一些 PC 用户尝试在其 Windows 10 设备上打开Outlook电子邮件客户端时,会遇到错误消息服务器配置阻止您同步(The server configuration prevents you from synchronizing)。在这篇文章中,我们将提供您可以尝试解决此问题的最合适的解决方案。

当您遇到此问题时,您将收到以下完整错误消息;
Microsoft Outlook
The server configuration prevents you from synchronizing.
Contact your system administrator.
服务器配置阻止您同步
如果您遇到此问题,您可以尝试以下我们推荐的解决方案(不分先后顺序),看看是否有助于解决问题。
- 检查电子邮件服务器配置
- 修复 Outlook 帐户
- 维修处
- 重新安装 Office
- 卸载更新
- 执行系统还原
让我们看一下关于列出的每个解决方案所涉及的过程的描述。
1]检查电子邮件服务器配置
根据错误提示,问题似乎与服务器配置有关。在这种情况下,检查电子邮件服务器配置如下:
- 收件服务器(Incoming email server):您可以从您的ISP或管理员处获取此信息。通常,传入邮件服务器地址的格式为 mail.contoso.com 或 imap.google.com。对于许多电子邮件帐户,您可以在Microsoft提供的(Microsoft)POP和IMAP服务器名称参考中找到此信息 。
- 外发 (SMTP) 电子邮件服务器(Outgoing (SMTP) email server):您可以从ISP或管理员处获取此信息。通常,外发电子邮件服务器地址的格式为 mail.contoso.com 或 smtp.contoso.com。
服务器设置为使用服务器名称 (mail.contoso.com),后跟冒号 (:),然后是端口号,后跟另一个冒号,然后是另一个数字(通常为 1)。如果服务器名称有效,您只需更改两个冒号之间的数字。
这可以为使用 IMAP 的 POP3 接收电子邮件和使用SMTP发送(IMAP)电子邮件(POP3)的帐户(SMTP)完成。您可能需要联系您的电子邮件提供商以确定他们支持POP3/IMAP和SMTP的端口。如果您要连接到Microsoft Exchange服务器,请联系您组织的Exchange服务器管理员。
2]修复Outlook帐户
如错误提示所示,该问题阻止您进行同步。在这种情况下,您可以尝试修复 Outlook 帐户,看看服务器配置阻止您同步(The server configuration prevents you from synchronizing)问题是否会得到解决。
3]修复Office套件安装
此解决方案要求您修复 Office 安装并查看是否有帮助。您可能还想使用Windows 10 中的命令提示符修复 Office 。(repair Office using the Command Prompt)
4]重新安装Office
如果修复Office无法解决当前问题,您可以卸载然后重新安装 Office。
5]卸载更新
如果您在最近安装Windows更新后开始遇到此同步问题,您可以卸载更新(uninstall the update)。
6]执行系统还原
如果此时仍然没有任何效果,您可以执行系统还原并在开始遇到此问题之前选择一个还原点。
希望这可以帮助!
The server configuration prevents you from synchronizing - Outlook
Ѕome PC users when they try to open the Outlook email clіent on their Windows 10 device, they enсounter the error message The server configuration prevents you from synchronizing. In this post, we will provide the most suitable solutions you can try to resolve this issue.

When you encounter this issue, you’ll receive the following full error message;
Microsoft Outlook
The server configuration prevents you from synchronizing.
Contact your system administrator.
The server configuration prevents you from synchronizing
If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Check email server configuration
- Repair Outlook account
- Repair Office
- Reinstall Office
- Uninstall update
- Perform System Restore
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Check email server configuration
As per the error prompt, the issue seems to be with server configurations. In this case, check the email server configs as follows:
- Incoming email server: You can get this information from your ISP or administrator. Usually, an incoming mail server address is in the format of mail.contoso.com or imap.google.com. For many email accounts, you can find this information in the POP and IMAP server name reference provided by Microsoft.
- Outgoing (SMTP) email server: You can get this information from your ISP or administrator. Usually, an outgoing email server address is in the format of mail.contoso.com or smtp.contoso.com.
The servers are set up to use the server name (mail.contoso.com) followed by a colon (:) and then the port number followed by another colon and then another number (usually 1). If the server name is valid, you will only want to change the number between the two colons.
This can be done for accounts that use POP3 of IMAP for incoming email and SMTP for outgoing email. You may need to contact your email provider to determine what ports they support for POP3/IMAP and SMTP. If you’re connecting to Microsoft Exchange server, contact your organizations’ Exchange server administrator.
2] Repair Outlook account
As indicated on the error prompt, the issue is preventing you from syncing. In this case, you can try to repair the Outlook account and see if The server configuration prevents you from synchronizing issue will be resolved.
3] Repair Office suite installation
This solution requires you to repair the Office installation and see if that helps. You may also want to repair Office using the Command Prompt in Windows 10.
4] Reinstall Office
If repairing Office didn’t resolve the issue at hand, you can uninstall and then reinstall Office.
5] Uninstall update
If you started experiencing this sync issue after you recently installed a Windows update, you can uninstall the update.
6] Perform System Restore
If nothing still works to this point, you can perform a system restore and select a restore point prior to when you started encountering this issue.
Hope this helps!