过去，我们写过几篇关于如何刻录 DVD(how to burn DVD’s)、如何burn Windows 7/8/10 discs，甚至是蓝光光盘(Blu-ray discs)上的内容的文章。但是，我们还没有发布最简单的事情之一。
如果 CD 或DVD卡在计算机的光驱中并且无法弹出，该怎么办？您可以采取几个步骤对卡住的DVD(DVDs)或 CD 进行故障排除。
计算机就是它们本来的样子，很复杂。这意味着，卡住的DVD可能是几种可能的情况之一。有时它可能很容易修复。有时候，没那么容易。最好的办法是解决问题。
以下是您不应该做的事情：
将螺丝刀(Stick)、小刀、信用卡或任何其他物体插入DVD驱动器，然后尝试将其撬开或拉出光盘托盘。当事情不正常时，我想把我的电脑扔到房间的另一边，就像下一个人一样。但不要这样做。先排除故障(Troubleshoot)。
方法 1 (Method 1) – 尝试从(– Try)Windows(Within Windows)中弹出
导航到Start > Computer。右键单击您的CD/DVD驱动器，从下拉菜单中选择弹出。有时您可以使用Windows命令弹出卡住的光盘。
方法 2 – 软件和驱动程序
CD/DVD驱动器在一周前可以工作，对吧？但突然间它就停止了。很有可能，您可能已经安装了与CD/DVD驱动器驱动程序混淆的程序、应用程序、更新、驱动程序等。
要解决此问题，请尝试执行系统还原(doing a system restore)。系统还原将卸载在特定时间范围内对您的计算机进行的多个文件和更改。如果您刚刚升级了操作系统，这通常会导致某些设备驱动程序不兼容。
您可以尝试的另一件事是卸载CD/DVD驱动器的驱动程序并重新安装。为此，您需要确保备份驱动程序。您应该可以从CD/DVD驱动器制造商的网站下载它。
方法 3 – 强制弹出
接下来，您可以尝试强制弹出CD/DVD托盘。并非所有驱动器和刻录机都具有此功能。要检查您的是否有，请靠近CD/DVD驱动器的表面，您应该会看到一个小孔。
使用牙签、弯曲的回形针或针来按下按钮。这可能会或可能不会弹出驱动器。许多人报告说这不起作用。但有些人报告说确实如此。愿(May)力量弹射与你同在。
方法 4 (Method 4)–(Works)一些奇怪的(Weird Stuff)东西
关闭所有应用程序并确保您已保存任何需要保存的内容。重启你的电脑。一旦它开始重新加载，甚至在您看到Windows加载屏幕之前，开始按下驱动器上的弹出按钮。
如果您使用的是插槽加载驱动器 ( MacBook )，这将是键盘上的弹出按钮。不要(Don)按住按钮。反复快速地按下它，就像它是 A 按钮和你在第 10 级的马里奥兄弟(Mario Bros)试图击败鲍泽(Bowser)一样。信不信由你，这在很多时候都有效。如果Windows加载到登录屏幕，并且托盘未打开，请停止按下。
–关闭(Shut)计算机，断开电源线，然后等待几分钟。重新插入，启动它，然后尝试上述步骤。要了解更多信息，请查看这篇关于USB 连接问题(USB connection problems)的文章。
– 轻点一下。不要用太多的电源，只需轻按一下即可。有时，特别是在插槽加载驱动器中，光盘可能会跳出位置。
你现在可以做什么
Internal CD/DVD驱动器相当简单。你可以在互联网上找到教程。但是，笔记本电脑驱动器并不容易。CD/DVD驱动器时感到不舒服，您可以随时使用外置驱动器。它们的价格非常合理，不到 100 美元。
如果您能够将光盘从驱动器中取出，那么在放入另一张光盘之前您应该做的第一件事就是清洁内部。我的建议是购买一瓶压缩空气，并在托盘出来时在驱动器区域内四处喷射。执行此操作时请注意不要冻结或触摸驱动器上的读/写头。
如果物理损坏，例如弹出按钮本身，您最好将其带到硬件维修店或简单地将驱动器换成新的。就个人而言，便宜的外部CD/DVD驱动器甚至是更好的选择。享受！
CD or DVD Drive Won’t Eject or Open?
In the past, we hаve written severаl posts on how to burn DVD’s, how to burn Windows 7/8/10 discs, and even some stuff on Blu-ray discs. However, we have yet to post about one of the most simple things.
What to do if you get a CD or DVD stuck in your computer’s optical drive and it won’t eject? You can take several steps to troubleshoot stuck DVDs or CDs.
Computers are what they are, complex. Meaning, a stuck DVD could be one of several possible things. Sometimes it may be easy to fix. Sometimes, not so easy. The best thing to do is troubleshoot the problem.
Here is what you should not do:
Stick a screwdriver, pocket knife, credit card, or any other object into the DVD drive and try to pry it open or pull the disc tray out. When stuff doesn’t work right, I feel like tossing my computer across the room just as much as the next guy. But just don’t do it. Troubleshoot first.
Method 1 – Try Ejecting from Within Windows
Navigate on over to Start > Computer. Right-click on your CD/DVD drive choose eject from the drop down menu. Sometimes you can eject the stuck disc using Windows commands.
Method 2 – Software and Drivers
The CD/DVD drive was working a week ago right? But all of a sudden it just stops. Chances are good, that you may have installed a program, application, update, driver, etc., that messed with the CD/DVD drive driver.
To troubleshoot this, try doing a system restore. A system restore will uninstall several files and changes to your computer that were made within a certain time frame. If you have just recently upgraded your operating system, this often times can cause some device driver incompatibilities.
Another thing that you can try is uninstalling the driver for your CD/DVD drive and reinstalling it. To do this, you will need to make sure that you have a backup of your driver. You should be able to download it from the CD/DVD drive manufacturer’s website.
Method 3 – Force Eject
Next, you can try to to force eject the CD/DVD tray. Not all drives and burners have this feature. To check to see if yours does, look near the face of the CD/DVD drive and you should see a small hole.
Use a toothpick, bent paperclip, or needle to push the button. This may or may not pop open the drive. Many people have reported that this does not work. But some have reported that it does. May the force eject be with you.
Method 4 – Some Weird Stuff That Works
Close out of all applications and make sure that you have saved anything that needs to be saved. Restart your computer. As soon as it starts loading back up, even before you see the Windows loading screen, start pressing the eject button on the drive.
If you are using a slot loading drive (MacBook), this would be the eject button on your keyboard. Don’t hold the button down. Push it repeatedly and rapidly, like it’s the A button and your on level 10 of Mario Bros trying to beat Bowser. Believe it or not, this works a lot of the time. If Windows loads to the login screen, and the tray isn’t open, stop pressing.
– Shut down your computer, disconnect the power cable, and wait a couple of minutes. Plug it back in, start it up, and try the step above. To learn more about that, check out this article on USB connection problems.
– Give it a little tap. Don’t use a lot of power, just a light tap. Sometimes, especially in slot loading drives, the disc may just jump out of place.
What You Can Do Now
Internal CD/DVD drives are fairly simple to swap out in desktop computers. You can find tutorials all over the internet. However, laptop drives are not as easy. If you don’t feel comfortable trying to replace the internal CD/DVD drive, you can always get an external drive. They are pretty decently priced, under $100.
If you are able to get the disc out of the drive, the first thing you should do before putting another disc in is cleaning the inside. My recommendation is to purchase a bottle of compressed air and shoot it around inside the drive area while the tray is out. Be careful to not freeze or touch the read/write head on the drive when doing this.
If something physical broke, like the eject button itself, you’ll probably be better off taking it to a hardware repair shop or simply swapping the drive out with a new one. Personally, a cheap external CD/DVD drive is even a better option. Enjoy!
