Doordash 是当今市场上最受欢迎的应用程序(Doordash is one of the most popular apps)之一。无论(Whether)您是想避免因大流行而与人接触，还是只是不想出去吃饭，Doordash（以及 GrubHub(and GrubHub)、InstaCart或 Postmates）等应用程序已变得司空见惯。
没有人愿意为您的送餐服务应用程序进行故障排除而头疼，但有时即使是最精良的应用程序也会出现故障。如果您遇到应用程序问题，请尝试以下步骤来解决问题。
如何判断 Doordash 是否关闭(How to Tell if Doordash Is Down)
判断Doordash(Doordash)是否关闭并不总是那么容易。许多用户报告了仅在结帐时出现的故障，或者如果您是Doordash司机，则仅在您尝试接受交付时出现的问题。其他时候，问题可能是由Doordash中断引起的。
如果Dasher应用程序关闭，它可能会阻止您登录，或者在您登录时可能会抛出“503 服务暂时不可用”或“502 网关错误”错误。您还可以查看社交媒体或Doordash Reddit页面。Reddit是一个常见的信息来源，司机们聚集于此，交流有关通过该应用程序谋生的技巧和建议。
如何修复 Doordash 应用程序不工作(How to Fix Doordash App Not Working)
如果Doordash不适合您，请尝试以下步骤之一。
检查中断(Check For Outages)
如果Doordash出现故障，除了等待它恢复正常之外，您无能为力。检查Doordash(Doordash)状态的最简单方法是使用Downdetector，这是一项检查 Web 上网站和服务当前状态的服务。
要检查，您可以转到Downdetector并在搜索栏中输入DoorDash 。或者，只需在Google上搜索Doordash和DownDetector即可直接进入服务页面。这会告诉你其他人是否也有问题。如果Doordash 出现(Doordash)故障，您只需要等到问题自行解决。
检查您的互联网连接(Check Your Internet Connection)
大多数人让他们的 iPhone 或Android连接到Wi-Fi。但是，如果您的家庭互联网出现故障，该应用程序将无法连接到互联网。如果您无法连接到互联网，请尝试以下三个步骤：
- 检查飞行模式(Airplane Mode)是否未启用。
- 关闭手机的Wi-Fi，然后重新打开。
- 关闭Wi-Fi并使用您的移动数据。
如果您在这一切之后无法实现互联网连接，则问题可能出在您的ISP上。尝试关闭并重新打开路由器并对家庭Wi-Fi进行故障排除。
确保您的信用卡有效(Make Sure Your Credit Card Is Valid)
Doordash的要求之一是您拥有与帐户相关联的有效信用卡(valid credit card)，至少在您使用Doordash for Work时是这样。如果应用程序无法向您收取购买费用，那么您将无法继续您的订单。如果您现有的信用卡因安全冻结而被锁定或已过期，您需要输入新的付款信息。
如果您不使用Doordash for Work，那么您有四个选择：
您不能使用货到付款。该选项已被删除，尽管许多人希望它将来会返回。
强制关闭应用程序(Force Close the App)
如果Doordash应用程序在您使用时冻结或无法正常工作，请尝试强制关闭该应用程序并重新启动它。这类似于在 PC 上使用Alt + Control + Delete来关闭出现故障的程序。
在您强制关闭应用程序后，Doordash 应用程序应该可以工作，具体取决于问题。(Doordash)此方法无法解决大多数连接问题，但有助于纠正缓慢加载或应用程序崩溃。
使用 Doordash.com(Use Doordash.com)
大多数人只使用Doordash 应用程序(Doordash app)而没有意识到有网站版本。但是，如果您的手机无法正常工作或应用无法加载，您可以使用Doordash.com下订单并将其送到您家。
该网站就像应用程序一样工作。您可以直接从网站下订单、跟踪订单状态等。如果您最近搬家或正在旅行并寻找食物，该网站可能是更好的选择，因为它提供了一种更简单的方式来浏览您周围的选项。
卸载 DoorDash(Uninstall DoorDash)
如果一切都失败了，卸载应用程序并重新安装它可以纠正由故障安装或错误代码引起的问题。从您的设备中删除该应用程序，然后从 iOS 或Google Play 商店(Stores)重新下载。
致电客户支持(Call Customer Support)
如果您已尝试此列表中的所有其他方法，但仍无法访问该服务，请联系Doordash客户服务。该团队可以帮助您解决应用程序、网站等中的潜在问题。
如果您是Doordash dasher 并且在接单时遇到问题，或者如果您是DashPass订阅者（Doordash的订阅服务）并且您无法激活DashPass福利，那么客户服务团队将特别有帮助。
如果Doordash无法正常工作，请尝试其中一种方法来解决问题。如果没有任何帮助，请尝试使用其他应用，例如Uber Eats。无论如何，在下订单之前检查各种应用程序是个好主意——在同一时间范围内 ， Doordash的送货费可能比Uber Eats便宜得多。(Uber Eats)
Doordash Not Working? 7 Things to Try
Doordash is one of the most popular apps on the market today. Whether you’re trying to avoid exposure to people due to the pandemic or you just don’t feel like going out for food, apps like Doordash (and GrubHub, InstaCart, or Postmates) have become commonplace.
No one wants to go through the headache of troubleshooting your food delivery service app, but sometimes even the most well-made ones go down. If you encounter app issues, try these steps to straighten out the problem.
How to Tell if Doordash Is Down
It’s not always easy to tell if Doordash is down. Many users have reported glitches that only arise at checkout or—if you’re a Doordash driver—problems that only appear when you try to accept delivery. Other times, the issues might be caused by a Doordash outage.
If the Dasher app is down, it might prevent you from logging in, or it might throw a “503 service temporarily unavailable” or “502 bad gateway” error when you login. You can also check social media or the Doordash Reddit page. Reddit is a common source of information and where drivers gather to exchange tips and advice on making a living through the app.
How to Fix Doordash App Not Working
If Doordash doesn’t work for you, try one of these steps.
Check For Outages
If Doordash is down, there’s not much you can do except wait for it to come back up. The easiest way to check the status of Doordash is to use Downdetector, a service that checks the current status of websites and services across the web.
To check, you can go to Downdetector and type DoorDash into the search bar. Alternatively, just search for Doordash and DownDetector on Google to go straight to the service’s page. This will show you if other people are having problems, too. If Doordash is down, you’ll just need to wait until the problems resolve themselves.
Check Your Internet Connection
Most people leave their iPhone or Android connected to Wi-Fi. But if your home internet is down, the app can’t connect to the internet. If you can’t connect to the internet, try these three steps:
- Check that Airplane Mode isn’t enabled.
- Turn off your phone’s Wi-Fi and turn it back on.
- Switch off Wi-Fi and use your mobile data.
If you can’t achieve an internet connection after all this, the problem might lie with your ISP. Try turning your router off and back on and troubleshooting your home Wi-Fi.
Make Sure Your Credit Card Is Valid
One of the requirements of Doordash is that you have a valid credit card connected to the account, at least if you’re using Doordash for Work. If the app has no way to charge you for your purchase, then you won’t be able to proceed with your order. If your existing credit card is locked due to a security freeze or it has expired, you’ll need to enter new payment info.
If you aren’t using Doordash for Work, then you have four options:
- Apple Pay
- PayPal
- Venmo
- Credit/Debit Card
You can’t pay with cash on delivery. That option has been removed, although many people wish it would return in the future.
Force Close the App
If the Doordash app freezes or just doesn’t work right when you use it, try force-closing the app and restarting it. This works similarly to using Alt + Control + Delete on a PC to shut down a glitched-out program.
The Doordash app should work after you’ve force-closed the application, depending on the problem. This method won’t fix most connectivity issues, but it will help correct slow loads or app crashes.
Use Doordash.com
Most people only use the Doordash app without ever realizing there’s a website version. However, if your phone isn’t working or the app won’t load, you can use Doordash.com to place an order and have it delivered to your home.
The website works just like the app. You can place orders, track your order status, and more straight from the website. If you’ve recently moved or are traveling and looking for food, the website might be the better option since it provides an easier way to browse the options around you.
Uninstall DoorDash
If all else fails, uninstalling the app and reinstalling it can correct problems caused by glitchy installations or faulty code. Remove the app from your device and then re-download it from the iOS or Google Play Stores.
Call Customer Support
If you’ve tried every other method on this list and you still can’t access the service, contact Doordash customer service. The team can help you work through potential problems within the app, the website, and more.
The customer service team is particularly helpful if you’re a Doordash dasher and are experiencing problems picking up orders, or if you’re a DashPass subscriber (Doordash’s subscription service) and you can’t activate DashPass benefits.
If Doordash isn’t working, try one of these methods to correct the problem. If nothing helps, try using a different app like Uber Eats. It’s a good idea to check various apps before placing an order, anyway – a delivery fee might be far less expensive on Doordash than on Uber Eats during the same time frame.
