如果您在尝试从 Android 的Google Play 商店(Google Play Store)购买商品时收到“您的交易无法完成”错误,则您的付款方式或Google帐户可能有问题。
您无法进行购买的其他一些原因包括您使用的是VPN、用于购买的应用有故障、Play 商店的缓存已损坏(Play Store’s cache is corrupt)等等。但是,有几种方法可以解决该问题。

清除 Google Play 商店应用程序的缓存(Cache)
您可能会收到“您的交易无法完成”错误,因为 Play商店(Store)的缓存已损坏。Play商店(Store)使用这些缓存文件来改善您的应用体验,但有时这些文件会变得无法使用。由于缓存不良,您可能会遇到各种问题。
在这种情况下,您可以通过删除当前的 Play 商店缓存(deleting your current Play Store cache)来解决问题。这样做不会删除应用程序内的数据,因此不会丢失任何内容。
- 如果您已在手机上运行该应用,
请关闭Google Play 商店。(Google Play Store)
- 点击(Tap)并按住主屏幕或应用程序抽屉上的Play 商店(Play Store)图标,然后在菜单中选择应用程序信息。(App)

- 在以下屏幕上
选择存储使用情况。(Storage)
- 选择清除(Choose Clear)缓存以删除应用程序的缓存文件。

- 在手机上重新启动 Play 商店。
禁用您的 VPN 服务
VPN应用(VPN)程序允许您假装来自与当前位置不同的位置。这有时会导致各种付款出现问题,包括 Play 商店的付款系统。您可以通过禁用VPN服务来解决此问题。
在大多数VPN应用程序中,您可以通过关闭屏幕上的主开关来关闭服务。完成此操作后,启动Play 商店(Play Store)并尝试进行购买。如果需要,
您可以重新打开VPN 。
在Play 商店(Play Store)中使用不同的Payment Method/Credit Card
如果“您的交易无法完成”错误继续出现,请使用其他方法进行付款,看看是否有效。如果您当前的付款方式遇到问题,这有助于解决问题。
- 在手机上打开Google Play 商店(Google Play Store)并访问要购买的商品。
- 选择购买选项。
- 选择当前的付款方式。

- 选择(Choose)替代方法进行付款。您将在此屏幕上看到所有可用的付款方式。
- 点击“购买”(Buy)按钮即可完成交易。
删除(Remove)并重新添加您的(Re-Add Your Form)付款(Payment)方式
解决付款方式问题的一种方法是删除付款方式并将其重新添加到您的Play 商店(Play Store)帐户。这会刷新您的付款方式与Play 商店(Play Store)的连接,修复连接的小问题。
如果您想使用新的付款方式进行购买,您还可以添加新的付款方式。
请妥善保存您的付款详细信息,因为在执行以下步骤时您将需要这些信息。
- 在手机上
打开Google Play 商店。(Google Play Store)
- 选择右上角的个人资料图标,然后选择付款(Payments)和订阅。
- 在下一页上选择付款方式以访问您的付款资料。(Payment)

- 选择(Choose)底部的更多付款设置。
- 选择要删除的付款方式,然后点击“删除”(Remove)。

- 选择(Choose Remove)下一页上的“删除”以确认您的选择。
- 返回Play 商店(Play Store)并选择您想要的付款方式。您可以使用传统的信用卡/借记卡和各种钱包,具体取决于您所在的地区。
- 输入您的付款方式详细信息并完成添加方式。
- 访问Play 商店(Play Store)中要购买的商品并使用新添加的方法进行购买。
卸载并重新安装您的Android 应用程序(Android App)
如果您在Android(Android)手机上购买应用程序时收到“您的交易无法完成”错误,则您的应用程序可能有问题,导致您无法购买所选商品。解决此问题的一种方法是在手机上
删除并重新安装该应用程序。(remove and reinstall the app)
删除应用程序会删除所有应用程序文件,全新的应用程序安装可以解决您的应用内购买问题。
- 打开手机上的应用程序抽屉,点击并按住您的应用程序,然后选择卸载(Uninstall)。

- (Choose Uninstall)在提示中
选择卸载以删除您的应用程序。
- 启动Google Play 商店(Google Play Store),找到您的应用程序,然后点击安装(Install)。
- 打开新安装的应用程序并尝试进行购买。
注销并重新登录您的(Out)Google Play 帐户(Back Into Your Google Play Account)
如果您仍然无法在 Google Play 商店上进行购买(can’t make your purchase on Google Play Store),请在手机上退出并重新登录您的Google帐户以解决您的问题。(Google)您当前的登录会话可能有问题,导致“您的交易无法完成”错误。
您需要使用Google帐户的用户名和密码才能重新登录您的帐户,因此请将这些详细信息放在手边。
- 打开Android手机上的“设置”。
- (Select Users)在“设置”中(Settings)选择“用户和帐户” 。
- 选择 Google(Choose Google) ,然后在列表中选择您的Google帐户。(Google)您将看到此页面上列出的所有Google帐户。

- 点击屏幕右上角的三个点,然后选择“删除(Remove)帐户”。

- (Select Remove)在提示中
选择删除帐户以确认您的选择。
- (Re-add)通过进入Settings > User和帐户”> “添加(Add)帐户” > Google并输入您的帐户详细信息,将您的
Google帐户(Google)重新添加到您的手机。
解决(Resolve Payment Issues)Android上的Google Play 商店(Google Play Store)的付款问题
由于各种原因,Google Play 商店(Play Store)显示“您的交易无法完成”错误。解决问题(you’ve fixed the issue)后,您可以毫无问题地
在Play 商店(Play Store)中购买任何商品。
How to Fix “Your Transaction Cannot Be Completed” on Google Play Store
If you’re getting a “Your Τransaction Cannot Be Completed” error while trying to purchase something from Andrоid’ѕ Google Play Store, your payment method or your Google account maу have a problem.
A few other reasons you can’t make your purchase are that you’re using a VPN, the app in which you’re making a purchase is faulty, Play Store’s cache is corrupt, and more. However, there are a few ways to resolve the issue.

Clear the Google Play Store App’s Cache
You can get a “Your Transaction Cannot Be Completed” error because Play Store’s cache has gone corrupt. Play Store uses these cache files to improve your app experience, but sometimes, these files become unusable. You can experience a variety of issues due to a bad cache.
In this case, you can resolve your issue by deleting your current Play Store cache. Doing so doesn’t delete your data within the app, so there’s nothing to lose here.
- Close Google Play Store if you’re already running the app on your phone.
- Tap and hold the Play Store icon on your home screen or app drawer and choose App info in the menu.

- Select Storage usage on the following screen.
- Choose Clear cache to remove the app’s cache files.

- Relaunch Play Store on your phone.
Disable Your VPN Service
A VPN app allows you to pretend to be from a location different from your current location. This can sometimes cause issues with various payments, including Play Store’s payment system. You can fix that by disabling your VPN service.
In most VPN apps, you can turn off the service by toggling off the main toggle on the screen. Once you’ve done that, launch Play Store and try to make your purchase. You can then turn your VPN back on if you want.
Use a Different Payment Method/Credit Card on Play Store
If your “Your Transaction Cannot Be Completed” error continues to appear, use a different method to make your payment and see if that works. This helps fix the issue if your current payment method is experiencing a problem.
- Open Google Play Store on your phone and access the item to purchase.
- Choose the purchase option.
- Select the current payment method.

- Choose an alternate method to make the payment. You’ll see all your available payment methods on this screen.
- Tap the Buy button to complete the transaction.
Remove and Re-Add Your Form of Payment
One way to resolve issues with your payment method is to remove and re-add the method to your Play Store account. This refreshes your payment method’s connection with Play Store, fixing minor problems with the connection.
You can also add a new payment method if you wish to purchase using that.
Keep your payment details handy, as you’ll need those while following the following steps.
- Open Google Play Store on your phone.
- Select your profile icon in the top-right corner and choose Payments & subscriptions.
- Select Payment methods on the following page to access your payment profile.

- Choose More payment settings at the bottom.
- Select the payment method to remove and tap Remove.

- Choose Remove on the following page to confirm your choice.
- Return to the Play Store and select the payment method you want. You can use traditional credit/debit cards and various wallets, depending on your region.
- Enter your payment method details and finish adding the method.
- Access the item to buy on Play Store and use your newly-added method to purchase.
Uninstall and Reinstall Your Android App
If you get a “Your Transaction Cannot Be Completed” error while purchasing an app on your Android phone, your app may be faulty, preventing you from buying your selected item. One way to fix this issue is to remove and reinstall the app on your phone.
Removing the app deletes all the app files, and a fresh app installation can solve your in-app purchase issue.
- Open the app drawer on your phone, tap and hold on your app, and select Uninstall.

- Choose Uninstall in the prompt to remove your app.
- Launch Google Play Store, find your app, and tap Install.
- Open the newly-installed app and try to make your purchase.
Log Out and Back Into Your Google Play Account
If you still can’t make your purchase on Google Play Store, sign out and back into your Google account on your phone to fix your issue. Your current login session may be problematic, causing the “Your Transaction Cannot Be Completed” error.
You’ll need your Google account’s username and password to log back into your account, so keep those details handy.
- Open Settings on your Android phone.
- Select Users & accounts in Settings.
- Choose Google and select your Google account on the list. You’ll see all your Google accounts listed on this page.

- Tap the three dots in your screen’s top-right corner and choose Remove account.

- Select Remove account in the prompt to confirm your choice.
- Re-add your Google account to your phone by heading into Settings > User & accounts > Add account > Google and entering your account details.
Resolve Payment Issues With Google Play Store on Android
Google’s Play Store displays the “Your Transaction Cannot Be Completed” error for various reasons. Once you’ve fixed the issue, you can purchase any items on the Play Store without any problems.