一些Windows 10用户的 PC 的音量或扬声器图标出现红色 X 叉，因此他们无法使用任何类型的音频设备。它显示一条错误消息——当用户将鼠标悬停在音量图标上时，音频服务未运行。^{(The Audio Service is not running)(The Audio Service is not running)}如果您也遇到这种情况，请阅读本文以解决此问题。

^{(Red X Cross)}Windows中音量图标上的Red X Cross

您可以使用以下建议在 Windows 10 PC 上解决此问题：

1. 重新启动 Windows 音频服务
2. 重启你的电脑
3. 运行音频疑难解答
4. 更新或重新安装音频驱动程序。

现在让我们详细查看它们，但在此之前确保先 创建一个还原点 。

1]重新启动Windows音频服务

Windows 音频服务^{(Windows Audio Service)}中的一些小故障也可能是导致此错误的原因。为了解决此类问题，请重新启动您的 Windows 音频服务^{(restart your Windows Audio Service)}，看看它是否有帮助。

您应该确保其依赖^(Dependency) 服务^(Services)已启动并具有自动启动^{(Automatic Startup)}类型：

1. 远程过程调用
2. Windows 音频端点生成器

如果您的系统上存在Multimedia Class Scheduler Service，那么它也应该被 Started 并设置为Automatic。

2]重新启动计算机

尽管这是一项古老的技术，但它仍然可以解决只是小问题的行为。

要开始使用，请按Ctrl+Alt+Delete键盘快捷键。

在右下角，选择电源^(Power)按钮，然后重新启动计算机。

启动Windows后，查看音量图标上是否仍然出现红色 x 叉。

如果它消失了，那么很好，否则，继续下一个解决方案。

3]运行音频疑难解答

接下来，您可以运行正在播放的音频疑难解答，看看它是否有帮助。这是如何做到的：

^{(Open the Windows Settings)}使用Win+I键盘快捷键打开 Windows 设置。

选择Update & Security > Troubleshoot > Additional troubleshooters。

单击启动^(Get)和运行部分下的播放音频^{(Playing Audio)}，然后单击运行疑难解答^{(Run the troubleshooters)}。

如果它在范围内，这将解决您的音频问题。

4]更新^(Update)或重新安装您的音频驱动程序

如果运行音频疑难解答无法解决问题，请更新您的音频驱动程序，因为损坏或过时的驱动程序有时也会导致此问题。程序如下：

右键单击^{(Right-click)}开始按钮^(Start)，然后从菜单列表中选择设备管理器。^{(Device Manager)}

在设备管理器^{(Device Manager)}窗口中，展开“声音、视频和游戏控制器”^{(“Sound, video and game controllers”)}，然后双击您的音频驱动程序。

转到驱动程序^(Driver)选项卡并选择更新驱动程序^{(Update Driver)}。

如果Windows要求您选择搜索驱动程序的方式，请选择自动搜索驱动程序^{(Search automatically for drivers )}并完成该过程。

然后按照屏幕上的说明安装驱动程序。

如果它没有访问制造商的网站下载驱动程序^{(manufacturer’s site to download the driver)}，然后手动安装驱动程序。

正确安装驱动程序后，重新启动 PC 并检查是否有改进。

希望您在阅读这篇文章后现在正在享受您的 PC 音频。

Fix Red X Cross on the Volume icon in Windows 10

Some Wіndоws 10 users have exрerienced a red X cross on the volume or ѕpeaker icon of their PC due to which they were unable to υse any kind of audio device. It shows an error message – The Audio Service is not running when users hover their mouse on the volume icon. If you’re also going through such a situation, then read this article to fix this problem.

Red X Cross on the Volume icon in Windows

You can use the following suggestions to fix this issue on your Windows 10 PC:

1. Restart Windows Audio service
2. Restart your computer
3. Run the Audio Troubleshooter
4. Update or reinstall the audio driver.

Let us now see them in detail but before that make sure to create a restore point first.

1] Restart Windows Audio service

Some minor glitch in the Windows Audio Service can also be the reason to cause this error. In order to fix such an issue, restart your Windows Audio Service and see if it helps.

You should ensure that its Dependency Services are started and have Automatic Startup type:

1. Remote Procedure Call
2. Windows Audio Endpoint Builder

If the Multimedia Class Scheduler Service is present on your system, that too should be Started and set on Automatic.

2] Restart your computer

Although this is an old technique it still resolves the behaviors that are merely a minor problem.

To get it started, press the Ctrl+Alt+Delete keyboard shortcut.

In the bottom-right corner, select the Power button and then restart your computer.

After starting up the Windows, see if the red x cross still appears on the volume icon.

If it is gone away then good, else, continue to the next solution.

3] Run the Audio Troubleshooter

Next, you can run the playing audio troubleshooter and see if it helps. Here is how to do it:

Open the Windows Settings using Win+I keyboard shortcut.

Select Update & Security > Troubleshoot > Additional troubleshooters.

Click Playing Audio under Get up and running sections and then hit Run the troubleshooters.

This will troubleshoot your audio issue if it comes in the scope.

4] Update or Reinstall your audio driver

If running the audio troubleshooter doesn’t fix the problem, then update your audio driver because broken or outdated drivers also cause this issue at times. The procedure is as follows:

Right-click on the Start button and select Device Manager from the menu list.

In the Device Manager window, expand “Sound, video and game controllers” and then double click on your audio driver.

Go to the Driver tab and select Update Driver.

If Windows asks you to choose the way to search your driver, then select Search automatically for drivers and let the process complete.

Then follow the on-screen instructions to install the driver.

If it doesn’t visit the manufacturer’s site to download the driver and then install the driver manually.

After installing the driver properly, restart your PC and check for the improvement.

Hopefully, you are now enjoying your PC audio after reading this post.

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