HBO Max正慢慢成为当今市场上必备的流媒体服务之一。华纳兄弟公司(Warner Bros.)承诺将在该平台上发布其所有 5 部当前电影,并且迄今为止已经兑现了这一承诺,因此数百万人使用该服务是有意义的。
现在,您使用它的次数越多,您遇到的问题就越多。您可能会遇到错误消息:
- 糟糕,出了点问题(Went Wrong)!尝试(Try)刷新页面或导航到另一个页面并返回。
- 糟糕,出了点问题(Went)!请(Please)重新启动HBO Max应用程序。
显然,这里出了点问题,尤其是当人们看到以下消息时:
- 服务错误(Service Error):请(Please)过几分钟再试
- 服务错误(Service Error):请(Please)重新启动HBO Max应用程序。
Oops的原因是什么,出错了?
这是一个很难回答的问题。从我们发现的情况来看,这个问题可能比其他任何人都更多地出现在网络浏览器或应用程序上。我们了解到,一些用户通过使用他们最喜欢的浏览器执行某些操作来设法解决问题。
修复 HBO Max(Fix HBO Max)错误糟糕(Oops),出了点(Something)问题和服务错误(Service Error)
控制这些错误并不需要很多努力。继续阅读以下信息以了解更多信息:
- 重新加载(Reload)HBO Max页面或注销并重新登录您的帐户
- 播放另一部HBO Max电影或连续剧
- 清除您的网络浏览器和HBO Max应用缓存
- 重新启动您的网络设备/路由器
1]重新加载(Reload)HBO Max页面或注销并重新登录您的帐户
您应该在这里做的第一件事是从您的网络浏览器重新加载页面。如果这无法正确设置,那么如何注销您的HBO Max帐户,然后从那里重新登录并检查错误是否出现相同。
如果一切正常,那么您可以照常使用HBO Max 。如果问题仍然存在,那么,请继续阅读。
2]播放(Play)另一部HBO Max电影或系列
也许您面临的问题与标题本身有关。如何尝试播放其他内容以查看是否存在全面问题或是否存在于单个节目中。
或者,您可以打开正在使用HBO Max的设备。例如,您正在通过Windows 10/11 计算机进行流式传输。使用智能手机、平板电脑或其他Windows计算机怎么样?做这些小事情可能会结束错误。
3]清除(Clear)您的网络浏览器和HBO Max应用缓存
当涉及到清除HBO应用程序的缓存时,如果您使用的是Android设备,请导航至“设置”部分。(Settings)从那里,点击应用程序和通知(Apps & Notification),然后点击HBO Max。之后,选择Storage & Cache > Clear Cache and Clear Storage。
对于 iOS 设备,您将需要卸载并重新安装HBO Max应用程序以清除缓存。
4]重新启动(Restart)您的网络设备/路由器
您可以在这里做的另一件事是重新启动无线路由器。为此,请按电源按钮将其关闭,然后从电源上拔下电源线。从那里等待最多 10 秒钟,然后将电源线重新插入电源。
最后,按下电源按钮重新启动网络设备。现在,去检查错误是否仍然让您感到困难。
如何重启 HBO Max 应用
在浏览器中使用HBO Max时可以按 F5 。要重新启动HBO Max应用程序,只需退出它,等待几分钟,然后再次启动它。
阅读(READ): 修复 HBO Max 错误代码 905、H、100、321、420 和无法播放标题。(Fix HBO Max Error Codes 905, H, 100, 321, 420 and Can’t Play Title.)
Fix HBO Max error Oops, Something went wrong and Service Error
HBO Max is slowly becoming one of the must-have streaming services on the market today. With the folks at Warner Bros. promising to release all of its 5current films on the platform and has so far lived up to that promise, it makes sense for millions to make use of the service.
Now, the more you use it, the easier you’ll come across more problems than one. You may come face to face with an error message:
- Oops Something Went Wrong! Try refreshing the page or navigating to another page and coming back.
- Oops Something Went Wrong! Please restart the HBO Max app.
Clearly, something is wrong here, especially if folks see messages such as:
- Service Error: Please try again in a few minutes
- Service Error: Please restart the HBO Max app.
What is the cause for the Oops, something went wrong error?
This is a tough one to answer. The issue could fall with the web browser or the app more than anyone else from what we have dug up. We understand that several users managed to solve the problem by performing certain actions with their favorite browsers.
Fix HBO Max error Oops, Something went wrong and Service Error
Taking these errors under control doesn’t take a lot of effort. Keep reading the information below to learn more:
- Reload the HBO Max page or log out and log back into your account
- Play another HBO Max movie or series
- Clear your web browser and HBO Max app cache
- Restart your network device/router
1] Reload the HBO Max page or log out and log back into your account
The first thing you should do here is to reload the page from your web browser. If that fails to set things right, then how about logging out of your HBO Max account, and from there, log back in and check if the error appears the same.
If everything is fine, then you can go back to using HBO Max as per usual. Should the problem persist, well, keep reading.
2] Play another HBO Max movie or series
Maybe the issues you are facing have everything to do with the title itself. How about trying to play something else to see if there is a problem right across the board or if it is situated around a single show.
Alternatively, you can switch the device you’re using HBO Max on. For example, you’re streaming via your Windows 10/11 computer. How about using a smartphone, tablet, or another Windows computer? Doing these minor things could end the error.
3] Clear your web browser and HBO Max app cache
When it comes down to clearing the cache of the HBO app, please navigate to the Settings section if you’re using an Android device. From there, click on Apps & Notification, then tap HBO Max. After that, select Storage & Cache > Clear Cache and Clear Storage.
In terms of iOS devices, you will be required to uninstall and reinstall the HBO Max app to clear the cache.
4] Restart your network device/router
Another thing you could do here is to restart your wireless router. To do this, press the power button to turn it off, then unplug the power cord from the source. From there, wait for up to 10 seconds, then plug the power cord back into the source.
Finally, press the power button to reboot the network device. Now, go and check if the error is still giving you a hard time.
How to restart HBO Max app
You can press F5 when using HBO Max in your browser. To restart HBO Max app simply exit it, wait for a few minutes and launch it again.
READ: Fix HBO Max Error Codes 905, H, 100, 321, 420 and Can’t Play Title.