您在使用(Are)Skype时遇到网络摄像头问题吗？您可以听到与您交谈的人的声音，但他们看不到您？或者他们唯一能看到的是模糊的线条或灰色的图像？无论您使用连接到计算机(Whether)USB 端口(USB port)的外部网络摄像头，还是依赖笔记本电脑的内置网络摄像头，您都可以做很多事情，以便Skype正确使用您想要的网络摄像头视频聊天(video chat)。您可以执行以下操作来解决Skype上的网络摄像头问题：
1. 检查Skype的视频设置中的所有内容是否正确配置
大多数与Skype中的网络摄像头相关的问题都可以从视频设置(Video settings)中解决。在 Skype 中，打开工具(Tools)菜单，然后单击或点击选项...(Options…)打开Skype设置的更快方法是同时按下“ Windows + ,"键。
打开Skype 的选项(Options)后，单击或点击窗口左侧“常规(General)”选项卡中的“视频设置”。(Video settings)在窗口的右侧，您应该会看到来自网络摄像头的视频(video feed)源，如下面的屏幕截图所示。
如果您没有看到任何图像并且您的计算机有视频捕获设备(video capture device)，或者如果您的 PC 上连接了任何其他视频设备，则Skype可能会认为它们也是网络摄像头。在某些情况下，Skype可能会将错误的设备设置为默认网络摄像头(default webcam)。要确保它正在使用您的网络摄像头，请检查“视频设置(Video settings)”窗口顶部是否有一个名为“选择网络摄像头”的下拉列表。(Select webcam)如果这样做，请打开列表并选择正确的网络摄像头。几秒钟后，您应该会看到来自网络摄像头的视频(video feed)源正在显示。
此外，如果您的网络摄像头有一个允许更详细配置的驱动程序，Skype应该会显示一个名为Webcam settings的按钮。单击/轻按它将打开网络摄像头的驱动程序设置，并允许您更改亮度、对比度、色调、饱和度和其他类似设置等内容。确保(Make)所有这些设置都正确设置。
然后，按照本文下一部分的说明进行操作。
2. 检查音频设置是否正确
大多数网络摄像头还具有内置麦克风，尽管您可能在Skype中有视频，但有时您会遇到声音问题。要检查该区域是否一切正常，请在Skype的“选项(Options)”窗口中，转到“常规(General)”选项卡并打开“音频设置(Audio settings)” 。在窗口的右侧，您应该看到Skype配置使用的麦克风和扬声器。
确保(Make sure)选择了正确的麦克风。例如，如果您想使用网络摄像头内置的麦克风，它应该与网络摄像头同名。如果你想在耳机上使用麦克风，或者如果你想使用外接麦克风，它应该有一个像Microphone (Your sound card's model name)这样的名字。选择正确的并大声说出一些话 - 当您这样做时，麦克风的音量滑块(volume slider)应变为部分绿色，让您知道已检测到声音。如果它根本没有变成绿色，那么您选择的麦克风很可能不起作用。
虽然它与网络摄像头无关，但检查是否也设置了正确的扬声器或耳机也没有什么坏处。在麦克风(Microphone)部分的正下方，您应该能够选择要使用的麦克风。
3. 拨打免费测试电话(test call)，确保您的网络摄像头的麦克风正常工作
完成所需的配置后，在“音频设置(Audio settings)”面板的底部，您将看到一个链接，上面写着“拨打免费测试电话”("Make a free test call")。虽然这不是强制性的，但如果您单击/点击它，Skype将发起一个呼叫，让您说些什么，使用麦克风记录您所说的内容，然后将其回放给您。如果您能听到自己的声音，则表示网络摄像头的麦克风设置正确。
一旦一切都按照您的意愿进行设置，请按保存(Save)以应用您的更改。
4. 确保您使用最新版本的Skype
这似乎很明显，但确保您使用最新版本的Skype至关重要。这个平台正在迅速发展，如果您使用非常旧的Skype版本，事情将不再顺利进行。微软(Microsoft)定期且相当快地为Skype提供新的更新。过时版本的Skype可能存在令人讨厌的错误，某些功能已被弃用，并且Skype 基础设施(Skype infrastructure)迅速变化，要求用户及时了解他们的应用程序。在桌面版Skype上，转到"Help -> Check for Updates"和Skype会告诉你是否有最新版本。
您可以随时从其官方网站下载最新版本的Skype ：下载 Skype(Download Skype)。
正如您将看到的，Skype可用于各种设备，从装有Windows 或 Linux(Windows or Linux)的计算机开始，到各种智能手机、平板电脑、Xbox游戏机、可穿戴设备，最后是智能电视。
5.关闭其他可能干扰网络摄像头的应用程序
网络摄像头通常无法向多个请求视频的应用程序提供视频源。这意味着，如果您使用Skype进行视频通话(video call)，它应该能够独占使用您的网络摄像头。有时，Skype可能会遇到障碍：如果您的网络摄像头已被另一个不授予Skype控制权的应用程序使用，则Skype无法使用网络摄像头。为避免这种情况，请确保您的Windows 计算机(Windows computer)上没有打开其他使用您的网络摄像头的应用程序。例如，您应该避免使用其他能够进行视频通话(video call)的聊天应用程序。
6. 确保网络摄像头已打开且面向您
不要笑，因为有时会发生这种情况，比如在当地酒吧和你的朋友度过一个漫长的夜晚之后。🙂您应该检查网络摄像头是否面向您，并确保它已打开。当您在Skype 通话(Skype call)中时，请检查其视频按钮(video button)是否已启用。
阅读本文的下一页，了解更多可以解决Skype中的网络摄像头问题的方法。其他一些可能的原因是USB连接不良、互联网连接不良或驱动程序不良。
11 things you can do to fix webcam issues on Skype
Are you having problems with yоur webcam while using Skype? You can hear the people to whom you speak, but they can't see you? Or maybe the only thing they can see are blurred lines or gray imagеs? Whether you use an external webcam that's connected to a USB port on your computer, or you rely on the built-in webcam from your notebook, there are more than a few things you can do so that Skype correctly uses correctly the webcam you want for video chat. Here is what you can do to troubleshoot issues with yoυr webcam on Skype:
1. Check that everything is configured correctly in Skype's video settings
Most issues related to webcams in Skype can be resolved from the Video settings. In Skype, open the Tools menu and then click or tap Options… A faster way to open Skype's settings is to press the "Windows + ," keys simultaneously.
Once Skype's Options open, click or tap Video settings in the General tab from the left side of the window. On the right side of the window, you should see a video feed from your webcam, like in the screenshot below.
If you don't see any image and your computer has a video capture device, or if there are any other other video devices connected to your PC, it may happen that Skype thinks that they are also webcams. In some cases, Skype can set a wrong device as a default webcam. To make sure that it's using your webcam, check if you have a drop-down list called Select webcam at the top of the Video settings window. If you do, open the list and select the correct webcam. After a few seconds, you should see a video feed from your webcam being displayed.
Also, if your webcam has a driver that allows more detailed configuration, Skype should display a button called Webcam settings. Clicking/tapping on it will open your webcam's driver settings and allow you to change things like the brightness, contrast, hue, saturation and other similar settings. Make sure that all these settings are set correctly.
Then, follow the instructions from the next section of this article.
2. Check that the audio settings are set correctly
Most webcams also have built-in microphones and although you might have video in Skype, there are times you have sound issues. To check that everything's alright in this area too, in Skype's Options window, head to the General tab and open the Audio settings. On the right side of the window, you should see what microphone and what speakers Skype is configured to use.
Make sure that the correct microphone is selected. For instance, if you want to use the microphone that's built into your webcam, it should bear the same name as the webcam. If you want to use the microphone on your headphones, or if you want to use an external microphone, it should bear a name like Microphone (Your sound card's model name). Select the right one and say something aloud - when you do that, the microphone's volume slider should turn partially green to let you know that sound has been detected. If it doesn't turn green at all, the microphone you've selected most probably doesn't work.
Although it's not related to the webcam, it doesn't hurt to also check that the right speakers or headphones are also set. Right beneath the Microphone section, you should be able to select the ones you want to use.
3. Make a free test call to make sure that your webcam's microphone works correctly
Once you've made the configurations you want, at the bottom part of the Audio settings panel, you will see a link that says "Make a free test call". Although it's not mandatory, if you click/tap on it, Skype will initiate a call that will let you say something, record what you say using your microphone, and then play it back to you. If you can hear yourself, then it means that the webcam's microphone is set correctly.
Once everything's set as you want, press Save to apply your changes.
4. Make sure that you use the latest version of Skype
It may seem pretty obvious, but making sure that you use the most recent version available of Skype is crucial. This platform is evolving rapidly and, if you use a very old version of Skype, things won't work smoothly anymore. Microsoft delivers new updates for Skype on a regular and rather fast pace. Outdated versions of Skype may have annoying bugs, certain features become deprecated and the Skype infrastructure changes rapidly, requiring users to stay up-to-date with their apps. On the desktop version of Skype, go to "Help -> Check for Updates" and Skype will tell you whether you have the latest version or not.
You can always download the latest version of Skype from its official website: Download Skype.
As you will see, Skype is available for all kinds of devices, starting with computers with Windows or Linux, to smartphones of all kinds, tablets, Xbox consoles, wearables and ending with smart TV's.
5. Close other apps that could interfere with the webcam
Webcams are not usually able to provide video feeds to more than one app requesting video. This means that, if you use Skype for a video call, it should be able to use your webcam exclusively. Sometimes, Skype can stumble upon barriers: if your webcam is already being used by another app that doesn't grant the control over to Skype, then Skype can't use the webcam. To avoid this situation, make sure that there are no other apps open on your Windows computer that use your webcam. For example, you should avoid using other chat apps that are capable of performing video calls.
6. Make sure that the webcam is on and that it's facing you
Don't laugh, as there are times when this can happen, like after a very long night with your buddies at the local pub. 🙂 You should check that the webcam is facing you and also make sure that it's on. When you're in a Skype call, check that its video button is enabled.
Read the next page of this article, to see more things which you can do to troubleshoot the issues you have with your webcam in Skype. Some of the other possible causes are poor USB connections, poor internet connections, or bad drivers.
