一些Windows用户可能会遇到关闭Windows 11 或Windows 10系统时，他们的计算机显示黑屏，并且设备没有完全关闭的问题(device doesn’t completely shut down)。在这种情况下，用户只能通过按住电源按钮来(pressing and holding down the Power button)完全关闭他们的设备。在这篇文章中，我们为这个问题提供了最合适的解决方案。
笔记本黑屏怎么关机？
如果屏幕黑屏，PC 用户可以通过在计算机关闭时同时WinKey + Ctrl + Shift + B在按住两个键的同时按住电源按钮(hold down the Power button)一秒钟，然后松开电源(Power)按钮和按键。电源LED灯将保持亮起，屏幕保持空白约 40 秒。
按电源(Power)按钮关闭计算机是否安全？
除非系统冻结(system freeze)，否则不要使用物理电源按钮关闭计算机，因为该按钮仅设计为开机按钮。正确关闭系统(shut down your system properly)非常重要，因为简单地使用电源按钮关闭系统可能会导致严重的系统文件损坏(system file corruption)。
(Fix Black Screen)在Windows(Windows)计算机上关闭后修复黑屏
当Windows关闭英特尔管理引擎接口(Intel Management Engine Interface)以节省设备电源时，通常会出现此问题。
如果您Black Screen during shutdown in Windows 11/10 allows only Power button shutdown 问题，您可以尝试以下我们推荐的解决方案，不分先后，看看是否有助于解决问题。
- 更新图形驱动程序
- 修改电源管理
- 禁用混合关机
- 启用引导日志
- 启用关机事件跟踪器
- 使用自动运行进行故障排除
- 运行黑屏疑难解答
让我们看一下关于列出的每个解决方案所涉及的过程的描述。
1]更新图形驱动程序
在 Windows 11/10 关机期间解决此Black Screen during shutdown in Windows 11/10 allows only Power button shutdownWindows设备上的电源按钮关机问题是更新您的图形适配器驱动程序 - 您可以通过设备管理器(Device Manager)手动更新图形驱动程序(update your graphics drivers)来做到这一点，或者您可以在Windows 更新下(Windows Update)的可选更新(on the Optional Updates)部分获取驱动程序更新。您也可以从显卡硬件制造商的网站(manufacturer’s website)下载最新版本的驱动程序。
提示(TIP)：按WinKey+Ctrl+Shift+B键盘快捷键重新启动显示驱动程序(restart your Display driver)，看看是否有帮助。
2]修改电源管理
此解决方案要求您修改英特尔管理引擎接口的电源管理 -(Intel Management Engine Interface –)一种嵌入式微控制器（集成在某些英特尔(Intel)芯片组上），运行轻量级微内核操作系统，提供基于英特尔(Intel)处理器的计算机系统所附带的各种功能和服务。
要修改Windows PC上英特尔管理引擎接口(Intel Management Engine Interface)的电源管理，请执行以下操作：
- 按Windows key + X打开高级用户菜单。
- 点击键盘上的M键打开设备管理器(Device Manager)。
- 在设备管理器(Device Manager)中，向下滚动已安装设备的列表并展开系统设备(System devices) 部分。
- 接下来，双击Intel(R) Management Engine Interface条目以编辑其属性。
- 在IMEI属性窗口中，单击电源管理选项卡(Power Management tab)。
- 现在，取消选中允许计算机关闭此设备以节省电源(Allow the computer to turn off this device to save power)选项。
- 单击确定(OK) 以保存更改。
- 退出设备管理器。
看看问题是否解决。如果没有，请尝试下一个解决方案。
3]禁用混合关机
您可以禁用混合关机(Hybrid Shutdown )，看看它是否有帮助。
4]启用引导日志
进入安全模式(Enter Safe Mode)。从Menu中，将光标向下移动到Enable Boot Logging，然后按 Enter。
重新启动时，在 C:Windows 文件夹中搜索ntbtlog.txt文件。(ntbtlog.txt)寻找任何加载设备驱动程序问题的迹象。
如果发现问题，请进入设备管理器(Device Manager)并禁用设备或卸载程序。重启(Reboot)。如果问题没有发生，那么您就知道，是该设备或程序引起了问题。
5]启用(Enable)关机事件跟踪器(Shutdown Event Tracker)
在Windows 11/10中启用关机事件跟踪器，以便能够分析您的系统关机过程。这将帮助您分析和确定原因。
6]使用自动运行进行故障排除
此解决方案要求您使用Autoruns进行故障排除，以识别可能导致此问题的程序。
要在Windows PC 上使用Autoruns进行故障排除，请执行以下操作：
- 在您的计算机上下载并安装Microsoft Autoruns 。
- 解压缩存档包(Unzip the archive package)。
- 双击系统架构的(system architecture)Autorun.exe以运行该程序。
- 在应用程序界面中，单击选项(Options)。
- 单击隐藏 Microsoft 条目(ide Microsoft Entries)。
现在，一次取消选中一项，并在您再次关闭时观察您的 PC 行为 - 重复直到您确定罪魁祸首程序。
7]运行黑屏疑难解答
您还可以使用Microsoft的在线(Microsoft)黑屏疑难解答，看看是否有帮助。
这篇文章将向您展示如何识别延迟 Shutdown 或 Startup 的 Windows 服务(identify Windows Services delaying Shutdown or Startup)。
希望这里的东西可以帮助你。
黑屏(Black)死机是什么原因？
如果您在 Windows 上遇到黑屏死机，(Black screen of death on your Windows)原因有很多，包括 –过热(Overheating)、更新问题、电源问题以及软件或驱动程序错误。在大多数情况下可以轻松解决此问题，但如果您经常遇到此问题，则很可能是硬件问题 - 您可能需要 PC 硬件技术人员的服务来诊断您的设备。
如何在启动Windows 10时修复(Windows 10)黑屏(Black)？
如果您启动 Windows 11/10 PC，并且设备启动到黑屏，您可以做的是只需按键盘上的WinKey+P或Ctrl+Alt+Del组合键即可调出提供 锁定计算机、切换用户、退出、更改密码和打开任务管理器选项(Lock computer, Switch user, Sign out, Change a password, and open Task Manager options)。单击屏幕右下角的电源按钮，然后选择重新启动(Restart)以重新启动 PC。
相关文章(Related post)：如何查找 Windows 意外关机的原因？(How to find the cause of an Unexpected Shutdown on Windows?)
Fix Black Screen after shutdown on Windows computer
Some Windows users may encounter the issue whereby when shutting down their Wіndows 11 or Windows 10 system, their computer shows a black screen, and the device doesn’t completely shut down. In this scenario, the users are able to shut down their devices completely only by pressing and holding down the Power button. In this post, we provide the most suitable solutions to this issue.
How do you shutdown laptop if screen is black?
PC users can shut down the laptop if the screen is black by pressing and holding the WinKey + Ctrl + Shift + B combo simultaneously while the computer is off. While still pressing both keys, hold down the Power button for one second, and then release the Power button and the keys. The power LED light will stay on, and the screen stays blank for about 40 seconds.
Is it safe to turn off your computer by pressing the Power button?
Except in cases of system freeze, do not make the practice of turning off your computer with the physical power button, as the button is designed only as a power-on button. It is very important that you shut down your system properly because simply turning the system off using the power button can potentially cause serious system file corruption.
Fix Black Screen after shutdown on Windows computer
This problem usually occurs when Windows turns off the Intel Management Engine Interface to save power on your device.
If you’re faced with this Black Screen during shutdown in Windows 11/10 allows only Power button shutdown issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Update graphics drivers
- Modify Power Management
- Disable Hybrid Shutdown
- Enable Boot Logging
- Enable the Shutdown Event Tracker
- Troubleshoot using Autoruns
- Run Black Screen Troubleshooter
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Update graphics drivers
The first line of action to resolve this Black Screen during shutdown in Windows 11/10 allows only Power button shutdown issue on your Windows device is to update your graphics adapter drivers – you can do so by either update your graphics drivers manually via the Device Manager, or you can get the driver updates on the Optional Updates section under Windows Update. You may also download the latest version of the driver from the graphics card hardware manufacturer’s website.
TIP: Press WinKey+Ctrl+Shift+B keyboard shortcuts to restart your Display driver and see if that helps.
2] Modify Power Management
This solution requires you to modify the power management for the Intel Management Engine Interface – an embedded microcontroller (integrated on some Intel chipsets) running a lightweight microkernel operating system that provides a variety of features and services that ships on Intel processor-based computer systems.
To modify the power management for the Intel Management Engine Interface on your Windows PC, do the following:
- Press Windows key + X to open the Power User Menu.
- Tap M key on the keyboard to open Device Manager.
- In Device Manager, scroll down through the list of installed devices and expand the System devices section.
- Next, double-click the Intel(R) Management Engine Interface entry to edit its properties.
- In the IMEI properties window, click the Power Management tab.
- Now, uncheck the option Allow the computer to turn off this device to save power.
- Click OK to save the changes.
- Exit Device Manager.
See if the issue is resolved. If not, try the next solution.
3] Disable Hybrid Shutdown
You may disable Hybrid Shutdown and see if it helps.
4] Enable Boot Logging
Enter Safe Mode. From the Menu, move the cursor down to Enable Boot Logging and hit Enter.
On reboot, search for the ntbtlog.txt file in C:\Windows folder. Look for any signs of problems loading device drivers.
If you find problems, go into Device Manager and disable the device or uninstall the program. Reboot. If the problem does not occur then you know, it was that device or program causing problems.
5] Enable the Shutdown Event Tracker
Enable the Shutdown Event Tracker in Windows 11/10 so as to be able to analyze your system shutdown process. This will help you analyze and identify the cause.
6] Troubleshoot using Autoruns
This solution requires you to troubleshoot using Autoruns to identify the program that might be causing this issue.
To troubleshoot using Autoruns on your Windows PC, do the following:
Now, uncheck one item at a time and observe your PC behavior when you shut down again – repeat until you identify the culprit program.
7] Run Black Screen Troubleshooter
You can also use the online Black Screen Troubleshooter from Microsoft and see if that helps.
This post will show you how to identify Windows Services delaying Shutdown or Startup.
Hope something here helps you.
What is the cause of Black screen of death?
If you encounter the Black screen of death on your Windows, it’s due to a number of reasons including – Overheating, update issues, a power supply issue and software or driver errors. This issue can be easily fixed in most cases, but if you encounter this issue on the regular, it’s most likely you have a hardware issue – and you may require the services of a PC hardware technician to diagnose your device.
How do I fix a Black screen on startup Windows 10?
If you start your Windows 11/10 PC, and the device boots to a black screen, what you can do is to just press WinKey+P or Ctrl+Alt+Del key combo on your keyboard to bring up the security screen that provides the Lock computer, Switch user, Sign out, Change a password, and open Task Manager options. Click the power button at the bottom-right corner of your screen and select Restart to restart your PC.
Related post: How to find the cause of an Unexpected Shutdown on Windows?
