有时,在安装Windows 更新(Windows Update)、功能更新(Feature Update –)或随机安装后,您可能会发现无法登录 Windows 10 计算机。这很可能是由于一些常见问题的发生。它们可能与一些基本或关键问题有关。如果您无法登录或登录或登录到Windows 11/10/8/7计算机,这里有一些故障排除步骤,您可能需要遵循。
无法登录 Windows 11/10
如果您无法登录或登录或登录到Windows PC,不同的情况可能是:
- 用户名或密码不正确
- 即使使用正确的密码也无法登录
- 计算机是域的一部分,并且您要登录到本地用户帐户,而不是域帐户
- 无法使用指纹读取器或Windows Hello登录
- Windows 10 登录屏幕或密码(Password)框不显示
以下是登录Windows的一些常见问题的常见问题和解决方案。
用户名或密码不正确(The username or password is incorrect)
以下是解决此问题的几种可能的解决方案。
1]检查大写锁定是否“打开”
Windows中的密码区分大小写,这意味着每次键入密码时,都必须以与首次创建密码时相同的方式将每个字母大写。如果您不小心按了Caps Lock,那么您是在无意中输入了全部大写字母的密码。确保(Make)Caps Lock已关闭,然后再次键入您的密码。
阅读(Read):用户名或密码不正确。
2]您可能输入了错误的密码
您实际上可能使用了错误或旧凭据。你(Did)最近换了吗?如果您忘记了密码,则需要使用密码重设盘或管理员帐户重设密码。
阅读(Read):误删除 了用户配置文件,现在无法登录(Deleted User Profile by mistake and now can’t login)。
3]您可能已经更改或忘记了您的密码(3] You might have changed or forgotten your password)
忘记密码是最常见的问题。要解决此问题,请在尝试插入错误密码后使用登录屏幕上可用的“重置密码”选项。(Reset Password)检查您是否更改了密码在其他设备上被更改。
阅读(Read):如何使用密码提示和密码重置盘。
4]计算机上的管理员可能已重置您的密码
如果您的计算机在网络上,网络管理员可以重置您的密码。如果您认为这可能是问题所在,请咨询您的网络管理员。如果您的计算机在工作组中,则在计算机上拥有管理员帐户的任何人都可以更改您的密码。
阅读(Read):那个密码不正确的信息。
5]您可能尝试登录错误的用户帐户
如果您在计算机上拥有多个用户帐户,请确保您登录的帐户与您使用的密码相匹配。使用(Use)“切换用户”来选择正确的帐户。
阅读(Read):更新后无法登录 Windows(Cannot log into Windows after Update)。
即使使用正确的密码也无法登录
可能是键盘有问题——所以试试虚拟键盘看看。因此,请确保输入的密码确实是当前且正确的密码。确保为您的Microsoft或本地(Local)帐户使用正确的帐户。如果没有帮助,请让您的管理员为您更改 - 或者您可以使用密码恢复工具。
或者,看看您是否可以启动到安全模式(boot into Safe Mode)。到达此处后,通过在提升的命令提示符(elevated command prompt)中执行以下命令来激活隐藏的超级管理员帐户(activate the hidden super administrator account)。
net user administrator /active:yes
完成后,更改有问题的帐户的密码。完成工作后,请记住(Remember)停用此帐户。
如果您的Windows即使在输入正确的密码后仍卡在登录屏幕,这篇文章将为您提供帮助。
计算机是域的一部分,并且您要登录到本地用户帐户,而不是域帐户
要登录到您计算机上的本地用户帐户,您需要知道您的计算机名称和要登录的帐户的用户名。要登录到本地用户帐户,请执行以下步骤:
- 在欢迎(Welcome)屏幕上,单击切换用户(Switch User)。
- 单击其他用户。
- 在用户名字段中,键入您的计算机名称、反斜杠 (\) 以及您要登录的帐户的用户名。例如——计算机名\用户名
- 输入您的密码,然后按Enter。
无法使用指纹读取器、PIN或Windows Hello登录
如果您从以前的版本升级Windows,您的指纹读取器应该可以继续工作。如果您执行了Windows的全新安装,您的指纹读取器可能无法工作(Fingerprint reader might not work);更新的驱动程序或应用程序可以通过Action Center或Windows Update下载。如果您无法使用Action Center或Windows Update找到驱动程序,您应该联系您的计算机或指纹读取器制造商以获取与此版本的(Windows Update)Windows兼容的驱动程序。如果PIN 不起作用,请参阅此帖子。
阅读:(Read:) Windows Hello 无法识别人脸或指纹。
Windows登录屏幕或密码(Password)框不显示
有时您可能会遇到根本不出现Windows 11/10如果您遇到这个问题,那么如果Windows 登录屏幕或密码框没有出现(Windows login screen or Password box does not show up),这篇文章将为您提供帮助。
提示(TIP):想防止用户更改密码?
Cannot login to Windows 11/10 | Windows login and password problems
Sometіmes it may happen that aftеr installing a Windоws Update, a Feature Update – or rаndomly – you find that you are unable to login tо your Windows 10 computer. This is most probably due to the occurrence of some common problems. They may be related to somе basic or critical issues. If you cannot sign in or log on or log in to a Windows 11/10/8/7 computer, here are a few troubleѕhooting steps, you may want to follow.
Cannot log into Windows 11/10
If you cannot sign in or log on or log in to a Windows PC, the different scenarios could be:
- The username or password is incorrect
- You cannot log in even with the correct password
- The computer is part of a domain, and you want to log on to a local user account, not a domain account
- Can’t use the fingerprint reader or Windows Hello to log on
- Windows 10 login screen or Password box does not show up
Here are the common issues and solutions to some common problems with logging on to Windows.
The username or password is incorrect
Here are several possible solutions to fix this problem.
1] Check if the Caps Lock is ‘On’
Passwords in Windows are case-sensitive, which means that every time you type your password, you have to capitalize each letter in the same way that you did when you first created it. If you have accidentally pressed Caps Lock, then you’re inadvertently typing your password in all capital letters. Make sure Caps Lock is off, and then type your password again.
Read: The user name or password is incorrect.
2] You might be typing the wrong password
You might actually be using your wrong or old credentials. Did you change them recently? If you can’t remember your password, you need to reset your password, either with a password reset disk or an administrator account.
Read: Deleted User Profile by mistake and now can’t login.
3] You might have changed or forgotten your password
Forgetting a password is the most common issue. To overcome this issue use Reset Password option available at the logon screen once you tried to insert a wrong password. Check if you changed your password was changed on a different device.
Read: How to use Password Hint and Password Reset Disk.
4] An administrator on the computer might have reset your password
If your computer is on a network, a network administrator can reset your password. If you think this might be the problem, check with your network administrator. If your computer is in a workgroup, anyone who has an administrator account on the computer can change your password.
Read: That password is incorrect message.
5] You might be trying to log on to the wrong user account
If you have more than one user account on the computer, make sure you’re logging on to the account that matches the password you’re using. Use ‘switch user’ to select the right account.
Read: Cannot log into Windows after Update.
You cannot log in even with the correct password
Maybe the keyboard is faulty – so try a virtual keyboard and see. So ensure that the typed password is indeed the current and correct one. Ensure that you are using the correct one for your Microsoft or Local account. If it does not help ask your administrator to change it for you – or you could use a Password Recovery Tool.
Alternatively, see if you can boot into Safe Mode. Once here, activate the hidden super administrator account by executing the following command in an elevated command prompt.
net user administrator /active:yes
Once done, change the password of the problematic account. Remember to deactivate this account once your work is done.
This post will help you if your Windows is stuck at log in screen even after entering the correct password.
The computer is part of a domain, and you want to log on to a local user account, not a domain account
To log on to a local user account on your computer, you need to know the name of your computer and the username for the account that you want to log on to. To log on to a local user account, follow these steps:
- On the Welcome screen, click Switch User.
- Click Other User.
- In the username field, type the name of your computer, a backslash (\), and the user name for the account that you want to log on to. For example – computer name\user name
- Type your password, and then press Enter.
Can’t use fingerprint reader, PIN or Windows Hello to log on
If you upgraded Windows from a previous version, your fingerprint reader should continue to work. If you performed a clean install of Windows, your Fingerprint reader might not work; an updated driver or application might be available for download through Action Center or Windows Update. If you are not able to find a driver using Action Center or Windows Update, you should contact your computer or fingerprint reader manufacturer for drivers that are compatible with this version of Windows. See this post if the PIN is not working.
Read: Windows Hello does not recognize Face or Fingerprint.
Windows login screen or Password box does not show up
At times you may face a situation where the Windows 11/10 login screen does not appear at all. If you face this issue, then this post will help you if the Windows login screen or Password box does not show up.
TIP: Want to prevent users from changing the Password?