Google Chrome是跨设备的最佳浏览器。但是错误和故障、冲突的设置以及与网络相关的复杂情况可能会阻止它工作。
如果您在Mac上使用(Mac)Chrome时遇到无休止的减速、死机和崩溃，这里有 13 个故障排除提示，可在Chrome不工作时进行修复。
1. 强制退出 Chrome
如果Chrome冻结了您，请尝试强制退出它。这应该会结束您Mac上所有与(Mac)Chrome相关的活动进程，并结束导致浏览器出现故障的任何小技术故障。
1. 打开Apple菜单并选择强制退出(Force Quit)。
2. 选择谷歌浏览器(Google Chrome)并选择强制退出(Force Quit)。
3. 等待至少 10 秒，然后重新打开网络浏览器。
2.重启Mac
系统重新启动可解决阻止程序运行的软件故障。如果强制退出Chrome没有帮助，请继续并重新启动您的Mac。
3. 更新 Chrome
如果您在 Mac 上运行过时版本的Google Chrome (Mac)，(Google Chrome)速度变慢、崩溃和死机将是司空见惯的事情。Chrome会自动更新，但您可以随时强制应用待处理的更新。
1. 打开Chrome菜单。然后，指向帮助(Help )>关于 Google Chrome(About Google Chrome)。
2.等到(Wait)Chrome扫描并安装最新更新。
3. 选择重新启动(Relaunch )以完成更新。
4.清除浏览数据
过时的浏览数据会阻止网站正确加载或呈现。您可以通过清除浏览器缓存来强制Chrome获取更新的网站内容。
1. 打开谷歌浏览器。
2.在菜单栏上选择Chrome 。然后，选择清除浏览数据(Clear Browsing Data )选项。
3. 切换到高级(Advanced )选项卡。
4. 将时间范围(Time range)设置为所有时间(All time)。然后，选中Cookies and other site data(Cookies and other site data)和Cached images and files旁边的框。
5. 选择清除数据(Clear data)。
5.刷新DNS缓存
除了 Chrome 的浏览器缓存，Mac 上过时的 DNS 缓存(obsolete DNS cache on the Mac)是阻止网站加载并导致Chrome无法工作的另一个原因。尝试删除它。
1. 打开 Mac 的Launchpad。然后，输入终端(terminal)并选择终端(Terminal)。
2. 将以下命令复制并粘贴到终端(Terminal)中，然后按Enter：
sudo dscacheutil -flushcache;sudo killall -HUP mDNSResponder
3. 输入您的用户帐户密码，然后按Enter。
6. 更新 DHCP 租约
如果您在Mac上遇到(Mac)Google Chrome内外的连接问题，您应该续订 DHCP 租约(renew the DHCP lease)。
1. 打开Apple菜单并选择系统偏好设置(System Preferences)。
2. 选择网络(Network)。
3. 选择您的网络服务（例如，Wi-Fi）并选择高级(Advanced)。
4. 切换到TCP / IP选项卡并选择Renew DHCP Lease。
5. 选择确定(OK)。
如果这没有帮助，请尝试重新启动路由器。或者，切换到不同的 Wi-Fi 连接或连接到 iPhone 的个人热点(connect to your iPhone’s Personal Hotspot)。
7.禁用扩展
未经优化或恶意的Chrome扩展程序可能会导致严重的性能相关问题。在没有任何浏览器插件的情况下运行浏览器应该可以帮助您排除这种情况。
1. 打开 Chrome 的扩展(Extensions)菜单并选择管理扩展(Manage Extensions)。
2. 在显示的分机(Extensions)页面上，关闭每个活动分机旁边的开关。
3.如果Chrome又开始正常工作了，回到扩展(Extensions)页面，一一重新激活项目。这应该有助于隔离Chrome背后的扩展无法正常工作。
8. 停用同步
如果您使用 Google 帐户登录 Chrome(signed into Chrome with a Google Account)，它会在设备之间实时同步您的个人数据（密码、书签等）。但很少有，Chrome同步(Sync)功能中的错误会导致浏览器运行缓慢
1. 打开 Chrome 菜单并选择设置(Settings)。
2.在您和 Google(You and Google)下选择关闭(Turn off )。
3. 再次选择关闭(Turn off )。但是，请勿选中从该设备清除书签、历史记录、密码等(Clear bookmarks, history, passwords, and more from this device)旁边的框。
如果这提示浏览器再次开始正常工作，您必须重置 Chrome Sync(reset Chrome Sync)。
9.禁用硬件加速
硬件(Hardware)加速加速了谷歌浏览器(Google Chrome)。但它也可能导致速度变慢和崩溃，尤其是在 Mac 系统软件的过时版本上运行浏览器时。
1. 打开 Chrome 菜单并转到设置(Settings)>高级(Advanced)>系统(System)。
2. 关闭可用时使用硬件加速(Use hardware acceleration when available)旁边的开关。
3. 选择重新启动(Relaunch)。
如果这有帮助，您可能希望通过更新您的Mac来继续。
10. 更新 Mac
更新您的Mac有助于修复操作系统中阻止Google Chrome正常工作的已知错误和问题。
1. 打开Apple菜单并选择系统偏好设置(System Preferences)。
2. 选择软件更新(Software Update)。
3. 选择立即更新(Update Now)。
11. 设置新的浏览器配置文件
Chrome将配置文件相关数据保存到其安装目录中的单独文件夹中。但是，如果您无法打开浏览器，则该数据可能已损坏。尝试从头开始设置新的浏览器配置文件。
1. 打开 Finder 并选择前往(Go )>前往文件夹(Go to Folder)。
2. 复制并粘贴以下文件夹路径，然后按Enter：
~/Library/Application Support/Google/Chrome
3. 将标有Default的文件夹重命名为Default.old。
4. 打开铬(Chrome)。浏览器应该会自动创建一个新的配置文件。
5. 使用您的Google 帐户登录(Google Account)。
12. 重置铬
如果您继续在Chrome中遇到问题，您应该重置它。这会将浏览器恢复为出厂默认设置。但是，该过程不会删除您的书签、历史记录和密码。
1. 打开 Chrome 菜单并转到设置(Settings)>高级(Advanced)>重置设置(Reset settings)。
2. 选择将设置恢复为原始默认值(Restore settings to their original defaults)。
3. 选择重置设置(Reset settings)。
13. 重新安装 Chrome
如果重置Chrome没有帮助（或者如果您无法打开浏览器来执行此操作），则必须重新安装Chrome。这应该可以解决由损坏的浏览器安装引起的问题。
1. 打开 Finder 并转到 Mac 上的Applications文件夹。
2. 按住 Control 并单击Google Chrome并选择移至废纸篓(Move to Trash)。
3. 打开 Finder 并在菜单栏上选择前往(Go )>前往文件夹。(Go to Folder)然后，从以下每个目录中删除标有Chrome的文件夹：(Chrome)
- ~/Library/Application Support/Google/
- ~/Library/Caches/Google/
- ~/Library/Application Support/Google/
继续删除以下两个文件：
- ~/Library/Preferences/com.google.Chrome.plist
- ~/Library/Saved Application State/com.google.Chrome.savedState
4. 重新启动您的 Mac。
5. 下载最新版本的谷歌浏览器安装程序(latest version of the Google Chrome installer)。
6. 运行Google Chrome安装程序并按照屏幕上的所有提示重新安装浏览器。使用您的Google 帐户(Google Account)登录(Follow)。
成功：Chrome在(Chrome Running)Mac上完美运行
您(Did)设法修复了Google Chrome吗？如果是这样，请确保同时更新浏览器和您的Mac ，以减少(Mac)Chrome无法继续 运行时遇到更多问题的机会。
如果没有，请考虑切换到 Microsoft Edge(making the switch to Microsoft Edge)，直到下一个Chrome更新（有望解决您的问题）上架。它也是基于Chromium的，具有更小的内存占用，并支持数千个扩展。
Chrome Not Working on Mac? 13 Ways to Fix Slowdowns and Crashes
Google Chrome is the best browser acrоss devices. But bugѕ and glitches, conflicting settіngs, and network-related complications can prevent it from working.
If you experience endless slowdowns, freezes, and crashes while using Chrome on the Mac, here are 13 troubleshooting tips to fix when Chrome is not working.
1. Force-Quit Chrome
If Chrome freezes on you, try force-quitting it. That should end every active Chrome-related process on your Mac and end any minor technical glitches causing the browser to malfunction.
1. Open the Apple menu and select Force Quit.
2. Pick Google Chrome and select Force Quit.
3. Wait for at least 10 seconds before re-opening the web browser.
2. Restart Mac
A system reboot solves software glitches that prevent programs from running. If force-quitting Chrome didn’t help, go ahead and restart your Mac.
3. Update Chrome
If you’re running an outdated version of Google Chrome on the Mac, slowdowns, crashes, and freezes will be commonplace. Chrome does update itself automatically, but you can forcibly apply pending updates whenever you want.
1. Open the Chrome menu. Then, point to Help > About Google Chrome.
2. Wait until Chrome scans for and installs the latest updates.
3. Select Relaunch to finalize the updates.
4. Clear Browsing Data
Outdated browsing data prevents websites from loading or rendering properly. You can force Chrome to fetch updated site content by clearing the browser cache.
1. Open Google Chrome.
2. Select Chrome on the menu bar. Then, pick the Clear Browsing Data option.
3. Switch to the Advanced tab.
4. Set Time range to All time. Then, check the boxes next to Cookies and other site data and Cached images and files.
5. Select Clear data.
5. Flush DNS Cache
Chrome’s browser cache aside, an obsolete DNS cache on the Mac is another reason that stops websites from loading and leads to Chrome not working. Try deleting it.
1. Open the Mac’s Launchpad. Then, type terminal and select Terminal.
2. Copy and paste the following command into Terminal and press Enter:
sudo dscacheutil -flushcache;sudo killall -HUP mDNSResponder
3. Type in your user account password and press Enter.
6. Renew DHCP Lease
If you experience connectivity issues within and outside Google Chrome on the Mac, you should renew the DHCP lease.
1. Open the Apple menu and select System Preferences.
2. Choose Network.
3. Pick your network service (e.g., Wi-Fi) and select Advanced.
4. Switch to the TCP/IP tab and select Renew DHCP Lease.
5. Select OK.
If that didn’t help, try rebooting the router. Alternatively, switch to a different Wi-Fi connection or connect to your iPhone’s Personal Hotspot.
7. Disable Extensions
Unoptimized or malicious Chrome extensions can cause severe performance-related issues. Running the browser without any browser add-ons should help you rule that out.
1. Open Chrome’s Extensions menu and select Manage Extensions.
2. On the Extensions page that shows up, turn off the switches next to each active extension.
3. If Chrome begins to work as usual again, head back to the Extensions page and re-activate the items one by one. That should help isolate the extensions behind the Chrome not working.
8. Deactivate Sync
If you’ve signed into Chrome with a Google Account, it shall sync your personal data (passwords, bookmarks, etc.) between devices in real-time. But rarely, a bug in Chrome’s Sync feature can make the browser sluggish
1. Open the Chrome menu and select Settings.
2. Select Turn off under You and Google.
3. Select Turn off again. However, do not check the box next to Clear bookmarks, history, passwords, and more from this device.
If that prompts the browser to start working without issues again, you must reset Chrome Sync.
9. Disable Hardware Acceleration
Hardware acceleration speeds up Google Chrome. But it can also result in slowdowns and crashes, especially when running the browser on dated versions of Mac’s system software.
1. Open the Chrome menu and go to Settings > Advanced > System.
2. Turn off the switch next to Use hardware acceleration when available.
3. Select Relaunch.
If that helped, you might want to continue by updating your Mac.
10. Update Mac
Updating your Mac helps fix known bugs and issues within the operating system that prevents Google Chrome from working normally.
1. Open the Apple menu and select System Preferences.
2. Select Software Update.
3. Select Update Now.
11. Set Up New Browser Profile
Chrome saves profile-related data to a separate folder within its installation directory. If you have trouble opening the browser, however, that data is likely corrupt. Try setting up a new browser profile from scratch.
1. Open Finder and select Go > Go to Folder.
2. Copy and paste the following folder path and press Enter:
~/Library/Application Support/Google/Chrome
3. Rename the folder labeled Default to Default.old.
4. Open Chrome. The browser should automatically create a new profile.
5. Sign in with your Google Account.
12. Reset Chrome
If you continue to keep experiencing issues in Chrome, you should reset it. That reverts the browser to its factory defaults. However, the procedure won’t delete your bookmarks, history, and passwords.
1. Open the Chrome menu and go to Settings > Advanced > Reset settings.
2. Select Restore settings to their original defaults.
3. Select Reset settings.
13. Reinstall Chrome
If resetting Chrome didn’t help (or if you couldn’t open the browser to do that), you must reinstall Chrome. That should fix issues caused by a corrupt browser installation.
1. Open Finder and go to the Applications folder on your Mac.
2. Control-click Google Chrome and select Move to Trash.
3. Open Finder and select Go > Go to Folder on the menu bar. Then, delete the folder labeled Chrome from each of the following directories:
- ~/Library/Application Support/Google/
- ~/Library/Caches/Google/
- ~/Library/Application Support/Google/
Continue by deleting the two files below:
- ~/Library/Preferences/com.google.Chrome.plist
- ~/Library/Saved Application State/com.google.Chrome.savedState
4. Restart your Mac.
5. Download the latest version of the Google Chrome installer.
6. Run the Google Chrome installer and follow all on-screen prompts to reinstall the browser. Follow by signing in with your Google Account.
Success: Chrome Running Perfectly on Mac
Did you manage to fix Google Chrome? If so, make sure to keep both the browser and your Mac updated to lessen the chances of running into more issues with Chrome not working going forward.
If not, consider making the switch to Microsoft Edge until the next Chrome update (which would hopefully resolve your problem) hits the shelves. It’s also based on Chromium, comes with a smaller memory footprint, and supports thousands of extensions.
