如果您遇到问题并想知道如何在Windows 10中使用文件资源管理器获得^{(File Explorer)}帮助^(Help)，那么这篇文章列出了一些有用的操作方法链接以及内置支持选项，以及帮助台^{(Help Desk)}、支持^(Support)或社区^(Community)论坛和网站选项，您可以在哪里获得帮助。

获取有关Windows 10中文件资源管理器的^{(File Explorer)}帮助^(Help)

帮助您入门的有用链接：

这篇文章将向您展示如何在 Windows 10 中打开和使用文件资源管理器。^{(how to Open & Use File Explorer in Windows 10.)}

一旦您感到舒适，您可能希望使用这些Explorer 提示和技巧^{(Explorer Tips and Tricks)}更进一步。

借助这些 Explorer 键盘快捷键成为键盘忍者，并使用它们在Explorer中更快更好地工作！

一旦掌握了窍门，就可以随意自定义资源管理器并更改布局、视图、导航窗格以及文件和文件夹的大小等。使用Ultimate Windows Tweaker将使事情变得简单。

如果您的资源管理器崩溃或死机^{(Explorer crashes or freezes)}，这些帖子将为您提供帮助——也许当您右键单击打开上下文菜单、调整窗口大小或捕捉窗口^{(resize or snap a window)}、在视频文件夹中崩溃或根本无法打开时^{(won’t open)}！除了单独解决这些问题外，使用Windows 文件和文件夹疑难解答也可能对您有所帮助。

如果您仍需要Support，则Explorer可用的^(Explorer)帮助^(Help)选项有：

1]使用TWC搜索栏

使用我们的TWC 搜索引用您遇到的具体问题或收到的错误来搜索您的问题。机会很高；你会看到一些有用的东西。如果没有，您可以要求我们开发教程。如果可以，我们会做到的。

2]使用联系支持应用程序

使用内置的Contact Support 应用程序^{(Contact Support app)}与Microsoft聊天。使用它，您将能够与Microsoft Answer Tech支持人员在线聊天。使用该应用程序，您还可以安排回电。

3]使用微软问答论坛

您可以使用Microsoft Answers Forums，Microsoft 支持^{(Microsoft Support)}人员和MVP将尝试帮助您。

您还可以查看实时付费技术支持网站^{(Tech Support)}Microsoft Answer Desk的服务，与Microsoft支持主管聊天。

4]请求电子邮件^{(Request Email)}、聊天^(Chat)或电话^(Phone)支持

您还可以通过电子邮件和聊天联系^{(email and chat)}Microsoft 支持^{(Microsoft Support)}。如果客户服务代理^{(Customer Service Agent)}在线并可在此处^(here)聊天，您将看到一条消息。如果没有，您将在右侧看到即时聊天：客户服务代理处于离线状态消息。^{(Instant Chat: Customer Service Agents are OFFLINE)}然后，您可以尝试访问此页面以获得聊天^(Chat)支持。使用此表格向^{(this form)}Microsoft发送电子邮件。他们将通过电子邮件与您联系。

您可以通过电话号码^{(Phone Number)}1 800-642-7676 或microsoft.com/contactusMicrosoft 客户支持^{(Microsoft Customer Support)}。

5]其他方式

有更多方法可以通过电话等方式联系 Microsoft 支持，包括^{(contact Microsoft Support)}OEM支持。

阅读下一篇^{(Read next)}：如何在 Windows 10 中获得帮助^{(How to Get Help in Windows 10)}。

How to Get Help with File Explorer in Windows 10

If you are facing problems and wondering how to get Help with File Explorer in Windows 10, then this post lists some helpful How-To links as well as built-in support options, as well as Help Desk, Support or Community forums, and website options, where you can get help.

Get Help with File Explorer in Windows 10

Useful links to help you get started:

This post will show you how to Open & Use File Explorer in Windows 10.

Once you feel comfortable, you may want to go a step further using these Explorer Tips and Tricks.

Be a keyboard ninja with the help of these Explorer keyboard shortcuts and use them to work faster and better in Explorer!

Once you have got the hang of it, feel free to customize Explorer and make changes to the layout, view, navigation pane, and the size of the files and folders, etc. Using Ultimate Windows Tweaker will make things easy.

These posts will help you if your Explorer crashes or freezes – maybe when you right-click to open Context Menu, resize or snap a window, crashes in a Video folder or simply won’t open! Apart from troubleshooting these issues individually, using the Windows File and Folder Troubleshooter is likely to help you too.

If you still need Support, then the Help options available to you for Explorer are:

1] Use TWC Search bar

Search for your problem citing the specific problem you get or the error you receive using our TWC Search. Chances are high; you will see something helpful. If not, you may request us to develop a tutorial. If we can, we will do it.

2] Use the Contact Support app

Use the built-in Contact Support app to chat with Microsoft. Using it, you will be able to chat online with a Microsoft Answer Tech support staff. Using the app, you can also arrange a call-back.

3] Use Microsoft Answers Forum

You could use the Microsoft Answers Forums, where Microsoft Support staff and MVPs will try and help you.

You could also check out the services of Microsoft Answer Desk, a live paid Tech Support site, to chat with a Microsoft support executive.

4] Request Email, Chat or Phone support

You can also contact Microsoft Support by email and chat. If a Customer Service Agent is online and available for chat here, you will see a message to this effect. If not, you will see Instant Chat: Customer Service Agents are OFFLINE message, on the right side. You may then try and visit this page for Chat support. Use this form to email Microsoft. They will contact you back via email.

You can contact Microsoft Customer Support at Phone Number 1 800-642-7676 or at microsoft.com/contactus.

5] Other ways

There are more ways to contact Microsoft Support via phone, etc., including for OEM support.

Read next: How to Get Help in Windows 10.

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