Windows 11/10上出现“打印机处于错误状态^{(Printer is in Error State)}”问题时，用户无法使用打印机。此问题的原因有很多，例如打印机驱动程序损坏或故障，打印机无法与计算机建立健康连接等。如果您在Windows 10上使用打印机遇到同样的错误，本文可以帮助您解决问题。

这种类型的错误不仅限于一个品牌。它可以发生在任何打印机上——已知发生在 HP、Canon、Epson、Brother、Ricoh等打印机上。有时错误的原因并不像用户想象的那么复杂。因此^(Hence)，在开始此处列出的故障排除方法之前，请检查以下几点：

• 打印机已打开并通过WiFi网络或电缆与您的计算机连接。
• 打印机没有在墨水不足的情况下运行。
• 墨盒已正确放置在打印机中。
• 打印机中没有卡纸。
• 打印机盖未打开。

修复打印机^{(Fix Printer)}在Windows 11/10上处于错误状态^{(Error State)}

Windows 11/10上处于错误状态的问题，请一一尝试以下方法：

1. 运行打印机疑难解答。
2. 检查打印机是在线还是离线。
3. 检查Print Spooler Dependencies的状态。
4. 从制造商的网站下载^(Download)最新的打印机驱动程序。

阅读^(Read)： 如何将打印机重置为默认出厂设置。

1]运行打印机疑难解答

Printer Troubleshooter是一款内置的Windows 10工具，可帮助用户解决不同类型的打印机错误。要启动此工具，请按Win + R运行”^(Run)对话框中键入以下文本，然后单击“确定”。

msdt.exe /id PrinterDiagnostic

单击下一步^(Next)运行疑难解答并确保您已选择自动应用修复^{(Apply repairs automatically)}选项。故障排除完成后，检查问题是否已解决。

阅读^(Read)：如何防止用户在 Windows 中删除打印机^{(prevent users from deleting Printers)}。

2]检查^(Check)打印机是在线还是离线

有时，打印机脱机时会出现“打印机处于错误状态”的问题。^{(Printer is in error state)}要检查您的打印机是在线还是离线，请按照下列步骤操作：

1. 启动控制面板^{(Control Panel)}。
2. 单击设备和打印机^{(Devices and Printers)}，然后检查您的打印机是否显示就绪^(Ready)或离线^(Offline)。如果显示就绪，则表示在线。
3. 如果打印机处于脱机状态，请右键单击它并选择“使用联机打印机^{(Use Printer Online)}”选项。
4. 之后，显示消息应从Offline变为Ready。

有帮助吗？

阅读^(Read)：如何更改打印机端口^{(How to change Printer Port)}。

3]检查^(Check)打印后台处理程序依赖^{(Print Spooler Dependencies)}项的状态

如果打印后台处理程序依赖项未在您的系统上运行，您可能会遇到此错误。

请按照以下步骤操作：

1. 启动“运行”对话框，键入services.msc，然后单击“确定”。这将启动服务^(Services)应用程序。
2. 在服务^(Services)应用程序中，向下滚动以找到Print Spooler。
3. 右键单击^{(Right-click)}打印后台^{(Print Spooler)}处理程序并选择属性。
4. 单击依赖项^{(Dependencies)}选项卡。在那里，您将看到服务列表。展开服务并记下它们。
5. 检查您记录的所有从属^(Dependent)服务的状态。所有这些服务都应该运行。

如果错误仍然存​​在，请尝试下一个解决方案。

相关^(Related)：HP 打印机验证失败^{(HP Printer validation failed)}。

4]从制造商的网站下载^(Download)最新的打印机驱动程序

如果上述方法都没有帮助您，则问题可能与您的打印机驱动程序有关。在这种情况下，请从制造商的网站下载最新的打印机驱动程序^{(download the latest printer driver)}并进行安装。但首先，您必须卸载您拥有的打印机驱动程序^{(uninstall the printer driver)}。

我们希望，这篇文章可以帮助您解决问题。

相关帖子^{(Related posts)}：

• Windows 无法连接到打印机，操作失败，错误 0x0000052e^{(Windows cannot connect to the printer, Operation failed, Error 0x0000052e)}。
• Splwow64.exe – 在 Windows 上打印时出现系统错误^{(Splwow64.exe – System Error when printing on Windows)}。

Fix Printer is in Error State on Windows 11/10

When the issue ‘Printer is in Error State‘ occurs on Windows 11/10, the user is not able to use the printer. There are many reasons for this problem, like corrupted or faulty printer driver, printer is not able to establish a healthy connection with the computer, etc. If you are getting the same error with your printer on Windows 10, this article can help you solve the problem.

This type of error is not limited to one brand. It can occur on any printer – and is known to occur on HP, Canon, Epson, Brother, Ricoh, etc. printers. Sometimes the cause of the error is not as complicated as the users think. Hence, before you start the troubleshooting methods listed here, please check the following points:

• The printer is turned ON and connected with your computer through a WiFi network or a cable.
• The printer is not running on low ink.
• Cartridges are placed correctly in the printer.
• Paper is not jammed in the printer.
• The printer cover is not opened.

Fix Printer is in Error State on Windows 11/10

To fix printer is in error state issue on Windows 11/10, try the following methods one by one:

1. Run the Printer Troubleshooter.
2. Check whether the printer is online or offline.
3. Check the status of Print Spooler Dependencies.
4. Download the latest printer driver from the manufacturer’s website.

Read: How to reset Printer to default factory settings.

1] Run the Printer Troubleshooter

Printer Troubleshooter is a built-in Windows 10 tool that helps users solve different types of printer errors. To launch this tool, press Win + R keys, type the following text in the Run dialog box, and click OK.

msdt.exe /id PrinterDiagnostic

Click Next to run the troubleshooter and make sure that you have selected the Apply repairs automatically option. After the troubleshooting gets completed, check whether the issue is solved or not.

Read: How to prevent users from deleting Printers in Windows.

2] Check whether the printer is online or offline

Sometimes, the issue ‘Printer is in error state‘ occurs when the printer is offline. To check whether your printer is online or offline, follow the below-listed steps:

1. Launch Control Panel.
2. Click on the Devices and Printers, and check if your printer is showing Ready or Offline. If it displays Ready, it is online.
3. If the printer is offline, right-click on it and select the ‘Use Printer Online‘ option.
4. After that, the display message should change from Offline to Ready.

Did it help?

Read: How to change Printer Port.

3] Check the status of Print Spooler Dependencies

You may experience this error if the Print Spooler Dependencies are not running on your system.

Follow the steps given below:

1. Launch the Run dialog box, type services.msc, and click OK. This will launch the Services app.
2. In the Services app, scroll down to locate the Print Spooler.
3. Right-click on Print Spooler and select Properties.
4. Click on the Dependencies tab. There, you will see a list of services. Expand the services and note them.
5. Check the status of all the Dependent services that you have noted. All these services should be running.

If the error still persists, try the next solution.

Related: HP Printer validation failed.

4] Download the latest printer driver from the manufacturer’s website

If none of the above methods helped you, the problem may be associated with your printer driver. In such a case, download the latest printer driver from the manufacturer’s website and install it. But first, you have to uninstall the printer driver that you have.

We hope, this article helped you solve the problem.

Related posts:

• Windows cannot connect to the printer, Operation failed, Error 0x0000052e.
• Splwow64.exe – System Error when printing on Windows.

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