在Microsoft Teams^{(Microsoft Teams)}中拥有个性化且最新的个人资料图片有助于确立您的身份、提高专业水平并增强团队协作。但是，有时您可能很难更新或同步个人资料图片。

例如，您通过Teams桌面应用程序上传的新图片可能不会出现在您的移动设备上。或者，旧照片可能会继续出现在一对一聊天、群组对话或团队会议中。本故障排除指南将揭示多个修复程序，以更新您的Microsoft Teams个人资料图片并再次同步。

1. 完全关闭^{(Shut Down)}并重新启动团队^{(Relaunch Teams)}

最好首先关闭并重新打开桌面或移动设备上的Teams应用程序。^(Teams)这会刷新与Microsoft^(Microsoft)服务器的连接并快速解决随机个人资料图片更新或同步问题。

在桌面设备上，右键单击任务栏 ( Windows ) 或Dock ( Mac ) 上的^(Mac)Teams图标，然后选择退出^(Quit)。如果程序无法退出，请打开任务管理器^{(open the Task Manager)}或活动监视器^{(Activity Monitor)}并终止 Teams 进程^{(kill the Teams process)}。

如果问题发生在移动设备上，请从屏幕底部向上滑动以打开应用程序切换器^{(App Switcher)}，移除Teams卡，然后从^(Teams)主屏幕^{(Home Screen)}重新启动应用程序。

2. 更改网络^(Web)上的个人资料图片^(Profile)

根据微软论坛上的讨论，通过^{(chatter on the Microsoft forums)}Microsoft Teams Web 界面重新上传个人资料图片可以使其正确更新或同步。如果您使用移动设备，我们建议使用 PC 或Mac浏览器。

1. 在 Web 浏览器 ( https://teams.microsoft.com ) 上打开Microsoft Teams ，然后使用您的^{(Microsoft Teams)}Microsoft 帐户^{(Microsoft Account)}凭据登录。
2. 选择“活动”^(Activity)选项卡下的“设置”^(Settings)图标。
3. 选择侧边栏上的帐户。
4. 选择您的用户个人资料图片。
5. 选择删除^{(Select Remove)}图片，然后选择上传^(Upload)图片。

1. 从计算机的内部存储中选择新图片，然后选择“打开”^(Open)。
2. 选择保存。
3. ^(Quit)在移动和桌面设备上 退出并重新启动Teams ，然后检查新的个人资料图片显示是否没有问题。^(Teams)

3.退出 Teams 应用^{(Teams App)}程序并重新^(Back)登录^{(Sign Out)}

如果问题仍然存在，您必须在所有桌面和移动设备上注销Microsoft Teams 用户^{(Microsoft Teams user)}帐户。然后，退出该应用程序，重新启动它，然后重新登录。

1. 打开团队应用程序。
2. 选择右上角的个人资料图片，然后选择“退出^(Sign)”。在移动应用程序上，选择Settings > Sign Out。

1. 退出团队^{(Quit Teams)}。如果您使用的是移动设备， 请从应用程序切换器^{(App Switcher)}中删除Teams卡。^(Teams)
2. 重新启动Microsoft Teams，选择您的Microsoft 帐户^{(Microsoft Account)}，然后完成所有权限和身份验证提示。
3. 选择你的工作区，Microsoft Teams应该让你重新登录。

4. 重新启动桌面或移动设备

重新启动桌面或移动设备可以清除导致Microsoft Teams个人资料图片同步或更新问题的任何临时故障或错误。如果您还没有尝试过的话。

您是否不知道如何重新启动手机？了解^(Learn)如何重新启动任何 iPhone^{(restart any iPhone)}或Android。

5.检查Microsoft Office Server状态^{(Microsoft Office Server Status)}

如果您仅处理Teams个人资料图片同步问题，则该问题可能是由于Microsoft服务器出现问题造成的。要进行检查，请访问Office Server 状态网页^{(Office Server Status web page)}，并确保Teams（消费者^(Consumer)）或其他Microsoft Office应用程序和服务旁边没有列出任何问题。

如果存在问题，请等待Microsoft修复。然后，尝试在桌面和移动设备上 注销并登录Teams 。

6. 将MS Teams更新到最新^(Latest)版本

使用过时版本的Microsoft Teams应用可能是导致设备上的个人资料图片问题的原因。检查^(Check)更新、安装它们，然后检查是否有影响。

在 Microsoft Windows 上更新 Teams

在Windows中，您可以通过应用程序的“关于”屏幕更新Microsoft Teams 。只需^(Just)选择“活动”^(Activity)选项卡下的“设置”^(Settings)图标，然后选择“关于团队”即可扫描并安装新更新。

如果您使用的是Microsoft Store版本的Teams，请打开Microsoft Store并选择“获取更新”^{(Get Updates)}。

在 Apple macOS 上更新 Teams

您必须使用macOS 中的 Microsoft AutoUpdate 工具^{(Microsoft AutoUpdate tool in macOS)}来更新Teams。打开 Finder^{(Open Finder)}，选择Go > Go文件夹，然后访问以下目录：

/库/应用程序Support/Microsoft/MAU2.0/

在显示的Finder窗口中，双击Microsoft AutoUpdate，等待Microsoft AutoUpdate检查新更新，然后选择Microsoft Teams旁边的更新^(Update)。

更新 iOS 和 Android 上的 Teams

打开App Store或Play Store，搜索Microsoft Teams，然后点击更新^(Update)。

7.清除Microsoft Teams缓存

过时的Teams缓存或配置可能会阻止应用程序上传或同步你的个人资料图片。幸运的是，您不需要卸载并重新安装Microsoft Teams。相反，重置Teams缓存。

^{(Reset Teams Cache)}在Microsoft Windows上^{(Microsoft Windows)}重置 Teams 缓存

1. 右键单击^{(Right-click)}“开始”^(Start)按钮并选择“运行”^(Run)。
2. \Microsoft\Teams复制并粘贴到搜索栏中，然后选择“确定”。
3. ^(Select)在显示的文件资源管理器窗口中^{(File Explorer)}选择所有文件和文件夹（按Ctrl + A） ，然后选择“删除”^(Delete)。

在 Apple macOS 上清除 Teams 缓存

1. 打开启动板^(Launchpad)并选择其他 >终端^(Terminal)。
2. 输入以下命令并按回车键：

rm -r ~/Library/Application\ Support/Microsoft/Teams

清除iPhone 和Android上的^(Android)Teams 缓存^{(Teams Cache)}

1. 打开团队应用程序。
2. 选择您的个人资料图标并选择“设置”。
3. 转到数据^(Data)和存储并选择清除^(Clear)应用数据。
   

有关全面的分步说明和替代方法，请查看我们的重置 Microsoft Teams 缓存^{(resetting the Microsoft Teams cache)}的完整指南。

您的Microsoft Teams 个人资料图片^{(Microsoft Teams Profile Pic)}现已更新

Microsoft Teams个人资料图片问题不必令人头痛。本指南中的提示提供了一系列解决方案，从简单的应用程序重新启动到清除Teams缓存，让您的个人资料图片保持最新。按照所提供的顺序尝试这些修复方法，只要有耐心，您应该能够相当快地解决问题。

Microsoft Teams Profile Picture Not Updating or Syncing? 7 Fixes to Try

Having a pеrsonalized and up-to-date profile picture in Microsoft Tеams helps establish your identity, adds рrofessionalism, and enhances team collaboration. Howеver, there аre times when you might strυggle to get your prоfile picture to update or sync.

For example, a new picture you upload through the Teams desktop app may not appear on your mobile. Or, the old photo may continue to show up within one-on-one chats, group conversations, or team meetings. This troubleshooting guide will reveal multiple fixes to get your Microsoft Teams profile picture updated and syncing again.

1. Fully Shut Down and Relaunch Teams

It’s a good idea to begin by shutting down and reopening the Teams app on your desktop or mobile. That refreshes the connection with the Microsoft servers and quickly resolves random profile picture update or sync issues.

On desktop devices, right-click the Teams icon on the taskbar (Windows) or Dock (Mac) and select Quit. If the program fails to quit, open the Task Manager or Activity Monitor and kill the Teams process.

If the problem occurs on a mobile device, swipe up from the bottom of the screen to open the App Switcher, remove the Teams card, and relaunch the app from the Home Screen.

2. Change the Profile Picture on the Web

According to chatter on the Microsoft forums, re-uploading the profile picture through the Microsoft Teams web interface can get it to update or sync correctly. If you’re on a mobile device, we recommend using a PC or Mac browser.

1. Open Microsoft Teams on your web browser (https://teams.microsoft.com) and sign in with your Microsoft Account credentials.
2. Select the Settings icon under the Activity tab.
3. Select Accounts on the sidebar.
4. Select your user profile picture.
5. Select Remove picture, and then Upload picture.

1. Choose the new picture from your computer’s internal storage and select Open.
2. Select Save.
3. Quit and relaunch Teams on your mobile and desktop devices and check if the new profile picture shows without issues.

3. Sign Out of the Teams App and Back In

If the problem persists, you must sign out of your Microsoft Teams user account on all desktop and mobile devices. Then, quit the app, relaunch it, and sign back in.

1. Open the Teams app.
2. Select your profile picture on the top right and choose Sign out. On the mobile app, select Settings > Sign Out.

1. Quit Teams. Remove the Teams card from the App Switcher if you’re on a mobile device.
2. Relaunch Microsoft Teams, select your Microsoft Account, and go through any permissions and authentication prompts.
3. Select your workspace, and Microsoft Teams should sign you back in.

4. Restart Your Desktop or Mobile

Restarting your desktop or mobile device can clear any temporary glitches or bugs causing issues with your Microsoft Teams profile picture syncing or updating. Try that if you haven’t already.

Do you have trouble figuring out how to restart your mobile? Learn how to restart any iPhone or Android.

5. Check the Microsoft Office Server Status

If you’re only dealing with a Teams profile picture sync issue only, the problem could be due to a problem with the Microsoft servers. To check, visit the Office Server Status web page and make sure that there are no problems listed next to Teams (Consumer) or other Microsoft Office apps and services.

If there are issues, wait until Microsoft fixes them. Then, try signing out and into Teams on your desktop and mobile devices.

6. Update MS Teams to Its Latest Version

Using an out-of-date version of the Microsoft Teams app could be what’s causing the profile picture issues on your devices. Check for updates, install them, and check if that makes a difference.

Update Teams on Microsoft Windows

In Windows, you can update Microsoft Teams via the app’s About screen. Just select the Settings icon under the Activity tab and choose About teams to scan and install new updates.

If you’re using the Microsoft Store version of Teams, open the Microsoft Store and select Get Updates.

Update Teams on Apple macOS

You must use the Microsoft AutoUpdate tool in macOS to update Teams. Open Finder, select Go > Go to folder, and visit the following directory:

/Library/Application Support/Microsoft/MAU2.0/

On the Finder window that shows up, double-click Microsoft AutoUpdate, wait until Microsoft AutoUpdate checks for new updates, and select Update next to Microsoft Teams.

Update Teams on iOS and Android

Open the App Store or the Play Store, search for Microsoft Teams, and tap Update.

7. Clear the Microsoft Teams Cache

An obsolete Teams cache or configuration can prevent the application from uploading or syncing your profile picture. Luckily, you do not need to uninstall and reinstall Microsoft Teams. Instead, reset the Teams cache.

Reset Teams Cache on Microsoft Windows

1. Right-click the Start button and select Run.
2. Copy and paste %appdata%\Microsoft\Teams into the search bar and select OK.
3. Select all files and folders (press Ctrl + A) within the File Explorer window that shows up, and choose Delete.

Clear Teams Cache on Apple macOS

1. Open the Launchpad and select Other > Terminal.
2. Type the following command and press Return:

rm -r ~/Library/Application\ Support/Microsoft/Teams

Clear Teams Cache on iPhone & Android

1. Open the Teams app.
2. Select your profile icon and choose Settings.
3. Go to Data and storage and select Clear app data.
   

For comprehensive step-by-step instructions and alternative methods, check our complete guide to resetting the Microsoft Teams cache.

Your Microsoft Teams Profile Pic Is Now Up-to-Date

Microsoft Teams profile picture issues don’t have to be a headache. The tips in this guide offer a range of solutions, from simple app restarts to clearing the Teams cache, allowing you to get your profile picture up-to-date. Try these fixes in the order presented, and with patience, you should be able to resolve the problem fairly quickly.

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