当您决定放松并在Netflix上观看电影或电视节目时，您最不想担心的是 – Netflix本身无法正常工作。是的，有很多原因会破坏您的计划，错误 12001(Error 12001)是导致Netflix出错的众多原因之一。考虑到这一点，我们决定列出此特定问题的常见修复程序。
什么是 Netflix 错误 12001？
(Netflix Error 12001)当Netflix在运行时崩溃或失败时，会出现Netflix 错误 12001 。此错误代码通常指向存储在您的设备上的一些需要刷新的信息。与其他流媒体系统相比，它仅对Android设备的影响更大，并显示以下消息：
“Sorry, we could not reach the Netflix service. Please try again. If the problem persists, please visit the Netflix website (12001)”
原因是什么？
(Netflix)当从设备内存中检索数据时出现问题时，会导致Netflix错误 12001。该问题通常指向需要刷新的重要数据已损坏或过时。
此错误可能会在没有任何警告的情况下发生，通常该错误消息会在Netflix运行时在屏幕上弹出。此外，如果错误没有得到解决，错误消息或其他一些对话框可能会不断弹出。
如何修复 Netflix 错误 12001
要让您的Netflix重新启动并重新运行，请按照以下故障排除选项进行操作。
1]重新启动设备(1] Reboot the device)
Netflix 错误 12001(Netflix Error 12001)需要一个简单的修复程序，需要用户重置他/她的设备。因此，按住设备的电源(Power)按钮并从确认菜单选项中选择“关机” 。(Shutdown’)设备关闭后，重新启动设备并尝试重新加载Netflix。
重新启动设备会自动刷新数据，并且在许多情况下，这种黑客攻击会立即生效。
2]清除应用程序数据(2] Clear application data)
如果重启不起作用，您将需要清除Android缓存和应用数据。此过程将使用户退出应用程序并删除任何下载的电影/节目。这是刷新数据的快速选项，不需要重新安装应用程序。
3]检查互联网连接(3] Check Internet connection)
我们指出，Netflix 错误 12001(Netflix Error 12001)是与存储在设备上的过时/损坏信息有关的错误，那么为什么我们建议针对此错误进行网络故障排除解决方案。好吧(Well)，有时网络故障也可能导致此错误，您需要做以下几件事：
- Connect to a different internet access point (Wi-Fi/mobile hotspot) ——有时互联网连接较弱可能会导致错误 12001(Error 12001)，因此请尝试另一个网络，看看问题是否已解决。
- 重置您的路由器(Reset your router)——您的路由器有时可能会成为本地网络问题的受害者。如果您在使用路由器时遇到问题，请尝试将其重置为原始设置。
- 联系您的互联网服务提供商 (ISP)(Contact your Internet Service Provider (ISP)) – 如果连接到不同的网络并重置路由器不起作用，请立即联系您的ISP并寻求帮助。
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那些试图通过工作、学校或公共Wi-Fi网络流式传输(Wi-Fi)OTT内容的人——有时网络管理员会阻止此类平台。
如果是这种情况，那么您将无法在此类网络上流式传输Netflix。
How to Netflix Error 12001
When you decide to relax and watch a movie or а television show on Netflix, the last thіng you would want to bother about is – Netflix itself not working. Yes, there are plenty of reasons that can ruin your plan, Error 12001 is one of the plethora reasons that can make Netflix go wrong. With this in mind, we decided to list down common fixes for this specific issue.
What is Netflix Error 12001?
Netflix Error 12001 occurs when Netflix crashes or fails while it is running. This error code typically points to some information stored on your device which demands refreshing. It only affects Android devices more than other streaming systems and displays the below message:
“Sorry, we could not reach the Netflix service. Please try again. If the problem persists, please visit the Netflix website (12001)”
What are the causes?
Netflix error 12001 is caused when there is an issue in retrieving data from the device’s memory. The problem generally points to a vital piece of data being corrupted or outdated that needs to be refreshed.
This error can occur without any warning, typically the error message can pop up on the screen anytime Netflix is running. Also, the error message or some other dialogue box can keep popping up if the error is not addressed.
How to fix Netflix Error 12001
To get your Netflix back up and running again, follow the below troubleshooting options.
1] Reboot the device
Netflix Error 12001 demands an easy fix that requires the user to reset his/her device. So, hold the Power button of your device and select ‘Shutdown’ from the confirmation menu options. Once the device is shut down, restart the same and try reloading Netflix.
Restarting the device automatically refreshes the data and in many cases, this hack works instantaneously.
2] Clear application data
If rebooting did not work, you will need to clear the Android cache and app data. This process will log the user out of the application and delete any downloaded movie/show. This is a quick option for refreshing data and does not demand reinstallation of the application.
3] Check Internet connection
We indicated, Netflix Error 12001 is an error related to outdated/corrupted information stored on the device, then why are we suggesting network troubleshooting solution for this error. Well, sometimes a network glitch could also cause this error, here there are a couple of things you would need to do:
- Connect to a different internet access point (Wi-Fi/mobile hotspot) – sometimes weak internet connectivity may result in Error 12001, so try another network and see if the issue is resolved.
- Reset your router – your router could sometimes fall victim to local network issues. If you are facing trouble with the router, try resetting it to its original settings.
- Contact your Internet Service Provider (ISP) – if connecting to a different network and resetting the router did not work, then immediately contact your ISP and seek help.
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Those trying to stream OTT content over work, school, or a public Wi-Fi network – sometimes the network administrator blocks such platforms.
If that is the case, then you will not be able to stream Netflix on such networks.
