假设您在 PC或多个设备上设置了工作文件夹，但是当工作文件夹在^{(Work Folders)}Windows 10中同步文件时，您收到错误 0x8007017C, The Cloud Operation is invalid^{(Error 0x8007017C, The Cloud Operation is invalid)}。在这篇文章中，我们将找出潜在的原因，并为问题提供最合适的解决方案。

如果启用了按需文件（不要与OneDrive Files On-Demand混淆）访问功能，则会出现此问题。如果您在Windows^(Windows) 10 设备上安装了Windows更新KB4592449 ，您也可能会遇到此问题。有问题的更新包含导致工作文件夹^{(Work Folders)}无法将文件从服务器同步到设备的应用程序编程接口 ( API ) 更改。^(API)

错误0x8007017C，云操作无效

如果您遇到此问题，您可以尝试以下任一解决方案来解决此问题。

1. 卸载错误更新
2. 禁用按需文件访问功能

让我们看一下关于列出的每个解决方案所涉及的过程的描述。

1]暂时卸载^(Uninstall)错误更新

由于 Windows 更新KB4592449已被确定为工作文件夹同步错误^{(Work Folder sync error)}的罪魁祸首，您只需从设备中卸载更新^{(uninstall the update)}即可解决问题。或者，您可以更新到下一个可用版本，因为我们不建议卸载更新，因为Windows更新通常包括功能增强和安全更新，以保护Windows 10计算机免受恶意软件和病毒攻击。

2]禁用^(Disable)按需文件访问功能

您可以使用工作文件夹^{(Work Folders)}控制面板小程序或使用组策略^{(Group Policy)}设置来禁用按需文件访问功能。

如果该功能被禁用，所有用户的文件将从工作文件夹^(Folders)服务器下载到您的计算机硬盘驱动器 - 因此请确保您有足够的磁盘空间。如果您在新设备上遇到此问题，您可以在从服务器同步到设备完成后重新启用该功能。

通过控制面板^{(Control Panel)}禁用按需文件访问

请执行下列操作：

• 按 Windows key + R 调用“运行”对话框。
• 在“运行”对话框中，键入 control 并按 Enter 以 打开“控制面板^{(open Control Panel)}” 。
• 在窗口的右上角，将 View by 选项设置为 Category。
• 选择 系统和安全^{(System and Security)}。
• 单击工作文件夹。^{(Work Folders.)}
• 取消选中 启用按需文件访问 ^{(Enable on-demand file access )}选项。
• 退出控制面板。

通过组策略^{(Group Policy)}设置禁用按需文件访问

请执行下列操作：

• 按Windows key + R调用“运行”对话框。
• 在运行对话框中键入gpedit.msc并按 Enter打开组策略编辑器^{(open Group Policy Editor)}。
• 在本地组策略编辑器^{(Local Group Policy Editor)}中，使用左窗格导航到以下路径：

User Configuration > Administrative Templates > Windows Components > Work Folders

• 在右侧窗格中，双击指定工作文件夹设置^{(Specify Work Folders settings)} 以编辑其属性。
• 在属性窗口中，将单选按钮设置为Enabled。
• 接下来，在Options:部分下，将On-demand file access 首选项 ^{(On-demand file access preference )}设置更改为 Disable。
• 单击应用^(Apply)>确定^(OK)以保存更改。
• 退出本地组策略编辑器。

就是这样！

Error 0x8007017C, The Cloud Operation is invalid - Work Folder sync

Let us say that you have setup Work Folders on yоur PC or on multiple devices, but when Work Folders sync files in Windows 10, you receive Error 0x8007017C, The Cloud Operation is invalid. In this post, we will identify the potential causes, as well as provide the most suitable solutions to the issue.

The issue occurs if the on-demand file (not to be confused with OneDrive Files On-Demand) access feature is enabled. You may also encounter this issue if you have the Windows update KB4592449 installed on your Windows 10 device. The update in question contains an application programming interface (API) change that causes Work Folders to fail to sync files from the server to the device.

Error 0x8007017C, The cloud operation is invalid

If you’re faced with this issue, you can try either of the solutions presented below to resolve the issue.

1. Uninstall buggy update
2. Disable the on-demand file access feature

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Uninstall buggy update for the time being

Since the Windows update KB4592449 has been identified as a culprit to the Work Folder sync error, you can simply uninstall the update from your device to resolve the issue. Alternatively, you can update to the next available build, as we do not recommend uninstalling updates, since Windows updates often include feature enhancements and security updates to protect Windows 10 computers from malware and virus attacks.

2] Disable the on-demand file access feature

You can disable the on-demand file access feature by using the Work Folders control panel applet OR by using the Group Policy setting.

All user’s files will be downloaded from the Work Folders server to your computer’s hard drive if the feature is disabled – so ensure you have sufficient disk space. If you’re experiencing this issue on a new device, you can re-enable the feature after the sync from the server to the device is completed.

Disable on-demand file access via Control Panel

Do the following:

• Press Windows key + R to invoke the Run dialog.
• In the Run dialog box, type control and hit Enter to open Control Panel.
• From the top right corner of the window, set the View by option to Category.
• Select System and Security.
• Click Work Folders.
• Uncheck the Enable on-demand file access option.
• Exit Control Panel.

Disable on-demand file access via Group Policy setting

Do the following:

• Press Windows key + R to invoke the Run dialog.
• In the Run dialog box type gpedit.msc and hit Enter to open Group Policy Editor.
• Inside the Local Group Policy Editor, use the left pane to navigate to the path below:

User Configuration > Administrative Templates > Windows Components > Work Folders

• On the right pane, double-click on Specify Work Folders settings to edit its properties.
• In the properties window, set the radio button to Enabled.
• Next, under the Options: section, change the On-demand file access preference setting to Disable.
• Click Apply > OK to save the changes.
• Exit Local Group Policy Editor.

That’s it!

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