电子邮件附件允许您与联系人共享文档、图像和其他文件。但是,如果Outlook不显示这些附件,您将无法查看它们。
Outlook可能会隐藏您的附件,原因有多种。不要(Don)让丢失的附件破坏您的电子邮件体验 - 我们将探讨一些您可以尝试解决以下问题的方法。

1. 确认附件(Attachment) 存在(Exists)并与发件人核实
如果您在电子邮件中没有看到附件,您应该做的第一件事是实际查看附件是否存在。您通常可以通过查找电子邮件主题旁边的回形针图标来在收件箱中发现这一点。这表明电子邮件是否包含您可以查看或下载的附件。
要查看附件,请选择包含该附件的电子邮件。在电子邮件本身中,您将在收件人和主题标题下方看到附件的名称。从这里,您可以下载或预览文件。

如果没有,您可以与发件人核实。他们可能忘记添加文件,或者发送了链接而不是附加文件。如果他们犯了错误,您可以要求他们重新发送电子邮件并附加所需的文件。
2. 关闭并重新打开 Outlook
有时,Outlook可能会遇到故障,导致附件无法显示。在这种情况下,只需重新启动应用程序即可解决问题。
您可以通过从顶部菜单中选择“文件” ,然后单击(File)“关闭(Close)”或“退出”(Exit)(取决于您的Outlook版本)来快速退出Outlook 。关闭后,只需重新打开应用程序即可检查问题是否已解决。

如果您使用的是网页版Outlook,您还可以尝试重新加载浏览器或清除缓存和 cookie。
3. 检查您的互联网连接
Outlook需要访问 Internet 来获取新电子邮件和下载附件。如果您的互联网连接较弱或连接不稳定,您的附件可能无法正确加载,从而无法下载。

要解决此问题,请确保您的设备具有与 Wi-Fi 网络的稳定连接(stable connection to a Wi-Fi network)。您还可以尝试断开Wi-Fi网络连接并重新连接。如果您使用的是移动设备,请尝试从Wi-Fi切换到移动数据连接(反之亦然)。
4.预览您的电子邮件附件
有时,您可能无法直接从收件箱查看或下载附件。在这种情况下,您可以尝试先预览它们(强制它们加载到缓存中),然后再将它们保存到您的设备。
要在Outlook(Outlook)中预览附件,请按照下列步骤操作:
- 在Outlook(Outlook)客户端中打开带有附件的电子邮件。
- 右键单击(Right-click)附件并选择预览(Preview)(或选择预览(Preview)按钮)。

- 将打开一个新窗口,其中包含文件预览。此预览会有所不同,具体取决于文件类型和操作系统。
- 如果要保存文件,请选择“下载”(Download)。

5.使用弹出撰写模式
您可能想在撰写回复时查看电子邮件中的附件。但是,如果您使用内联撰写模式,您将无法看到原始电子邮件及其附件。为了解决这个问题,可以使用弹出撰写模式。
这将为您的回复打开一个新窗口,您可以在其中在后台看到原始电子邮件及其任何附件。例如,这最适合包含图像作为附件的电子邮件,因为您将能够正确预览它们。
要使用弹出撰写模式,请按照下列步骤操作:
- 打开包含您要回复的附件的电子邮件。
- 单击(Click)电子邮件顶部的回复(Reply)按钮。

- 在“回复”(Reply)对话框中,查找一个看起来像一个带有指向外面的箭头的框的图标 - 这是弹出图标。它可能看起来略有不同或位于其他位置,具体取决于您的 Outlook 版本(your version of Outlook)。
- 单击(Click)弹出图标 - 将打开一个新窗口供您回复。

您现在可以在撰写回复时查看原始电子邮件中的附件。
6.撰写电子邮件时拖放附件
将文件附加到电子邮件的另一种方法是将它们从计算机中拖放。这比将文件附加到电子邮件的其他方法更快、更容易。
要在撰写电子邮件时拖放附件,请按照以下步骤操作:
- 使用文件资源管理器(File Explorer)(在Windows上)或Finder(在Mac上)
找到要附加到计算机的文件。
- 选择该文件并用鼠标光标拖动它。
- 将文件放入(Drop)Outlook的撰写框中。当您将鼠标悬停在此处时,
您可能会看到一条消息,显示将文件拖放到此处。(Drop)
该文件将附加到您的电子邮件中。您可以对多个文件重复此过程。
7. 删除 Outlook 缓存
Outlook将临时文件存储在缓存文件夹中以提高性能和速度。但是,有时此缓存可能会损坏或过时,导致附件不显示。
要解决此问题,您可以删除 Outlook 缓存(delete your Outlook cache)并强制应用程序从服务器下载新文件。完成此操作后,重新启动Outlook并尝试查看包含附件的电子邮件。
8. 确保 Outlook 不会阻止您的文件格式(Format)
Outlook具有阻止附加或打开某些类型的文件的安全功能。这些文件通常是可能包含病毒或恶意软件的可执行文件。例如,Outlook可能会阻止扩展名为 .exe、.bat、.js 或 .vbs 的文件。
如果您尝试附加或打开Outlook阻止的文件,您将看到一条消息,指出Outlook阻止访问以下可能不安全的附件。要解决此问题,原始发件人(无论是您还是其他人)可以在附加文件之前
更改文件扩展名。(change the file extension)
要更改文件扩展名,请执行以下步骤:
- 使用文件资源管理器(File Explorer)(在Windows上)或Finder(在Mac上)
找到您要在设备上附加的文件。
- 右键单击(Right-click)该文件并选择重命名(Rename)。

- 将扩展名更改为其他名称,例如 .txt 或 .docx。

- (Confirm)使用概述的步骤
确认更改并在Outlook中附加文件。
如果这对您不起作用,您需要联系您的网络管理员并解释情况。他们可能能够修改您的设备、网络或Microsoft Exchange服务器上的应用程序设置,以解除阻止某些文件类型(暂时或永久)。
修复Microsoft Outlook中的附件(Microsoft Outlook)
如果您的附件未在Microsoft Outlook中显示,上述步骤应该可以帮助您解决问题。如果您无法打开电子邮件中的所有 Outlook 附件,(downloading all of your Outlook attachments)也可以尝试下载这些附件。如果您有多个附件,您可以尝试将文件夹附加到您的 Outlook 电子邮件中(attaching a folder to your Outlook email)。
正在寻找您的旧附件之一?您可以使用特定搜索条件(例如发件人)
搜索 Outlook 电子邮件。(search through your Outlook emails)
Outlook Not Showing Attachments? 8 Ways to Fix
Email аttachments allow уou to share documents, images, and other files with your contаcts. However, if Oυtlook isn’t showing these attachments, you’re not going to be able to view them.
There are several reasons why Outlook might hide your attachments from view. Don’t let missing attachments ruin your email experience—we’ll explore a few methods you can try to resolve the problem below.

1. Confirm the Attachment Exists and Check With the Sender
The first thing you should do if you don’t see an attachment in an email is to actually see if the attachment exists. You can usually spot this in your inbox by looking for a paperclip icon next to the email subject. This indicates whether or not the email has an attachment that you can view or download.
To view the attachment, select the email containing it. In the email itself, you’ll see the name of the attachment underneath the recipient and subject title. From here, you can download or preview the file.

If not, you can check with the sender. It’s possible that they forgot to add the file, or they sent a link instead of attaching it. If they made a mistake, you can ask them to resend the email with the intended files attached to it.
2. Close and Reopen Outlook
Sometimes, Outlook may experience a glitch that prevents attachments from showing up. In this case, a simple restart of the app may fix the issue.
You can quickly quit Outlook by selecting File from the top menu, then click Close or Exit (depending on your version of Outlook). Once it’s closed, simply reopen the app to check if the problem is resolved.

If you’re using the web version of Outlook, you can also try reloading your browser or clearing your cache and cookies.
3. Check Your Internet Connection
Outlook needs access to the internet to fetch new emails and download attachments. If your internet connection is weak or your connection is unstable, your attachments may not load properly, making it impossible to download them.

To fix this, make sure your device has a stable connection to a Wi-Fi network. You can also try disconnecting and reconnecting to your Wi-Fi network. If you’re on a mobile device, try switching from Wi-Fi to your mobile data connection (and vice versa).
4. Preview Your Email Attachments
Occasionally, you may not be able to view or download attachments directly from your inbox. In this case, you can try previewing them first (forcing them to load in your cache) before saving them to your device.
To preview an attachment in Outlook, follow these steps:
- Open the email with the attachment in the Outlook client.
- Right-click on the attachment and select Preview (or select the Preview button).

- A new window will open with a preview of the file. This preview will vary, depending on the type of file and your operating system.
- If you want to save the file, select Download.

5. Use Pop-Out Compose Mode
You may want to view an attachment in an email while you’re writing up a reply. However, if you use the inline compose mode, you won’t be able to see the original email and its attachments. To solve this problem, you can use the pop-out compose mode.
This will open a new window for your reply, where you can see the original email and any its attachments in the background. This works best for emails that contain images as attachments, for instance, as you’ll be able to preview them properly.
To use the pop-out compose mode, follow these steps:
- Open the email with the attachment that you want to reply to.
- Click the Reply button at the top of the email.

- In the Reply dialog box, look for an icon that looks like a box with an arrow pointing out of it—this is the pop-out icon. It may look slightly different or be located elsewhere, depending on your version of Outlook.
- Click on the pop-out icon—a new window will open for your reply.

You can now view the attachment in the original email while composing your reply.
6. Drag-and-Drop Attachments When Composing Emails
Another way to attach files to your emails is to drag and drop them from your computer. This can be faster and easier than other methods for attaching files to your emails.
To drag and drop attachments when composing emails, follow these steps:
- Locate the file that you want to attach to your computer using File Explorer (on Windows) or Finder (on Mac).
- Select the file and drag it with your mouse cursor.
- Drop the file into the compose box in Outlook. You may see a message saying Drop files here when you hover over it.
The file will be attached to your email. You can repeat this process for multiple files.
7. Delete Your Outlook Cache
Outlook stores temporary files in a cache folder to improve performance and speed. However, sometimes this cache may get corrupted or outdated, causing attachments not to show up.
To fix this, you can delete your Outlook cache and force the app to download fresh files from the server. Once you’ve done this, restart Outlook and try to view the email containing your attachments.
8. Ensure Outlook Isn’t Blocking Your File’s Format
Outlook has a security feature that blocks certain types of files from being attached or opened. These files are usually executable files that may contain viruses or malware. For example, Outlook may block files with the .exe, .bat, .js, or .vbs extensions.
If you’re trying to attach or open a file that Outlook blocks, you’ll see a message saying Outlook blocked access to the following potentially unsafe attachments. To fix this, the original sender (whether that’s you or somebody else) can change the file extension before attaching the file.
To change the file extension, follow these steps:
- Locate the file you want to attach on your device using File Explorer (on Windows) or Finder (on Mac).
- Right-click on the file and select Rename.

- Change the extension to something else, such as .txt or .docx.

- Confirm the change and attach the file in Outlook using the steps outlined.
If this doesn’t work for you, you’ll need to contact your network administrator and explain the situation. They may be able to modify the app settings on your device, network, or Microsoft Exchange server to unblock certain file types (either temporarily or permanently).
Fixing Attachments in Microsoft Outlook
If your attachments aren’t showing in Microsoft Outlook, the steps above should help you to fix the problem. You could also try downloading all of your Outlook attachments from your emails if you’re struggling to open them. If you’ve got multiple attachments, you could try attaching a folder to your Outlook email.
Looking for one of your old attachments? You can search through your Outlook emails using specific search criteria (such as the sender).