如果您尝试在 Windows 11/10 计算机上安装OneDrive并收到提示  无法安装 OneDrive 的提示，错误代码 0x80040c97^{(OneDrive couldn’t be installed, Error Code 0x80040c97)}，那么这篇文章旨在帮助您。在这篇文章中，我们将列出潜在的原因，并为该问题提供最合适的解决方案。

当您遇到此OneDrive 错误^{(OneDrive error)}时，您将收到以下完整错误消息；

Microsoft OneDrive Setup
OneDrive couldn’t be installed
The file you downloaded might be damaged, or there might be a problem with certificates on your PC. Please download and install OneDrive again, or search the forums on Answers.microsoft.com for the following error code.
(Error code: 0x80040c97)

以下是潜在的罪魁祸首：

• 损坏或损坏的安装文件。
• 腐败证书。
• Windows 注册表。
• 第三方软件。
• Windows 防火墙。

无法安装 OneDrive，错误代码 0x80040c97^{(Error Code 0x80040c97)}

如果您遇到此问题，您可以尝试以下我们推荐的解决方案（不分先后顺序），看看是否有助于解决问题。

1. 重置 OneDrive
2. 重新安装 OneDrive
3. 降级到早期版本的OneDrive

让我们看一下关于列出的每个解决方案所涉及的过程的描述。

1]重置OneDrive

此解决方案只需要您 重置 OneDrive^{(reset OneDrive)}并查看这是否有助于解决无法安装 OneDrive，错误代码 0x80040c97^{(OneDrive couldn’t be installed, Error Code 0x80040c97)}问题。否则^(Otherwise)，请尝试下一个解决方案。

2]重新安装OneDrive

请执行下列操作：

• 按Windows key + X打开高级用户菜单^{(open Power User Menu)}。
• 点击键盘上的A以在管理员/提升模式下启动 PowerShell 。
• 在PowerShell控制台中，键入以下命令并按Enter以终止任何类型的所有隐藏的后台OneDrive进程，即安装、执行等。

taskkill /f /im OneDrive.exe

• 命令执行后，您可以退出PowerShell控制台。
• 接下来，按Windows key + R调用“运行”对话框。
• 在“运行”对话框中，键入appwiz.cpl并按Enter以打开“程序^(Programs)和功能^(Features)”小程序。
• 在已安装程序列表中找到 OneDrive^{(Locate OneDrive)}（如果可用）。
• 选择 Microsoft OneDrive。
• 单击卸载^(Uninstall) 以从您的 PC 中完全删除OneDrive及其文件。
• 卸载过程完成后，清除临时文件^{(clear Temp files)}并重新启动计算机。

在启动时，下载新的 OneDrive 安装文件^{(download fresh OneDrive setup file)}并再次尝试安装。如果安装问题仍然存在，请尝试下一个解决方案。

3 ] 安装^{(] Install)}早期版本的OneDrive

如果重置和重新安装OneDrive对您不起作用，那么问题很可能与Windows 11/10 Build和Microsoft OneDrive之间的版本兼容性有关。

据报道，最近对 OneDrive 的更新可能导致焦点错误。在这种情况下，您可以下载^(download)并安装早期版本的OneDrive。您可以尝试早于19.152.0801.0008的早期版本，然后逐步升级，看看哪个版本没有问题。

希望这可以帮助！

相关文章^{(Related post)}：修复 Windows 上的 OneDrive 错误 0x8004de34^{(Fix OneDrive error 0x8004de34 on Windows)}。

OneDrive couldn’t be installed, Error Code 0x80040c97

If when you attempt to іnstall OneDriνe on your Windows 11/10 computer and you receive a prompt indicating  OneDrive couldn’t be installed, Error Code 0x80040c97, then this post is intended to help you. In this post, we will list potential causes, as well as offer the most suitable solutions to the issue.

When you encounter this OneDrive error, you’ll receive the following full error message;

Microsoft OneDrive Setup
OneDrive couldn’t be installed
The file you downloaded might be damaged, or there might be a problem with certificates on your PC. Please download and install OneDrive again, or search the forums on Answers.microsoft.com for the following error code.
(Error code: 0x80040c97)

Below are potential culprits:

• Damaged or corrupted setup file.
• Corrupt Certificates.
• Windows Registry.
• Third-party Software.
• Windows Firewall.

OneDrive couldn’t be installed, Error Code 0x80040c97

If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Reset OneDrive
2. Reinstall OneDrive
3. Downgrade to an earlier version of OneDrive

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Reset OneDrive

This solution simply requires you to reset OneDrive and see if that helps to resolve the OneDrive couldn’t be installed, Error Code 0x80040c97 issue. Otherwise, try the next solution.

2] Reinstall OneDrive

Do the following:

• Press Windows key + X to open Power User Menu.
• Tap A on the keyboard to launch PowerShell in admin/elevated mode.
• In the PowerShell console, type in the command below and hit Enter to terminate all the hidden background OneDrive processes of any kind i.e. installation, execution, etc.

taskkill /f /im OneDrive.exe

• Once the command executes, you can exit PowerShell console.
• Next, press Windows key + R to invoke the Run dialog.
• In the Run dialog box, type appwiz.cpl and hit Enter to open the Programs and Features applet.
• Locate OneDrive (if available) in the list of installed programs.
• Select Microsoft OneDrive.
• Click Uninstall to completely remove OneDrive and its files from your PC.
• Once the uninstall process completes, clear Temp files and restart your computer.

On boot, download fresh OneDrive setup file and try the installation again. If the installation issue persists, try the next solution.

3] Install an earlier version of OneDrive

If resetting and reinstalling OneDrive did not work for you then the problem is most likely related to the version compatibility between Windows 11/10 Build & Microsoft OneDrive.

It has been reported that the recent updates to OneDrive may be causing the error in focus. In this case, you can download and install an earlier version of OneDrive. You can try an earlier version as far back as 19.152.0801.0008 and work your way up and see which works without issues.

Hope this helps!

Related post: Fix OneDrive error 0x8004de34 on Windows.

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