没有什么(s nothing)比终于回到家、坐下来观看节目并意识到Hulu不工作更糟糕的了。就像其他在线服务一样, (Just)Hulu停止工作的原因有很多。幸运的是,有很多解决方案。
在本文中,我们将看看困扰Hulu的许多常见问题的修复方法。我们的解决方案将涵盖所有与Hulu兼容的设备,因此请按顺序尝试每个步骤,并跳过任何不适用于您的特定设备的步骤。我们将从最有可能的修复开始,然后进入特定的错误代码。
1. 检查您的互联网连接
Hulu无法正常工作的最常见原因包括互联网连接问题、软件问题和Hulu 服务(Hulu service)中断。首先要做的是仔细检查您的互联网是否正常工作以及您是否达到了推荐的流媒体速度。
前往诸如Ookla 之(Ookla)类的速度检查网站。选择Go并等待查看您的互联网速度(internet speed)。Hulu建议标准清晰度的下载(Mbps download)速度最低为 3 Mbps ,超 高清的下载速度最高为 16 Mbps 。
如果您遇到互联网问题,您可以根据您的设备 采取一些措施来改善您的连接。(improve your connection)
2. Hulu 倒闭了吗?
接下来要做的是检查Hulu本身是否已关闭。
要检查,您可以前往像Down Detector或Is It Down Right Now这样的网站。这些网站依靠用户报告来指出包括Hulu在内的许多服务存在的问题。如果有几个人最近遇到了问题,则很可能是Hulu 服务(Hulu service)本身有问题。
或者,您可以直接访问Hulu Twitter 帐户(Hulu Twitter account),查看他们是否报告了任何问题或中断。
要隔离问题,您可以尝试在其他设备上流式传输Hulu。如果另一台设备可以毫无问题地从Hulu流式传输,则可能是原始设备出现故障。
3. 重置您的 Hulu 应用
如果Hulu没有关闭,并且您的互联网很好,则问题可能出在您的应用程序上。重新启动应用程序有时可以修复残留的错误,因此请先尝试此操作。
如果您无法直接关闭应用程序(例如在智能电视上),请前往下一部分。
4.重新启动您的设备
接下来要尝试重新启动用于流式传输的设备。重新启动有助于清除临时文件,并可以修复许多令人沮丧的错误。关闭设备 30 秒,然后重新打开。
5.更新或重新安装应用程序
如果您通过Hulu 应用(Hulu app)进行流式传输,下一步是检查它是否完全是最新的。这取决于您使用的设备。如果应用程序需要它,您将看到一个更新选项。
此外,本地存储的数据可能会随着时间的推移而损坏并阻止应用程序正常运行。在这种情况下,您可以尝试完全重新安装Hulu 应用程序(Hulu app)。
6. 更新您的设备
如果您的设备未(device isn)完全更新,则可能会出现问题。这些通常发生在Hulu 应用程序(Hulu app)更新后,不再与您的旧版本设备兼容。要解决此问题,只需将您的设备更新到最新版本。
7. Hulu 错误代码
Hulu的大多数问题都可以通过上述解决方案解决。但是,特定的Hulu 错误(Hulu error)代码可以帮助缩小问题的范围以及解决方法。最常见的是,您会遇到Hulu 错误(Hulu error)代码 3、5、16、400、500、5003、Hulu 受保护内容错误(Hulu Protected Content Error)和HDCP 错误(HDCP Errors)。
Hulu 错误代码 3 和 5
(Error)当Hulu无法加载视频时,会出现(Hulu)错误代码 3 和 5 ,它们通常是由互联网连接问题引起的。检查您的互联网连接(Check your internet connection)并确保您的应用程序和设备(app and device)已完全更新。
葫芦错误代码 500
此错误最常与Hulu 网站(Hulu website)相关。修复错误代码 500(error code 500)所能做的就是刷新页面(如果出现,则重新启动应用程序)。
葫芦错误代码 400
错误代码 400(Error code 400)可能是由您的帐户信息(account information)问题或Internet 连接(internet connection)问题引起的。要修复此错误,请先仔细检查您的互联网连接(internet connection)。如果没问题,请重新安装Hulu 应用程序(Hulu app),错误应该会得到修复。
如果没有,您可能需要从设备中删除您的帐户,然后重新添加。去做这个:
- 前往Hulu 网站(Hulu website)并登录。
- 在右上角选择您的姓名,然后点击Account。
- 选择管理设备(MANAGE DEVICES)。
- 找到给您错误代码 400(error code 400)的设备,然后选择REMOVE。
- 最后,重新安装Hulu 应用并登录(Hulu app and log)。
葫芦错误代码 16
错误代码 16(error code 16)是指无效区域错误(region error)。这意味着您正在尝试访问您所在地区不可用的视频,或者Hulu错误地认为您正在使用虚拟专用网络 ( VPN ) 或代理来访问他们的服务。如果您确实使用VPN或代理服务,请尝试将其关闭以查看错误代码(error code)是否仍然存在。
如果这不起作用(t work),请尝试连接到不同的 Wi-Fi 网络或使用您的蜂窝数据。如果这样可以解决问题,则您的原始连接很可能使用了透明代理。您可以通过路由器设置将其关闭。
葫芦错误代码 5003
此代码是指播放错误(playback error),表明问题出在您的设备或应用程序(device or app)上。尝试更新您的应用和设备(app and device),或完全重新安装应用。一些用户报告在遇到此错误代码(error code)时必须将手机恢复出厂设置。
Hulu 受保护的内容错误
受保护的内容错误包括代码 0326、2203、3307、3321、3323、3335 和 3343。这些错误可能是由错误或故障引起的,但通常是尝试在不提供支持(t offer support)的设备上观看受保护内容的结果为了它。
这些错误的最常见原因是当您的显示器是通过VGA 电缆(VGA cable)而不是HDMI 电缆连接(HDMI cable)时。使用HDMI 电缆(HDMI cable)重新连接或使用其他显示器,然后重试(monitor and try)。
有时使用双显示器可能会导致此问题。确保两台显示器都通过HDMI连接,或者在观看Hulu时尝试禁用其中一台显示器以修复此错误。
Hulu HDCP 错误
高带宽数字内容保护(Digital Content Protection)( HDCP ) 错误与嵌入在(HDCP)Hulu 应用程序(Hulu app)中的反盗版技术有关。
通常,可以通过拔下HDMI 电缆(HDMI cable)、关闭流媒体设备、然后重新连接电缆并重新打开设备来修复HDCP错误。如果失败,则您的HDMI 电缆(HDMI cable)可能有问题。尝试使用其他电缆、电视或显示器来隔离问题。
是时候放松了
流媒体服务的问题可能令人沮丧,而且它们似乎总是在新系列发布后立即发生。但是,希望Hulu能够恢复正常运行,因此您终于可以坐下来放松了。
如果您知道本文未列出的任何修复,请在下面的评论中告诉我们!
Hulu Not Working: Fixes for Common Issues
There’s nothing worse than finally getting home, sitting down to watch a show, and reаlizing that Hulu is not wоrkіng. Just like other online serνices, there are several reasons why Hulu can stop working. Luckily, therе are plenty of solutions.
In this article, we’ll take a look at fixes for many of the common issues that plague Hulu. Our solutions will cover all Hulu-compatible devices, so try each step in order and skip any that don’t apply to your specific device. We’ll start with the most likely fixes and head into specific error codes.
1. Check Your Internet Connection
The most common causes for Hulu not working include internet connectivity issues, software problems, and Hulu service outages. The first thing to do is double-check that your internet is working and that you’re reaching the recommended speeds for streaming.
Head to a speed-check website such as Ookla. Select Go and wait to see your internet speed. Hulu recommends a minimum of 3 Mbps download speed for standard definition up to 16 Mbps for ultra-high definition.
If you’re having internet problems, there are a few things you can do to improve your connection depending on your device.
2. Is Hulu Down?
The next thing to do is check whether Hulu itself is down.
To check, you can head to a website like Down Detector or Is It Down Right Now. These websites rely on user reports to indicate problems with many services, including Hulu. If several people have experienced recent issues, it’s likely that the Hulu service itself is at fault.
Alternatively, you can head straight to the Hulu Twitter account and see if they’ve reported any issues or outages.
To isolate the issue, you can try to stream Hulu on a different device. If another device can stream from Hulu with no issues, then it’s likely that the original device is glitching.
3. Reset Your Hulu App
If Hulu isn’t down, and your internet is fine, the problem likely lies with your app. Restarting the app can sometimes fix residual bugs, so start by trying this.
If you can’t close the app directly (such as on a smart TV), head to the next section.
4. Restart Your Device
Restarting the device you use to stream is the next thing to try. Restarting helps to clear temporary files and can fix many frustrating bugs. Power the device off for 30 seconds and then turn it back on again.
5. Update or Reinstall the App
If you’re streaming via the Hulu app, the next step is to check whether it’s fully up-to-date. This will depend on the device that you’re using. If the app requires it, you will see an option to update.
Further, locally stored data may become corrupt over time and prevent the app from functioning properly. In this case, you can attempt to reinstall the Hulu app completely.
6. Update Your Device
Issues can arise if your device isn’t fully updated. These usually occur after the Hulu app is updated and is no longer compatible with the older version of your device. To fix this, simply update your device to the latest version.
7. Hulu Error Codes
Most problems with Hulu can be fixed with the solutions above. However, specific Hulu error codes can help narrow down what the issue is and how to fix it. Most commonly, you will encounter Hulu error codes 3, 5, 16, 400, 500, 5003, the Hulu Protected Content Error, and HDCP Errors.
Hulu Error Code 3 and 5
Error codes 3 and 5 arise when Hulu is unable to load a video, and they’re usually caused by internet connection issues. Check your internet connection and ensure that your app and device are fully updated.
Hulu Error Code 500
This error is most commonly associated with the Hulu website. All you can do to fix error code 500 is refresh the page (or restart the app if it occurs there).
Hulu Error Code 400
Error code 400 is likely caused by issues with your account information, or issues with your internet connection. To fix this error, double-check your internet connection first. If it’s fine, reinstall the Hulu app and the error should be fixed.
If not, you may need to remove your account from the device, then add it back again. To do this:
- Head to the Hulu website and log in.
- Select your name in the top-right corner then click Account.
- Select MANAGE DEVICES.
- Find the device that is giving you the error code 400 and select REMOVE.
- Finally, reinstall the Hulu app and log in.
Hulu Error Code 16
The error code 16 refers to an invalid region error. This means that either you’re trying to access a video that isn’t available in your region, or Hulu incorrectly thinks that you’re using a virtual private network (VPN) or proxy to access their service. If you do use a VPN or proxy service, try turning it off to see if the error code persists.
If that doesn’t work, try connecting to a different Wi-Fi network or using your cellular data. If this fixes the problem, it’s likely that your original connection uses a transparent proxy. You can turn this off via your router settings.
Hulu Error Code 5003
This code refers to a playback error and indicates that the problem lies with your device or app. Try updating your app and device, or reinstalling the app entirely. Some users report having to factory reset their phones when encountering this error code.
Hulu Protected Content Errors
Protected content errors include codes 0326, 2203, 3307, 3321, 3323, 3335, and 3343. These errors can be caused by bugs or glitches, but are usually the result of trying to watch protected content on a device that doesn’t offer support for it.
The most common cause for these errors is when your monitor is connected via a VGA cable rather than an HDMI cable. Reconnect it using an HDMI cable or use a different monitor and try again.
Sometimes using dual monitors can cause this issue. Ensure that both monitors are connected via HDMI, or try disabling one of the monitors while you’re watching Hulu to fix this error.
Hulu HDCP Errors
High-bandwidth Digital Content Protection (HDCP) errors are related to anti-piracy technology embedded within the Hulu app.
Usually, HDCP errors can be fixed by unplugging your HDMI cable, turning off your streaming device, then reconnecting the cable and turning the device back on. If that fails, there may be an issue with your HDMI cable. Try another cable, television, or monitor to isolate the issue.
Time to Relax
Issues with streaming services can be frustrating, and they always seem to happen as soon as that new series gets released. But, hopefully, Hulu is back up and running so you can finally sit down and relax.
If you know of any fixes not listed in this article, let us know in the comments below!