许多用户一直在询问如何修复Microsoft Store在尝试下载或更新Xbox 游戏(Xbox Games)时可能抛出的 错误0x87e00017。该错误主要由在其计算机上使用 PC游戏通行证(Game Passes)的游戏用户遇到。
微软的Xbox游戏是一种视频订阅,用户可以使用它来安装多个电脑游戏。Windows 11/10中的错误 0x87e00017 。
Microsoft Store 错误 0x87e00017
我们了解到,该代码也会向那些利用Xbox Game Pass服务的人展示。现在,很多用户在看到错误后可能想知道该怎么做以及如何进行下一步。好吧,没有必要惊慌,因为有一种方法可以一劳永逸地解决它,我们现在将讨论这个问题。
在您继续应用下面要讨论的步骤之前,我们建议您检查以下先决条件:
- 足够的硬盘存储空间
- 以管理员身份启动游戏,
- 提供正确的游戏通行证(Game Pass)登录游戏(Game)。
如果完成后游戏仍然无法运行,您可以尝试以下建议。
- 清除 Microsoft Store 缓存
- 重置 Xbox Game Pass 缓存
- 更新 Steam/Xbox 服务。
- 使用 Windows 应用商店(Use Windows Store)应用疑难解答。
- 重置该特定游戏
- 检查 Xbox 服务更新
- 使用 Xbox Beta 应用程序
- 其他建议。
以下是处理此问题的详细步骤。
1]清除Microsoft Store缓存
清除存储缓存几乎可以解决所有问题,包括 0x87e00017。这是您可以在 Windows 10 计算机上清除 Microsoft Store 缓存的方法:(clear the Microsoft Store cache)
首先,在提升的控制台上启动具有管理权限的命令提示符,然后键入(Command Prompt)wsreset.exe,然后按Enter。
稍等片刻,代码开始运行并清除存储缓存。
此过程完成后,Microsft Store将自动启动。
2]重置Xbox Game Pass缓存(2] Reset Xbox Game Pass cache)
清除Microsoft商店缓存后,还要清除Xbox Games Pass。这样做将解决由于累积缓存而出现的任何问题。这是重置Xbox游戏通行证缓存的方法-
按Windows + S组合启动搜索栏,然后在文本字段中输入Xbox Game Pass 。
单击顶部结果,然后点击应用程序设置(App Settings)。
向下滚动到重置(Reset)按钮,然后单击它。
最后,如果要求您同意,请再次点击重置(Reset )。
3] 更新 Steam/Xbox 服务
当您在 PC 上玩游戏时开始收到 0x87e00017 错误时,请确保所有与游戏相关的服务都已更新,如果没有,这就是如何处理它 -
单击篮子图标(basket icon)以启动Microsoft商店应用程序。然后转到右上角并单击三个水平点。
选择下载和更新(Downloads and updates)选项。然后,再次转到右上角,然后单击获取更新。(Get updates.)
这样做会为 Steam 或 Xbox 控制台下载并安装任何待处理的更新。
如果完成,请尝试重新运行游戏。错误 0x87e00017 不应再次出现。
4]使用Windows商店应用程序疑难解答(Use Windows Store Apps Troubleshooter)
在玩游戏时仍然出现 0x87e00017 的情况下,请运行Windows 应用商店应用程序疑难解答。(Windows Store Apps troubleshooter.)
在Windows 11(Windows 11)中运行Windows 应用商店应用程序(Windows Store Apps)疑难解答的过程如下:
- 打开 Windows 11 设置
- 点击系统
- 选择疑难解答
- 单击其他疑难解答
- 您将在那里看到Windows 应用商店应用程序(Windows Store Apps)。
在 Windows 10 中,转到设置(Settings)>更新和安全(Update & Security)>疑难解答(Troubleshoot)。跳到右侧并单击Additional Troubleshooters。
在显示屏幕上,选择Windows 应用商店应用(Windows store apps)并单击运行疑难解答(Run the Troubleshooter)。
疑难解答将立即开始寻找潜在的问题。如果它提供任何修复,请单击应用此修复( Apply this fix)按钮。最后,重新启动计算机。
5]重置该特定游戏
如果错误 0x87e00017 仅针对特定游戏发生,请重置该特定游戏(reset that particular game)。您可以通过执行以下操作来做到这一点 -
右键单击Windows 图标(Windows icon)并选择顶部的选项。即应用程序和功能(App & Features)。
在右侧窗格中,请向下滚动到有问题的应用程序(problematic app)并右键单击它。点击扩展窗格上的高级选项。(Advanced)
在新打开的窗口中,向下滚动并单击Reset。
当出现要求您许可的弹出窗口时,请再次重置(Reset)。
6]检查Xbox服务更新
打开Microsoft Store,然后单击顶部带有三个点的按钮。选择Download and Updates,然后从新加载的屏幕中,单击Get Updates为需要它们的应用程序下载新的可用更新。这可能还包括Xbox应用程序。
阅读(Read): Microsoft Store 应用程序崩溃并出现异常代码 0xc000027b(Microsoft Store apps crash with Exception Code 0xc000027b)。
7]使用 Xbox Beta(Use Xbox Beta)应用程序修复 0x87e00017(Fix 0x87e00017)
如果在Xbox(Xbox)主机上玩游戏时弹出 0x87e00017 错误,那么您应该尝试安装此应用程序的测试版。
转到Xbox Beta 站点( Xbox Beta site),然后单击下载应用程序。(DOWNLOAD THE APP.)
下载完成后,打开包含安装文件的文件夹并双击(double)它。
接受安装Xbox Beta 应用程序( Xbox Beta app)的所有条款和条件。现在尝试安装任何最初导致问题的游戏。
8] 其他建议
- 将xvcf1.xboxlive.com添加到您的 Umbrella全局允许列表(Global Allow List)并查看
- 将您的 DNS 解析器更改(Change your DNS resolvers)为类似于 Google 的 8.8.8.8 并查看。
如果本文对您有所帮助,您可能还想查看10 个 Xbox One 提示和技巧。
Fix Xbox or Microsoft Store error 0x87e00017 in Windows 11/10
Many users have been asking how to fix error 0x87e00017 which Microsoft Store can throw up when trying to download or update Xbox Games. The bug is mostly encountered by game users who use PC Game Passes on their computers.
Microsoft’s Xbox game is a video subscription that its users can use to install multiple computer games. Without any further ado, let’s look at how to fix error 0x87e00017 in Windows 11/10.
Microsoft Store Error 0x87e00017
We understand that the code also shows itself to those who are taking advantage of the Xbox Game Pass service. Now, a lot of users might be wondering what to do and how to make the next step after seeing the error. Well, there is no need to be alarmed because there is a way to fix it once and for all, and we’re going to discuss that right now.
Before you go ahead and apply the steps to be discussed below, we advise you to check the following prerequisites:
- Sufficient HDD Storage
- Launch Game as an administrator,
- Sign in to the Game providing the correct Game Pass.
If that is done and the game still won’t work, you may try the below suggestions.
- Clear Microsoft Store cache
- Reset Xbox Game Pass cache
- Update Steam/Xbox services.
- Use Windows Store apps troubleshooter.
- Reset that particular game
- Check for Xbox services update
- Use Xbox Beta app
- Other suggestions.
Here’s are detailed steps for handling this issue.
1] Clear the Microsoft Store cache
Clearing the store cache solves almost all the issues, including 0x87e00017. This is how you can clear the Microsoft Store cache on Windows 10 computer:
First, launch Command Prompt having administrative rights on the elevated console, then type wsreset.exe, and press Enter.
Wait a while as the code starts running and clearing the store cache.
When this process completes, Microsft Store will launch automatically.
2] Reset Xbox Game Pass cache
After clearing the Microsoft store cache, clean Xbox Games Pass as well. Doing it will fix any issue that arises due to accumulated cache. Here is how to reset the Xbox game pass cache-
Press the Windows + S combination to launch the search bar, and type Xbox Game Pass in the text field.
Click on the top result and tap App Settings.
Scroll down to the Reset button, and click on it.
Finally, if you are asked for your consent, tap Reset again.
3] Update Steam/Xbox services
When you start receiving the 0x87e00017 error while playing games on your PC, make sure all game-related services are updated, and in case it is not, this is how to go about it –
Click the basket icon to start the Microsoft store application. Then go to the top-right corner and click the three horizontal dots.
Select the Downloads and updates option. Then, go to the top-right corner again, and click Get updates.
Doing so will download and install any pending updates for either steam or Xbox console.
If done, try rerunning the game. The error 0x87e00017 should not appear again.
4] Use Windows Store Apps Troubleshooter
In a scenario whereby the 0x87e00017 still appears while playing games, run the Windows Store Apps troubleshooter.
The procedure to run the Windows Store Apps troubleshooter in Windows 11 is as follows:
- Open Windows 11 Settings
- Click System
- Select Troubleshoot
- Click on the Other Troubleshooters
- You will see the Windows Store Apps there.
In Windows 10, go to Settings > Update & Security > Troubleshoot. Jump to the right and click Additional Troubleshooters.
On the display screen, select Windows store apps and click Run the Troubleshooter.
The troubleshooter will immediately start looking for the underlying problems. If it provides any fix, click on the Apply this fix button. Finally, restart your computer.
5] Reset that particular game
If the error 0x87e00017 occurs only for a particular game, reset that particular game. You can do this by doing the following –
Right-click on the Windows icon and select the option at the top. i.e App & Features.
On the right pane, please scroll down to the problematic app and right-click on it. Hit the Advanced option on the extended pane.
On the newly opened window, scroll down and click Reset.
When a pop-up appears asking you for permission, the Reset again.
6] Check for Xbox services update
Open the Microsoft Store, then click on the button at the top that has three dots. Select Download and Updates, then from the newly loaded screen, click on Get Updates to download newly available updates for apps that need them. This might also include the Xbox app.
Read: Microsoft Store apps crash with Exception Code 0xc000027b.
7] Use Xbox Beta app to Fix 0x87e00017
If the 0x87e00017 error pops-up while playing games on the Xbox console, then you should try installing the beta version of this application.
Go to the Xbox Beta site, and click DOWNLOAD THE APP.
When the download is complete, open the folder containing the setup file and double-click on it.
Accept all the terms and conditions to install the Xbox Beta app. Now try installing any game that was causing issues initially.
8] Other suggestions
- Add xvcf1.xboxlive.com to your Umbrella Global Allow List and see
- Change your DNS resolvers to something like Google’s 8.8.8.8 and see.
If this article was helpful, you might also want to look at 10 Xbox one tips and tricks.