如果您看到消息That Fingerprint has been set up on another account, Try a different finger^{(That Fingerprint has already been set up on another account, Try a different finger)} ，当您尝试在Windows 10上设置Windows Hello时，这篇文章可能会对您有所帮助。Windows Hello是一项安全功能，您可以使用指纹^{(Fingerprint)}在支持的设备上解锁您的帐户。

该指纹^{(Fingerprint)}已在另一个帐户上设置

由于多种原因，可能会发生该错误。您可能已经将它用于现有帐户，它可以存储在BIOS/UEFI中，当Windows Hello验证它时，它会引发错误。

1. ^{(Remove Fingerprint)}从另一个帐户中删除指纹关联
2. 从 BIOS 中删除指纹
3. 删除^(Remove)设备并将其添加^{(Add Device)}到Microsoft帐户
4. 从 WinBioDatabase 中删除文件
5. 重置指纹驱动程序。

1]从另一个帐户中删除指纹关联^{(Remove Fingerprint)}

您可能已经将指纹^{(Fingerprint)}用于另一个帐户，也许是您孩子的帐户，然后忘记了。可以注册多个指纹帐户，可能就是这种情况。你在这里有两个选择。如果该帐户不再使用，您可以选择删除，或者您可以简单地删除您的指纹^{(Fingerprint)}。

2]从BIOS中删除指纹

一些OEM将指纹^{(Fingerprint)}存储在BIOS中，即使您删除了帐户，也无法重复使用。根据OEM的身份，您需要下载可以帮助您删除它的安全软件。例如。Lenovo提供SynapticsUtility.exe实用程序，您可以使用该实用程序删除存储的指纹以锁定BIOS中的^(BIOS)Pre-Boot管理器。

3]删除^(Remove)设备并将其添加^{(Add Device)}到Microsoft帐户

整个指纹设置配置错误的可能性很小，最好从您的Microsoft帐户中删除和添加设备。转到Microsoft 设备^(Devices)部分，然后选择删除设备。它将触发您在设备上的帐户的重新身份验证，并且可能只是解决问题。

4] 从 WinBioDatabase 中删除文件

如果您的OEM没有在他们的安全芯片上存储任何内容，那么如果您从WinBioDatabase文件夹中删除文件，则很可能会解决问题。

通过在运行^(Run)提示符 ( Win +R )中键入 services.msc然后按回车键来打开Windows 服务管理单元。^(Services)

找到 Windows Biometric Service^{(Locate Windows Biometric Service)}，右键单击，然后停止它。

通过转到打开 WinBioDatabase

%windir%/system32/winbiodatabase

将^(Copy)其中的所有文件复制到不同的文件夹，然后从源文件夹中删除这些文件

重新启动Windows 生物识别服务^{(Windows Biometric Service)}

希望您应该能够使用指纹^{(Fingerprint)}，并将其添加到您的帐户中。

5]重置指纹驱动程序

• 从Windows Hello^{(Windows Hello)}中删除当前指纹。
• 从设备管理器卸载指纹驱动软件
• 重新启动 PC 并重新安装指纹驱动程序软件。
• 再次设置^(Setup)指纹^{(Fingerprint)}驱动程序并检查是否可以重新添加指纹^{(you can add the Fingerprint back)}。

完成后，您不应再收到“该指纹已在另一个帐户上设置”错误。

That fingerprint has already been set up on another account

If you see message That Fingerprint has already been set up on another account, Try a different finger, when you try to set up Windows Hello on Windows 10, then this post may be able to help you. Windows Hello is a security feature where you can use Fingerprint to unlock your account on supported devices.

That Fingerprint has already been set up on another account

The error can occur because of multiple reasons. You might already be using it for an existing account, it can be stored in the BIOS/UEFI, and when Windows Hello verifies it, it throws an error.

1. Remove Fingerprint association from another account
2. Remove Fingerprint from BIOS
3. Remove and Add Device to Microsoft account
4. Delete files from WinBioDatabase
5. Reset Fingerprint driver.

1] Remove Fingerprint association from another account

It is possible that you may have used your Fingerprint with another account, maybe your kid’s account, and then forgot about it. It is possible to register multiple fingerprint account, and that might be the case. You have two choices here. If the account is not in use anymore, you can choose to delete, or you can simply remove your Fingerprint.

2] Remove Fingerprint from BIOS

Some OEM store the Fingerprint into the BIOS, even if you delete the account, it cannot be reused. Depending on who the OEM is, you need to download the security software that can help you remove it.  For example. Lenovo offers SynapticsUtility.exe utility, which you can use to delete fingerprints stored to lock the Pre-Boot manager in the BIOS.

3] Remove and Add Device to Microsoft account

There is a small chance that the whole fingerprint setup is misconfigured, and it would be a good idea to remove and add the device from your Microsoft account. Go to the Microsoft Devices section, and choose to remove the device. It will trigger the re-authentication of your account on the device, and it might just fix things.

4] Delete files from WinBioDatabase

If your OEM doesn’t store anything on their security chip, then the chances are that if you delete files from the WinBioDatabase folder, then it will resolve the problem.

Open Windows Services snap-in by typing services.msc in the Run prompt (Win +R) followed by pressing the enter key.

Locate Windows Biometric Service, right-click, and then stop it.

Open WinBioDatabase by going to

%windir%/system32/winbiodatabase

Copy all the files inside it to a different folder, and then delete those files from the source folder

Restart the Windows Biometric Service

Hopefully, you should be able to use the Fingerprint, and add it to your account.

5] Reset Fingerprint Driver

• Remove the current Fingerprint from Windows Hello.
• Uninstall fingerprint driver software from device manager
• Restart your PC and reinstall the fingerprint driver software.
• Setup the Fingerprint driver again and check if you can add the Fingerprint back.

Once done, you should not get the “That fingerprint has already been set up on another account” error anymore.

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