如果您尝试为快速会议加载Microsoft Teams并发现 Web 应用程序未加载或无法正常工作，那么您并不孤单。 

我们已经研究了Microsoft Teams^{(Microsoft Teams)}无法正常工作的最常见原因，因此您不必这样做。在本指南中，您将找到 6 个快速修复程序，这些修复程序可以让您的Teams立即恢复正常运行。 

1.尝试这些基本修复

如果MS Teams^{(MS Teams)}未加载，首先要做的是尝试这些基本修复。如果它们不起作用，请继续解决下面列出的具体问题。 

• 重新启动计算机。 
• 检查您的互联网连接^{(Check your internet connection)}。
• 断开^(Disconnect)并重新连接您的网络摄像头或麦克风，并尝试通过其他端口连接它们。 
• 关闭^(Turn)任何干扰程序，例如Skype。为此，请打开系统托盘，右键单击任何可能干扰的程序并选择关闭^(Close)。
• 检查Microsoft Office 365 官方 Twitter 帐户^{(Microsoft Office 365 official Twitter account)}或 Microsoft Teams专用 Twitter 帐户^{(dedicated Twitter account)}，以检查Microsoft Teams当前是否出现停机。 
• 检查您的浏览器是否支持Microsoft Teams。Firefox、Safari和Internet Explorer 11不支持Teams。如果您使用其中一种浏览器，请尝试切换到受支持的平台 Google Chrome或Microsoft Edge 。

2.检查麦克风^(Microphone)和网络摄像头权限^{(Webcam Permissions)}

如果您的麦克风或网络摄像头无法在Teams应用程序上运行，请尝试检查其权限。 

1. 按Windows Key + I 打开设置^(Settings)。 
2. 选择隐私^(Privacy)。

1. 选择相机^(Camera)。 

1. 开启允许应用访问您的相机^{(Allow apps to access your camera)}。 

1. 向下滚动并确保允许桌面应用程序访问您的相机^{(Allow desktop apps to access your camera )}也已打开。 

1. 重复麦克风^(Microphone)。 

接下来，您需要检查您的网络浏览器是否允许使用您的摄像头和麦克风。 

对于谷歌浏览器：

1. 打开谷歌浏览器^{(Google Chrome)}。
2. 单击右上角的三个垂直点^{(three vertical dots)}，然后选择设置^(Settings)。 

1. 选择隐私和安全^{(Privacy and security )}>站点设置^{(Site settings)}。

1. 单击相机^(Camera)。

1. 确保勾选 站点可以要求使用您的相机的设置。^{(Sites can ask to use your camera )}

1. 对麦克风^(Microphone)做同样的事情。

对于 Microsoft Edge：

1. 单击三个水平点^{(three horizontal dots)}并选择设置^(Settings)。

1. 选择Cookies 和站点权限^{(Cookies and site permissions )}并向下滚动到所有权限^{(All permissions)}。

1. 单击相机^(Camera)，并确保打开 访问前询问。^{(Ask before accessing )}

1. 对麦克风^(Microphone)做同样的事情。

注意：^{(Note: )}如果您的相机仍然无法正常工作，请查看我们的指南^{(check out our guide)}。 

3. 检查您的日期^(Date)和时间设置^{(Time Settings)}

如果您没有使用正确的时间和位置设置^{(correct settings for your time and location)}，Teams Web 客户端^{(Teams Web Client)}可能会在将您连接到他们的服务器时遇到问题。 

1. 按Windows key + I 打开设置^(Settings)。
2. 选择时间和语言^{(Time & Language)}。

1. 确保自动设置时间^{(Set time automatically )}和自动设置时区^{(Set timezone automatically)}已打开。 

4. Google Chrome中Microsoft Teams 应用程序^{(Microsoft Teams App)}的快速修复^{(Quick Fixes)}

有一些常见问题会导致Microsoft Teams停止在Google Chrome中工作。下面^(Below)，我们将介绍人们报告的使团队恢复正常运行的解决方案。

更新谷歌浏览器

1. 打开谷歌浏览器^{(Google Chrome)}。
2. 单击右上角的三个垂直点^{(three vertical dots)}，然后选择帮助^(Help)>关于 Google Chrome^{(About Google Chrome)}。 

1. Chrome应该会自动开始检查更新。如果没有，请单击更新谷歌浏览器^{(Update Google Chrome)}。 

1. 安装更新后，选择重新启动^(Relaunch)。 

启用第三方 Cookie

在Chrome^(Chrome)中禁用第三方 cookie 会阻止Microsoft Teams正确加载。尝试为 teams.microsoft.com 启用第三方 cookie 以解决此问题。 

1. 打开谷歌浏览器^{(Google Chrome)}。
2. 单击右上角的三个垂直点^{(three vertical dots)}，然后选择设置^(Settings)。 

1. 选择隐私和安全^{(Privacy and Security)}。

1. 向下滚动到可以始终使用 cookie 的站点，^{(Sites that can always use cookies)}然后选择添加^(Add)。

1. 添加以下站点，确保选择在此站点上包含第三方 cookie^{(Including third-party cookies on this site)}： 

• [*.]microsoft.com
• [*.]microsoftonline.com
• [*.]teams.skype.com
• [*.]teams.microsoft.com
• [*.]sfbassets.com
• [*.]skypeforbusiness.com

1. 重新启动 Chrome^{(Restart Chrome)}并查看Teams现在是否正常工作。

清除Google Chrome上的Teams 缓存^{(Teams Cache)}

有时，Chrome缓存会导致各种问题。要清除缓存：

1. 打开谷歌浏览器^{(Google Chrome)}。
2. 单击三个垂直点，^{(three vertical dots, )}将鼠标悬停在History上并选择History。

1. 单击清除浏览数据^{(Clear browsing data)}。

1. 确保选择了浏览历史记录^{(Browsing history )}和缓存的图像和文件^{(Cached images and files)}，然后点击清除数据^{(Clear data)}。 

5. 等待该过程完成，然后查看Teams现在是否正常工作。 

注意：^{(Note: )}由于Teams Web 应用通过浏览器运行，因此它不会生成自己的缓存文件。但是，你可以清除Teams桌面应用缓存。只需^(Simply)打开文件资源管理器^{(File Explorer)}，在搜索栏中输入%appdata%\Microsoft\Teams 并删除该文件夹中的所有项目。 

禁用 Chrome 扩展程序

同样，Chrome 中的扩展^{(extensions in Chrome)}有时会干扰其正常功能。要查看是否有任何扩展程序导致问题，请尝试一次全部禁用它们。如果Teams现在可以工作，请一一重新启用它们，以找出哪一个有问题。 

1. 打开谷歌浏览器^{(Google Chrome)}。
2. 单击三个垂直点，^{(three vertical dots, )}将鼠标悬停在更多工具^{(More Tools)}上并选择扩展^(Extensions)。 

1. 关闭每个扩展。 

重置 Chrome 设置

尝试的最终解决方法是将Chrome重置为其默认设置。 

1. 打开谷歌浏览器^{(Google Chrome)}。
2. 单击三个垂直点^{(three vertical dots)}并选择设置^(Settings)。 

1. 从左侧菜单中，选择Advanced > Reset and clean up。

1. 单击将设置恢复为原始默认值^{(Restore settings to their original defaults)}。

1. 选择重置设置^{(Reset settings)}。 

1. 让该过程完成，然后登录您的Microsoft Teams帐户并检查它现在是否正常工作。 
2. ^{(Quick Fixes)}Microsoft Edge中Microsoft Teams 应用程序^{(Microsoft Teams App)}的快速修复

Microsoft Edge中阻止用户加载Microsoft Teams的常见问题之一是“登录循环”问题。通常，这是由使用受信任的站点^{(Trusted Sites)}安全功能并且不允许访问Teams引起的。 

如果您在工作或学校计算机上遇到此问题，您可能需要联系您的 IT 管理员来执行此步骤。 

1. 打开微软边缘^{(Microsoft Edge)}。
2. 选择右上角的三个水平点，然后单击^{(three horizontal dots)}设置^(Settings)。

1. 在左侧菜单中，选择Cookies 和站点权限^{(Cookies and site permissions)}。

1. 单击管理和删除 cookie 和站点数据^{(Manage and delete cookies and site data)}。

1. 打开允许站点保存和读取 cookie 数据^{(Allow sites to save and read cookie data)}。

1. 然后，关闭阻止第三方 cookie^{(Block third-party cookies)}或允许以下网站在您的设备上保存 cookie：
   • [*.]microsoft.com
   • [*.]microsoftonline.com
   • [*.]teams.skype.com
   • [*.]teams.microsoft.com
   • [*.]sfbassets.com
   • [*.]skypeforbusiness.com

1. 为此，请向下滚动到允许^(Allow)并选择添加^(Add)。对每个条目重复并确保您选择在此站点上包含第三方 cookie^{( Include third-party cookies on this site)}。 

如果这不起作用，请尝试对Microsoft Edge进行以下修复：

更新 Microsoft Edge

1. 在 Edge 的设置^(Settings)中，选择关于 Microsoft Edge^{(About Microsoft Edge)}。

1. Edge应该会自动更新。完成后，重新启动Edge并再次 尝试Teams 。

清除 Edge 上的应用程序缓存

1. 在Edge中，单击三个水平点^{(three horizontal dots)}并选择History。

1. 在弹出窗口中，单击三个水平点^{(three horizontal dots)}并选择清除浏览数据^{(Clear browsing data)}。

1. 确保选择了浏览历史记录^{(Browsing history )}和缓存的图像和文件^{(Cached images and files)}，然后选择立即清除^{(Clear now)}。

禁用边缘扩展

1. 在Edge中，单击三个水平点^{(three horizontal dots)}并选择Extensions。

1. 在弹出窗口中，选择Manage Extensions。

1. 关闭^(Toggle)每个扩展，然后检查Teams现在是否正常工作。 

1. 如果是这样，请一一启用扩展程序以查看哪个有问题。 

重置 Microsoft Edge 设置

1. 在 Edge 的设置^{( Settings)}中，从左侧菜单中选择重置设置。^{(Reset settings)}

1. 选择将设置恢复为默认值^{(Restore settings to their default values)}。

1. 选择重置^(Reset)。

如果这些修复都不起作用，最后要做的是卸载并重新安装Microsoft Edge。

6. 排除防病毒干扰^{(Antivirus Interference)}

一些用户报告说，禁用他们的防病毒软件可以让他们的Teams Web 应用再次运行。几乎^(Almost)所有此类报告都暗示Bitdefender Free是罪魁祸首，有些报告说禁用Bitdefender，登录Teams，然后重新启用Bitdefender解决了他们的问题。 

为此： 

1. 打开Bitdefender。
2. 选择“保护^{(Protection )}”面板下的“设置” 。^(Settings)
3. 关闭Bitdefender Shield并选择适当的时间长度。 
4. 尝试登录Microsoft Teams Web 应用。 
5. 如果可行，请重新启用Bitdefender以确保您的 PC 免受恶意软件的侵害。 

无法修复 Microsoft Teams^{(Fix Microsoft Teams)}吗？尝试^(Try)其他平台^(Platform)或设备^(Device)

希望本文有助于修复您的Microsoft Teams Web 应用程序，并且一切都重新启动并运行。 

如果没有，作为最后的手段，您可以选择在其他设备或平台上使用Microsoft Teams 。幸运的是，有适用于Windows 10、Windows 11 和Mac的^(Mac)Teams桌面客户端，以及适用于Android和 iPhone 的移动版本。 

Microsoft Teams Web App Not Working? 6 Quick Fixes

If you’ve tried to load up Microsoft Teаms for a quick meeting and discоvered the web app isn’t loading оr working properly, yoυ’re not alone. 

We’ve researched the most common causes of Microsoft Teams not working so you don’t have to. In this guide, you’ll find 6 quick fixes that should get your Teams back up and running again in no time. 

1. Try These Basic Fixes

The first thing to do if MS Teams isn’t loading is to try these basic fixes. If they don’t work, move on to the specific problems listed below. 

• Reboot your computer. 
• Check your internet connection.
• Disconnect and reconnect your webcam or microphone, and try connecting them through a different port. 
• Turn off any interfering programs such as Skype. To do so, open the system tray, right-click any potentially interfering programs and select Close.
• Check the Microsoft Office 365 official Twitter account or Microsoft Teams dedicated Twitter account to check if Microsoft Teams is currently experiencing downtime. 
• Check if your browser supports Microsoft Teams. Firefox, Safari, and Internet Explorer 11 do not support Teams. If you use one of these browsers, try switching to Google Chrome or Microsoft Edge, which are supported platforms. 

2. Check Microphone and Webcam Permissions

If your microphone or webcam isn’t working on the Teams application, try checking their permissions. 

1. Press the Windows Key + I to open Settings. 
2. Select Privacy.

1. Select Camera. 

1. Toggle on Allow apps to access your camera. 

1. Scroll down and ensure that Allow desktop apps to access your camera is also toggled on. 

1. Repeat for Microphone. 

Next, you’ll need to check that your web browser has allowed the use of your camera and microphone. 

For Google Chrome:

1. Open Google Chrome.
2. Click the three vertical dots in the top-right corner and select Settings. 

1. Select Privacy and security > Site settings.

1. Click Camera.

1. Ensure that the setting Sites can ask to use your camera is ticked. 

1. Do the same for Microphone.

For Microsoft Edge:

1. Click the three horizontal dots and select Settings.

1. Select Cookies and site permissions and scroll down to All permissions.

1. Click Camera, and ensure that Ask before accessing is toggled on. 

1. Do the same for Microphone.

Note: If your camera still isn’t working, check out our guide. 

3. Check Your Date and Time Settings

If you aren’t using the correct settings for your time and location, the Teams Web Client can have issues connecting you to their servers. 

1. Press the Windows key + I to open Settings.
2. Select Time & Language.

1. Make sure that Set time automatically and Set timezone automatically are toggled on. 

4. Quick Fixes for the Microsoft Teams App in Google Chrome

There are a few common issues that cause Microsoft Teams to stop working in Google Chrome. Below, we’ll cover the solutions that people have reported got their Teams back up and running.

Update Google Chrome

1. Open Google Chrome.
2. Click the three vertical dots in the top-right corner and select Help > About Google Chrome. 

1. Chrome should automatically begin checking for updates. If not, click Update Google Chrome. 

1. Once the updates are installed, select Relaunch. 

Enable Third-Party Cookies

Disabling third-party cookies in Chrome prevents Microsoft Teams from loading properly. Try enabling third-party cookies for teams.microsoft.com to fix this issue. 

1. Open Google Chrome.
2. Click the three vertical dots in the top-right corner and select Settings. 

1. Select Privacy and Security.

1. Scroll down to Sites that can always use cookies and select Add.

1. Add the following sites, making sure to select Including third-party cookies on this site: 

• [*.]microsoft.com
• [*.]microsoftonline.com
• [*.]teams.skype.com
• [*.]teams.microsoft.com
• [*.]sfbassets.com
• [*.]skypeforbusiness.com

1. Restart Chrome and see if Teams is now working.

Clear the Teams Cache on Google Chrome

Occasionally, the Chrome cache can cause all sorts of problems. To clear your cache:

1. Open Google Chrome.
2. Click the three vertical dots, hover over History and select History.

1. Click Clear browsing data.

1. Make sure that Browsing history and Cached images and files are selected, and hit Clear data. 

5. Wait for the process to complete and see if Teams is now working. 

Note: Since the Teams web app operates via your browser, it doesn’t generate its own cache files. However, you can clear the Teams desktop app cache. Simply open File Explorer, enter %appdata%\Microsoft\Teams into the search bar and delete all items in that folder. 

Disable Chrome Extensions

Likewise, extensions in Chrome sometimes interfere with its normal function. To see if any of your extensions are causing an issue, try disabling them all at once. If Teams now works, re-enable them one by one to find which one is at fault. 

1. Open Google Chrome.
2. Click the three vertical dots, hover over More Tools and select Extensions. 

1. Toggle off every extension. 

Reset Chrome Settings

The final fix to try is resetting Chrome to its default settings. 

1. Open Google Chrome.
2. Click the three vertical dots and select Settings. 

1. From the left-hand menu, select Advanced > Reset and clean up.

1. Click Restore settings to their original defaults.

1. Select Reset settings. 

1. Let the process complete, then sign in to your Microsoft Teams account and check if it’s now working. 
2. Quick Fixes for the Microsoft Teams App in Microsoft Edge

One of the common problems in Microsoft Edge that prevents users from loading Microsoft Teams is the “login loop” issue. Usually, this is caused by using the Trusted Sites security feature and not allowing access to Teams. 

If you’re having this problem on a work or school computer, you may need to contact your IT administrator to do this step. 

1. Open Microsoft Edge.
2. Select the three horizontal dots at the top-right corner and then click Settings.

1. In the left-hand menu, select Cookies and site permissions.

1. Click Manage and delete cookies and site data.

1. Toggle on Allow sites to save and read cookie data.

1. Then, either toggle off Block third-party cookies or allow the following sites to save cookies on your device:
   • [*.]microsoft.com
   • [*.]microsoftonline.com
   • [*.]teams.skype.com
   • [*.]teams.microsoft.com
   • [*.]sfbassets.com
   • [*.]skypeforbusiness.com

1. To do so, scroll down to Allow and select Add. Repeat for each entry and ensure you select Include third-party cookies on this site. 

If this doesn’t work, try the following fixes for Microsoft Edge:

Update Microsoft Edge

1. In Edge’s Settings, select About Microsoft Edge.

1. Edge should automatically update. Once it’s done, restart Edge and try Teams once again. 

Clear the Application Cache on Edge

1. In Edge, click the three horizontal dots and select History.

1. In the pop-up, click the three horizontal dots and select Clear browsing data.

1. Ensure that Browsing history and Cached images and files are selected, and select Clear now.

Disable Edge Extensions

1. In Edge, click the three horizontal dots and select Extensions.

1. In the pop-up, select Manage Extensions.

1. Toggle off each extension, then check to see whether Teams is now working. 

1. If so, enable the extensions one by one to see which is at fault. 

Reset Microsoft Edge Settings

1. In Edge’s Settings, select Reset settings from the left-hand menu.

1. Select Restore settings to their default values.

1. Select Reset.

If none of these fixes work, the last thing to do is uninstall and reinstall Microsoft Edge.

6. Troubleshooting Antivirus Interference

Some users have reported that disabling their antivirus allowed their Teams web app to work again. Almost all reports of this type implicate Bitdefender Free as the culprit, and some reported that disabling Bitdefender, logging into Teams, and then re-enabling Bitdefender solved their issue for good. 

To do so: 

1. Open Bitdefender.
2. Select Settings under the Protection panel.
3. Toggle off Bitdefender Shield and choose the appropriate length of time. 
4. Try to log in to the Microsoft Teams web app. 
5. If it works, re-enable Bitdefender to ensure your PC is safe from malware. 

Can’t Fix Microsoft Teams? Try Another Platform or Device

Hopefully, this article has helped fix your Microsoft Teams web app and everything’s up and running once again. 

If not, as a last resort you can choose to use Microsoft Teams on another device or platform. Luckily, there’s a Teams desktop client for Windows 10, Windows 11, and Mac, as well as mobile versions for both Android and iPhone. 

Related posts

• Gmail 应用程序崩溃？8 个快速修复

• Avast 不更新病毒定义？8 个快速修复

• YouTube 不工作？这是尝试的快速修复

• WhatsApp Web QR 码不起作用？8个修复尝试

• Android 消息应用程序不工作？12个修复尝试

• Snapchat 不工作吗？7 种修复方法

• Doordash 不工作？7 件事要尝试

• 什么是 Microsoft 设备关联根枚举器？

• 如何修复停止工作的 Windows 键盘键

• Twitch 一直在缓冲？13 个修复流畅播放

• Instagram 过滤器不起作用？12个修复尝试

• Outlook 应用程序不同步？13 个尝试修复

• Microsoft Teams 无法在您的计算机上打开？9个修复尝试

• Chrome 声音不工作？7 种修复方法

• Windows Update 错误代码 0x80072efe 的两个简单修复

• DVD 驱动器不工作？5 故障排除提示

• 无线鼠标不工作？17 件事要检查

• 没有响应时如何修复 Microsoft Excel

• 什么是 Microsoft Visual C++ Redistributable & 你需要这么多？

• 修复：Windows 更新和邮件应用程序中的错误 0x80070490