Windows 10 带有大量新功能和即兴创作。虽然更新本身相对没有问题,但某些方面需要微调。稍后进行一些更新,此版本有望消除这些问题;但与此同时,我们将尽最大努力为所有问题找到解决方法。
蓝牙 LE(Bluetooth LE) 设备(Devices)连接问题
一些用户在Microsoft Answers 论坛(Microsoft Answers Forums)上抱怨蓝牙 LE 设备在安装(Bluetooth LE Devices are not connecting)Creators Update后没有按预期连接。
我的蓝牙 LE(Bluetooth LE)设备没有按预期重新连接到我的电脑。与更新前相比,它们需要更长的时间重新连接。
蓝牙 LE(光能(Light Energy))是指所有现代蓝牙(Bluetooth)设备和配件,包括鼠标、健身追踪器、智能手机和蓝牙(Bluetooth)耳机。该问题可以通过两种方法解决,一种是运行疑难解答(Troubleshooter)程序,另一种是重新安装相关驱动程序(Driver)并重新启动系统。
1]运行蓝牙疑难解答
在此步骤中,Windows 10 将诊断您的蓝牙(Bluetooth)调制解调器、驱动程序或您尝试配对的设备是否存在任何问题。事实上,微软(Microsoft)已经很清楚旧型号笔记本电脑上出现的一些问题,并迅速阻止了这些机器上的更新。
转到设置(Settings)>更新和安全(Update & security)>疑难解答>查找(Find)并修复其他问题。现在运行蓝牙疑难解答(Bluetooth Troubleshooter)。
疑难解答程序将识别并尝试自动解决问题。执行此操作后等待一段时间,直到设备重新连接,然后蓝牙配对(Bluetooth pairing)应按预期工作。
2]修复蓝牙驱动程序
由于鼠标使用无线蓝牙(Bluetooth)适配器进行连接,因此很明显该设备无法按预期工作。转到“设备管理器(Device Manager)”,在这种情况下,您很可能会看到一条消息,上面写着“需要进一步安装(Requires further installation)”。这意味着您的硬件驱动程序不是为Windows 10 Creators Update构建的,在这种情况下您无法下载驱动程序。
为了临时解决此问题,请转到Device Manager > Bluetooth蓝牙(Bluetooth)驱动程序软件的所有实例。可以对任何其他配对的蓝牙(Bluetooth)设备重复相同的步骤。值得一提的是,您将暂时无法访问相关的特定设备。现在重新启动您的设备,蓝牙(Bluetooth)鼠标或任何其他配件应该开始正常工作。如果再次发生相同的问题,请重复相同的过程。
请注意,Microsoft已经意识到某些Broadcom无线电在升级到Windows 10 Creators更新后遇到了(Creators)蓝牙 LE(Bluetooth LE)问题,并且正在努力解决相同的问题。
我们知道,一些使用Broadcom无线电的用户在升级到Windows 10 Creators Update后可能会遇到蓝牙 LE(Bluetooth LE)设备连接问题(在设置(Settings)打开时) 。我们已经在最近的Windows(Windows)更新中解决了这个问题,并且将再次为带有Broadcom无线电的设备提供(Broadcom)Creators Update。如果您仍然遇到此问题,请确保您已安装最新的Windows更新。
同时,如果您愿意,您还可以在Cortana(Cortana)中搜索“反馈中心”并使用该应用报告问题。
需要更多想法?检查这些帖子:(Need more ideas? Check these posts:)
- 蓝牙不工作(Bluetooth is not working)
- 蓝牙设备未显示或连接
- 蓝牙鼠标随机断开(Bluetooth Mouse disconnects randomly)。
Fix Bluetooth LE Devices connectivity issues on Windows 10
Windows 10 сomes baked in with a slew of new features and improvisations. While the update in itѕelf has been relatively trouble-free there аre certain aspects that need fine-tuning. A few updаtes later this build іѕ expeсted tо weed out the problems; but in the meanwhile, wе will try our level best to find a wоrkaround for all the issues.
Bluetooth LE Devices connectivity issues
Some users complained on Microsoft Answers Forums that the Bluetooth LE Devices are not connecting as expected after installing the Creators Update.
My Bluetooth LE devices aren’t reconnecting to my PC as expected. They take much longer to reconnect than before the update.
By Bluetooth LE (Light Energy) one refers to all the modern Bluetooth devices and accessories including mouse, fitness trackers, smartphones and Bluetooth headphones. The problem can be tackled by two methods, one by running the Troubleshooter and the other by reinstalling the concerned Driver and rebooting the system.
1] Run Bluetooth Troubleshooter
In this step, Windows 10 will diagnose if there are any issues with either your Bluetooth modem, driver or the device with which you are trying to pair. In fact, Microsoft is already well aware of some of the issues that are cropping up on old models of laptops and has promptly blocked the update on these machines.
Head over to Settings > Update & security > Troubleshoot > Find and fix other problems. Now run the Bluetooth Troubleshooter.
The troubleshooter will identify and try to fix the issues automatically. After doing this wait for some time till the device reconnects and then the Bluetooth pairing should work as intended.
2] Fix the Bluetooth Driver
Since the mouse uses a wireless Bluetooth adapter to connect, it’s quite obvious that the device will not work as intended. Head over to the “Device Manager” and in cases like this you will most probably see a message that says “Requires further installation.” What this means is that the driver for your hardware is not built for Windows 10 Creators Update and in this case you cannot download the drivers.
In order to get this issue fixed temporarily go to Device Manager > Bluetooth and try uninstalling all the instances of the Bluetooth driver software. The same step can be repeated for any other paired Bluetooth device. It’s worth mentioning that you will lose access to the particular device in question temporarily. Now reboot your device and the Bluetooth mouse or any other accessory should start working fine. In case the same issue reoccurs repeat the same process.
Please note that Microsoft is already aware that some of the Broadcom radios are experiencing Bluetooth LE issues after upgrading to Windows 10 Creators update and is working to fix the same.
We are aware that some users with Broadcom radios may have experienced Bluetooth LE device connection issues (while Settings is open) after upgrading to Windows 10 Creators Update. We have resolved the issue in a recent Windows update, and devices with Broadcom radios will once again be offered the Creators Update. If you are still experiencing this issue, please make sure you’ve installed the latest Windows updates.
In the meanwhile, you can also search for “Feedback Hub” in Cortana and use the app to report the issue, if you wish.
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