在今天的帖子中，我们将探讨为什么通过Intel Thunderbolt Dock软件连接的设备在^(Dock)Windows 11/10计算机从S5 电源状态^{(S5 power state)}恢复后停止工作。Thunderbolt由Intel开发，提供设备之间的高带宽数据传输，最大传输速率为 40Gbps（或 5GB/s）。

您应该知道USB-C和Thunderbolt都使用相同的可逆端口。虽然USB-C端口和Thunderbolt端口看起来相同，但与更广泛采用的USB-C相比， Thunderbolt有一些额外的硬件。

同样重要的是要知道您的 USB-C 配件和线缆可以与Thunderbolt端口配合使用。所有Thunderbolt端口也是 USB-C 端口。但是，并非所有 USB-C 端口也是Thunderbolt端口。

在 S5 或关机状态下，机器没有内存状态并且不执行任何计算任务。

系统电源状态S4 和 S5之间的唯一区别是计算机可以从状态 S4 的休眠文件重新启动，而从状态 S5 重新启动需要重新启动系统。

状态 S5 具有以下特点：

• 功耗：^{(Power consumption: )}关闭^(Off)，除了电源按钮等设备的涓流电流。
• 软件恢复：^{(Software resumption: )}唤醒时需要启动。
• 硬件延迟：^{(Hardware latency: )}长且未定义。只有物理交互，例如用户按下 ON 开关，才能使系统返回工作状态。如果系统是这样配置的，BIOS也可以从恢复计时器中唤醒。
• 系统硬件上下文：^{(System hardware context: )}没有保留。

Thunderbolt软件无法在Windows 11/10

在Thunderbolt Dock上，连接了多个设备，例如键盘、鼠标和USB加密密钥。如果您在Windows计算机上启用了^(Windows)快速启动^{(Fast Startup)}并执行以下操作：

1. 您反复将Thunderbolt Dock连接到计算机。列举了Thunderbolt Dock上的设备。
2. 您按下电源按钮使系统进入软关闭^(Off)(S5) 电源状态。一种
3. 屏幕关闭后，您移除Thunderbolt Dock并等待 S5 进程完成并插入Thunderbolt Dock
4. 您等待五秒钟，让Thunderbolt Dock变为空闲状态。
5. 然后，打开计算机电源并检查鼠标、键盘和USB密钥是否正常工作。

在这种情况下，连接到Thunderbolt Dock^{(Thunderbolt Dock)}的所有设备都有 5% 的故障率。在这种情况下，即使设备在设备管理器^{(Device Manager)}中列出，设备也会停止工作。

发生故障时，无法通过重新连接Thunderbolt Dock来恢复设备的功能。

若要解决此问题，Microsoft建议您重新启动Windows计算机。

That’s it!

Intel Thunderbolt Dock software not working on Windows 11/10

Іn today’s post, we will explore why dеvices connеcted through Intel Thunderbolt Dock software stops working after the Windows 11/10 computer resumes from the S5 power state. Thunderbolt was developed by Intel and offers high-bandwidth data transfers between devices, with maximum transfer rates of 40Gbps (or 5GB/s) available.

You should know that USB-C and Thunderbolt both utilize the same reversible port. While a USB-C port and Thunderbolt port look the same, Thunderbolt has some extra hardware compared to the more widely-adopted USB-C.

It’s important to know, too, that your USB-C accessories and cables will work with a Thunderbolt port. All Thunderbolt ports are also USB-C ports. However, not all USB-C ports are also Thunderbolt ports.

In the S5, or shutdown, state, the machine has no memory state and is not performing any computational tasks.

The only difference between system power states S4 and S5 is that the computer can restart from the hibernate file in state S4, while restarting from state S5 requires rebooting the system.

State S5 has the following characteristics:

• Power consumption: Off, except for trickle current to devices such as the power button.
• Software resumption: Boot is required upon awakening.
• Hardware latency: Long and undefined. Only physical interaction, such as the user pressing the ON switch, returns the system to the working state. The BIOS can also awaken from a resume timer if the system is so configured.
• System hardware context: None retained.

Thunderbolt software not working on Windows 11/10

On a Thunderbolt Dock, several devices, such as a keyboard, mouse, and USB encryption key, are attached. If you have enabled Fast Startup on a Windows computer and do the following:

1. You repeatedly connect the Thunderbolt Dock to the computer. Devices on the Thunderbolt Dock are enumerated.
2. You press the power button to put the system into a Soft Off (S5) power state. A
3. After the screen turns off, you remove the Thunderbolt Dock and wait for the S5 process to finish and plug in the Thunderbolt Dock
4. You wait five seconds for the Thunderbolt Dock to become idle.
5. Then, you power on the computer and you check whether the mouse, keyboard, and USB key are functional.

In this scenario, there is a five percent failure rate for all the devices that are attached to the Thunderbolt Dock. In this situation, the devices stop working even if they are listed in the Device Manager.

When the failure occurs, the functionality of the devices cannot be restored by re-attaching the Thunderbolt Dock.

To resolve this issue, Microsoft recommends that you restart the Windows computer.

That’s it!

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