与普遍的看法相反，优步(Uber)不是出租车服务(taxi service)。这是一项很棒的服务，您可以使用它在国外四处走动，如果您有备用车，也是一种赚取一些钱的好方法。但本质上，这是一项完全由智能手机应用程序(smartphone app)管理的汽车租赁服务。
与普通出租车不同，优步(Uber)司机不能在街上接人并为他们提供乘车服务。司机也不需要任何特殊许可证即可开始为优步(Uber)工作。
他们只需要年满 18 岁（在美国为 21 岁）并拥有自己的私家车。由于司机更容易开始使用优步(Uber)，因此它使该应用程序成为您所在城市的任何其他出租车服务(taxi service)的绝佳替代品。它更容易使用，最重要的是它更便宜。
优步(Uber)目前在全球 700 多个城市开展业务，甚至拥有自己的送餐服务(food delivery service)，称为Uber Eats。因此，如果您以前从未使用过此应用程序，这里有一份使用他们服务的初学者指南(s guide)，其中包含您开始使用Uber所需的所有信息。
如何开始使用优步(How to Get Started Using Uber)
要开始使用优步(Uber)，请下载并安装适用于iOS或Android的应用程序。
首次打开应用程序时，系统会提示您创建优步帐户(Uber account)。该应用程序会将您带到优步网站(Uber website)。您需要提供姓名、工作电话号码(phone number)、电子邮件地址(email address)等详细信息，并创建密码以完成该过程。
当您返回应用程序并登录(app and log)时，优步(Uber)会要求您访问您设备的位置以将您放置在地图上。现在，在您第一次乘坐优步(Uber ride)之前，您需要做的就是选择付款方式(payment method)。
如何预订您的第一次优步行程(How To Book Your First Uber Ride)
按照以下步骤预订您的第一次Uber 行程(Uber ride)。
- 订购优步(Uber ride)车时，您要做的第一件事就是选择您想租用的汽车类型。有五种不同的类型可供选择，最便宜和最常见的是UberX。你会发现，在不同的城市，Uber会向你展示不同类型的汽车服务。例如，在某些地方，您可以选择Uber Pool – 共享(Uber Pool – share)您的行程并节省一些钱。
- 选择汽车类型后，您需要提供上车地点(pickup location)。您可以通过输入手动选择它，也可以使用您的GPS 位置(GPS location)使其自动选择。
- 现在剩下要做的就是确认您的订单。
如何支付您的优步乘车费用(How To Pay For Your Uber Ride)
确认订单后，该应用程序将带您进入付款选项。您可以选择通过现金、信用卡或借记卡、Google Pay、PayPal或Uber credit 支付(Uber credit)。您可以在乘车前或乘车期间更改付款方式(payment method)，并在乘车完成后向您收取相应费用。
您可以使用 Uber 的GPS 系统(GPS system)跟踪您的司机。在等待您的乘车时，您还将看到平均等待时间，以及您的司机的详细信息，例如姓名、照片以及您需要注意的汽车类型。当您的行程到达上车地点(pickup location)时，该应用程序会提醒您。
即使您选择了在线支付方式(payment method)，您也可以在行程结束时给司机现金小费。
学习基本的 Uber 黑客(Learn Essential Uber Hacks)
一旦您开始定期使用优步(Uber)，您可能希望通过学习和使用一些基本技巧和窍门将其提升到另一个层次。以下是如何改善您使用该应用程序的整体体验的方法。
获得免费 Uber Credit 以支付您的乘车费用(Get Free Uber Credit to Pay For Your Rides)
有两种方法可以获得免费的Uber 积分(Uber credit)。一种是在您首次注册该应用程序时使用您朋友的代码。第二个是让其他人使用您的推荐代码 注册优步。(Uber)
在优步听 Spotify(Listen to Spotify in Uber)
优步(Uber)推出的最新功能之一是与Spotify的合作。您现在可以使用司机的音响系统在您的(sound system)Uber中收听您的Spotify播放列表。唯一的缺点是，这个很酷的功能仅限于Spotify Premium用户，而且还没有在每个有Uber的城市都可用。
不要匹配坏司机(Don’t Match With Bad Drivers)
如果您曾经与一位Uber司机有过不愉快的遭遇，您可以确保该应用不会再指派他们为您开车。为了做到这一点，请等到您的骑行结束并给他们 3 星或更少的评级。这样你就再也不会在优步上被匹配了(Uber)。
最重要的是，如果您认为自己的行程不安全，或者由于其他原因对行程不满意，您可以向Uber 支持部门(Uber support)提出投诉。如果索赔有效，优步(Uber)将为您提供免费信用额度，您可以用它来支付未来的行程费用。
要联系优步支持(Uber support)，请前往您的行程详情(Trip Details)并向下滚动至帮助(Help)部分。然后选择您对骑行不满意的原因并填写(ride and fill)详细信息。
定期检查您的乘客评分(Regularly Check Your Passenger Rating)
如果您发现您通常需要很长时间才能在Uber上分配到一个驱动器，那么检查您自己的(Uber)乘客评级(passenger rating)可能是值得的。就像(Just)您可以给司机打分一样，他们也可以在行程结束后给您打分。然后，其他优步(Uber)司机在决定是否接您的订单时会看到该评分。
要查看您的乘客评分(passenger rating)，请登录优步应用并点击左上角(Uber app and tap)的三行。您会在下拉菜单中的姓名下方找到您的个人评分。但是，如果您是Uber新手，则该评分还不会出现，因为您需要成为Uber 的普通用户(Uber user)才能获得它。
使用优步在线(Using Uber Online)
在极少数需要搭车而手机没电的情况下，您仍然可以使用移动网站订购(the mobile website)优步(Uber)。只需(Just)找到一台笔记本电脑或平板电脑即可访问互联网并在线订购(internet and order)您的乘车服务(ride online)。
是时候订购您的第一个优步了(Time To Order Your First Uber)
虽然这足以让您开始使用Uber，但此应用程序及其提供的服务还有很多。如果您是Uber的新手，我们还建议您(Uber)在公司网站上(how to use Uber on the company’s website)查看他们的官方指南，了解如何使用 Uber 。
无论您以前使用过优步(Uber)还是刚刚开始使用该应用程序，您会选择它而不是普通的出租车服务(taxi service)吗？还是您更喜欢老式的汽车租赁系统(car hiring system)？在下面的评论部分与我们分享(Share)您的想法。
How To Get Started Using Uber If You Haven’t Used It Before
Contrary to popular belief, Uber is not a taxi service. It’s an awesome service that you can use to move around while abroad, and a great way to earn some money on the side if you’ve got a spare car. But essentially, it’s a car hiring service managed entirely by a smartphone app.
Unlike your ordinary taxi, Uber drivers can’t pick up people off the street and offer them rides. The drivers also don’t require any special licence to start working for Uber.
They simply need to be over 18 years old (21 years old in the U.S.) and have their personal car. Since it’s easier for drivers to get started with using Uber, it makes the app an excellent alternative to any other taxi service you’ll find in your city. It’s easier to use, and most importantly it’s cheaper.
Uber currently operates in 700+ cities around the world and even has their own food delivery service called Uber Eats. So if you’ve never used this app before, here’s a beginner’s guide to using their services with all the information you need to get started using Uber.
How to Get Started Using Uber
In order to start using Uber, download and install the app for iOS or Android.
When you first open the app, you will be prompted to create an Uber account. The app will take you to the Uber website for it. You’ll need to provide details like your name, a working phone number, an email address, and create a password to complete that process.
When you return to the app and log in, Uber will ask you to access your device’s location to place you on the map. Now all you need to do before ordering your first Uber ride is to choose the payment method.
How To Book Your First Uber Ride
Follow these steps to book your first Uber ride.
- When ordering an Uber ride, the first thing you’ll do is choose the type of car you would like to hire. There are five different kinds to choose from, the cheapest and most common being UberX. You’ll find that in different cities Uber will show you different types of car services. For example, in some places you can opt for Uber Pool – share your ride and save some money.
- Once you’ve chosen the type of car, you’ll need to provide your pickup location. You can choose it manually by typing it in or use your GPS location to make it automatic.
- Now all that’s left to do is to confirm your order.
How To Pay For Your Uber Ride
Once you confirm your order, the app will take you to the payment options. You can choose to pay by cash, credit or debit card, Google Pay, PayPal, or Uber credit. You can change the payment method before or during the ride, and you’ll be charged accordingly when your ride is finished.
You can track your driver using Uber’s GPS system. While waiting for your ride, you will also see the average waiting time, as well as your driver’s details, such as name, photo, and what kind of car you’ll need to look out for. The app will alert you when your ride arrives at the pickup location.
Even if you’ve chosen an online payment method, you can tip your driver in cash at the end of your ride.
Learn Essential Uber Hacks
Once you start using Uber regularly, you might want to take it to another level by learning and using a couple of essential tips and tricks. Here’s how you can improve your overall experience with the app.
Get Free Uber Credit to Pay For Your Rides
There are two ways to get free Uber credit. One is by using your friend’s code when you first sign up to the app. The second is by getting other people to sign up for Uber using your referral code.
Listen to Spotify in Uber
One of the latest new features Uber rolled out is collaboration with Spotify. You can now listen to your Spotify playlists in your Uber using the driver’s sound system. The only downside is that this cool feature is limited to Spotify Premium users and isn’t available in every city with Uber yet.
Don’t Match With Bad Drivers
If you ever have an unpleasant encounter with one of the Uber drivers, you can make sure the app never assigns them to drive you again. In order to do that, wait till your ride finishes and give them a rating of 3 stars or fewer. That way you will never be matched on Uber again.
On top of that, if you believe that your ride was unsafe, or you’re not satisfied with it for some other reason, you can file a complaint to Uber support. If it’s a valid claim, Uber will give you free credit that you can use to pay for future rides.
To contact Uber support, go to your Trip Details and scroll down to the Help section. Then choose the reason why you’re dissatisfied with your ride and fill in the details.
Regularly Check Your Passenger Rating
If you find that it’s often taking a long time before you get assigned a drive on Uber, it might be worth checking your own passenger rating. Just like you can rate your driver, they can also give you a rating after the ride is finished. Then other Uber drivers will see that rating when they decide whether or not to pick up your order.
To find out your passenger rating, log into the Uber app and tap on the three lines in the upper-left corner. You’ll find your personal rating right under your name in the drop-down menu. However, if you’re new to Uber, the rating won’t appear yet, as you need to be a regular Uber user to acquire it.
Using Uber Online
On the rare occasions when you need a ride and your phone is dead, you can still order an Uber using the mobile website. Just find a laptop or a tablet to access the internet and order your ride online.
Time To Order Your First Uber
While this is enough to get you started with Uber, there’s much more to this app and the services it offers. If you’re completely new to Uber, we also recommend checking out their official guide for how to use Uber on the company’s website.
Whether you have used Uber before or just getting started with the app, would you choose it over a regular taxi service? Or do you prefer the old-school car hiring system over it? Share your thoughts with us in the comments section below.
