在这篇文章中,我们将讨论在 Windows 10 中修复 iTunes 错误 5105 的(fix iTunes error 5105 in Windows 10)方法。iTunes 是一种流行的应用程序,用于管理您的媒体收藏并通过 iPhone、iPad 或 iPod touch 从您的 PC 同步内容。这是一个很棒的应用程序,但有时它会遇到一些错误。常见的 iTunes 错误之一是错误代码 5105。iTunes 错误 5105 主要在 iTunes 中下载内容或进行某些购买时遇到。此错误显示以下消息:
Your request cannot be processed
Error code: 5105
现在,如果您面临同样的 iTunes 错误并寻找解决方案来修复它,这里有一份完整的指南供您参考。我们将讨论可能的方法以及解决 iTunes 错误代码 5105 的步骤。但是,在此之前,让我们尝试了解是什么触发了 iTunes 中的错误 5105。它可以帮助您识别并应用合适的方法来解决问题。
是什么导致Windows中的 iTunes 错误代码 5105 ?
以下是可能导致 Windows 10 上的 iTunes 出现错误 5105 的一些可能原因:
- 当您缺少 iTunes 更新和验证某些内容购买所需的管理员权限时,最有可能发生此错误。如果是这种情况,您应该尝试以管理员身份运行 iTunes。
- 如果Bonjour服务无法访问或Bonjour应用程序损坏,也可能会触发它。
- 如果您的 iTunes 应用程序已过时或 iTunes 安装出现损坏,您可能会遇到此问题。
- 如果有超过 5 台计算机为一个Apple ID授权,则可能会导致 DRM 促进问题,从而触发错误 5105。
- 此错误可能是由于第三方软件或 Windows 内置安全解决方案 ( Windows Defender ) 与 iTunes 应用程序的干扰所致。
- 如果 iTunes Media文件夹内的“(Media)下载(Download)”子文件夹 中有一些损坏的文件或数据,则可能会出现 iTunes 错误 5105。
您可以尝试了解上述情况并选择合适的解决方案来解决问题。让我们现在检查修复!
修复(Fix)Windows 11/10中的iTunes错误 5105(Error 5105)
以下是解决Windows 11/10中 iTunes 错误 5105 的方法:
- (Run)以管理员(Administrator)权限运行iTunes 。
- 重新安装 iTunes 的最新版本。
- 删除(Delete)iTunes Media中的下载文件夹(Downloads Folder)。
- 禁用安全解决方案。
- 重新启动 Bonjour 服务。
- 修复 Bonjour 应用程序。
- 在 iTunes 中停用授权 PC。
让我们详细讨论上面列出的方法!
1]以管理员(Administrator)权限运行(Run)iTunes
此解决方案适用于缺少管理员权限是 iTunes 中错误 5105 的根本原因。因此,请关闭 iTunes 应用程序并使用管理员权限重新启动它。如果您没有使用管理员帐户登录 PC,只需右键单击 iTunes 应用程序,然后从上下文菜单中点击以管理员身份运行( Run as administrator)选项。
现在,当 iTunes 以管理员权限打开时,尝试之前给出错误 5105 的操作,看看错误是否消失。
修复(FIX):连接 iPhone 时出现 iTunes 错误 0xE8000003(iTunes Error 0xE8000003 while connecting iPhone)。
2]重新安装iTunes的最新版本
正如我们提到的,损坏的安装或过时的 iTunes 版本可能是导致此错误的原因。因此(Hence),在您的 PC 上卸载然后重新安装 iTunes。要卸载 iTunes,您可以使用Windows 10中的控制面板或设置应用程序(Control Panel or Settings app)。由于 iTunes 附带其他Apple软件,您还需要卸载以下所有程序:
- 苹果软件更新
- 苹果移动设备支持
- 你好
- Apple 应用程序支持 32 位(Apple Application Support 32-bit)(如果有)
- Apple 应用程序支持(Apple Application Support)64 位(如果有)
- iCloud(如果存在)
虽然,我们建议您使用免费的卸载程序完全卸载 iTunes 和其他(free uninstaller program)Apple软件,该程序还可以删除剩余文件和残留文件以及实际应用程序。
要重新开始,请在您的 PC 上重新安装 iTunes。从其官方网站(official website)下载最新版本的 iTunes并运行安装程序并按照屏幕上的说明将其安装到您的系统上。安装完成后,重新启动您的 PC,然后启动 iTunes 以查看它是否仍然显示错误 5105。
修复(FIX):iTunes 的错误代码 1671。
3]删除(Delete)iTunes Media中的下载文件夹(Downloads Folder)
此问题可能是由于 iTunes 本地存储在其下载(Download)文件夹中的一些损坏数据引起的。此下载(Download)子文件夹位于 iTunes Media文件夹中。尝试使用以下步骤清除它:
打开文件资源管理器(Open File Explorer),然后导航到 iTunes媒体文件夹(Media Folder)。您很可能会在以下位置找到它:
C:\Users\*Username*\Music\iTunes\ iTunes Media
将 *Username* 替换为您的 Windows 用户名。
在 iTunes Media文件夹中,您将看到一个下载(Download)子文件夹;选择并双击它打开。现在,手动选择可能损坏的文件或使用Ctrl + A 热键选择所有文件,然后点击删除(Delete)选项以删除文件。
最后,重新启动您的 PC 并打开 iTunes 以检查错误是否消失。
此外,您还可以尝试从 PC 中删除垃圾文件(removing junk files)并检查它是否为您修复了错误。
FIX:iTunes 有一个无效的签名错误(iTunes has an invalid signature error)。
4]禁用安全解决方案
您的防病毒软件或防火墙可能会中断 iTunes 服务,从而导致错误 5105。如果您的安全程序限制了 iTunes 的访问,请禁用安全软件并检查错误是否已解决。
您还可以将 iTunes 应用程序列入白名单,看看它是否适合您。要在Windows 防火墙(Windows Firewall)上将 iTunes 列入白名单,您可以按照以下步骤操作:
按Windows + R热键打开“运行”(Run)对话框,在“打开”框中键入(Open)control firewall.cpl,然后按Enter按钮。
现在,在打开的Windows Defender 防火墙(Windows Defender Firewall)窗口中,单击允许和应用程序或功能通过 Windows Defender 防火墙(Allow and app or feature through Windows Defender Firewall)选项。
接下来,您将看到允许的应用程序和功能( Allowed apps and features)列表。在此窗口中,单击更改设置(Change Settings)按钮,然后在下一个提示中,授予管理员访问权限以更改设置。
之后,在列表中找到 iTunes 应用程序并为专用(Private)网络和公共(Public)网络打开它。
如果您没有在列表中看到 iTunes 应用程序,您可以使用允许其他应用程序(Allow another app)按钮手动添加它。
然后,按 OK 按钮将 iTunes 添加到白名单(Whitelist)。最后,重新启动 PC 并打开 iTunes 以检查它是否仍然抛出相同的错误。
如果您使用其他第三方应用程序,您可以在线查看将特定防火墙程序中的程序列入白名单的步骤。
5]重启Bonjour服务
重新启动Bonjour 服务也可以帮助您解决此问题,以防因Bonjour 服务(Bonjour Service)卡住而导致错误。因此,打开服务管理器(open Services Manager)并在活动服务列表中找到Bonjour(Bonjour Service)服务。然后,选择此服务并右键单击它。从上下文菜单中,选择重新启动(Restart)选项以重新启动 Bonjour 服务。
重新启动Bonjour服务后,重新启动 iTunes 应用程序并检查问题是否仍然存在。
6]修复卓悦应用
由于Bonjour(Bonjour)应用程序损坏,用户有时会遇到 iTunes 错误 5105 。如果是这种情况,请尝试使用以下步骤修复Bonjour应用程序:(Bonjour)
- 打开运行对话框并在其中输入appwiz.cpl以打开程序(Programs)和功能(Features)窗口。
- 选择 Bonjour(Select Bonjour)应用程序并右键单击它。
- 点击修复(Repair)按钮。
等待(Wait)修复过程完成,完成后,重新启动 PC。启动 iTunes 并检查问题是否已解决。
7]在iTunes中停用授权(Deactivate Authorized)PC
请检查是否有超过 5 台计算机为一个Apple帐户授权。如果是,您可能会因此收到错误 5105。因此,取消对所有 PC 的授权并检查问题是否消失。您可以按照以下步骤操作:
- 打开 iTunes 并使用您的Apple帐户登录。
- 转到“帐户( Account)”菜单,然后单击“查看我的帐户”(View My Account)选项。
- 在Apple Account页面上,找到Apple ID Summary部分,然后单击Deauthorize All按钮。
- 重新启动(Restart)iTunes 并检查错误是否仍然存在。
就是这样!
Fix iTunes Error Code 5105, Your request cannot be processed
In this post, we are going to discuss methods tо fix iTunes error 5105 in Windows 10. iTunes is a popular application to manage your media collections and sync content from your PC with iPhone, iPad, or iPod touch. It is a great application, but sometimes it runs into some errors. One of the commonly faced iTunes errors is the error code 5105. The iTunes error 5105 is mainly encountered when downloading content or making some purchase in iTunes. This error shows the following message:
Your request cannot be processed
Error code: 5105
Now, if you are facing the same iTunes error and looking for a solution to fix it up, here is a complete guide for you. We are going to discuss possible methods with steps to resolve iTunes error code 5105. But, before that, let us try to understand what triggers error 5105 in iTunes. It may help you identify and apply a suitable method to fix the issue.
What causes iTunes error code 5105 in Windows?
Here are some possible reasons that may cause error 5105 in iTunes on Windows 10:
- This error is most likely to occur when you are missing admin rights that iTunes requires to update and verify some content purchases. If that’s the case, you should try running iTunes as an administrator.
- It may also be triggered if the Bonjour service is unreachable or the Bonjour app is corrupted.
- You may face this issue if your iTunes app is outdated or there is some corruption in iTunes installation.
- If there are more than 5 computers authorized for a single Apple ID, it may cause a DRM-facilitated issue that may trigger error 5105.
- This error may be caused due to interference of third-party software or Windows built-in security solution (Windows Defender) with the iTunes application.
- If there are some corrupted files or data in the Download sub-folder present inside the iTunes Media folder, the iTunes error 5105 may arise.
You can try to understand the above scenarios and pick a suitable solution to fix the issue. Let’s check out the fixes now!
Fix iTunes Error 5105 in Windows 11/10
Here are the methods to resolve iTunes error 5105 in Windows 11/10:
- Run iTunes with Administrator privilege.
- Reinstall iTunes’ latest version.
- Delete the Downloads Folder in iTunes Media.
- Disable Security Solution.
- Restart the Bonjour Serrvice.
- Repair Bonjour app.
- Deactivate Authorized PC in iTunes.
Let us discuss the above-listed methods in detail!
1] Run iTunes with Administrator privilege
This solution works in case missing admin right is the root cause of error 5105 in iTunes. So, close the iTunes app and restart it using administrator privilege. In case you are not logged into your PC with an admin account, simply right-click on the iTunes application and tap on the Run as administrator option from the context menu.
Now, when iTunes is opened with admin rights, attempt the action that was previously giving your error 5105 and see if the error is gone.
FIX: iTunes Error 0xE8000003 while connecting iPhone.
2] Reinstall iTunes’ latest version
As we mentioned that a corrupted installation or outdated iTunes version can be a reason for this error. Hence, uninstall and then reinstall iTunes on your PC. To uninstall iTunes, you can use Control Panel or Settings app in Windows 10. As iTunes comes with other Apple software, you will also need to uninstall all the below-mentioned programs:
- Apple Software Update
- Apple Mobile Device Support
- Bonjour
- Apple Application Support 32-bit (if present)
- Apple Application Support 64-bit (if present)
- iCloud (if present)
Although, we recommend you to uninstall iTunes and other Apple software completely using a free uninstaller program that also removes leftovers and residual files along with the actual app.
To start afresh, reinstall iTunes on your PC. Download the latest version of iTunes from its official website and run the installer program and follow the onscreen instructions to install it on your system. When the installation is complete, restart your PC and then launch iTunes to see if it still shows the error 5105.
FIX: Error Code 1671 for iTunes.
3] Delete the Downloads Folder in iTunes Media
This problem might be caused due to some corrupted data that iTunes has stored locally in its Download folder. This Download sub-folder is present inside the iTunes Media folder. Try clearing it up using the below steps:
Open File Explorer and then navigate to iTunes Media Folder. You will most probably find it at the below location:
C:\Users\*Username*\Music\iTunes\ iTunes Media
Replace *Username* with your Windows username.
In the iTunes Media folder, you will see a Download sub-folder; select and double click it to open. Now, manually select the potentially corrupted files or select all files using Ctrl + A hotkey and tap on the Delete option to remove files.
At last, reboot your PC and open iTunes to check if the error is gone.
Additionally, you can also try removing junk files from your PC and check it fixes the error for you.
FIX: iTunes has an invalid signature error.
4] Disable Security Solution
Your antivirus or firewall may be interrupting with iTunes services and hence causing error 5105. If your security program has restricted iTunes’ access, disable the security software and check if the error is resolved.
You can also whitelist the iTunes application and see if it works for you. To whitelist iTunes on Windows Firewall, you can follow the below steps:
Open the Run dialog by pressing Windows + R hotkey, type control firewall.cpl in the Open box, and then press the Enter button.
Now, in the opened Windows Defender Firewall window, click on the Allow and app or feature through Windows Defender Firewall option.
Next, you will see a list of Allowed apps and features. In this window, click on the Change Settings button, and in the next prompt, grant admin access to make changes to settings.
After that, locate the iTunes application in the list and turn it on for both Private and Public networks.
In case you don’t see the iTunes app in the list, you can add it manually by using the Allow another app button.
Then, press the OK button to add iTunes to Whitelist. And finally, restart the PC and open iTunes to check if it still throws the same error.
If you use some other third-party application, you can check online for the steps to whitelist a program in a specific firewall program.
5] Restart the Bonjour Service
Restarting Bonjour Service may also help you resolve this issue in case the error is caused because Bonjour Service is stuck. So, open Services Manager and locate the Bonjour Service in the list of active services. Then, select this service and right-click on it. From the context menu, select the Restart option to restart Bonjour Service.
After restarting Bonjour service, relaunch the iTunes application and check if the issue still persists.
6] Repair Bonjour app
There are instances when users have faced iTunes error 5105 due to the corrupted Bonjour app. If that’s the case, try repairing the Bonjour app using the below steps:
- Open Run dialog and enter appwiz.cpl in it to open up the Programs and Features window.
- Select Bonjour app and right-click on it.
- Tap on the Repair button.
Wait for the repairing process to complete and when it is done, reboot the PC. Launch iTunes and check if the problem is resolved.
7] Deactivate Authorized PC in iTunes
Do check if there are more than 5 computers authorized for one Apple account. If yes, you might be receiving the error 5105 because of that. So, deauthorize all PCs and check if the issue is gone. You can follow the below steps for that:
- Open iTunes and log in with your Apple account.
- Go to the Account menu and click the View My Account option.
- On the Apple Account page, locate the Apple ID Summary section and click on the Deauthorize All button.
- Restart iTunes and check if the error still persists.
That’s it!