如果Windows 11或 Windows 10 上的^{(Windows 11)}Outlook在您登录或检查新邮件时抛出错误0x80190005 ，那么这些建议一定会帮助您解决问题。^(0x80190005)这是Xbox^(Xbox)、Microsoft Store应用程序和Cortana也会发生的一般错误。

修复 Outlook 错误 0x80190005

根据论坛用户对此错误的报告，它发生的主要原因只有 2-3 个。第一个是您在使用Outlook帐户登录时遇到问题，第二个是您还不是成年人。在后一种情况下，您可能被标记为未成年孩子，这可能会限制您。

1. 在线登录您的Microsoft帐户
2. 更改^{(Change DOB)}成人资料^{(Adult Profile)}的出生日期或从家庭组中^{(Family Group)}删除^(Remove)
3. 切换^(Switch)到本地^(Local)，然后返回Microsoft帐户

如果您未满 13 岁面临此问题，您可能需要向您的父母或家庭组的管理人询问此问题。

1]在线登录^(Sign)您的Microsoft帐户

转到Outlook.com并使用您的^{(Outlook.com)}Microsoft帐户登录。如果您能够使用现有的用户名和密码登录，那么这不是问题。但是，如果您因任何原因受到限制，则需要更改您的Microsoft帐户密码。转到account.microsoft.com，然后重置密码。如果您有儿童帐户，则只有年满 13 岁才能更改生日。13 岁以下的帐户需要家长批准。

2]更改^{(Change DOB)}成人资料^{(Adult Profile)}的出生日期或从家庭组中^{(Family Group)}删除^(Remove)

如果您不是成年人，您也会收到此错误。打开您的Microsoft帐户配置文件设置^{(Profile settings)}。单击^(Click)编辑配置文件^{(Edit Profile)}并确保正确设置年龄。如果这没有帮助，您可以要求您的父母将您从Microsoft Family中删除，然后您应该能够登录而不会出现 0x80190005 错误。

3]切换^(Switch)到本地^(Local)，然后回到微软^(Microsoft)帐户

如果您的Microsoft帐户出现此错误，我们建议您切换到本地帐户，然后再次连接到您的Microsoft帐户。该过程应该摆脱阻止您访问本地帐户的任何内容。如果您没有太多开销来重新设置您的个人资料，请尝试使用新帐户。

我希望这篇文章很容易理解，并且您能够解决出现问题， 0x80190005^(Something) – Windows 11/10Outlook错误。

Something went wrong, 0x80190005 - Outlook error on Windows 11/10

If Outlook on Windоws 11 or Windows 10 throws up an error 0x80190005 when you or sign-in or check for new messages, then these suggestions are sure to help you fix the problem.  It is a general error that also occurs for Xbox, Microsoft Store applications, and Cortana.

Fix Outlook error 0x80190005

Based on forum users’ reports on this error, it occurs majorly for only 2-3 reasons. The first is when you have a problem sign-in in using your Outlook account, and second is when you are still not an adult. In the latter situation, you might have been marked as an underaged kid, and that could be restricting you.

1. Sign in to your Microsoft account online
2. Change DOB for Adult Profile or Remove from Family Group
3. Switch to Local and then back to Microsoft account

If you are under the age of 13 facing this issue, you may have to ask about this to your parent or the person managing the family group.

1] Sign in to your Microsoft account online

Go to Outlook.com and sign-in with your Microsoft account. If you are able to sign in with your existing username and password, then this is not the problem. However, if you are restricted for any reason, you need to change your Microsoft account password. Go to account.microsoft.com, and reset the password. If you have a child account, you can change your birthday only if you are older than 13. Accounts under 13 will need parental approval.

2] Change DOB for Adult Profile or Remove from Family Group

If you are not an adult, you can receive this error as well.  Open your Microsoft Account Profile settings. Click on Edit Profile and make sure the age is set correctly. If that doesn’t help, you can ask your parents to remove you from Microsoft Family, and then you should be able to sign in without 0x80190005 error.

3] Switch to Local and then back to Microsoft account

If your Microsoft account is stuck here with this error, then we suggest you switch to a local account and then connect to your Microsoft account again. The process should get rid of anything which was blocking you from accessing the local account. If you don’t have a lot of overhead to set up your profile again, try using a new account.

I hope the post was easy to follow, and you were able to resolve Something went wrong, 0x80190005 – Outlook error on Windows 11/10.

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