PlayStation 4或PS4是(PS4)索尼互动娱乐公司(Sony Interactive Entertainment)开发的第八代家用视频游戏机。它的第一个版本于 2013 年发布，其最新版本PS4 Pro能够以更快的帧速率处理 4K 分辨率的最新游戏。如今(Nowadays)，PS4正在流行并与微软的Xbox One竞争。
尽管PS4是一款强大且智能的设备，但可能会出现一些令人讨厌的问题，尤其是在游戏进行到一半时。在众多问题中，冻结和滞后是常见的问题。这涉及游戏过程中的控制台冻结和关闭、安装过程中的控制台冻结、游戏滞后等。
这背后可能有各种原因，其中一些在下面给出。
- 有故障的硬盘驱动器，
- 硬盘没有空间，
- 网速慢，
- 有故障(Faulty)的硬件或过时的固件，
- 固件错误和问题，
- 通风不良，
- 拥挤或堵塞的缓存，
- 混乱或故障的数据库，
- 过热和
- 软件故障。
无论PlayStation 4(PlayStation 4)冻结或滞后的原因是什么，总有办法解决任何问题。如果您正在寻找此类解决方案，请继续阅读本文。在本文中，提供了几种方法，您可以使用它们轻松解决 PS4 的滞后和冻结问题。
解决 PS4 卡顿和滞后问题的 7 种方法(7 Ways to Fix PS4’s freezing and lagging problem)
任何硬件或软件问题都可能导致PlayStation 4(PlayStation 4)冻结和滞后。(Lagging)在尝试任何方法之前，首先，重新启动您的PS4控制台以刷新它。要重新启动PS4，请按照以下步骤操作。
1. 在您的PS4控制器上，按住电源(power)按钮。将出现以下屏幕。
2. 点击关闭 PS4(Turn Off PS4)。
3.当控制台上的灯熄灭时，拔下PS4的电源线。(PS4)
4. 等待大约 10 秒。
5. 将电源线重新插入PS4，然后单击控制器上的 PS 按钮以打开PS4。
6. 现在，尝试玩游戏。它可以顺利运行，没有任何冻结和滞后问题。
如果上述方法不起作用，请按照以下方法解决您的问题。
1.检查硬盘(1. Checking the hard drive )
由于硬盘驱动器故障，您可能会在PS4中遇到冻结和滞后问题，因为故障驱动器可能会减慢系统速度。因此，始终建议检查您的硬盘驱动器。如果您在硬盘驱动器托架内或周围听到任何异常噪音或遇到任何异常行为，则硬盘驱动器可能会遇到问题。硬盘驱动器也可能没有牢固地连接到您的PS4。如果您遇到任何此类异常行为，建议您更换硬盘。
要检查硬盘驱动器是否牢固地连接到PS4或是否有任何物理损坏并更换硬盘驱动器，请按照以下步骤操作。
1. 完全关闭PS4按住电源键至少7秒，直到听到两声哔哔声，确认PS4完全关闭。
2. 断开连接到控制台的电源线和所有其他电缆（如果有）。
3. 向系统左侧拉出硬盘驱动器，以便将其卸下。
4. 检查硬盘是否正确安装在托架盖上并正确拧到板上。
5. 如果发现硬盘有物理损坏需要更换，请从板上取下螺丝，换上新硬盘。
注意：(Note: )卸下硬盘托架或更换硬盘需要拆开设备。所以，你需要谨慎。另外，更换硬盘后，需要在这块新硬盘上安装新的系统软件。
完成以上步骤后，检查PS4是否卡顿或卡顿。
2.更新PS4应用程序和PS4本身(2. Update the PS4 applications and the PS4 itself)
由于没有更新到最新版本，PS4可能会冻结和滞后。(PS4)因此，通过更新PS4应用程序并安装最新版本的PS4，问题可能会得到解决。
要更新PS4应用程序，请执行以下步骤：
1. 在PS4主屏幕上，突出显示需要更新的应用程序。
2. 按控制器上的选项(Options)按钮。
3.从出现的菜单中单击检查更新。(Check for Updates)
4. 按照屏幕上的说明下载并安装适用于该应用程序的更新。
5. 安装完所有更新后，重新启动PS4。
6. 同样，更新其他PS4应用程序。
要将 PS4 更新到最新版本，请按照下列步骤操作：(To update the PS4 to its latest version, follow these steps:)
1. 取一个至少有 400MB 可用空间的U盘，并且应该正确(USB)
2. 在USB中，创建一个名为PS4的文件夹，然后创建一个名为UPDATE的子文件夹。
3. 从给定的链接下载最新的 PS4 更新：https://www.playstation.com/en-us/support/system-updates/ps4/
4. 下载更新后，将下载的更新复制到刚刚在 USB 中创建的UPDATE文件夹中。(UPDATE)
5. 关闭控制台。
6. 现在，将U(USB)盘插入 PS4 的一个前置USB端口。
7.长按电源键7秒以上进入保险箱
8. 在安全模式下，您将看到一个包含8 个选项(8 options)的屏幕。
9. 单击更新系统软件。(Update System Software.)
10. 按照屏幕上的说明完成进一步的过程。该过程完成后，重新启动PS4。
完成以上步骤后，检查PS4是否卡顿。
3.释放磁盘空间(3. Free up the disk space )
由于硬盘中没有剩余空间或剩余空间很少，您的PS4可能会面临冻结和滞后问题。(PS4)很少(Little)或没有空间会为系统正常运行并导致其减慢速度创造很小或没有空间。通过释放硬盘中的一些空间，系统的速度将会提高，因此PS4将不会再遇到任何冻结和滞后的问题。
要释放硬盘中的一些空间，请执行以下步骤：
1.从 PS4 的主屏幕导航到设置。(Settings)
2. 在设置下，点击系统存储管理(System Storage Management)。
3. 将出现一个包含四个类别的屏幕：应用程序(Applications)、捕获库(Capture Gallery)、应用程序保存的数据、(Application Saved Data,) 主题(Themes)以及这些类别在您的硬盘中占用的空间。
4. 选择要删除的类别。
5. 选择类别后，按控制器上的选项(Options)按钮。
6. 从出现的菜单中单击删除(Delete)选项。
注意：(Note:)建议删除应用程序保存的数据(Application Saved Data)，因为它可能包含一些损坏的数据。
完成上述步骤后，您的系统可能会有一些空间，PS4的卡顿和卡顿问题可能会得到解决。
另请阅读：(Also Read:) 修复计算机上 PUBG 崩溃的 7 种方法(7 Ways to Fix PUBG Crashes on Computer)
4.重建PS4数据库(4. Rebuild the PS4 database )
PS4数据库会随着时间的推移而堵塞，这使其效率低下且速度缓慢。此外，随着时间的推移，当数据存储量增加时，数据库会损坏。在这种情况下，您可能需要重建PS4数据库，因为这将显着提高控制台的性能，并且肯定会减少滞后和冻结问题。
注意：(Note:)重建数据库可能需要很长时间，具体取决于PS4类型和数据存储。
要重建PS4数据库，请执行以下步骤：
1.按住电源按钮至少 7 秒钟，直到听到两声哔哔声，完全关闭PS4 。
2.按住电源按钮约 7 秒钟，直到听到第二声哔哔声，以安全模式启动PS4 。
3.通过USB数据线将(USB)DualShock 4控制器连接到PS4，因为蓝牙(Bluetooth)在保险箱中仍然处于非活动状态
4. 按下控制器上的 PS 按钮。
5. 现在，您将进入安全模式，将出现一个包含 8 个选项的屏幕。
6. 单击重建数据库(Rebuild Database )选项。
7. 重建的数据库将扫描驱动器并为驱动器的所有内容创建一个数据库。
8. 等待重建过程完成。
重建过程完成后，再次尝试使用PS4并检查冻结和滞后问题是否已修复。
5.检查互联网连接(5. Check the internet connection)
PS4是一款网络游戏。因此，如果您的互联网连接速度较慢，它肯定会冻结和滞后。为了以最佳的游戏体验顺利运行PS4，您需要有一个非常好的互联网连接。因此，通过检查互联网连接，您可能会知道互联网是否是您的PS4(PS4)冻结和滞后的原因。
要检查 Internet 连接，请执行以下步骤。
1. 如果您使用的是 Wi-Fi，请重新启动您的 Wi-Fi 路由器和调制解调器，然后检查其是否正常工作。
2. 为提高Wi-Fi性能，购买Wi-Fi信号增强器并将PS4主机移向路由器。
3. 将您的PS4连接到以太网而不是Wi-Fi，以获得更好的网络速度。要将PS4连接到以太网，请按照下列步骤操作：
一种。将PS4连接(Connect)到LAN电缆。
湾。从 PS4 的主屏幕导航到设置。(Settings)
C。在设置下，单击网络。(Network.)
d。在网络下，单击设置 Internet 连接。(Set Up Internet Connection.)
e. 在它下面，您会找到两个连接到互联网的选项。选择使用 LAN 电缆。(Use a LAN Cable.)
F。之后，将出现一个新屏幕。选择自定义(Custom)并输入您的ISP提供的网络信息。
G。单击下一步。(Next.)
H。在代理服务器下，选择不使用。(Do Not Use.)
一世。等待更改更新。
当您看到屏幕上的互联网设置已更新时，再次尝试使用PS4并检查它现在是否正常工作。
4. 在调制解调器路由器上设置端口转发以获得更好的互联网连接。您可以按照以下步骤设置端口转发：
一种。首先，检查您的无线路由器的IP 地址、(IP address,) 用户名(username)和密码(password)。
湾。打开任何浏览器并在其中键入无线路由器 IP 地址，然后按 Enter 按钮。
C。将出现以下屏幕。输入用户名和密码，然后点击登录(Login)
d。在转发端口部分查找(Look)端口转发设置。
e. 进入端口转发设置后，输入PS4的 IP 地址，您可以通过导航到PS4上的以下路径获得该地址：
Settings -> Network -> View Connection status
F。为以下数字添加UDP和TCP自定义转发端口： (TCP)80、443、1935、3478、3479、3480。
G。使用NAT 类型 2(NAT Type 2)而不是1。
H。应用更改。
现在，尝试使用PS4，看看它的性能现在是否有所改善，并且您的卡顿和滞后问题是否已解决。
6. 初始化 PS4(6. Initialize the PS4 )
要初始化PS4，请按照以下步骤操作。
1.从 PS4 的主屏幕导航到设置。(Settings)
2. 在设置下，点击初始化(Initialization)。
3. 在初始化下，点击Initialize PS4。
4. 您将看到两个选项：快速(Quick)和完整(Full)。选择完整。(Full.)
5. 按照屏幕上的说明完成该过程。
6. 初始化过程结束后，恢复所有备份数据并重新安装所有游戏和应用程序。
完成上述步骤后，再次使用PS4并检查卡顿和滞后问题是否已解决。
7.致电PS4客服(7. Call the customer support of the PS4 )
在尝试了以上所有方法后，如果您的PS4 卡顿(PS4)和卡顿问题仍然存在，则很可能是硬件问题，您可能需要更换或修复它。为此，您必须联系PS4的客户支持。他们将帮助您更换或修复有故障的PS4，从而解决您的问题。
注意：(Note: )您可以考虑以下一些额外措施，以确保您的PS4不会死机或滞后。
1. 如果您遇到游戏光盘冻结问题，请联系您购买游戏光盘的零售商。
2. 为系统提供足够的通风。
3.只需重新启动系统通常可以工作。
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希望(Hopefully)使用上述任何一种方法，您的PS4的冻结和滞后问题都将得到解决。
7 Ways to Fix PS4 (PlayStation 4) Freezing and Lagging
PlayStation 4 or PS4 is an eighth-generation home video game console developed by Sony Interactive Entertainment. Its first version was released in 2013 and its latest version, PS4 Pro, is capable of handling the latest games in the 4K resolution at faster frame rates. Nowadays, the PS4 is trending and competing with Microsoft’s Xbox One.
Although PS4 is a strong and smart device, some issues can occur which can be annoying especially when they occur in the middle of a game. Out of the many issues, freezing and lagging are the common ones. This involves console freezing and shutting down during the gameplay, console freezing during the installation, game lagging, etc.
There can be various reasons behind this, some of these being given below.
- The faulty hard-disk drives,
- No space in the hard-disk,
- A slow internet connection,
- Faulty hardware or an out-dated firmware,
- Firmware bugs and issues,
- Poor ventilation,
- A crowded or clogged cache,
- A cluttered or malfunctioned database,
- Overheating, and
- A software glitch.
Whatever be the reason(s) behind the freezing or lagging of the PlayStation 4, there is always a way to fix any issue. If you are looking for such solutions, then keep reading this article. In this article, several methods are provided using which you can easily fix your PS4’s lagging and freezing problem.
7 Ways to Fix PS4’s freezing and lagging problem
Freezing and Lagging of the PlayStation 4 can be caused by any hardware or software issue. Before trying any method, first of all, restart your PS4 console to refresh it. To restart the PS4, follow these steps.
1. On your PS4 controller, press and hold the power button. The following screen will appear.
2. Click on Turn Off PS4.
3. Unplug the power cable of the PS4 when the light goes off on the console.
4. Wait for around 10 seconds.
5. Plug the power cable back in the PS4 and click on the PS button on your controller to turn on PS4.
6. Now, try to play games. It may run smoothly without any freezing and lagging issues.
If the above method does not work, follow the below methods to fix your issue.
1. Checking the hard drive
You may be facing the freezing and lagging issue in your PS4 due to a faulty hard drive as a faulty drive can slow down the system. So, it is always advised to check your hard drive. The hard drive may be facing problems if you hear any unusual noise or face any unusual behavior in or around the hard drive bay. It is also possible that the hard drive is not securely attached to your PS4. If you face any such unusual behavior, it is advised to change your hard drive.
To check if the hard drive is securely attached to the PS4 or there is any physical damage to it and to change the hard drive, follow these steps.
1. Turn off the PS4 completely by pressing the power button and holding for at least 7 seconds till you hear two beep sounds which will confirm that the PS4 is turned off completely.
2. Disconnect the power cable and all the other cables, if there is any, attached to the console.
3. Pull the hard drive out and away, towards the left of the system, in order to remove it.
4. Check if the hard disk is properly set on its bay cover and properly screwed to the board.
5. If you find any physical damage to the hard disk and you need to change it, take off the screw from the board and replace the old hard disk with a new one.
Note: Removing the hard disk bay or changing the hard disk involves taking apart the device. So, you need to be cautious. Also, after changing the hard disk, you need to install new system software to this new hard disk.
After completing the above steps, check if the PS4 is freezing or lagging.
2. Update the PS4 applications and the PS4 itself
The PS4 may be freezing and lagging because of not being updated to the latest version. So, by updating the PS4 applications and installing the latest version of PS4, the problem may be fixed.
To update the PS4 applications, follow these steps:
1. On the PS4 home screen, highlight the application that needs to be updated.
2. Press the Options button on your controller.
3. Click on Check for Updates from the menu that appears.
4. Follow the on-screen instructions to download and install the updates available for that application.
5. Once all the updates are installed, restart your PS4.
6. Similarly, update the other PS4 applications.
To update the PS4 to its latest version, follow these steps:
1. Take a USB stick having at least 400MB of free space and should be properly
2. Inside the USB, create a folder with the name PS4 and then a subfolder with the name UPDATE.
3. Download the latest PS4 update from the given link: https://www.playstation.com/en-us/support/system-updates/ps4/
4. Once the updates are downloaded, copy the downloaded update in the UPDATE folder just created in the USB.
5. Shutdown the console.
6. Now, insert the USB stick into one of the PS4’s forward-facing USB ports.
7. Press the power button and hold it for at least 7 seconds to enter into the safe m
8. In the safe mode, you will see a screen with 8 options.
9. Click on the Update System Software.
10. Complete the further process by following the on-screen instructions. Once the process is completed, restart the PS4.
After completing the above steps, check if the PS4 is lagging and freezing or not.
3. Free up the disk space
It is possible that your PS4 is facing the freezing and lagging issues because of no or very little space left in the hard disk. Little or no space creates small or no room for the system to operate properly and cause it to slow down. By freeing up some space in your hard disk, the speed of the system will improve, and thus, the PS4 will not face any freezing and lagging issues again.
To free up some space in your hard disk, follow these steps:
1. Navigate to the Settings from the main screen of the PS4.
2. Under the settings, click on System Storage Management.
3. A screen with four categories: Applications, Capture Gallery, Application Saved Data, Themes along with space these categories have occupied in your hard disk will appear.
4. Select the category you want to delete.
5. Once the category is selected, press the Options button on your controller.
6. Click on the Delete option from the menu that appears.
Note: It is advised to delete the Application Saved Data as well as it may contain some corrupted data.
After completing the above steps, you may have some space in your system, and the freezing and lagging issue of PS4 may be fixed.
Also Read: 7 Ways to Fix PUBG Crashes on Computer
4. Rebuild the PS4 database
The PS4 database gets clogged over time which makes it inefficient and slow. Also, with time, when the data storage increases, the database gets corrupted. In that case, you may need to rebuild the PS4 database as this will significantly increase the console’s performance and will definitely reduce the lagging and freezing issue.
Note: Rebuilding the database may take a long time depending on the PS4 type and data storage.
To rebuild the PS4 database, follow these steps:
1. Turn off the PS4 completely by pressing and holding the power button for at least 7 seconds until you hear two beep sounds.
2. Boot the PS4 in the safe mode by pressing and holding the power button for about 7 seconds until you hear the second beep.
3. Connect your DualShock 4 controller via a USB cable to the PS4 since the Bluetooth remains inactive in the safe m
4. Press the PS button on the controller.
5. Now, you will enter into the safe mode a screen with 8 options will appear.
6. Click on the Rebuild Database option.
7. A rebuilt database will scan the drive and will create a database for all the contents of the drive.
8. Wait for the rebuilding process to complete.
After the rebuilding process is completed, try to use the PS4 again and check if the freezing and lagging issues are fixed or not.
5. Check the internet connection
PS4 is an online game. So, if you have a slow internet connection, it will definitely freeze and lag. In order to run the PS4 smoothly with the best gaming experience, you need to have a very good internet connection. So, by checking the internet connection, you may get to know if the internet is the reason behind the freezing and lagging of your PS4.
To check the internet connection, perform these steps.
1. If you are using a Wi-Fi, restart your Wi-Fi router and the modem and check if it is working now.
2. To increase the performance of the Wi-Fi, buy a Wi-Fi signal booster and move the PS4 console towards the router.
3. Connect your PS4 to the ethernet instead of the Wi-Fi to have a better network speed. To connect the PS4 to the ethernet, follow these steps:
a. Connect your PS4 to the LAN cable.
b. Navigate to the Settings from the main screen of PS4.
c. Under the settings, click on Network.
d. Under the network, click on Set Up Internet Connection.
e. Under it, you will find two options to connect to the internet. Select the Use a LAN Cable.
f. After that, a new screen will appear. Select Custom and enter the network information from your ISP.
g. Click on the Next.
h. Under the proxy server, select the Do Not Use.
i. Wait for the changes to update.
When you see that the internet settings are updated on your screen, again try to use the PS4 and check if it is now working fine.
4. Set up port forwarding on your modem router to have a better internet connection. You can set up port forwarding by following these steps:
a. First of all, check the IP address, username, and password of your wireless router.
b. Open any browser and type the wireless router IP address in it and hit the enter button.
c. The below screen will appear. Type the username and password and click on the Login
d. Look for the port forwarding settings in the forward port section.
e. Once you enter into the port forwarding settings, enter the IP address of your PS4 which you can get by navigating to the below path on your PS4:
Settings -> Network -> View Connection status
f. Add UDP and TCP custom forwarding ports for the following numbers: 80, 443, 1935, 3478, 3479, 3480.
g. Use NAT Type 2 instead of 1.
h. Apply the changes.
Now, try to use the PS4 and see if its performance has improved now and your freezing and lagging issue is fixed.
6. Initialize the PS4
To initialize the PS4, follow these steps.
1. Navigate to the Settings from the main screen of the PS4.
2. Under the settings, click on Initialization.
3. Under the initialization, click on Initialize PS4.
4. You will see two options: Quick and Full. Select the Full.
5. Follow the on-screen instructions to complete the process.
6. After the initialization process, restore all your backup data and reinstall all the games and applications.
After completing the above steps, use the PS4 again and check if the freezing and lagging issues are fixed or not.
7. Call the customer support of the PS4
After trying all the above methods, if the freezing and lagging issue of your PS4 still persists, there are chances that the problem is with the hardware and you may need to change or repair it. To do so, you have to contact the customer support of the PS4. They will help you in replacing or repairing the faulty PS4 so that your issue will be fixed.
Note: Here are a few additional measures you can look into to ensure your PS4 doesn’t freeze or lag.
1. If you are facing the freezing issue with the game disc, contact the retailer you bought it from.
2. Provide enough ventilation for the system.
3. Just rebooting the system often works.
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Hopefully, using any of the above methods, the freezing and lagging issues of your PS4 will be fixed.
