Steam是一个数字分发平台，可以快速安装数字版本的 PC 游戏，而不是去商店购买视频游戏。Steam 被全球游戏玩家使用，但有时游戏玩家会遇到 Steam 错误代码118或138。您看到的错误消息是：

Steam Error Code 118, Unable to connect to server, Server may be offline or you may not be connected to the internet

Steam Error Code 138, Failed to load web page (Unknown error)

Steam 错误代码 118 是什么？

Steam错误代码 118 表示用户没有与 Valve 的店面进行通信，或者他们没有授予 Valve 的服务器访问他们的权限。重新启动路由器是您应该尝试的第一件事。

Steam错误代码 138 是什么意思？

Steam错误码138表示网页加载失败或无法加载服务器，因此用户无法访问Steams服务器；Steam是一个需要强大互联网连接的游戏平台。

如何修复Steam 错误代码 118^{(Steam Error Code 118)}或 138

要修复 steam 118 或 138，请遵循以下解决方案。

1. 通过防火墙启用 Steam
2. 重启路由器
3. 禁用所有第三方应用程序
4. 扫描计算机中的病毒

1]通过防火墙启用蒸汽

错误代码 118 背后的原因是Windows 防火墙^{(Windows Firewall)}可能会阻止软件与 Steam 服务器联系，因为Windows Defender 防火墙^{(Windows Defender Firewall)}具有自动阻止计算机中潜在有害软件的功能，即使并非总是如此.

按照以下步骤允许Steam通过 Windows 防火墙。

在搜索栏中键入Windows Defender 防火墙，然后按 Enter。^{(Windows Defender Firewall)}

您将看到一个显示Windows Defender 防火墙^{(Windows Defender Firewall)}的打开面板；点击它。

将弹出Windows Defender 防火墙窗口。^{(Windows Defender Firewall)}

单击左侧窗格中的允许应用程序或功能通过 Windows Defender 防火墙选项。^{(Allow an app or feature through Windows Defender Firewall)}

单击更改设置^{(Change settings)}选项。

现在向下滚动列表并检查Steam 客户端的Private和Public选项。

单击应用选项^{(Apply option)}并检查问题是否仍然存在。

如果问题仍然存在，请按照以下其他解决方案进行操作。

2]重启路由器

如果互联网速度很慢，Steam 可能会在连接到其服务器或数据库时出现问题。重置路由器可以提高连接速度。

请按照以下步骤重置路由器。

第一步是从路由器上拔下电源线。

等待^(Wait)五分钟，然后重新插入电源线。

等到^(Wait)互联网访问被授予，然后启动Steam

3]禁用所有第三方应用程序

同时按下Win + R keys打开运行^(Run)对话框。

在“运行”^(Run)对话框中键入msconfig^(msconfi)，然后按 Enter 键。

将打开一个系统配置^{(System Configuration)}窗口，单击“服务^(Services)”选项卡并取消选中“隐藏所有 Microsoft 服务^{(Hide all Microsoft Services)}”选项。

单击“全部禁用”选项^{(Disable all option)}，然后单击“启动^(Startup)”选项卡。

单击选项打开任务管理器。^{(Open Task Manager.)}

将打开一个任务管理器^{(Task Manager)}窗口。

单击列出的应用程序。

单击窗口右下角的禁用按钮以禁用它在启动时自动启动。^(Disable)

重复该过程以禁用列表中的所有应用程序。

重新启动计算机并仅运行Steam客户端。

检查问题是否消失；如果是这样，您可以开始一次启用一个，直到问题再次出现；通过这种方式，您可以轻松地将问题隔离到单个服务或应用程序并永久禁用它。

如果问题仍然存在，请尝试以下其他解决方案。

4]扫描计算机中的病毒

如果您的计算机上有病毒或恶意软件，它可能会阻止Steam客户端正常运行并在连接到服务器时导致问题。解决此问题的解决方案是扫描计算机以查找病毒。

我们希望本教程可以帮助您修复Steam错误。

相关^(Related)：Steam 无法连接到 Steam 服务器^{(Steam is having trouble connecting to Steam servers)}。

How to fix Steam Error Code 118 or 138

Steam is a digital distribution platform where digital versions of PC games are installed quickly, instead of going to a store and purchasing the video game. Steam is used by gamers all over the globe, but sometimes gamers will experience steam error code 118 or 138. The error messages you see are:

Steam Error Code 118, Unable to connect to server, Server may be offline or you may not be connected to the internet

Steam Error Code 138, Failed to load web page (Unknown error)

What is Steam error code 118?

Steam error code 118 indicates that users are not communicating with Valve’s storefront, or they’re not giving access for Valve’s servers to reach them. Restaring your router is the first thing you should try.

What does Steam error code 138 mean?

Steam error code 138 means that the web page has failed to load or cannot load the server, so users cannot access the Steams server; Steam is a gaming platform that needs a strong internet connection.

How to fix Steam Error Code 118 or 138

To fix steam 118  or 138, follow the solutions below.

1. Enable Steam through Firewall
2. Restart the router
3. Disable all third-party applications
4. Scan computers for viruses

1] Enable Steam through Firewall

The reason behind error code 118 is that the Windows Firewall may be blocking the software from being in contact with the Steam servers due to the function of the Windows Defender Firewall to block potentially harmful software from your computer automatically, even though it’s not always the case.

Follow the steps below to allow Steam through Windows  Firewall.

Type Windows Defender Firewall in the search bar and press enter.

You will see an open panel displaying Windows Defender Firewall; click on it.

The Windows Defender Firewall window will pop up.

Click the Allow an app or feature through Windows Defender Firewall option on the left pane.

Click on the Change settings option.

Now scroll down the list and check both Private and Public options for the Steam client.

Click on Apply option and check if the problem continues.

If the issue persists, follow the other solution below.

2] Restart the router

If the internet speed is slow, Steam might have issues connecting to its servers or database. Resetting your router can improve the connection speed.

Follow the steps below to reset the router.

The first step is to unplug the cord from the router.

Wait for five minutes, and then plug the cord back in.

Wait until the internet access is granted and then launch Steam

3] Disable all third-party applications

Press the Win + R keys together to open the Run dialog box.

Type in the Run dialog box msconfig and press the enter key.

A System Configuration window will open, click on the Services tab and uncheck the Hide all Microsoft Services option.

Click on the Disable all option and then click on the Startup tab.

Click on the option Open Task Manager.

A Task Manager window will open.

Click on a listed application.

Click on the Disable button at the bottom right of the window to disable it from starting automatically at startup.

Repeat the process to disable all applications on the list.

Restart your computer and run only the Steam client.

Check if the issue goes away; If it does, you can start to enable one at a time until the problem returns; in this way, you can easily isolate the issue to a single service or application and disable it permanently.

If the issue continues, try the other solution below.

4] Scan computers for viruses

If a virus or malware is on your computer, it can prevent the Steam client from functioning correctly and cause issues while connecting to the server. The solution for fixing this issue is to scan the computer for viruses.

We hope this tutorial helps you fix the Steam errors.

Related: Steam is having trouble connecting to Steam servers.

Related posts

• Fix Steam Error Code 105，无法连接到服务器

• 如何在Windows PC上修复Steam Error Code 83

• 修复 Windows 10 中的 Steam 错误代码 e502 l3

• 如何修复 Steam 错误代码 -105

• 如何在Windows PC上Fix Steam Error Codes 53和101

• Fix Could不是Steam Network Error的Connect

• Windows 10上的Fix Invalid Depot Configuration Steam Error

• 如何修复Windows Update Error Code 0x80070012

• System Restore没有成功完成，Error Code 0x80071a90

• Fix您的电脑需要修复，Error Code 0xc000000d

• 如何在Windows 11/10中修复Steam上的Disk Write Error

• Fix Error Code 30038-28更新Office时

• 如何在Windows上修复Error Code 0x80190194 - 0x90019

• Fix Xbox Error Code 0x800704CF

• Fix Steam Error Codes 7和130在Windows PC上

• Fix VALORANT Error Code 31和84在Windows PC上

• Fix Roku Error Code 006和020

• 修复 Steam 上的丢失下载文件错误

• Google Chrome中Error Code 105 ERR_NAME_NOT_RESOLVED

• Fix Hulu Error Code P-TS207 or P-EDU125