打印屏幕按钮可以轻松捕获您在 Windows 10 中的屏幕^{(capture your screen in Windows 10)}。PrtScr是键盘上最知名的按键之一，它是每个人都知道如何使用的功能。这是截取整个屏幕的最简单方法，有时会很有帮助。

但是，当Print Screen无法在您的 Windows PC 或Mac上运行时，以下提示会有所帮助。Mac^(Macs)没有“打印屏幕”^{(Print Screen)}按钮，但内置的屏幕截图快捷方式可能不起作用，如果您遇到此问题，我们将帮助您解决该问题。

打印屏幕不工作时该怎么办^{(What to Do When Print Screen is Not Working)}

在转向本指南中的其他解决方案之前，请尝试以下一些快速修复，看看它们是否有帮助。

快速修复^{(Quick Fixes)}

• 检查计算机上的剪贴板以查看屏幕截图是否已保存在那里。按Windows 徽标键^{(Windows logo key)}+ V访问剪贴板。
• 更新您的操作系统^{(Update your operating system)}。 
• 使用屏幕键盘^{(on-screen keyboard)}访问虚拟PrtScn按钮并捕获您的屏幕。选择开始^(Start)>所有程序^{(AllPrograms)}>附件^{(Accessories)}>轻松使用^{(Ease of Access)}>屏幕键盘^{(On-Screen Keyboard)}。
• 按住F Lock 或 F Mode 键^{(F Lock or F Mode keys)}以禁用它们，以查看是否使Print Screen键再次工作。 
• 禁用系统上的任何第三方屏幕截图程序，例如Snagit。 
• 如果“打印屏幕”^{(Print Screen)}按钮不适用于这些浏览器，请查看我们的指南，了解如何在 Chrome 和 Firefox 中捕获整页屏幕截图。^{(how to capture full page screenshots in Chrome & Firefox)}
• 确保^(Make)密钥本身功能正常。您可以使用在线密钥测试仪^{(online key tester)}执行此操作。如果损坏，您可能需要更换键盘。购买机械键盘可能也值得投资，众所周知，机械键盘^{(mechanical keyboard)}更耐用，使用寿命更长。

如何修复打印屏幕在 Windows 10 中不起作用^{(How to Fix Print Screen Not Working in Windows 10)}

您可以使用以下解决方案对 Windows PC 上的打印屏幕^{(Print Screen)}不起作用问题进行故障排除。

使用热键组合^{(Use a Hotkey Combination)}

Windows 10 有许多  用于截屏的有用键盘快捷键。^{(keyboard shortcuts)}使用下面的热键组合查看是否可以捕获这些替代屏幕截图。

1. 按Alt + PrtScn捕获当前选定的窗口。 

1. 按Windows 徽标键^{(Windows logo key)}+ PrtScn捕获屏幕截图。在这种情况下，屏幕截图将保存到File Explorer > Pictures > Screenshots。 

您还可以在笔记本电脑上使用Fn + Windows 徽标键^{(Windows logo key)}+ PrtScn。 

1.  如果您的 PC 使用HID键盘驱动程序，请使用Fn + PrtScn组合来捕获您的屏幕。如果您的设备没有PrtSc键，请使用Fn + Windows 徽标键^{(logo key)}+空格^{(Space Bar)}键来捕获屏幕。

这些键盘快捷键会将此图像保存到Windows剪贴板。打开一个照片应用程序，如MS Paint，如果要将其保存为文件，请粘贴图像。 

更新键盘驱动程序^{(Update Keyboard Driver)}

如果键盘驱动程序过时、损坏或不正确，可能会导致打印屏幕^{(Print Screen)}功能无法正常工作，可能需要更新。 

1. 右键单击开始^(Start)>设备管理器^{(Device Manager)}。

1. 选择键盘^(Keyboards)部分将其展开，右键单击您的键盘并选择更新驱动程序^{(Update driver)}。

1. 接下来，选择自动搜索更新的驱动程序软件^{(Search automatically for updated driver software )}以安装最新的键盘驱动程序。 

1. 重新启动计算机并查看打印屏幕^{(Print Screen)}功能是否有效。

注意^(Note)：您也可以到您的键盘制造商的官方网站，查找最新的驱动程序，下载并安装它。 

使用游戏栏^{(Use Game Bar)}

如果您仍然无法使用Print Screen功能，您可以使用Game Bar进行屏幕截图。Game Bar是^{(Game Bar)}Windows 10中的一项内置功能，可让您在玩 PC 游戏时录制屏幕并捕获屏幕截图。^{(record your screen)}

1. 按Windows 徽标键^{(Windows logo key)}+ G打开Game Bar并捕获屏幕上的所有内容。 

1. 在Game Bar屏幕中，选择Screen Capture图标。

1. 接下来，选择相机^(camera)图标进行截图。

您的屏幕截图将保存在Captures文件夹中。转到此 PC^{(This PC)} >本地磁盘 (C:)^{(Local Disk (C:))} >用户^(Users)>用户^(User)>视频^(Videos)>捕获^(Captures)。

编辑 Windows 注册表^{(Edit the Windows Registry)}

Windows 注册表^{(Windows Registry)}存储配置系统所需的用户配置文件、PC 上安装的应用程序等信息。您可以编辑注册表以修复计算机上的“打印屏幕”^{(Print Screen)}按钮不起作用问题。

注意^(Note)：请仔细执行这些步骤，因为任何轻微的错误都可能对您的计算机产生不利影响。在开始之前，请创建一个系统还原点^{(System Restore)}或备份您的计算机，包括您的媒体文件。

1. 右键单击Start > Run ，在Run框中键入regedit并按Enter或选择OK。  
2. 导航到此注册表项：HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer。

1. 右键单击资源管理器，^{(Explorer, )} 选择新建^(New)> DWORD，然后将其重命名为ScreenShotIndex。

1. 双击DWORD，将数值数据^{(Value data)}设置为 1，然后选择OK。 

1. 导航到HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders。

1. 检查{B7BEDE81-DF94-4682-A7D8-57A52620B86F}字符串的 Value 数据是否读取%USERPROFILE%\Pictures\Screenshots。 

1. 退出注册表编辑器^{(Registry Editor)}并重新启动计算机。
2. 单击PrtScn或Windows 徽标键^{(Windows logo key)}+ Fn + PrtSc键。您可以在文件资源管理器^{(File Explorer)}>图片^(Pictures)>屏幕截图^{(Screenshots )}文件夹中查看屏幕截图。

如何修复打印屏幕在 Mac 上不起作用^{(How to Fix Print Screen Not Working on a Mac)}

虽然您的Mac可能没有PrtScn按钮，但内置的屏幕截图功能可能会停止工作，您可能不知道如何修复它。这里有几件事可以尝试。

• 确认^(Confirm)您的屏幕截图在正确的位置（即您的桌面）可用，因为这将决定屏幕截图功能是否有效。

• 使用预览应用程序^{(Use the Preview app)}或屏幕截图^(Screenshot)应用程序（macOS Mojave或更高版本）截取屏幕截图。
• 重新启动Mac并使用Shift + Command + 3截取屏幕截图以捕获整个屏幕，或使用Shift + Command + 4截取屏幕的一部分。

• 检查屏幕截图键盘快捷键是否已启用，或者是否已重新分配给其他操作。转到菜单^(Menu)>系统偏好设置^{(System Preferences)}>键盘^(Keyboard)>快捷方式^(Shortcuts)。 

• 使用 Grab^{(Use Grab)}截取屏幕截图。选择Go > Applications > Utilities > Grab将其打开，然后选择Capture截取屏幕截图。在 macOS Mojave及更高版本中，Grab已被新工具取代。您可以通过按Command + Shift + 5来访问它。 
• 重置 NVRAM^{(Reset the NVRAM)}以解决功能和核心Mac应用程序的问题。

其他选择^{(Other Alternatives)}

下面列出了Print Screen按钮的一些替代方法：

• 使用内置的Use Snip & Sketch for Windows。
• 使用Snagit或Skitch等工具，它们可以在^(Skitch)Windows和Mac计算机上截取精美的屏幕截图。

让打印屏幕再次工作^{(Get Print Screen Working Again)}

如果您截取大量屏幕截图，请阅读我们的指南，了解如何在 Chromebook 上截取屏幕截图^{(how to capture a screenshot on Chromebook)}以及在 Mac 上像专业人士一样截取屏幕截图的有用提示和技巧^{(useful tips and tricks to take screenshots like a pro on Mac)}。

发表评论，让我们知道本指南是否帮助您恢复计算机上的打印屏幕^{(Print Screen)}功能。

Print Screen Button Not Working in Windows 10? How To Fix It

The Print Screen button can easily capture your screen in Windows 10. PrtScr is one of the most well recognized keys on a keyboard and it’s a function that everyone knows how to use. It’s the simplest way to take a screenshot as it captures the entire screen, which can be helpful at times.

However, the tips below can help when Print Screen is not working on your Windows PC or Mac. Macs don’t have a Print Screen button, but the built-in screenshot shortcuts might not work and we’ll help you fix that issue if you’re experiencing it.

What to Do When Print Screen is Not Working

Try some of the quick fixes below and see if they help before moving to other solutions in this guide.

Quick Fixes

• Check the clipboard on your computer to see if the screenshot has been saved there. Press Windows logo key + V to access the clipboard.
• Update your operating system. 
• Use the on-screen keyboard to access the virtual PrtScn button and capture your screen. Select Start > AllPrograms > Accessories > Ease of Access > On-Screen Keyboard.
• Hold down the F Lock or F Mode keys to disable them to see if that gets the Print Screen key working again. 
• Disable any third party screenshot programs like, Snagit, on your system. 
• Check out our guide on how to capture full page screenshots in Chrome & Firefox if the Print Screen button is not working for those browsers.
• Make sure the key itself is functioning properly. You can do this using an online key tester. If broken, you may need to replace the keyboard. It may also be worth investing in a mechanical keyboard, which are known to be more durable and last longer.

How to Fix Print Screen Not Working in Windows 10

You can troubleshoot the Print Screen not working problem on your Windows PC using the following solutions.

Use a Hotkey Combination

Windows 10 has lots of helpful keyboard shortcuts  for taking screenshots. Use the hotkey combinations below to see if you can capture these alternative screenshots.

1. Press Alt + PrtScn to capture the currently selected window. 

1. Press Windows logo key + PrtScn to capture the screenshot. In this case, the screenshot will be saved to File Explorer > Pictures > Screenshots. 

You can also use Fn + Windows logo key + PrtScn on your laptop. 

1.  If your PC uses the HID keyboard driver, use the Fn + PrtScn combination to capture your screen. If your device doesn’t have the PrtSc key, use Fn + Windows logo key + Space Bar to capture the screen.

These keyboard shortcuts will save this image to the Windows clipboard. Open a photo app, like MS Paint, and paste the image if you want to save it as a file. 

Update Keyboard Driver

If the keyboard driver is outdated, corrupted or incorrect, it may cause the Print Screen function not to work properly and may need an update. 

1. Right-click Start > Device Manager.

1. Select the Keyboards section to expand it, right-click your keyboard and select Update driver.

1. Next, select Search automatically for updated driver software to install the latest keyboard driver. 

1. Restart your computer and see if the Print Screen function works.

Note: You can also go to your keyboard manufacturer’s official website, look for the latest driver, download and install it. 

Use Game Bar

If you’re still not able to use the Print Screen function, you can use Game Bar to take a screenshot. Game Bar is a built-in feature in Windows 10 that allows you to record your screen and capture screenshots while playing PC games.

1. Press Windows logo key + G to open Game Bar and capture everything on your screen. 

1. In the Game Bar screen, select the Screen Capture icon.

1. Next, select the camera icon to take a screenshot.

Your screenshot will be saved in the Captures folder. Go to This PC > Local Disk (C:) > Users > User > Videos > Captures.

Edit the Windows Registry

The Windows Registry stores information like user profiles, apps installed on your PC and others, which are needed to configure the system. You can edit the registry to fix the Print Screen button not working problem on your computer.

Note: Follow these steps carefully because any slight mistake could affect your computer adversely. Before you begin, create a System Restore point or back up your computer including your media files.

1. Right-click Start > Run, type regedit in the Run box and press Enter or select OK.  
2. Navigate to this registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer.

1. Right-click Explorer,  select New > DWORD and then rename it ScreenShotIndex.

1. Double-click DWORD, set the Value data to 1 and then select OK. 

1. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders.

1. Check whether the {B7BEDE81-DF94-4682-A7D8-57A52620B86F} string’s Value data reads %USERPROFILE%\Pictures\Screenshots. 

1. Exit the Registry Editor and restart your computer.
2. Click PrtScn or Windows logo key + Fn + PrtSc keys. You can check for the screenshot in File Explorer > Pictures > Screenshots folder.

How to Fix Print Screen Not Working on a Mac

While your Mac may not have the PrtScn button, the built-in screenshot feature may stop working and you may not know how to fix it. Here are a few things to try.

• Confirm that your screenshots are available in the correct location i.e. your desktop, as this will determine whether the screenshot function works or not.

• Use the Preview app or Screenshot app (macOS Mojave or later versions) to take screenshots.
• Restart the Mac and take screenshots using Shift + Command + 3 to capture the whole screen or Shift + Command + 4 to capture a portion of the screen.

• Check whether the screenshots keyboard shortcuts are enabled, or they’ve been reassigned to other actions.  Go to Menu > System Preferences > Keyboard > Shortcuts. 

• Use Grab to take a screenshot. Select Go > Applications > Utilities > Grab to open it and then select Capture to take a screenshot. In macOS Mojave and later, Grab has been replaced with a new tool. You can access it by pressing Command + Shift + 5. 
• Reset the NVRAM to resolve issues with functionality and core Mac apps.

Other Alternatives

Listed below are some alternatives to the Print Screen button:

• Use the built in Use Snip & Sketch for Windows.
• Use tools like Snagit or Skitch, which take great screenshots on Windows and Mac computers.

Get Print Screen Working Again

If you take lots of screenshots, read our guides on how to capture a screenshot on Chromebook and useful tips and tricks to take screenshots like a pro on Mac.

Leave a comment and let us know whether this guide helped you restore the Print Screen function on your computer.

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