Microsoft Store是下载所有Windows应用程序、游戏和其他第三方应用程序的首选平台。尽管Microsoft Store具有出色的界面和应用程序集合，但将它们下载到您的计算机上可能具有挑战性。如果您不与缓慢的下载作斗争，应用程序可能会在安装过程中卡住。
我们有一份指南，详细说明了如何解决 Microsoft Store 下载缓慢的问题(fix Microsoft Store slow download issues)。但是，在本教程中，我们将引导您完成当Microsoft Store(Microsoft Store)未在您的 Windows 10 计算机上下载应用程序时要做的 11 件事。
1.检查互联网连接
浏览Microsoft Store(Microsoft Store)是不可能的，更不用说在没有有效 Internet 连接的情况下下载应用程序了。因此，如果您的下载停滞不前，您的第一个呼叫端口应该是检查您的 PC 的互联网连接。
打开其他依赖互联网的应用程序并检查它们是否有效。更好(Better)的是，启动您的网络浏览器并查看您是否能够访问网页。如果您无法通过Wi-Fi访问互联网，请重新启动路由器或尝试其他 Wi-Fi 故障排除提示(other Wi-Fi troubleshooting tips)。
对于有线连接，请拔下以太网电缆或调制解调器并将其重新插入。如果以太网连接仍然缓慢或无法正常工作，请参阅本指南中有关修复以太网连接问题(guide on fixing ethernet connectivity woes)的提示。
2.禁用VPN或代理
代理或VPN 连接(VPN connection)也可能会干扰Microsoft Store上的应用下载和安装。关闭您的VPN应用程序或转到Settings > Network & Internet > VPNWindows设置菜单禁用VPN连接。
在网络(Network)和Internet菜单中，转到代理(Proxy)选项卡并关闭使用代理服务器(Use a proxy server)选项。
禁用VPN(VPN)和代理服务器后，尝试从Microsoft Store下载并检查是否通过。
3.强制退出微软商店
如果您的计算机可以访问 Internet，但Microsoft Store仍未下载应用程序，请关闭商店并重新启动它。右键单击开始(Start)菜单/Windows 徽标并选择任务管理器(Task Manager)。
在进程选项卡中，选择Microsoft Store，然后单击窗口右下角的结束任务按钮。(End task)
重新打开Microsoft Store并尝试再次下载应用程序。如果应用无法下载或卡在待处理状态，请继续执行下一个解决方案。
4. 检查日期和时间设置
如果您的计算机的日期和时间设置不正确，Microsoft Store可能无法处理应用下载。启动Windows 设置(Windows Settings)并转到时间和语言(Time & Language)。在日期和时间(Date & Time)部分，确保选中以下选项：自动设置时间和自动(Set time automatically)设置时区(Set time zone automatically)。
还有一件事：滚动到同步您的时钟(Synchronize your clock)部分，然后选择立即同步(Sync now)按钮。
这将立即与Windows 时间服务器(Windows Time Server)同步和更新您 PC 的日期和时间。返回(Return)Microsoft Store并检查您现在是否可以下载应用程序。
5.检查存储空间和设置
如果Microsoft Store仍未下载或您的计算机没有足够的存储空间。那是没有道理的。因此，如果您的应用程序卡在下载队列中，请启动文件资源管理器(File Explorer)并确认您的硬盘上有足够的存储空间来容纳应用程序。
如果您有多个硬盘驱动器连接到您的计算机，请确保将 Windows 配置为将新应用程序保存在具有足够存储空间的驱动器上。转到Settings > System > Storage并选择更改新内容的保存位置(Change where new content is saved)。
单击“新应用程序将保存到(New apps will save to)”下拉选项，然后选择要从Microsoft Store下载的驱动器。
6.清除微软商店缓存
Microsoft Store在您的计算机上生成并存储临时文件（称为缓存数据）。(Cache Data)这些文件可帮助Microsoft Store在您的计算机上更快地运行。但是，当这些文件损坏时，它们有时会导致Microsoft Store出现故障。
清除Microsoft Store缓存并检查是否恢复应用程序下载和安装。关闭Microsoft Store窗口并在搜索框中键入wsreset。在搜索结果中单击以管理员身份运行，(Run as administrator)然后等待Microsoft Store 重置(Microsoft Store Reset)窗口从您的 PC 屏幕上消失。
Windows 将在清除缓存后自动启动Microsoft Store 。尝试下载一个应用程序并检查它是否通过。
7. 重新连接您的 Microsoft 帐户
这需要从Microsoft Store应用程序中注销您的(Microsoft Store)Microsoft帐户并重新登录。单击Microsoft (Click)Store(Microsoft Store)应用程序右上角的个人资料图标(profile icon)并选择您的帐户。
单击退出以从(Sign out)Microsoft Store应用中删除您的Microsoft帐户。
返回Microsoft Store主页，单击配置文件图标并选择登录(Sign in)。
如果该帐户已保存在您的计算机上，请选择该帐户并单击“继续(Continue)”继续。否则(Otherwise)，单击Microsoft帐户以在Microsoft Store中使用不同的帐户。
提供您的帐户凭据并单击登录以(Sign In)将您的帐户重新连接到Microsoft Store。
8.重置微软商店
仍然无法从Microsoft Store下载应用程序？您应该重置应用程序。当您重置应用程序时，Windows将从您的计算机中删除该应用程序的数据和设置。这可能有助于消除导致应用程序故障的问题。
要重置Microsoft Store，请转至Settings > Apps > Apps & features，然后从应用程序列表中选择Microsoft Store。
单击高级选项(Advanced options)以打开 Microsoft Store 的系统设置菜单。
滚动到重置(Reset)部分，然后单击重置(Reset)按钮。
再次单击“重置”按钮以开始重置过程。(Reset)
之后，启动Microsoft Store，使用您的Microsoft帐户详细信息登录，看看您现在是否可以从商店下载和安装应用更新。
9. 运行Windows 应用商店疑难解答(Windows Store Troubleshooter)
Windows有一个内置工具，可以诊断和修复Microsoft Store或从商店下载的应用程序的问题。它被称为Windows 应用商店应用程序(Windows Store Apps)疑难解答。您会发现它隐藏在 PC 设置的“疑难解答”(Troubleshoot)菜单中。
转到Settings > Update & Security > Troubleshoot并在“查找(Find)并修复其他问题”部分中找到Windows 应用商店应用。(Windows Store Apps)选择该工具并单击运行疑难解答(Run the troubleshooter)。
10. 更新微软商店
是的，您需要像更新计算机上的所有其他应用一样更新Microsoft Store 。否则，如果您运行Microsoft Store的过时版本，您可能会遇到下载（其他）应用程序的问题。
启动Microsoft Store，单击三点菜单图标并选择下载和更新(Downloads and updates)。
单击获取更新(Get updates)按钮并等待Microsoft Store扫描您的 PC 以查找过时的应用和游戏。这可能需要一两分钟。
扫描完成后，检查Microsoft Store是否在更新或下载(Download)队列中。如果Microsoft Store的更新可用，安装将自动开始。您也可以单击Microsoft Store(Microsoft Store)旁边的下载图标来手动触发安装。
11. 安装 Windows 更新
如果上述解决方案均不能解决问题，请检查您的 PC 是否运行最新的 Windows 10 版本。过时或漏洞百出的 Windows 10 版本可能是您在Microsoft Store上遇到的应用下载失败的根本原因。因此，请确保在您的计算机上安装最新的更新。
转到Settings > Update和Security > Windows Update，(Updates)然后单击检查(Check)更新。如果有可用的更新，请单击立即安装(Install now)以将其下载到您的 PC 上。
再次获取Microsoft Store 下载应用程序(Microsoft Store Downloading Apps Again)
我们确信其中一种解决方案应该可以解决问题。如果您仍然无法在计算机上下载或更新应用程序，请重新注册或重新安装 Microsoft Store(re-register or reinstall the Microsoft Store)，然后重试。
Microsoft Store Not Downloading Apps? 11 Ways to Fix
The Microsoft Store is thе go-to platform to download all Windows aрps, games, and other third-party applications. Although the Microsoft Store has a great interface and collection of apps, downloading them onto your computer can be challenging. If you aren’t battling slow downloadѕ, applications may get stuck during installation.
We have a guide detailing how you can fix Microsoft Store slow download issues. In this tutorial, however, we’ll walk you through 11 things to do when Microsoft Store isn’t downloading apps on your Windows 10 computer.
1. Check Internet Connection
It’s impossible to navigate the Microsoft Store, let alone download apps without an active internet connection. Therefore, if your download is stuck on pending, your first port of call should be to check your PC’s internet connection.
Open other internet-dependent apps and check if they work. Better yet, launch your web browser and see if you’re able to visit webpages. Restart your router or try other Wi-Fi troubleshooting tips if you’re unable to access the internet via Wi-Fi.
For wired connections, unplug the ethernet cable or modem and plug it back in. If the ethernet connection remains slow or doesn’t work, refer to the tips in this guide on fixing ethernet connectivity woes.
2. Disable VPN or Proxy
A proxy or VPN connection could also interfere with app download and installation on the Microsoft Store. Close your VPN app or go to the Settings > Network & Internet > VPN to disable a VPN connection from the Windows settings menu.
In the Network & Internet menu, go to the Proxy tab and toggle off the Use a proxy server option.
With VPN and proxy servers disabled, try downloading from the Microsoft Store and check if it goes through.
3. Force Quit Microsoft Store
If your computer has internet access but Microsoft Store still isn’t downloading apps, close the store and launch it again. Right-click on the Start menu/Windows logo and select Task Manager.
In the Processes tab, select Microsoft Store and click the End task button at the bottom-right corner of the window.
Reopen Microsoft Store and try downloading the app(s) again. Proceed to the next solution if the apps won’t download or they’re stuck on pending.
4. Check Date and Time Settings
The Microsoft Store may fail to process app downloads if your computer has incorrect date and time settings. Launch Windows Settings and go to Time & Language. In the Date & Time section, make sure you check these options: Set time automatically and Set time zone automatically.
One more thing: scroll to the Synchronize your clock section and select the Sync now button.
That will immediately synchronize and update your PC’s date and time with the Windows Time Server. Return to the Microsoft Store and check if you can now download apps.
5. Check Storage Space and Settings
If the Microsoft Store is still not downloading or if your computer doesn’t have sufficient storage space. That’s a no brainer. So if your apps get stuck in the download queue, launch the File Explorer and confirm that you have enough storage space on your hard disk to accommodate the app(s).
If you have multiple hard drives connected to your computer, make sure you configure Windows to save new apps on the drive with sufficient storage space. Go to Settings > System > Storage and select Change where new content is saved.
Click the “New apps will save to” drop-down option and select the drive you want downloads from the Microsoft Store saved.
6. Clear Microsoft Store Cache
Microsoft Store generates and stores temporary files (called Cache Data) on your computer. These files help Microsoft Store perform faster on your computer. However, when these files get corrupt, they sometimes cause the Microsoft Store to malfunction.
Clear the Microsoft Store cache and check if that restore app downloads and installation. Close the Microsoft Store windows and type wsreset in the search box. Click Run as administrator in the search results and wait till the Microsoft Store Reset window disappears from your PC’s screen.
Windows will launch the Microsoft Store automatically after clearing the cache. Try downloading an app and check if it goes through.
7. Reconnect Your Microsoft Account
This entails signing out of your Microsoft account from the Microsoft Store app and signing back in. Click the profile icon at the top-right corner of the Microsoft Store app and select your account.
Click Sign out to remove your Microsoft account from the Microsoft Store app.
Return to the Microsoft Store homepage, click the profile icon and select Sign in.
If the account is saved on your computer, select the account and click Continue to proceed. Otherwise, click Microsoft account to use a different account with the Microsoft Store.
Provide your account credentials and click Sign In to reconnect your account to the Microsoft Store.
8. Reset Microsoft Store
Still can’t download apps from the Microsoft Store? You should give the app a reset. When you reset an app, Windows will delete the app’s data and settings from your computer. That could help eliminate issues causing the app to malfunction.
To reset the Microsoft Store, go to Settings > Apps > Apps & features and select the Microsoft Store from the list of applications.
Click on Advanced options to open Microsoft Store’s system settings menu.
Scroll to the Reset section and click the Reset button.
Click the Reset button once again to commence the reset process.
Afterward, launch Microsoft Store, sign in with your Microsoft account details and see if you can now download and install app updates from the store.
9. Run the Windows Store Troubleshooter
Windows has a built-in tool that diagnoses and fixes issues with the Microsoft Store or apps downloaded from the store. It’s called the Windows Store Apps troubleshooter. You’ll find it tucked away in the Troubleshoot menu of your PC’s settings.
Go to Settings > Update & Security > Troubleshoot and locate Windows Store Apps in the “Find and fix other problems” section. Select the tool and click Run the troubleshooter.
10. Update Microsoft Store
Yes, you need to update the Microsoft Store like you do with every other app on your computer. Otherwise, you might experience issues downloading (other) apps if you run an outdated version of the Microsoft Store.
Launch Microsoft Store, click the three-dot menu icon and select Downloads and updates.
Click the Get updates button and wait for the Microsoft Store to scan your PC for outdated apps and games. This might take a minute or two.
When the scan is complete, check if Microsoft Store is in the Updates or Download queue. If an update for the Microsoft Store is available, the installation will commence automatically. You can also click on the download icon next to Microsoft Store to manually trigger the installation.
11. Install Windows Update
If none of the solutions above resolves the problem, check if your PC is running the latest Windows 10 build. An outdated or bug-ridden Windows 10 version may be the root cause of the app download failure you’re experiencing on the Microsoft Store. So make sure you install the latest update on your computer.
Go to Settings > Update & Security > Windows Update and click Check for Updates. If there’s an available update, click Install now to download it on your PC.
Get Microsoft Store Downloading Apps Again
We’re certain that one of these solutions should do the trick. If you still cannot download or update apps on your computer, re-register or reinstall the Microsoft Store and try again.
