如果当您尝试使用上下文菜单创建新文件夹时，^{(New Folder)}文件资源管理器在^{(File Explorer)}Windows 11/10中冻结或崩溃，那么本文一定会对您有所帮助。

^{(File Explorer)}创建新^(New)文件夹时文件资源管理器崩溃或冻结

这些是您可以做的事情是创建新文件夹^{(New Folder)}会导致资源管理器在^(Explorer)Windows 10中冻结：

1. 重启 Explorer.exe 进程
2. 检查已安装的附加组件
3. 运行 SFC 和 DISM
4. 在干净启动状态下进行故障排除
5. 运行系统维护疑难解答^{(System Maintenence Troubleshooter)}。

让我们详细谈谈它们。

1]重启Explorer.exe进程

重新启动 Explorer.exe 进程^{(Restart the Explorer.exe process)}，看看是否可以解决问题。

2]检查已安装的附加组件

检查^(Check)检查^(Check)已安装的附加组件 -^{(Add-ons –)}如果有的话。他们通常是罪魁祸首！检查^(Check)您是否在资源管理器中安装了任何帮助程序或附加组件。卸载或禁用它们。通常^(Often)，即使是 3rd-party shell 扩展也可能导致Explorer在特定操作时崩溃。几个程序将项目添加到右键单击上下文菜单中。要详细查看它们，您可以从 nirsoft.net下载免费软件实用程序ShellExView 。

它可以让您查看和禁用可疑的 3rd 方 shell 扩展。使用试错法，您可以禁用/启用扩展程序以尝试确定它们是否导致问题。ShellExView 也可用于解决Explorer中的上下文菜单问题，例如，如果右键单击很慢。

3]运行证监会

此问题的明显原因之一是系统文件损坏。为了解决这个问题，我们将运行 SFC命令。因此，以管理员身份从“开始”菜单启动^{(Start Menu)}命令提示符^{(Command Prompt )}，键入以下命令，然后按 Enter。^(Enter.)

sfc/ scannow

让命令运行并检查问题是否仍然存在。

4]在干净启动状态下进行故障排除

在Clean Boot State^{(Clean Boot State)}的帮助下，我们可以缩小您的计算机进程并了解导致问题的确切原因。这是一个漫长的过程，因为您必须一个一个地禁用程序才能知道问题背后的原因。

干净启动故障排除旨在隔离性能问题。要执行干净启动故障排除，您必须执行多项操作，然后在执行每个操作后重新启动计算机。您可能需要手动禁用一项又一项，以尝试查明导致问题的一项。确定罪犯后，您可以考虑将其删除或禁用。

一旦您知道哪个程序导致此错误，请删除该特定程序，希望它能解决问题。

阅读^(Read)： 如何在 Windows 中使用文件资源管理器获得帮助^{(How to Get Help with File Explorer in Windows)}。

5]运行系统维护疑难解答^{(Run System Maintenance Troubleshooter)}

如果文件资源管理器^{(File Explorer)}在创建新文件夹^{(New Folder)}时崩溃，请尝试运行系统维护疑难解答来解决问题。为此，请按照给定的步骤操作：

1. 从开始菜单启动 控制面板 。^{(Control Panel )}
2. 单击 疑难解答^{(Troubleshooting)}
3. 在 系统和安全 ^{(System and Security )}部分，单击 运行维护任务 ^{(Run maintenance tasks )}并按照屏幕上的说明解决问题。

或者，在 Windows 10中，运行系统维护疑难解答^{(System Maintenance Troubleshooter)}。打开 Run^{(Open Run)}，键入以下内容并按 Enter 键：

%systemroot%\system32\msdt.exe -id MaintenanceDiagnostic

完成任务后，重新启动计算机，尝试在文件资源管理器中创建一个^{(File Explorer)}新文件夹^{(New Folder)}，并检查问题是否仍然存在。

文件资源管理器有时会出现问题，因此您可能会对其中一些修复程序感兴趣：^{(File Explorer is known for having issues sometimes, so some of these fixes might interest you:)}

• 资源管理器已停止工作^{(Explorer has stopped working)}
• 调整大小或捕捉后资源管理器崩溃^{(Explorer crashes after resizing or snapping)}
• 右键单击时资源管理器崩溃
• Explorer 在特定的视频文件夹中崩溃。

File Explorer crashes or freezes when creating New folder in Windows 10

If when you are trying to create a New Folder using the context menu, File Explorer freezes or crashes in Windows 11/10, then this article is sure to help you.

File Explorer crashes or freezes when creating New folder

These are the things you can do is creating New Folder causes Explorer to freeze in Windows 10:

1. Restart Explorer.exe process
2. Check installed Add-ons
3. Run SFC and DISM
4. Troubleshoot in Clean Boot State
5. Run the System Maintenence Troubleshooter.

Let us talk about them in detail.

1] Restart Explorer.exe process

Restart the Explorer.exe process and see if that makes the problem go away.

2] Check installed Add-ons

Check the Check installed Add-ons – if any. They are usually the culprit! Check if you have installed any helpers or add-ons to your explorer. Uninstall or disable them. Often, even 3rd-party shell extensions can cause Explorer to crash on particular actions. Several programs add items to the right-click context menu. To see them in detail, you may download the freeware utility ShellExView from nirsoft.net.

It will let you view & disable suspect 3rd party shell extensions. Using the trial & error method, you may disable/enable the extensions to try and identify if any of them are causing a problem. ShellExView can also be used for solving context-menu problems in Explorer, like, say, if the right-click is slow.

3] Run SFC

One of the obvious reasons for this issue is corrupted system files. To fix the issue, we are going to run the SFC command. So, launch Command Prompt as an administrator from the Start Menu, type the following command, and hit Enter.

sfc/ scannow

Let the command run and check if the issue persists.

4] Troubleshoot in Clean Boot State

With the help of Clean Boot State, we can narrow down your computer processes and know what exactly is causing the issue. It is a long process as you have to disable programs one by one to know the reason behind the problem.

Clean-boot troubleshooting is designed to isolate a performance problem. To perform clean-boot troubleshooting, you must take a number of actions, and then restart the computer after each action. You may need to manually disable one item after another to try and pinpoint the one that is causing the problem. Once you have identified the offender, you can consider removing or disabling it.

Once you know which program is causing this error, delete that specific program and hopefully, it will fix the issue.

Read: How to Get Help with File Explorer in Windows.

5] Run System Maintenance Troubleshooter

If File Explorer is crashing while creating a New Folder, try running System Maintenance Troubleshooter to fix the issue. To do that, follow the given steps:

1. Launch Control Panel from the Start Menu.
2. Click Troubleshooting
3. From System and Security section, click Run maintenance tasks and follow the on-screen instructions to fix the issue.

Alternatively, in Windows 10, to run the System Maintenance Troubleshooter. Open Run, type the following and hit Enter:

%systemroot%\system32\msdt.exe -id MaintenanceDiagnostic

After completion of the task, restart your computer, try creating a New Folder in File Explorer, and check if the issue persists.

File Explorer is known for having issues sometimes, so some of these fixes might interest you:

• Explorer has stopped working
• Explorer crashes after resizing or snapping
• Explorer crashes when you right-click
• Explorer Crashes in a particular Video folder.

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