如果您无法在 Android 手机上发送或接收短信，那可能会令人沮丧。手机无法在 Android 上接收短信对用户来说是一个大问题，因为他们无法充分利用手机的潜力。(If you’re unable to send or receive text messages on your Android phone then it can become frustrating. Phone not receiving texts on Android is a big issue for user’s as they are unable to utilize the full potential of their phones.)
Android上延迟或丢失文本的原因可能是您的设备、消息应用程序或网络本身。其中任何一种都可能导致冲突或完全停止运作。简而言之，您需要尝试下面列出的所有故障排除步骤才能解决问题的根本原因。
在这里，我们将讨论您的Android 智能手机(Android Smartphone)无法接收短信的可能原因，以及您可以尝试采取哪些措施来解决这个问题。
修复手机在 Android 上不接收短信(Fix Phone Not Receiving Texts on Android)
1.增加短信存储限制(1. Increase the Text Message Storage Limit)
默认情况下，Android 上的消息应用程序会限制其存储的短信数量。即使您可能没有使用Vanilla Android操作系统（或库存的 android 固件），大多数android 智能手机制造商(android smartphone manufacturers)也不会在其定制的操作系统固件中更改此设置。
1.在您的Android智能手机上打开消息(messages )应用程序。单击(Click)菜单(menu)按钮或上面带有三个垂直点的图标，然后点击设置。(Settings.)
2. 即使此菜单可能因设备而异，您也可以浏览一下以导航到Settings。查找与删除旧邮件或存储设置相关的设置选项。(deleting older messages or storage settings.)
3.更改将保存的最大消息数(Change the number of maximum messages)（默认为 1000 或 5000）并增加该限制。
4.您还可以删除旧的或不相关的消息，为传入的消息腾出更多空间。如果消息的存储限制是问题，这将解决它，现在您将能够在您的Android(Android)智能手机上接收新消息。
2.检查网络连接
如果您无法在Android手机上接收任何短信，则可能是网络连接出现故障。您可以通过在同一Android智能手机中插入另一张(Android)SIM卡而不更改任何设置并尝试发送和接收短信来检查是否是问题所在。为确保SIM 卡(SIM)已连接到网络，
1.检查信号强度(signal strength)。它显示在通知栏中(notification bar.)屏幕的左上角或右上角。(top left or right side)
2.尝试检查是否(check if incoming & outgoing )可以毫无问题地拨打和拨打电话(calls can be made without any issues)。请联系您的网络提供商以解决任何此类问题。此外，请确保SIM 已激活并插入正确的 SIM 插槽( SIM has been activated and is inserted in the correct SIM slot)（4G SIM应插入启用 4G 的插槽，最好是双SIM 卡(SIM)手机的插槽 1）。
3. 确保您的Android手机的位置已排序，以便SIM具有良好的网络覆盖。(good coverage of the network.)
3. 检查您的网络计划(3. Check your Network Plan)
如果您没有任何包含SMS配额的有效计划，或者如果您的余额较低，那么您将无法通过该特定SIM在您的(SIM)Android手机上发送或接收短信。此外，如果连接是后付费连接并且您的后付费帐户有未结余额，您将必须支付账单才能恢复服务。
要查看余额和支付相关信息，请登录网络提供商的网站，并监控您的帐户详细信息。或者，您可以尝试致电网络提供商的客户服务部门来做同样的事情。
另请阅读：(Also Read:) 修复无法在 Android 上发送或接收短信(Fix Can’t Send Or Receive Text Messages On Android)
4. 释放手机上的存储空间(4. Free up Storage on your Phone)
如果您的Android(Android)智能手机上的存储空间即将用完，电子邮件和消息等服务将停止工作。这些服务需要可用空间来存储有关传入消息的信息，因此当存储空间已满时将无法工作。
要释放 Android 智能手机上的存储空间，请按照(Follow)以下步骤操作：
1. 打开智能手机的设置(Settings)。
2. 在设置(Settings)菜单中，进入Apps/Manage Apps或在设置的搜索栏中(Search bar)搜索应用程序(Search for Apps)，然后点击打开。(open.)
3. 在应用程序/管理应用程序菜单中，选择要卸载的不需要的应用程序，( select the unwanted apps you want to uninstall)或者如果您只想清除(to clear some data)应用程序的某些数据。
4.现在，根据需要选择选项，如果要卸载(to Uninstall)，请点击卸载(tap on uninstall)，或者如果您想保留应用程序但清除数据，请点击清除数据选项。(clear the data then tap on Clear data option.)
5.弹出配置提示( A Configuration popup will prompt)，点击确定(OK) 继续。
5.安装配置设置(5. Install Configuration Settings)
每个网络都需要配置才能在设备上工作。尽管在Android智能手机中插入新SIM时会自动应用这些设置，但在(SIM)SIM交换或更新期间这些设置可能会被覆盖。
1.在应用程序抽屉(In the app drawer)中，查找名称为SIM1 或您的网络运营商(SIM1 or your network carrier)名称的应用程序。打开那个应用程序。
2. 会有一个请求配置设置(Configuration Settings)的选项。请求设置并在收到它们时安装它们。当您收到它们时，您将能够通过通知面板中的通知访问它们。
6.卸载任何第三方消息应用程序(6. Uninstall any third-party Messaging App)
如果您安装了任何第三方消息传递应用程序或将诸如 messenger 之类的应用程序设置为默认消息传递应用程序，请卸载它们。(uninstall them.)
1. 转到设置(Settings)应用程序。您可以通过点击应用程序抽屉中的图标或点击通知面板中的设置图标来打开它。
2. 转到已安装的应用程序(installed apps)。点击您要卸载的应用程序。这将打开包含应用程序详细信息的页面。
3. 单击屏幕底部的卸载。(Uninstall)对您可能为短信安装的所有第三方应用程序重复相同的过程。
4. 现在使用股票消息应用程序发送消息，看看这是否解决了您的问题。
推荐：(Recommended:) 3 种检查 Android 手机更新的方法(3 Ways to Check for Updates on your Android Phone)
7.更新手机固件(7. Update Phone Firmware)
如果您的Android智能手机运行的是较旧的固件，则Android 安全补丁( Android security patch)可能已过时并且网络运营商不再支持。为确保连接性，请更新您的安卓智能手机上的固件。
1.通过点击通知区域中的设置( Settings)图标或点击应用程序抽屉中的图标进入设置应用程序。
2. 向下滚动找到关于手机(About phon)。检查安全补丁日期。(security patch date.)
3. 在设置应用程序中搜索更新中心或软件更新( Update Center or Software Update)，然后点击检查更新(Check for updates)。稍等片刻，直到下载并安装更新。
推荐：(Recommended:) 如何手动将 Android 更新到最新版本(How To Manually Update Android To Latest Version)
4. 安装更新后，立即尝试发送消息。
我们的安卓手机无法发送或接收短信的补救措施到此结束。如果您使用的是旧手机并且已停止对它的支持，则唯一的解决方案可能是更换手机并购买新手机。
此外，如果您不在您的运营商处激活计划的区域设置，请确保已启用漫游包和设置。如果您的安卓设备支持的网络频段不包括您的SIM卡使用的网络频段，您可能需要更换SIM卡。
Fix Phone Not Receiving Texts on Android
If you’re unable to send or receive text messages on your Android phone then it can become frustrating. Phone not receiving texts on Android is a big issue for user’s as they are unable to utilize the full potential of their phones.
The cause of the delayed or missing texts on Android can be your device, the message application or the network itself. Any one of these can cause conflict or stop functioning altogether. In short, you need to try all the troubleshooting steps listed below in order to fix the root cause of the issue.
Here, we will discuss the possible causes of your Android Smartphone being unable to receive texts, and what you can try and do to fix that.
Fix Phone Not Receiving Texts on Android
1. Increase the Text Message Storage Limit
By default, the messaging app on android puts a limit on the number of text messages it stores. Even though you may not be using the Vanilla Android operating system (or stock android firmware), most android smartphone manufacturers do not change this setting in their customized operating system firmware.
1. Open the messages app on your Android smartphone. Click on the menu button or the icon with three vertical dots on it then tap on Settings.
2. Even though this menu may differ from device to device, you can browse a bit to navigate to Settings. Find a settings option that relates to deleting older messages or storage settings.
3. Change the number of maximum messages that will be saved (default is 1000 or 5000) and increase that limit.
4. You can also delete older or non-relevant messages to create more space for incoming messages. If the storage limit for the messages were the issue, this would fix it, and now you will be able to receive new messages on your Android smartphone.
2. Check the network connectivity
The network connection can be at fault if you are unable to receive any text messages on your Android phone. You can check if that is the problem by inserting another SIM card in the same Android smartphone without altering any settings and trying to send & receive text messages. To make sure that the SIM is connected to a network,
1. Check the signal strength. It is indicated on the top left or right side of the screen in the notification bar.
2. Try and check if incoming & outgoing calls can be made without any issues. Contact your network provider to resolve any such issues. Also, make sure the SIM has been activated and is inserted in the correct SIM slot (4G SIM should be inserted in the 4G enabled slot, preferably slot 1 in dual SIM mobiles).
3. Make sure the location of your Android phone is sorted so that the SIM has good coverage of the network.
3. Check your Network Plan
If you don’t have any active plan which includes SMS quota or if your balance is low then you will be able unable to send or receive text message on your Android phone through that particular SIM. Also, if the connection is post-paid and there is an outstanding on your post-paid account, you will have to pay your bills in order to resume the services.
To check the balance and payment-related information, log into the network provider’s website, and monitor your account details. Alternatively, you can try calling the network provider’s customer care service to do the same.
Also Read: Fix Can’t Send Or Receive Text Messages On Android
4. Free up Storage on your Phone
If the storage space on your Android smartphone is running out, services like emails and messages will stop working. These services require free space to store the information about incoming messages, and hence will not work when the storage is full.
To free up the storage on your android smartphone, Follow the Steps:
1. Open Settings of your Smartphone.
2. In the Settings menu, Go to Apps/Manage Apps or Search for Apps in the Search bar of settings and tap to open.
3. In the Apps/Manage Apps menu, select the unwanted apps you want to uninstall or if you only want to clear some data of the app.
4. Now, select options as required, if you want to Uninstall then tap on uninstall, or if you want to keep the app but clear the data then tap on Clear data option.
5. A Configuration popup will prompt, click on OK to proceed.
5. Install Configuration Settings
Every network needs to be configured in order to work on a device. Although the settings are applied automatically when you insert a new SIM in an Android smartphone, the settings may get overwritten during a SIM swap or updates.
1. In the app drawer, look for an app with name SIM1 or your network carrier name. Open that app.
2. There would be an option to request for Configuration Settings. Request the settings and install them when you receive them. When you receive them, you will be able to access them through the notification in the notification panel.
6. Uninstall any third-party Messaging App
If you have installed any third-party application for messaging or set an app like messenger as your default app for messaging, uninstall them.
1. Go to the Settings app. You can open it through tapping on its icon in the app drawer or by tapping on the settings icon in the notification panel.
2. Go to installed apps. Tap on the app you wish to uninstall. This will open the page with the app details.
3. Click on Uninstall at the bottom of the screen. Repeat the same process for all the third-party apps you may have installed for text messaging.
4. Now use the stock messaging app for sending messages and see if this fixed your problem.
Recommended: 3 Ways to Check for Updates on your Android Phone
7. Update Phone Firmware
If your Android smartphone is running older firmware, it might be possible that the Android security patch might be outdated and no longer supported by the network carrier. To ensure connectivity, update the firmware on your android smartphone.
1. Go to the Settings app by tapping the settings icon in the notification area or by tapping on its icon in the app drawer.
2. Scroll down to locate About phone. Check the security patch date.
3. Search in the settings app for Update Center or Software Update then tap on Check for updates. Wait a few moments till the updates are downloaded and installed.
Recommended: How To Manually Update Android To Latest Version
4. Once the updates have been installed, try sending messages now.
This concludes our list of remedies for android phones unable to send or receive texts. If you are running an older phone and the support for it has been discontinued, it might be possible that the only solution is to change your phone and buy something new.
Also, make sure that the roaming packs and settings have been enabled if you are outside the locale you have activated the plan on your carrier. If the network bands supported by your android device do not include the one used by your SIM card, you might need to change SIM cards.
