如果您尝试通过Windows 10 更新助手升级或更新到^{(Windows 10 Update Assistant)}Windows 10，您会看到错误消息出现问题，请关闭防病毒软件并重试。^{(Something went wrong, Please turn off anti-virus software and try again. Error Code 0x8007045d)}错误代码 0x8007045d，那么这篇文章也许能帮到你。

修复^(Fix)Windows 10更新助手^{(Update Assistant)}错误

Something went wrong, Please turn off anti-virus software and try again. You can contact Microsoft support for help with this error. Here is the error code 0x8007045d.

如果单击“重试^{(Try again)}”按钮，通常不会有帮助，而是会再次显示相同的消息。

请关闭杀毒软件重试，错误0x8007045d^{(Please turn off anti-virus software and try again, Error 0x8007045d)}

要修复出现问题，请在Windows 10 更新助手上^{(Windows 10 Update Assistant)}关闭杀毒软件，错误代码 0x8007045d^{(Something went wrong, Please turn off anti-virus software, error code 0x8007045d)}，尝试以下建议：

1. 禁用防病毒软件
2. 检查驱动程序支持
3. 检查 Windows 10 升级清单
4. 断开外部设备
5. 禁用通用 USB^{(General USB)}驱动器和端口
6. 重置 BIOS
7. 断开互联网连接
8. 切换到本地帐户。

继续阅读以详细了解这些步骤。

1]禁用防病毒软件

由于错误消息中已对此进行了建议，因此这是您应该尝试的第一件事。暂时禁用您的第三方防病毒软件或  Windows Defender，然后运行更新助手^{(Update Assistant)}。看看这是否有帮助。

2]检查驱动程序支持

如果您是从Windows 7或其他版本升级到Windows 10，建议检查您的笔记本电脑或台式电脑是否具有所有兼容的驱动程序。如果您没有它们，Windows 10 更新助手^{(Update Assistant)}可能会显示此错误消息。最好的检查方法是连接制造商的网站或支持。如果要手动检查是否有所有兼容的驱动程序，那肯定会消耗大量时间。

3]检查^(Check)Windows 10^{(Windows 10)}升级清单

要安装或升级到Windows 10，您的计算机需要最低硬件配置。如果您没有，Windows 10 更新助手^{(Update Assistant)}可能会显示类似这样的错误。我们已经有一份详细的清单指南，对您来说很方便。不满足最低硬件要求将导致此类问题，并且Windows 10 将无法在您的 PC 上运行。

4]断开外部设备

有时，外部设备会产生类似这样的问题。此列表包含打印机、外部硬盘、蓝牙^(Bluetooth)扬声器、投影仪等。如果您正在使用其中任何一个，最好将它们全部断开，然后使用Windows 10 更新助手^{(Update Assistant)}重试。

相关^(Related)：Windows 10 升级助手错误 0xC1900200^{(Windows 10 Upgrade Assistant Error 0xC1900200)}。

5 ]禁用^{(] Disable)}通用USB驱动器和端口

限制USB驱动器和端口是人们经常采取的一种安全措施，以防止他人在其计算机上使用任何USB设备。^(USB)使用本指南暂时禁用 USB 驱动器和端口^{(disable USB drives and ports)}。

6]重置BIOS

如果您计算机的BIOS损坏或过时，则可能会收到此错误消息。由于BIOS是安装新操作系统最重要的部分之一，因此最好检查设置是否正确。消除此问题的最有效方法是将 BIOS 重置为出厂设置。

7]断开互联网连接

Windows 10更新^(Update)助手在两种不同的情况下显示此错误消息。首先^(First)，它会在下载开始之前显示消息。其次^(Second)，它在下载更新后出现。如果您处于第二种情况，请在完成下载后立即关闭您的互联网连接，看看是否有帮助。

相关^(Related)：Windows 10 更新助手错误 0x80072f76^{(Windows 10 Update Assistant error 0x80072f76)}。

8]切换到本地帐户

Microsoft为具有不同功能集的用户提供不同的帐户类型。如果您使用的是Microsoft帐户，最好切换到本地帐户。

如果您没有任何效果，请使用Windows 10 Media Creation Tool升级您的操作系统。

希望这可以帮助。

Something went wrong, Turn off anti-virus software, 0x8007045d

If you are trying to upgrade or update to Windows 10 via Windows 10 Update Assistant, you see an error message Something went wrong, Please turn off anti-virus software and try again. Error Code 0x8007045d, then this post may be able to help you.

Fix Windows 10 Update Assistant error

Something went wrong, Please turn off anti-virus software and try again. You can contact Microsoft support for help with this error. Here is the error code 0x8007045d.

If you click the Try again button, it usually does not help, but instead displays the same message again.

Please turn off anti-virus software and try again, Error 0x8007045d

To fix Something went wrong, Please turn off anti-virus software, error code 0x8007045d, on Windows 10 Update Assistant, try these suggestions:

1. Disable antivirus
2. Check driver support
3. Check Windows 10 upgrade checklist
4. Disconnect external devices
5. Disable General USB drives and ports
6. Reset BIOS
7. Disconnect from internet
8. Switch to a local account.

Keep reading to know more about these steps in detail.

1] Disable antivirus

Since this has been suggested in the error message, this is the first thing you should try. Disable your third-party antivirus software or  Windows Defender, temporarily and then run the Update Assistant. See if this helps.

2] Check driver support

If you are upgrading from Windows 7 or another version to Windows 10, it is recommended to check if your laptop or desktop computer has all the compatible drivers. If you do not have them, the Windows 10 Update Assistant could show this error message. The best way to check that is by connecting with the manufacturer’s website or support. If you want to check if you have all the compatible drivers manually one after one, it will consume a lot of time for sure.

3] Check the Windows 10 upgrade checklist

To install or upgrade to Windows 10, your computer requires a minimum hardware configuration. If you do not have that, Windows 10 Update Assistant may show errors like this one. We already have a detailed checklist guide that will be handy for you. Not meeting the minimum hardware requirement will cause such a problem, and Windows 10 will not run on your PC.

4] Disconnect external devices

At times, external devices can create problems like this one. This list contains printer, external hard disk, Bluetooth speakers, projector, etc. If you are using any of them, it is better to disconnect them all and try again with the Windows 10 Update Assistant.

Related: Windows 10 Upgrade Assistant Error 0xC1900200.

5] Disable general USB drives and ports

Restricting the USB drives and ports is a security measure that people often take to prevent others from using any USB device with their computers. Use this guide to temporarily disable USB drives and ports.

6] Reset BIOS

If the BIOS of your computer is corrupted or outdated, there is a chance of getting this error message. As BIOS is one of the most important parts of installing a new operating system, it is better to check with the setting correctly. The most efficient way to get rid of this problem is by resetting BIOS to the factory settings.

7] Disconnect from the internet

Windows 10 Update Assistant shows this error message in two different situations. First, it shows the message before the download starts. Second, it appears after downloading the update. If you are in the second situation, turn off your internet connection right after it finishes the download and see if it helps.

Related: Windows 10 Update Assistant error 0x80072f76.

8] Switch to a local account

Microsoft offers different account types for users with a different set of features. If you are using a Microsoft account, it is better to switch to a local account.

If nothing is working for you even, upgrade your OS with Windows 10 Media Creation Tool.

Hope this helps.

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