Windows 10 操作系统无疑是微软(Microsoft)有史以来最好的操作系统之一。但是,与所有以前的版本一样,它也有自己的缺陷和错误。用户遇到的最常见问题之一是在启动设备时卡在Windows欢迎屏幕上。这确实是一个烦人的情况,因为在正确加载Windows(Windows)操作系统之前,您无法开始在您的设备上工作。您可能已经开始思考导致此问题的因素。
Windows 10 卡在欢迎屏幕上的原因是什么?(Reason Behind Windows 10 Stuck on Welcome Screen?)
导致此问题的因素有多种 - 错误的 Windows 更新、硬件问题、病毒、快速启动功能等。有时它会突然发生。不管这个问题背后有什么因素,都有解决这个问题的解决方案。您不必惊慌,因为在本文中,我们将讨论解决 Windows Welcome Screen Stuck 问题(fix Windows Welcome Screen Stuck issue)的各种方法。
修复 Windows 10 卡在欢迎屏幕上(Fix Windows 10 Stuck on Welcome Screen)
方法一:断开网络(Method 1: Disconnect Internet)
有时Windows 加载(Windows Loading)过程会因为尝试连接到Internet而被卡住。在这种情况下,您应该尝试暂时关闭调制解调器或路由器以解决此问题。如果问题没有解决,那么您可以再次打开路由器或调制解调器并继续下一个方法。
方法 2:断开 USB 设备(Method 2: Disconnect USB devices)
许多用户报告说,USB设备导致Windows 10 卡在欢迎屏幕上(Windows 10 to stuck on the welcome screen)。因此,您可以尝试断开所有 USB( disconnecting all the USB)设备,例如鼠标(Mouse)、键盘(Keyboards)、打印机(Printers)等。现在启动系统并检查问题是否已解决。
方法3:检查硬件(Method 3: Check Hardware)
如果系统的主板、RAM或其他硬件出现问题怎么办?是的,这个问题的一个可能因素可能是硬件问题。因此,您可以尝试检查所有硬件是否配置和工作正常(hardware is configured & working properly or not)。如果您可以轻松打开设备,则可以将系统带到服务中心或致电您家中的维修人员。
方法 4:执行自动系统修复(Method 4: Perform Automatic System Repair)
在Windows 10上运行自动修复(Automatic Repair)已解决了许多用户的Windows 欢迎屏幕卡住(Windows Welcome Screen Stuck)问题。但在您可以运行自动(Automatic)修复之前,您必须访问设备上的高级恢复选项(Advanced Recovery Option)。
1.在登录屏幕中按Shift并选择重新启动。(Restart.) 这将直接带您进入高级恢复选项。( Advanced Recovery Options.)
注意:还有其他方法可以访问我们在此处讨论的(discussed here)高级恢复选项(Advance Recovery Options)。
2.从选择(Choose)一个选项屏幕,单击疑难解答(Troubleshoot)。
3.在疑难解答屏幕上,单击高级选项(Advanced option)。
4.在高级(Advanced)选项屏幕上,单击自动修复或启动修复(Automatic Repair or Startup Repair)。
5. 等待Windows Automatic/Startup Repairs完成。
6.重新启动,您已成功修复 Windows 10 卡在欢迎屏幕上的问题,( Fix Windows 10 Stuck on Welcome Screen issue,) 如果没有,请继续。
另外,请阅读 如何修复自动修复无法修复您的 PC。(How to fix Automatic Repair couldn’t repair your PC.)
(Method 5: Disable Credential Manager services in )方法 5:在安全模式下(Safe mode)禁用 Credential Manager 服务
有时凭据管理器(Credential Manager)损坏的服务会干扰Windows 10加载并导致Windows卡在欢迎(Welcome)屏幕上的问题。并且禁用凭据管理器(Credential Manager)服务似乎可以一劳永逸地解决问题。但要做到这一点,您必须将 PC 启动到安全模式(Safe Mode)。
将 PC 启动到安全模式(Safe Mode)后,请按照以下步骤禁用凭据管理器(Credential Manager)服务:
1.按Windows Key + R并键入services.msc。按 Enter 或单击确定。
2.在“服务”窗口中找到凭据管理器服务,然后右键单击(Credential Manager service)它(right-click)并选择“属性”。(Properties.)
3.现在从启动类型下拉列表中( Startup type drop-down)选择禁用。 (Disabled. )
4.单击应用(Apply),然后单击确定以保存更改。
5.重新启动您的PC并检查问题是否已解决。
方法 6:禁用快速启动(Method 6: Disable Fast Startup)
快速启动结合了 冷或完全关机和休眠(Cold or full shutdown and Hibernates)(Cold or full shutdown and Hibernates)的特性。当您在启用快速启动功能的情况下关闭 PC 时,它会关闭您 PC 上运行的所有程序和应用程序,并注销所有用户。它充当新启动的Windows。但是Windows 内核(Windows kernel)已加载并且系统会话正在运行,这会提醒设备驱动程序为休眠做准备,即在关闭它们之前保存所有当前在您的 PC 上运行的应用程序和程序。
所以现在您知道快速启动(Fast Startup)是 Windows 的一项基本功能,因为(Windows)它会在您关闭 PC 并更快地启动Windows时保存数据。(Windows)但这也可能是您的 PC 卡在欢迎(Welcome)屏幕上的原因之一。许多用户报告说禁用快速启动功能(disabling Fast Startup feature)已经解决了他们的问题。
方法(Method )7:使用命令提示符运行系统检查(7: Run System Checks using Command Prompt)
由于 PC 上的文件或文件夹损坏,您可能会遇到Windows 10卡在欢迎屏幕上的问题。(Windows 10)因此,运行系统检查将帮助您确定问题的根本原因并解决问题。
1. 放入Windows安装媒体或Recovery Drive/System Repair Disc,然后选择您的语言首选项(language preferences )并单击下一步。(Next.)
2.单击底部的修复计算机。(Repair)
3.现在选择疑难解答(Troubleshoot),然后选择高级选项。(Advanced Options.)
4.从选项列表中选择命令提示符(带网络)。( Command Prompt)
5.在命令提示符中(Command Prompt)输入(Enter)以下命令,并在每个命令后按 Enter :(Enter)
注意:请(Note:)务必注意,这可能是一项耗时的任务,因此您必须耐心等待。等到(Wait)命令执行完毕。
sfc /scannow
chkdsk c: /f /r
bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd
6. 执行命令后,退出命令提示符并重新启动 PC。
方法八:系统还原(Method 8: System Restore)
这是一项有用的功能,可让您将 PC 恢复到以前的工作配置。
1.使用此处列出的任何一种方法(one of the methods listed here)打开高级恢复(Recovery) 选项(Options),或放入Windows安装媒体或Recovery Drive/System Repair Disc,然后选择您的语言首选项(anguage preferences) 并单击下一步。(Next.)
2.单击底部的修复计算机。( Repair)
3.现在选择疑难解答(Troubleshoot),然后选择高级选项。(Advanced Options.)
4.最后,点击“系统还原(System Restore)”。
5.单击下一步(Next)并选择还原点,然后按照屏幕上的说明还原您的设备。
6.重新启动您的PC,此步骤可能会修复Windows 10卡在欢迎屏幕上的问题。( Fix Windows 10 Stuck on Welcome Screen issue.)
方法 9:卸载最近安装的更新(Method 9: Uninstall the recently Installed Updates)
要卸载最近安装的程序,首先需要进入安全模式(enter the Safe Mode),然后按照以下步骤操作:
1.通过使用搜索栏搜索来打开控制面板。(Control Panel)
2.现在从控制面板(Control Panel)窗口单击程序。( Programs.)
3.在程序和功能(Programs and Features)下,单击查看已安装的更新。(View Installed Updates.)
4.在这里您将看到当前安装的Windows更新列表。
5.卸载可能导致问题的最近安装的Windows更新,卸载此类更新后,您的问题可能会得到解决。(Windows)
方法 10:重置 Windows 10(Method 10: Reset Windows 10)
注意:(Note:)如果您无法访问您的 PC,请重新启动您的 PC 几次,直到您开始自动修复。(Automatic Repair. )然后导航到 Troubleshoot > Reset this PC > Remove everything.
1.按Windows Key + I 打开设置(Settings),然后单击更新和安全图标。( Update & Security icon.)
2.从左侧菜单中选择恢复。( Recovery.)
3.在重置此 PC(Reset this PC)下,单击“开始(Get Started)使用”按钮。
4.选择 保留我的文件(Keep my files)的选项。
5.对于下一步,您可能会被要求插入Windows 10安装介质,因此请确保您已准备好。
6.现在,选择您的Windows版本,然后仅单击安装 Windows 的驱动器(on only the drive where Windows is installed)>删除我的文件。(Just remove my files.)
5.单击重置按钮。( Reset button.)
6.按照屏幕上的说明完成重置。
受到推崇的:(Recommended:)
希望(Hopefully)使用上述方法之一,您将能够 修复 Windows 10 卡在欢迎屏幕上的问题( Fix Windows 10 Stuck on Welcome Screen issue)。如果您对本教程仍有任何疑问,请随时在评论部分提出。
Windows 10 Stuck on Welcome Screen? 10 Ways to Fix it!
Windows 10 oрerating system is undoubtedly one of the best operating ѕystems ever created by Microsoft. However, like all previous vеrsionѕ, it also has its own faults and errors. One of the most common issues that υsers experience is getting stuck on the Windows welcome screen while starting the device. This is really an annoying situation because you cannot start working on уour devices until Windows operating system is propеrly loaded. You might have started pondеring uрon the factors causing this problem.
Reason Behind Windows 10 Stuck on Welcome Screen?
There are several factors causing this problem – faulty windows updates, hardware issues, virus, fast startup feature, etc. Sometimes it happens out of the blue. No matter what factors are behind this problem, there are solutions to fix this problem. You do not need to panic because here in this article we will discuss various methods to fix Windows Welcome Screen Stuck issue.
Fix Windows 10 Stuck on Welcome Screen
Method 1: Disconnect Internet
Sometimes Windows Loading process gets stuck because it tries to connect to the Internet. In such cases, you should try to turn off your modem or router temporarily to resolve this issue. If the issue is not resolved then you can again turn on your router or modem and continue with the next method.
Method 2: Disconnect USB devices
Many users reported that USB devices cause Windows 10 to stuck on the welcome screen. Therefore, you can try disconnecting all the USB devices such as Mouse, Keyboards, Printers, etc. Now boot your system and check if the problem is solved or not.
Method 3: Check Hardware
What if there is a problem in the system’s motherboard, RAM or other hardware? Yes, one probable factor of this problem could be the hardware problem. Therefore, you can try checking whether all the hardware is configured & working properly or not. If you are comfortable opening your device, then you can take your system to the service center or call a service repair person at your home.
Method 4: Perform Automatic System Repair
Running Automatic Repair on Windows 10 have solved the Windows Welcome Screen Stuck issue for many users. But before you can run Automatic repair you have to access the Advanced Recovery Options on your device.
1.From the login screen press Shift & select Restart. This will directly take you to the Advanced Recovery Options.
Note: There are other ways to access Advance Recovery Options which we have discussed here.
2.From Choose an options screen, click Troubleshoot.
3.On Troubleshoot screen, click Advanced option.
4.On the Advanced options screen, click Automatic Repair or Startup Repair.
5.Wait till the Windows Automatic/Startup Repairs complete.
6.Restart and you have successfully Fix Windows 10 Stuck on Welcome Screen issue, if not, continue.
Also, read How to fix Automatic Repair couldn’t repair your PC.
Method 5: Disable Credential Manager services in Safe mode
Sometimes Credential Manager corrupt service interfere with the Windows 10 loading and cause the issue of Windows being stuck on the Welcome screen. And disabling Credential Manager services seems to fix the issue once & for all. But to do this, you have to boot your PC into Safe Mode.
Once you have started the PC into Safe Mode, follow the below steps to disable Credential Manager services:
1.Press Windows Key + R and type services.msc. Press Enter or click OK.
2.Locate the Credential Manager service in the Services window and right-click on it & select Properties.
3.Now from the Startup type drop-down select Disabled.
4.Click Apply followed by OK to save changes.
5.Reboot your PC and check if the problem is solved.
Method 6: Disable Fast Startup
The fast startup combines features of both Cold or full shutdown and Hibernates. When you shut down your PC with fast startup feature enabled, it closes all the programs and applications running on your PC and also logged out all the users. It acts as a freshly booted Windows. But Windows kernel is loaded and system session is running which alerts device drivers to prepare for hibernation i.e. saves all current applications and programs running on your PC before closing them.
So now you know that Fast Startup is an essential feature of Windows as it saves the data when you shut down your PC and start Windows faster. But this could be also one of the reasons as to why your PC is stuck on Welcome screen. Many users reported that disabling Fast Startup feature has solved their problem.
Method 7: Run System Checks using Command Prompt
You may be facing the Windows 10 stuck on welcome screen issue because of corrupted files or folders on your PC. Therefore, running the system check will help you identify the root cause of the problem and would fix the issue.
1.Put in the Windows installation media or Recovery Drive/System Repair Disc then select your language preferences and click Next.
2.Click Repair your computer at the bottom.
3.Now choose Troubleshoot and then Advanced Options.
4.Select Command Prompt (With networking) from the list of options.
5.Enter the following commands in the Command Prompt and hit Enter after each one:
Note: It is important to note that this may be a time-consuming task so you have to be patient. Wait till the commands are executed.
sfc /scannow
chkdsk c: /f /r
bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd
6.Once the commands are executed, exit the command prompt and reboot your PC.
Method 8: System Restore
It is one of the helpful feature that enables you to restore your PC to the previous working configuration.
1.Open Advanced Recovery Options using any one of the methods listed here or put in the Windows installation media or Recovery Drive/System Repair Disc then select your language preferences and click Next.
2.Click Repair your computer at the bottom.
3.Now choose Troubleshoot and then Advanced Options.
4.Finally, click on “System Restore“.
5.Click on Next and choose the restore point then follow the on-screen instructions to restore your device.
6.Restart your PC and this step may have Fix Windows 10 Stuck on Welcome Screen issue.
Method 9: Uninstall the recently Installed Updates
To uninstall the recently installed programs, first you need to enter the Safe Mode and then follow the below steps:
1.Open Control Panel by searching for it using the search bar.
2.Now from the Control Panel window click on Programs.
3.Under Programs and Features, click on View Installed Updates.
4.Here you will see the list of currently installed Windows updates.
5.Uninstall the recently installed Windows updates which might be causing the issue and after uninstalling such updates your problem may be solved.
Method 10: Reset Windows 10
Note: If you can’t access your PC then restart your PC a few times until you start Automatic Repair. Then navigate to Troubleshoot > Reset this PC > Remove everything.
1.Press Windows Key + I to open Settings then click on Update & Security icon.
2.From the left-hand menu select Recovery.
3.Under Reset this PC click on the “Get Started” button.
4.Select the option to Keep my files.
5.For the next step you might be asked to insert Windows 10 installation media, so ensure you have it ready.
6.Now, select your version of Windows and click on only the drive where Windows is installed > Just remove my files.
5.Click on the Reset button.
6.Follow the instructions on the screen to complete the reset.
Recommended:
Hopefully, using one of the above methods you will be able to Fix Windows 10 Stuck on Welcome Screen issue. If you still have any questions regarding this tutorial then feel free to ask them in the comment’s section.