如果您是亚马逊的狂热购物者(Amazon shopper),那么您可能需要查看您的订单和之前的亚马逊购买记录(previous Amazon purchases)。您可能拥有公司支付的产品或与室友分开的产品。
无论如何,您都可以轻松下载您的亚马逊(Amazon)订单历史记录。除了订单,您还可以查看商品、退款和退货。此外,您可以选择日期或查看一些快速报告。
访问您的亚马逊购买历史(Purchase History)
目前,下载购买历史记录的功能仅在您在亚马逊(Amazon)网站上的账户设置中可用,而不是移动应用程序。因此,请访问Amazon.com并登录您的(your )亚马逊(Amazon)帐户( account)。
- 在您姓名下方的右上角,选择Accounts & Lists。
- 在下拉菜单中
选择帐户。(Account)
- 滚动到Ordering and Shopping Preferences部分并选择Download Order Reports。
如果您打算经常访问此站点以定期获取报告,您可能需要将报告页面添加为书签(bookmark the report page)。
使用快速设置选项
在页面顶部“请求订单历史报告”(Request Order History Report)中,您会看到一个包含“快速设置选项(Quick Set Options)”的框。
这些报告为您提供上个月(Month)、过去 30天(Days)、去年和年初至今的项目的快速快照(Date)。请注意(Note),带有星号的报告可能需要更长的时间来处理。
- 选择一个报告,您将看到左侧的字段自动填充。
- 默认情况下,快速设置(Quick Set) 选项(Options)可用于项目。如果您需要订单、退货或退款,
请务必更改报告类型。(Report Type)
- (可选)输入报告名称。
- 选择请求报告。
创建订单历史报告
要查看特定日期范围内的商品、订单、退货或退款,您可以设置自定义报告。
- 在页面的顶部,使用下拉列表
选择报告类型。(Report Type)
- 输入(Enter)开始日期和结束日期。对于结束日期,您可以根据需要选择“今天使用”(Use Today)。
- (可选)输入报告名称。
- 选择请求报告。
您将看到一条简短消息,表明您的报告已被请求并正在进行中。您还可以在页面底部的
请求状态(Request Status)部分和您的报告中查看报告的实时状态。
当您的报告准备就绪时,您将收到一封电子邮件至与您的亚马逊(Amazon)账户相关联的地址。因此,如果您想处理其他业务而不是等待报告,只需查看您的电子邮件以获取通知。
下载您的亚马逊订单历史
报告准备就绪后,您收到的电子邮件中包含一个立即下载报告的链接和另一个查看所有报告的链接。
如果您使用电子邮件中的下载链接,这将打开您的浏览器并将报告放在您的默认下载文件夹(your default Downloads folder)中。
如果您访问Amazon.com以查看您的报告,请选择报告右侧的下载按钮。(Download)然后,前往您的“下载(Downloads)”文件夹将其打开。
查看您的亚马逊订单历史报告(Amazon Order History Report)
默认情况下,报告是CSV 文件格式(CSV file format)。为获得最佳视图,请使用Microsoft Excel、Apple Numbers或计算机上的其他电子表格应用程序打开它。
根据您选择的报告类型,您将在文件中看到不同的信息。报告中的基本(Basic)详细信息可以包括订单 ID、订单日期、发货日期、商品名称、产品类别、ASIN/ISBN、卖家、发货名称和地址以及数量。
除了上述详细信息外,您还将看到每种报告类型的以下信息:
- 项目:状况(Condition)(新的、二手的)、单价、单价、承运人名称和跟踪号、小计和总计
- 订单和发货:运费、付款方式(payment method)、促销、税费、订单状态、承运人名称和跟踪号、小计和总计
- 退货:退货日期和退货原因
如果您打算稍后进一步查看、共享或通过电子邮件发送报告,请务必保存报告。或者,您可以返回亚马逊报告页面(Amazon Reports page)并重新下载文件。
有关更多信息,请查看如何隐藏亚马逊订单或购买(hide an Amazon order or purchase),或者如果您没有收到预期订单该(if you haven’t received an expected order)怎么办。
How to View and Download Your Amazon Order History
If you’re an avid Amazon shopper, then you may need to take a look at your orders and previous Amazon purchases. You might have products that your company pays for or those you split with roommates.
Whatever the case, you can easily download your Amazon order history. Along with orders, you can view items, refunds, and returns. Plus, you can select the dates or view a few quick reports.
Access Your Amazon Purchase History
Currently, the feature to download purchase history is only available in your account settings on the Amazon website, not the mobile app. So, visit Amazon.com and sign in to your Amazon account.
- On the top right below your name, pick Accounts & Lists.
- Select Account in the drop-down menu.
- Scroll to the Ordering and Shopping Preferences section and choose Download Order Reports.
If you plan to visit this spot often to obtain reports regularly, you may want to bookmark the report page.
Use a Quick Set Option
In the top section of the page, Request Order History Report, you’ll see a box containing Quick Set Options.
These reports give you a fast snapshot of items from Last Month, the Last 30 Days, Last Year, and Year to Date. Note those reports with asterisks may take longer to process.
- Select a report and you’ll see the fields to the left populate automatically.
- The Quick Set Options are available for items by default. Be sure to change the Report Type if you want orders, returns, or refunds.
- Optionally enter a Report Name.
- Pick Request Report.
Create an Order History Report
To see items, orders, returns, or refunds in a specific date range, you can set up a custom report.
- In the top section of the page, choose the Report Type using the drop-down list.
- Enter the start date and end date. For the end date, you can select Use Today if you like.
- Optionally enter a Report Name.
- Select Request Report.
You’ll see a brief message that your report has been requested and is in progress. You can also view the real-time status of the report in the Request Status section and Your Reports at the bottom of the page.
You’ll receive an email to the address connected to your Amazon account when your report is ready. So if you want to take care of other business instead of waiting for the report, just check your email for the notification.
Download Your Amazon Order History
The email you receive when your report is ready contains a link to download the report immediately and another link to view all of your reports.
If you use the download link in the email, this opens your browser and places the report in your default Downloads folder.
If you visit Amazon.com to see your reports, select the Download button to the right of the report. Then, head to your Downloads folder to open it.
View Your Amazon Order History Report
By default, the report is a CSV file format. For the best view, open it with Microsoft Excel, Apple Numbers, or another spreadsheet application on your computer.
Depending on the report type you choose, you’ll see different information in the file. Basic details in the reports can include order ID, order date, shipment date, item title, product category, ASIN/ISBN, seller, shipping name and address, and quantity.
In addition to the above details, you’ll also see the following information per report type:
- Items: Condition (new, used), list price per unit, purchase price per unit, carrier name and tracking number, subtotals and totals
- Orders and Shipments: Shipping charge, payment method, promotions, tax charged, order status, carrier name and tracking number, subtotals and totals
- Returns: Return date and return reason
Be sure to save the report if you plan to review it further later, share it, or send it via email. Alternatively, you can return to the Amazon Reports page and redownload the file.
For more, take a look at how to hide an Amazon order or purchase or what to do if you haven’t received an expected order.