如果您尝试在 Disney+ 上播放电影或 boxset，Disney+在屏幕上看到Disney+错误代码 73，那么您需要检查您的连接。出现此错误的原因有多种，但最常见的原因是与Disney+ 阻止的虚拟专用网络 (VPN)的连接。(virtual private network (VPN))
Disney+并不是唯一这样做的，因为所有主要的流媒体服务都积极尝试阻止VPN连接，以防止您流式传输您所在地区无法访问的内容。但是， VPN(VPNs)并不是唯一的原因，因此，如果您看到无法解决的Disney+错误代码 73 错误，那么您需要采取以下措施来修复它。
What Is Disney+ Error Code 73 and What Causes It?
Disney+是一项仅在有限数量的地点提供的服务。如果它认为您正在尝试从它不支持的区域进行连接，它将阻止您使用“错误代码 73”消息或占位符消息流式传输其内容，告诉您Disney+在您的地区。
此问题的最常见原因是连接到虚拟专用网络。supported Disney+ locations以外区域的服务器通常会导致此错误。您还可以预期大多数主流VPN服务都会触发Disney+错误代码 73 消息，因为该服务会主动阻止这些VPN(VPNs)。
此消息的主要原因是阻止用户从其不支持的区域查看Disney+但是，您可能会发现Disney+因其他原因无法正常工作。例如，如果您在设备上禁用了定位服务，Disney+可能会停止工作。
这也可能是由您的互联网服务提供商分配的 IP 地址问题引起的。如果您是Disney+订阅者，并且您使用Google等搜索引擎搜索过内容，您可能还发现（并尝试流式传输）您所在地区不可用的标题。
无论是什么原因，您都应该能够按照以下步骤解决问题。
断开并禁用您的 VPN 连接(Disconnect and Disable Your VPN Connection)
正如我们所提到的，Disney+错误代码 73 消息的最大原因是连接到不受支持的虚拟专用网络。主要流媒体服务和VPN(VPN)提供商之间的打地鼠游戏意味着与典型VPN服务器的连接通常会阻止流媒体工作。
这也不仅仅是Disney+的问题。Netflix、Hulu、Amazon Prime、BBC iPlayer等主要服务都使用地理限制来防止播放每个服务支持区域之外的内容。由于VPN(VPNs)提供了解决此问题的方法，它们通常被阻止以防止它发生。
如果您使用的是VPN，最好将其关闭（除非您使用的是流媒体专用 VPN(VPN)，我们将在下面讨论）。断开连接并返回标准连接应该可以解决问题，但如果错误消息继续出现，您可能需要重新启动设备。
Check Disney+ Content Availability
如果您在线搜索Disney+内容，您可能会遇到直接链接，无需搜索服务本身即可找到它。但是，如果您搜索在您的特定地区不可用的内容，您可能会看到Disney+错误代码 73 消息出现。
在迪士尼(Disney)推出Disney+之前，其许多最受欢迎的内容都是通过Netflix或Amazon Prime等竞争对手服务提供的。Disney+上看到的某些内容可能在其他地方可用（或完全无法用于流媒体）。
首先，尝试使用Netflix等其他流媒体服务来查看内容。如果它不可用，您可能需要等到它在Disney+上发布。或者，您可以从亚马逊(Amazon)等在线商店购买或租用它。
重新启动网络路由器和调制解调器(Restart Your Network Router and Modem)
如果您通过网络路由器连接到虚拟专用网络以确保所有网络流量都通过它，您可能需要采取额外的步骤来恢复您的标准连接。
首先，通过在线检查您的公共 IP 地址(checking your public IP address)来确保禁用连接。快速谷歌(Google)搜索将确认您的连接是否被禁用。如果是，则应重新启动路由器和调制解调器，将其关闭几分钟，然后再重新打开。
这将强制重新建立所有连接（包括调制解调器与ISP的连接）。(ISP)一旦您的连接重新联机，您可能需要采取进一步的步骤，例如清除 DNS 缓存。(clearing your DNS cache)
在您的设备上启用定位服务(Enable Location Services on Your Device)
在Android(Android) 、iOS 和 iPadOS等移动平台上，定位服务用于帮助确定您的确切位置。这结合了几位数据，例如您的GPS位置和移动 IP 地址，以便为需要它的应用程序提供尽可能准确的位置读数。
虽然您可能担心隐私问题(privacy implications)，但您可能需要启用定位服务来修复Disney+上的错误代码 73 消息。这将为Disney+应用提供有关您所在位置的足够信息，以确定它是否应该允许流式传输。
- 要在Android(Android)设备上启用位置服务，请向下滑动以查看通知栏和可用的快速操作，然后点击位置(Location)操作以快速启用它。
- 在 iPhone 或 iPad 上，打开“设置”(Settings)应用。在“设置”(Settings)菜单中，选择“隐私(Privacy)” > “定位服务( Location Services)”，然后将“定位服务(Location Services)”滑块选择到“开启”(On )位置，通常为绿色。
切换到另一个连接(Switch to Another Connection)
如果您在使用正常的互联网连接时仍然看到Disney+错误代码 73 消息，这可能表明连接本身就是问题所在。例如，ISP 通常会为其客户连接使用相同的 IP 范围，并使用WHOIS 信息(WHOIS information)识别 IP 的所有者（ISP）及其位置。
不幸的是，这些数据并不总是准确的。如果ISP从外部提供商那里租用服务，尤其是从您所在国家/地区以外的提供商那里，您可能会发现您的 IP 地址注册为完全不同的位置。虽然ISP(ISPs)会尽量避免这种情况，但众所周知这会导致问题。
解决此问题的最佳方法是切换到辅助数据连接，例如您的移动数据连接。但是，流式传输会使用大量数据，因此您需要确保监控数据使用情况(monitor your data usage)，以确保您不会超出辅助连接的任何数据上限。
使用 VPN 进行流式传输(Use a VPN for Streaming)
虚拟专用网络通常是问题所在，但如果您尝试在没有虚拟专用网络的情况下进行流式传输时仍然看到Disney+错误代码 73 消息，它也可能是解决方案。一些 VPN 提供商提供特定的服务器，允许用户从Disney+和其他提供商流式传输内容，在此过程中绕过他们的地理定位块。
您需要研究哪些VPN提供商可以为这个问题提供最佳解决方案，因为并非所有“流媒体友好型” VPN(VPNs)都能正常工作。同样的情况是，随着这些服务器变得越来越流行，它们被Disney+和其他服务阻止的可能性也在增加。
没有任何保证，但如果您想观看原本无法观看的Disney+内容，或者您的连接无法正常工作，流式传输友好的VPN连接可能会解决问题。
但是，在继续之前，您应该确保您拥有在您所在位置查看迪士尼(Disney)内容的合法权利。
Enjoying Disney+ Content
只要您有资格查看内容，上述步骤应该可以帮助您修复Disney+如果您不是这样，NordVPN 和Surfshark等许多(Surfshark)顶级 VPN 服务(top VPN services)将帮助您绕过地理位置限制并在您所在地区之外播放Disney+，但请务必检查您的合法权利。
借助services like Disney+ and Netflix offering如此多的内容，您无需为有线电视付费。如果您希望enjoy Disney+ with your friends remotely，您可能需要考虑使用Teleparty或Kast等服务来分享体验。
How to Fix Disney+ Error Code 73
If you’re trying to play a mоvіe or boxѕet on Disney+ and you’re seeing the Disney+ error code 73 on your sсreen, then you’ll neеd to check your connection. There are several reasonѕ why thіs errоr might appear, but the most commоn cause is a connection to a virtual private network (VPN) that Disney+ is blocking.
Disney+ isn’t alone in doing this, as all major streaming services actively try to block VPN connections to prevent you from streaming content that isn’t accessible in your region. VPNs aren’t the only cause, however, so if you’re seeing a Disney+ error code 73 error that you can’t troubleshoot, here’s what you’ll need to do to fix it.
What Is Disney+ Error Code 73 and What Causes It?
Disney+ is a service that is only available in a limited number of locations. If it believes you’re attempting to connect from an area that it doesn’t support, it’ll block you from streaming its content with an “error code 73” message or a placeholder message telling you that Disney+ isn’t available in your region.
The most common cause of this issue is a connection to a virtual private network. A VPN connection to a server in a region outside of the supported Disney+ locations will usually cause this error. You can also expect most mainstream VPN services to trip a Disney+ error code 73 message, as the service actively blocks these VPNs.
The main cause of this message is to stop users from viewing Disney+ content from an area that it doesn’t support. However, you may find that Disney+ doesn’t work for other reasons. For instance, if you’ve disabled location services on your device, Disney+ may stop working.
It could also be caused by an issue with your internet service provider’s allocated IP address. If you’re a Disney+ subscriber and you’ve searched for content using a search engine like Google, you may also have found (and tried to stream) a title that just isn’t available in your region.
Whatever the cause, you should be able to resolve the issue by following these next steps.
Disconnect and Disable Your VPN Connection
As we’ve mentioned, the biggest cause of a Disney+ error code 73 message is a connection to an unsupported virtual private network. A game of whack-a-mole between the major streaming services and VPN providers means that a connection to a typical VPN server will usually stop streams from working.
That isn’t only a Disney+ problem, either. Major services like Netflix, Hulu, Amazon Prime, BBC iPlayer, and more all use geo restrictions to prevent content outside of each service’s supported region from being played. As VPNs provide a way around this problem, they’re usually blocked to prevent it.
If you’re using a VPN, it’s best to switch it off (unless you’re using a VPN rated for streaming, which we’ll discuss below). Disconnecting and returning to your standard connection should resolve the issue, but you may need to restart your device if the error message continues to appear.
Check Disney+ Content Availability
If you search for Disney+ content online, you might come across a direct link to it, There’s no need to search through the service itself to find it. However, if you search for content that isn’t available in your specific region, you may see the Disney+ error code 73 message appear.
Before Disney launched Disney+, a lot of its most popular content was made available through competitor services like Netflix or Amazon Prime. Until those contracts end, some content you might otherwise expect to see on Disney+ may be available elsewhere (or unavailable for streaming entirely).
In the first instance, try another streaming service like Netflix to view the content instead. If it isn’t available, you may need to wait until it launches on Disney+. Alternatively, you could purchase or rent it from an online store, such as Amazon.
Restart Your Network Router and Modem
If you’re connecting to a virtual private network through your network router to ensure all network traffic passes through it, you may need to take additional steps to restore your standard connection.
In the first instance, make sure the connection is disabled by checking your public IP address online. A quick Google search will confirm whether or not your connection is disabled. If it is, you should then restart your router and modem, leaving it switched off for a few minutes before you switch it back on again.
This will force all connections (including your modem’s connection to your ISP) to be re-established. You may need to take further steps, such as clearing your DNS cache, once your connection is back online.
Enable Location Services on Your Device
On mobile platforms like Android, iOS, and iPadOS, location services are used to help pinpoint your exact location. This combines several bits of data such as your GPS location and mobile IP address to give as accurate a reading of your location as possible to apps that require it.
While you might be concerned about the privacy implications, you may need to enable location services to fix an error code 73 message on Disney+. This will give the Disney+ app enough information about your location to determine whether or not it should allow streaming.
- To enable location services on Android devices, swipe down to view the notifications shade and the available quick actions, then tap the Location action to quickly enable it.
- On an iPhone or iPad, open the Settings app. In the Settings menu, select Privacy > Location Services, then select the Location Services slider to the On position, typically in green.
Switch to Another Connection
If you’re still seeing a Disney+ error code 73 message using your normal internet connection, it could point to the connection itself being the issue. For instance, ISP’s will typically use the same IP ranges for their customer connections, with WHOIS information identifying the IP’s owner (the ISP) and its location.
Unfortunately, this data isn’t always accurate. If an ISP is leasing services from an outside provider, especially from outside of your country, you may find your IP address registered as a different location entirely. While ISPs will try to avoid this, it is known to cause issues.
The best way to get around this issue is to switch to a secondary data connection, such as your mobile data connection. Streaming will use a lot of data, however, so you’ll need to make sure you monitor your data usage to ensure you don’t go over any data caps your secondary connection has.
Use a VPN for Streaming
A virtual private network is usually the problem, but if you’re still seeing a Disney+ error code 73 message when you try to stream without one, it can also be the solution. Some VPN providers offer specific servers that allow users to stream content from Disney+ and other providers, bypassing their geolocation blocks in the process.
You’ll need to research which VPN providers offer the best solutions for this issue, as not all “streaming-friendly” VPNs work. It’s also the case that, as those servers become more popular, the chance of them being blocked by Disney+ and other services rises.
There are no guarantees, but if you want to watch Disney+ content that you otherwise couldn’t, or if your connection isn’t working, a streaming-friendly VPN connection might fix the problem.
You should make sure that you have the legal right to view Disney content in your location before you proceed, however.
Enjoying Disney+ Content
The steps above should help you fix a Disney+ error code 73, as long as you’re eligible to view the content. If you’re not, many of the top VPN services like NordVPN and Surfshark will help you to bypass geolocation restrictions and stream Disney+ outside of your region, but be sure to check your legal rights to do so.
With services like Disney+ and Netflix offering so much content, you don’t need to pay for cable TV. If you’re looking to enjoy Disney+ with your friends remotely, you might want to consider using services like Teleparty or Kast to share the experience.
