语音消息是在 WhatsApp 上传递信息(pass along information on WhatsApp)的便捷方式。如果您是一个懒惰的发短信者或要输入的文字太多，只需发送语音消息即可。它节省时间，就像文本一样，语音消息始终可以访问并且可以随时重新访问 - 直到它被发送者或接收者删除。
尽管语音消息有好处，但一个主要缺点是，与文本不同，您无法搜索语音消息的内容。
您可能会遇到WhatsApp语音消息无法正常工作的多种情况。有时，用户无法录制语音消息。其他时候，WhatsApp拒绝下载或播放语音信息。在某些情况下，播放语音消息不会产生声音输出。
如果WhatsApp语音消息无法在您的Android或 iOS 设备上运行，请参阅下一节中的故障排除解决方案。不过，在继续之前，请确保您的设备具有有效的互联网连接；网络连接不佳会延迟语音消息的传递和下载。
同样，在播放语音信息时，请确保手机显示屏的顶部（接近传感器所在的位置）未被覆盖。WhatsApp语音消息仍然无法正常工作吗？您可以采取更多措施来解决此问题。
1. 提高手机音量(1. Increase Your Phone’s Volume)
如果您在WhatsApp上播放语音消息但听不到音频输出，请检查您设备的音量是否过低或静音。提高手机的扬声器音量，然后重试。如果您使用带有专用静音按钮/滑块的耳机，您还应该确认您没有意外切换到该按钮。
对于连接到蓝牙(Bluetooth)设备的设备，请确保设备未处于低电平或静音状态。
2. 强制关闭 WhatsApp(2. Force-Close WhatsApp)
当WhatsApp没有响应或其某些功能突然停止工作时，强制停止应用程序可以使其恢复正常。对于 iOS 设备，关闭WhatsApp（就像您关闭任何其他应用程序一样）并重新打开它。
要在Android设备上强制停止WhatApp，请打开WhatsApp的信息页面（长按WhatsApp并点击信息图标）。
选择强制停止(Force Stop)并在确认提示上点击确定(OK)以继续。
单击打开(Open)以再次启动应用程序。如果您仍然无法播放WhatsApp语音消息，请继续执行下一个故障排除步骤。
3.清除缓存（Android）(3. Clear Cache (for Android))
WhatsApp将临时信息存储在您设备上的缓存文件中。尽管缓存文件有助于提高WhatsApp的速度和整体使用体验，但它们也可能导致应用出现故障——尤其是在缓存文件损坏的情况下。
如果WhatsApp语音消息不起作用，请清除应用程序的缓存并重试。在WhatsApp信息页面上，选择存储和缓存(Storage & cache)，然后点击清除缓存(Clear cache)图标。
4.检查WhatsApp权限(4. Check WhatsApp Permissions)
继续前进，您还应该确认WhatsApp具有在您的设备上发送语音消息的必要权限。拒绝某些权限可能会导致WhatsApp失去某些功能。如果WhatsApp的语音消息不起作用，那可能是因为该应用程序无法访问您手机的存储空间或麦克风。
检查 Android 上的 WhatsApp 权限(Check WhatsApp Permission on Android)
按照以下步骤授予WhatsApp访问您Android智能手机的麦克风和存储空间的权限。
1.长按WhatsApp图标并点击信息(info)图标。
这会将您重定向到 WhatsApp 的设置页面。另一种方法是转到设置(Settings)>应用程序和通知(Apps & notifications)>所有应用程序(All Apps)> WhatsApp。这些步骤可能会因您的Android(Android)设备的品牌和操作系统而异。
2. 选择权限(Permissions)。
3. 单击存储(Storage)和麦克风(Microphone)。
4. 确保两个权限都设置为允许(Allow)。
在 iOS 上检查 WhatsApp 权限(Check WhatsApp Permission on iOS)
对于 iPad 和 iPhone 用户，请按照以下步骤授予WhatsApp语音消息所需的必要权限（即麦克风访问权限）。(Microphone)
- 启动 iOS设置(Settings)菜单，滚动到页面底部，然后选择WhatsApp。
- 确保打开麦克风访问。(Microphone)
返回WhatsApp并检查您现在是否能够播放和发送语音消息。
5.检查可用存储(5. Check Available Storage)
(Voice)您在WhatsApp(WhatsApp)上收到的语音信息会自动下载并保存到您的设备中。确保(Make)有足够的存储空间来容纳WhatsApp上的语音消息和其他媒体文件。
如果您的手机存储空间不足，WhatsApp可能无法加载或播放语音消息。要解决此问题，请删除设备上的临时垃圾文件( delete temporary junk files)，减少 WhatsApp 的存储使用量( reduce WhatsApp’s storage usage)，或使用第三方清理应用程序( third-party cleaning apps)来释放未使用的文件和应用程序占用的空间。
6.关闭其他应用(6. Close Other Apps)
如果您无法录制语音消息，那可能是因为您设备的麦克风正被另一个应用程序使用。关闭可能正在使用手机麦克风的应用程序，然后再次尝试录制语音消息。您应该注意的应用程序包括录音应用程序、视频会议应用程序、屏幕录制应用程序等。
7. 检查 WhatsApp 的服务器(7. Check WhatsApp’s Server)
WhatsApp服务器有过在您最意想不到的时候停止服务的历史。这会导致即时消息服务的某些功能出现故障。如果您在播放语音消息时收到“下载失败”的错误消息，则可能是 WhatsApp 的服务器已关闭。( error that reads “download failed”)
您可以使用DownDetector(DownDetector)等第三方工具来检查WhatsApp服务器的状态。如果WhatsApp的服务器出现问题，您必须等到WhatsApp解决问题；与服务器相关的问题通常会在几分钟或几小时内得到解决。
8.重启你的手机(8. Restart Your Phone)
如果WhatsApp服务器正在启动并且问题仍然存在，请尝试重新启动您的设备。这可以修复所有与设备相关的错误，阻止您在WhatsApp上录制或播放语音消息。
9. 更新 WhatsApp(9. Update WhatsApp)
您应始终确保您的手机上安装了最新版本的WhatsApp 。WhatsApp为这些更新配备了补丁修复程序，以消除导致语音消息传递和其他功能出现故障的错误。启动手机的应用商店并安装任何可用的WhatsApp更新。
10.重新安装WhatsApp(10. Reinstall WhatsApp)
如果WhatsApp是最新的，但您仍然无法播放、发送或下载语音消息，请从您的设备中删除该应用程序并从头开始安装。在此之前，请确保将WhatsApp 备份到 Google Drive( backup WhatsApp to Google Drive)，以免丢失对话和媒体文件。
让语音消息再次工作(Get Voice Messages Working Again)
我们知道语音消息是您的事，当您因为WhatsApp语音消息功能无法正常工作而被迫输入长段落时会感到沮丧。
我们相信，至少上述解决方案之一将解决问题，您应该立即恢复发送和接收语音消息。让我们知道哪些解决方案解决了问题，或者您是否需要进一步的帮助。
WhatsApp Voice Messages Not Working? Here’s What To Do
Voiсe messages аre a convenient way to pass along information on WhatsApp. If you’re a lazy texter or there’s too much text to type, just send a voice message. It’s time-saving and just like texts, voice messages are always accessible and can be revisited at any time—until it’s deleted by the sender or receiver.
Despite the benefits of voice messages, one major downside is that, unlike texts, you can’t search for the content of voice messages.
You may come across a number of situations where WhatsApp voice messages are not working. Sometimes, users are unable to record a voice message. Other times, WhatsApp refuses to download or play voice messages. There are also instances where playing voice messages produces no sound output.
If WhatsApp voice message isn’t working on your Android or iOS device, refer to the troubleshooting solutions in the next section. Before you proceed though, make sure your device has an active internet connection; poor network connectivity delays the delivery and download of voice messages.
Likewise, make sure the top of your phone’s display (where the proximity sensor is located) isn’t covered while playing voice messages. Are WhatsApp voice messages still not working? There are a few more things you can do to fix the issue.
1. Increase Your Phone’s Volume
If you’re playing voice messages on WhatsApp but don’t hear audio output, check that your device’s volume isn’t low or muted. Increase your phone’s speaker volume and try again. If you’re using headphones with a dedicated mute button/slider, you should also confirm that you haven’t toggled on the button by accident.
For devices connected to a Bluetooth device, make sure the device isn’t low or muted.
2. Force-Close WhatsApp
When WhatsApp isn’t responding or some of its features suddenly stop working, force-stopping the app could restore it to normalcy. For iOS devices, close WhatsApp (as you would any other app) and re-open it.
To force-stop WhatApp on an Android device, open WhatsApp’s info page (long-press WhatsApp and tap the info icon).
Select Force Stop and tap OK on the confirmation prompt to proceed.
Click Open to launch the app again. If you still can’t play WhatsApp voice messages, proceed to the next troubleshooting step.
3. Clear Cache (for Android)
WhatsApp stores temporary information in cache files on your device. Although cache files help to improve WhatsApp’s speed and overall usage experience, they could also cause the app to malfunction—particularly if the cache files become corrupt.
If WhatsApp voice messages aren’t working, clear the app’s cache and try again. On the WhatsApp info page, select Storage & cache and tap the Clear cache icon.
4. Check WhatsApp Permissions
Moving on, you should also confirm that WhatsApp has the necessary permissions to send voice messages on your device. Denying some permissions might cause WhatsApp to lose certain functionality. If WhatsApp’s voice messaging isn’t working, that could be because the app doesn’t have access to your phone’s storage or microphone.
Check WhatsApp Permission on Android
Follow the steps below to grant WhatsApp access to your Android smartphone’s mic and storage.
1. Long-press the WhatsApp icon and tap the info icon.
That will redirect you to WhatsApp’s settings page. An alternate route is to go to Settings > Apps & notifications > All Apps > WhatsApp. These steps may vary depending on the brand and operating system of your Android device.
2. Select Permissions.
3. Click on Storage and Microphone.
4. Make sure both permissions are set to Allow.
Check WhatsApp Permission on iOS
For iPad and iPhone users, follow the steps below to grant WhatsApp the necessary permission (i.e Microphone access) required for voice messaging.
- Launch the iOS Settings menu, scroll to the bottom of the page, and select WhatsApp.
- Make sure Microphone access is toggled on.
Return to WhatsApp and check if you’re now able to play and send voice messages.
5. Check Available Storage
Voice messages you receive on WhatsApp are automatically downloaded and saved to your device. Make sure there’s enough storage space to accommodate the voice messages and other media files on WhatsApp.
If your phone is low on storage space, WhatsApp may fail to load or play voice messages. To fix this, delete temporary junk files on your device, reduce WhatsApp’s storage usage, or use third-party cleaning apps to free up space occupied by unused files and apps.
6. Close Other Apps
If you’re unable to record voice messages, that could be because your device’s microphone is being used by another app. Close applications that may be using your phone’s microphone and try recording the voice message again. Apps that you should look out for include voice recording apps, video conferencing apps, screen recording apps, etc.
7. Check WhatsApp’s Server
WhatsApp servers have a history of going out of service when you least expect it. This causes some features of the instant messaging service to malfunction. If you get an error that reads “download failed” when you play a voice message, there’s a probability that WhatsApp’s servers are down.
You can use third-party tools like DownDetector to check the status of WhatsApp’s server. If there’s a problem with WhatsApp’s servers, you’ll have to wait until WhatsApp resolves the problem; server-related issues are usually fixed within minutes or hours.
8. Restart Your Phone
If WhatsApp servers are up-and-running and the problem persists, try restarting your device. That could fix all device-related errors preventing you from recording or playing voice messages on WhatsApp.
9. Update WhatsApp
You should always ensure that you have the latest version of WhatsApp installed on your phone. WhatsApp equips these updates with patch fixes that remove bugs causing voice messaging and other features to malfunction. Launch your phone’s app store and install any available WhatsApp update.
10. Reinstall WhatsApp
If WhatsApp is up-to-date but you still can’t play, send, or download voice messages, delete the app from your device and install it from scratch. Before you do that, make sure you backup WhatsApp to Google Drive so you don’t lose your conversations and media files.
Get Voice Messages Working Again
We understand that voice messages are your thing, and it’s frustrating when you’re forced to type long paragraphs because the WhatsApp voice message feature isn’t working.
We’re confident that at least one of the solutions mentioned above will resolve the problem and you should be back to sending and receiving voice messages in no time. Let us know which of the solutions fixed the problem or if you need further help.
