the list of solutions is that you sign out of the Gmail account on your phone and then sign in again. It is possible that by doing so it would set things in order and the notifications will start working normally.
1. Open the settings on your phone.
2. Now click on the Users & accounts.
3. Now select the Google option.
4. At the bottom of the screen, you will find the option to Remove account, click on it.
5. This will sign you out of your Gmail account. Now Sign in once again after this and see if you’re able to fix Gmail not receiving emails on Android.
Method 11: Exempt Gmail from Data Saver Restrictions
All Android smartphones come with an in-built data saver that restricts the data consumption for installed apps. If you have limited data and would like to use it conservatively then the data saver is a great aid. However, it might be the reason behind Gmail not receiving emails. The simplest solution to this problem is to add Gmail to the list of exempted apps from data saver restrictions. Doing so will allow Gmail to function normally. Follow the steps given below to see how:
1. Open the Settings on your phone.
2. Now, click on the Wireless and networks option.
3. After that, tap on the data usage option.
4. Here, click on Smart Data Saver.
5. Now, under Exemptions, select System apps and search for Gmail.
6. Make sure that the toggle switch next to it is ON.
7. Once data restrictions are removed, Gmail will be able to sync its inbox regularly, and your problem will be solved.
Method 12: Turn OFF Email Forwarding
It is possible that your messages are getting delivered to a different email id. Many people use the email forwarding option to forward their mails to their associates or colleagues when they are unavailable and unable to attend to work-related emails. However, they forget to switch it off and as a result, they no longer receive emails in their own account. Follow the steps given below to learn how to turn off email forwarding:
1. Firstly, open the internet browser on your computer (say Google Chrome). This is because email forwarding settings can’t be accessed on your phone.
2. Now click on the Gmail option that is present on the top right-hand side of the screen.
3. Click on the Settings option and tap on the See all Settings button.
4. Now, go to the “Forwarding and POP/IMAP” tab.
5. Here, click on the “Disable Forwarding” option.
6. Finally, tap on the Save Changes button.
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I hope this guide was useful and you were able to fix Gmail not receiving emails on the Android issue. But if you still have any questions or comments then feel free to reach out using the comment section.
