Outlook不仅仅是一个用于管理电子邮件的应用程序。它是您的生产力中心，您的日历、联系人、Teams 消息(Teams messages)和重要笔记都可以访问 - 如果您能找到它们的话。如果您的Microsoft Outlook笔记丢失，您需要找出原因并解决问题。
您的Outlook视图可以被修改（无意或选择）以隐藏某些元素，包括您的Outlook笔记。但是，您可以使用几种不同的方法轻松恢复丢失的笔记。要恢复丢失的Outlook笔记，请按照以下步骤操作。
1. 重置Outlook 视图设置(Outlook View Settings)
如果您最近配置了Outlook视图设置，则可能通过应用筛选或排序错误地隐藏了某些（或全部）笔记。要检查并重置 Outlook 视图设置(check and reset your Outlook view settings)，请按照以下步骤操作。
- 打开Outlook并从左侧侧面板底部的菜单栏打开“Notes”文件夹。
- 在“视图”(View)选项卡中，选择Current View > View Settings。
- 按“过滤器”(Press Filter)并确保没有选择可能排除您的笔记的条件，然后按“确定”。
- 按“排序”(Press Sort)并确保排序顺序设置为“图标”(Icon)或“已修改”(Modified)，然后按“确定”。
- 选择“分组(Select Group)依据”（如果它未灰显）并确保分组依据选项设置为“无”(None)，然后按“确定”。
- 如果更改仍然无法恢复您的笔记，请按“重置当前视图”(Reset Current View)恢复Outlook默认值。
这会将您的Outlook视图设置重置为默认配置，这应确保您的笔记在笔记文件夹中可见。您还可以使用笔记文件夹中的搜索功能来查找和识别特定笔记。
2.检查已删除邮件文件夹
看不到您的笔记？您可能不小心删除了它们。如果是这种情况，您需要检查Outlook(Outlook)中已删除邮件文件夹中的笔记是否仍可访问。如果是，您可以从那里恢复它们。
要在Outlook(Outlook)中恢复已删除的笔记，请按照以下步骤操作。
- 打开 Outlook。
- 在左侧面板中，选择“已删除邮件”(Deleted Items)文件夹。
- 搜索(Search)已删除项目的列表。右键单击要恢复的项目，然后选择“移动文件夹”(Move Folder)。
- 选择Notes文件夹并按 OK 确认。
这会将您删除的笔记恢复到原始位置。
3.以安全模式打开 Outlook
如果您在Outlook(Outlook)中查找笔记时遇到问题，但您认为应用程序本身有问题，则可能需要在安全模式下打开 Outlook(open Outlook in safe mode)。这将禁用任何可能影响性能（并可能导致您的笔记消失）的加载项或扩展。
要在安全模式下打开Outlook，请按照下列步骤操作。
- 如果Outlook正在运行，请确保完全退出。
- 接下来，右键单击“开始”(Start)菜单并选择“运行”(Run)。
- 在“运行”(Run)框中，键入 Outlook /safe，然后按“确定”。
这将以安全模式启动Outlook 。在默认配置可见且未激活任何加载项的情况下，请确保您可以在笔记文件夹或左侧面板中看到笔记。
如果可以，则问题可能是由您的某个加载项或扩展引起的。首先以安全(Safe)模式退出Outlook ，然后通过选择(Outlook)“文件”(File) > Options > Add-ins菜单来禁用加载项，并逐一禁用它们，看看是否有影响。
4. 修复 Outlook 数据文件
您的Outlook邮件和配置通常使用 .pst 或 .ost 格式保存在配置文件中。如果您的Outlook数据文件损坏或损坏，将会影响您可以看到的内容，并可能导致您丢失笔记。
文件损坏的原因有很多。在错误时间发生的恶意断电可能会导致数据丢失，但也不要忽视恶意软件感染——请务必首先
检查您的电脑是否存在恶意软件。(check your PC for malware)
值得庆幸的是，您可以修复此数据文件以恢复您的Outlook配置文件（以及任何丢失的注释）。要修复它，请按照以下步骤操作。
- 退出Outlook并确保它没有在后台运行。
- 打开文件资源管理器并访问(Open File Explorer)Microsoft Office安装中的特定文件夹。对于Microsoft 365 订阅者(Microsoft 365 subscribers)，这是 C:Program Files\Microsoft Office\root\Office16。在某些设备上，您可能会在 C:Program Files (x86) 文件夹中找到它。
- 找到SCANPST.EXE文件，右键单击它，然后选择以管理员身份运行(Run)。
- 在Microsoft Outlook 收件箱修复工具(Microsoft Outlook Inbox Repair Tool)窗口中，按“浏览”(Browse)并找到您的 .pst 或 .ost 文件 - 通常可在 C:Users 中找到AppDataLocalMicrosoftOutlook 文件夹。代替与您的用户文件夹的名称。如果您不确定，您需要首先在您的电脑中搜索(search your PC for files)带有.pst文件扩展名的文件。
- 找到后，按“开始”(Start)开始修复过程。
- 修复工具将检查您的文件是否有错误。如果它检测到任何内容，它会询问您是否要在修复之前保存备份。请(Make)确保在按“修复”之前启用“修复前备份扫描文件”(Repair)复选框(Make)。
- 等待该过程完成，然后按“确定”完成该过程。
这将修复您的Outlook数据文件并解决其中的任何问题。该过程完成后，您可能需要重新启动计算机。如果这不起作用，您可能需要修复 Office 安装(repairing your Office installation)。
5.从备份中
恢复Outlook笔记(Outlook)
如果您有Outlook(Outlook)数据文件的备份，则可以从中恢复任何丢失的Outlook笔记。(Outlook)如果您的笔记在意外断电或硬件故障期间被删除或损坏，这可能会很有用。
您需要Outlook(Outlook)数据文件的副本（.pst 或 .ost 格式）才能继续。
要从备份
恢复Outlook笔记，请按照以下步骤操作。(Outlook)
- 退出Outlook并仔细检查它是否没有在后台运行。
- 接下来，在计算机上找到.pst 或 .ost 格式的Outlook数据文件。(Outlook)默认位置是C:UsersAppDataLocalMicrosoft Outlook，替换使用您的用户帐户的正确文件夹名称。
- 右键单击该文件并选择“重命名”(Rename)，然后将当前数据文件重命名为另一个文件（例如，如果文件名为 Outlook.ost，请将其重命名为 Outlook-original.ost）。
- 将Outlook(Outlook)数据文件的备份版本复制到同一位置并将其重命名为原始文件名（例如 Outlook.ost）。
- 打开Outlook并检查您的笔记是否已恢复。
6. 检查 Outlook 更新
没有一个软件是没有错误的。如果您认为Outlook(Outlook)中的故障导致您的笔记消失，则可能值得检查Outlook软件中的任何更新。如果该错误如此严重，那么微软(Microsoft)很可能已经（或正在）通过新的更新解决该问题。
要解决此问题，您可以尝试将Outlook更新到最新版本，看看是否可以解决问题。要更新Outlook版本，请按照以下步骤操作。
- 打开Outlook并按File > Office Account。
- 选择更新选项 > 立即更新。
- 如果有任何更新，Outlook将安装它们 — 等待更新过程完成。
- 安装更新后，重新启动Outlook。
在 Outlook 中管理您的笔记
通过上述步骤，如果Outlook笔记丢失，您可以快速恢复它们。您可能更喜欢使用替代笔记应用程序，例如Microsoft OneNote。但是，为了确保您始终在云中拥有笔记的备份版本。
Outlook还遇到问题吗？如果Outlook 没有响应(Outlook isn’t responding)，您可能需要寻求更彻底的修复，或者考虑改用Gmail 等 Outlook 替代方案(Outlook alternative like Gmail)。
Microsoft Outlook Notes Missing? 6 Fixes to Try
Outlook isn’t just an application for managing your emails. It’s your productivity hub, with your calendar, contacts, Teams messages, and important notes all accessible—if you can find them, that is. If your Microsoft Outlook notes are missing, you’ll need to figure out why and resolve the problem.
Your Outlook view can be modified (by accident or choice) to hide certain elements, including your Outlook notes. However, you can easily restore your missing notes using a few different methods. To restore your missing Outlook notes, follow the steps below.
1. Reset Your Outlook View Settings
If you’ve recently configured your Outlook view settings, you might have mistakenly hidden certain notes (or all of them) by applying a filter or sort. To check and reset your Outlook view settings, follow these steps.
- Open Outlook and open the Notes folder from the menu bar at the bottom of the side panel on the left.
- In the View tab, select Current View > View Settings.
- Press Filter and make sure that there are no criteria selected that may exclude your notes, then press OK.
- Press Sort and make sure that the sort order is set to Icon or Modified, then press OK.
- Select Group By (if it isn’t grayed out) and make sure that the group by option is set to None, then press OK.
- If the changes still don’t restore your notes, press Reset Current View to restore the Outlook default.
This will reset your Outlook view settings to the default configuration, which should ensure that your notes are visible in the notes folder. You can also use the search function in the notes folder to look through and identify specific notes.
2. Check the Deleted Items Folder
Can’t see your notes? You may have accidentally deleted them. If that’s the case, you’ll need to check whether or not the notes are still accessible in your deleted items folder in Outlook. If they are, you can restore them from there.
To restore your deleted notes in Outlook, follow these steps.
- Open Outlook.
- In the panel on the left, select the Deleted Items folder.
- Search through the list of deleted items. Right-click on the item that you want to recover and select Move Folder.
- Choose the Notes folder and press OK to confirm.
This will restore your deleted notes to their original location.
3. Open Outlook in Safe Mode
If you’re having trouble finding your notes in Outlook, but you think the application itself is at fault, you may need to open Outlook in safe mode. This will disable any add-ins or extensions that could be having an impact on performance (and could cause your notes to disappear).
To open Outlook in safe mode, follow these steps.
- If Outlook is running, make sure to exit it fully.
- Next, right-click the Start menu and select Run.
- In the Run box, type outlook /safe and press OK.
This will launch Outlook in safe mode. With the default configuration visible and no add-ins activated, make sure you can see your notes in the notes folder or in the panel on the left.
If you can, then one of your add-ins or extensions may be causing the problem. Exit Outlook in Safe mode first, then disable the add-ins by selecting File > Options > Add-ins menu and disabling them one-by-one to see if it has an impact.
4. Repair Your Outlook Data File
Your Outlook messages and configuration are typically saved in a profile file using the .pst or .ost format. If your Outlook data file is corrupted or damaged, it will impact what you can see, and could result in you losing your notes.
There’s any number of reasons why the file could be corrupted. A rogue power outage at the wrong time could cause data loss, but don’t discount a malware infection either—make sure to check your PC for malware in the first instance.
Thankfully, you can repair this data file to restore your Outlook profile (and any missing notes). To repair it, follow these steps.
- Exit Outlook and make sure it’s not running in the background.
- Open File Explorer and access a specific folder in your Microsoft Office installation. For Microsoft 365 subscribers, this is C:\Program Files\Microsoft Office\root\Office16. On some devices, you may find it in the C:\Program Files (x86) folder instead.
- Locate the SCANPST.EXE file, right-click it, and select Run as administrator.
- In the Microsoft Outlook Inbox Repair Tool window, press Browse and locate your .pst or .ost file—it’s typically found in the C:\Users\<user>\AppData\Local\Microsoft\Outlook folder. Replace <user> with the name of your user folder. If you’re unsure, you’ll need to search your PC for files with the .pst file extension first.
- Once located, press Start to begin the repair process.
- The repair tool will check your file for errors. If it detects any, it will ask you if you want to save a backup before you repair it. Make sure that the Make backup of scanned file before repairing checkbox is enabled before you press Repair.
- Wait the process to complete, then press OK to complete the process.
This will repair your Outlook data file and fix any issues with it. You may need to restart your computer after the process is completed. If this doesn’t work, you may need to look at repairing your Office installation.
5. Restore Your Outlook Notes from a Backup
If you have a backup of your Outlook data file, you may be able to restore any missing Outlook notes from it. This can be useful if your notes were deleted or corrupted during an unexpected power outage or hardware failure.
You’ll need a copy of your Outlook data file (in the .pst or .ost format) to be able to proceed.
To restore your Outlook notes from a backup, follow these steps.
- Exit Outlook and double-check that it isn’t running in the background.
- Next, locate your Outlook data file on your computer in the .pst or .ost format. The default location is C:\Users\<user>\AppData\Local\Microsoft\Outlook, replacing <user> with the correct folder name for your user account.
- Right-click the file and select Rename, then rename your current data file to an alternative (eg. if the file is named outlook.ost, rename it to outlook-original.ost).
- Copy the backed up version of the Outlook data file to the same location and rename it to your original filename (eg. outlook.ost).
- Open Outlook and check if your notes are restored.
6. Check for Outlook Updates
No software is free from bugs. If you think a fault in Outlook has caused your notes to disappear, it might be worth checking for any updates in Outlook’s software. If the bug is that serious, it’s quite likely that Microsoft has (or is in the process of) addressing the issue with a new update.
To fix this, you can try updating your Outlook to the latest version and see if that resolves the issue. To update your Outlook version, follow these steps.
- Open Outlook and press File > Office Account.
- Select Update Options > Update Now.
- If there are any updates, Outlook will install them—wait for the update process to complete.
- Once the updates are installed, restart Outlook.
Managing Your Notes in Outlook
Thanks to the steps above, you can quickly restore your Outlook notes if they go missing. You may prefer to use an alternative notes application like Microsoft OneNote. However, to ensure you always have a backed-up version of your notes in the cloud.
Having further trouble with Outlook? If Outlook isn’t responding, you may need to look at more drastic fixes, or consider switching to an Outlook alternative like Gmail instead.
