如果在使用Surface设备时看到带有大温度计图标^{(Thermometer icon)}的黑屏，并且Surface 立即关闭，那么这篇文章旨在帮助您。在这篇文章中，我们将描述温度计图标的含义，并提供您可以采取的建议措施，以防止将来发生这种情况。

Surface 在出现带有温度计图标的黑屏后关闭

Surface设备被评为商业产品，可在+ +32ºF ( +0ºC ) 至 +95ºF (+35ºC) 的温度下运行 – 因此，无论何时您操作该设备并出现温度计图标，这仅表示您的Surface太热了。

当此热指示符出现时，您可以执行以下操作：

• 关闭Surface以使其冷却。
• 关闭设备约五分钟，然后将其移至较凉爽的地方。

如果温度计图标继续频繁出现，请联系Microsoft 支持^{(Microsoft Support)}。

要减少与热量相关的问题，请遵循Microsoft发布的以下指南。

• 在使用或充电时，尽量将您的设备及其电源适配器放在通风良好的地方，并让设备下方和周围有足够的空气流通。
• 避免使用设备或其电源适配器睡觉或将其放在毯子或枕头下等情况。当电源适配器连接到电源时，还要避免身体与设备接触。
• 长时间使用您的设备时，其表面会变得非常热，如果您将设备放在膝上，您的皮肤可能会受到低温伤害。因此，为避免任何热损伤，您需要做的是从膝上取下设备并将其放在稳定的工作表面上。
• 在正常使用过程中，设备底座和 AC 适配器表面的温度可能会升高，因此请尽量不要将设备或 AC 适配器放在家具或任何其他可能因受热而损坏的表面上。

上述与热量相关的问题适用于Surface、Surface Duo、Surface 扩展坞、移动^(Mobile)设备、其他非可穿戴设备和Xbox。

希望^(Hope)您发现这篇文章内容丰富且有帮助！

相关文章^{(Related post)}：Microsoft Surface Studio 在玩游戏时过热。^{(Microsoft Surface Studio overheating while gaming.)}

Surface shuts down after black screen with thermometer icon appears

If while using your Surface device and you see a black screen with a large Thermometer icon, and your Surface shuts down immediately, then this post is intended to help you. In this post, we will describe what the thermometer icon means and provide recommended actions you can take to forestall future occurrences.

Surface shuts down after black screen with thermometer icon appears

The Surface device is rated as a commercial product for operation at +32ºF (+0ºC) to +95ºF (+35ºC) – so whenever you’re operating the device and the thermometer icon appears, it simply means your Surface is too hot.

When this hot indicator appears, you can do the following:

• Turn your Surface off to allow it to cool down.
• Turn off the device off for about five minutes and move it to a cooler place.

If the thermometer icon continues to appear frequently, contact Microsoft Support.

To reduce heat-related concerns, follow the guidelines below as published by Microsoft.

• When in use or charging, try to keep your device and its power adapter in a well-ventilated area and allow for adequate air circulation under and around the device.
• Avoid situations like sleeping with your device or its power adapter, or placing it under a blanket or pillow. Also avoid contact between your body and your device when the power adapter is connected to a power source.
• While using your device for extended periods, its surface can become very warm and if you the device resting on your lap, your skin might suffer a low-heat injury. So, to avoid any heat injury, what you need to do is to remove the device from your lap and place it on a stable work surface.
• The base of your device and the surface of the AC adaptor may increase in temperature during normal use, so try not to place your device or AC adaptor on furniture or any other surface that might be marred by exposure to heat.

The above heat-related concerns apply to Surface, Surface Duo, Surface docking stations, Mobile devices, other non-wearable devices, and Xbox.

Hope you find this post informative and helpful enough!

Related post: Microsoft Surface Studio overheating while gaming.

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