一个经常看起来令人困惑的Windows 10问题是当您看到没有错误消息的黑屏时，只是一个光标位于中心。尽管看起来很奇怪，但许多用户都经历过这种情况。该错误可能是由于各种问题导致的，从屏幕亮度降低到硬件问题。

在没有明确的错误代码或消息的情况下，故障排除可能会很棘手。如果您的Windows 10黑屏出现光标问题，请尝试以下修复。

检查屏幕亮度

首先，如果只有光标可见，您应该调整亮度。^{(adjust the brightness)}剩余的屏幕可能不可见，因为它非常暗。 

如果您使用的是笔记本电脑，则可以使用 Fn 键的某种组合来调整屏幕的亮度。通常，您需要按 Fn 键 + 带有太阳图片和向上箭头的键。 

您也可以使用通知面板底部的亮度条，但最好使用 Fn 键，因为您在屏幕上看不到任何内容。

如果您在桌面上并且看不到通知面板下的亮度设置或键盘上的按键，请尝试使用显示器上的按钮调整亮度设置。

电源重置您的笔记本电脑

如果您在笔记本电脑上遇到此问题，请通过关闭笔记本电脑并取出电池来重置您的笔记本电脑。按住电源按钮 60 秒。重新插入电池并重新启动。 

如果这不起作用，请尝试下一个修复。但是，挑战在于您需要在屏幕上看不到任何内容的情况下执行此操作。棘手^(Tricky)，但我们将引导您完成这些步骤，以便您执行切换。

切换显示器

如果您的显示模式已更改为仅第二屏^{(Second screen only)}，请按照以下步骤解决问题。

1. 如果您的帐户受密码保护，请按Space键，输入您的密码，然后按Enter。
2. 登录后，按Win + P拉出项目^(Project)面板。它看起来像下面的屏幕截图，但您可能看不到它：

1. 按向下箭头并按Enter。

如果这不能解决问题，请在尝试其他修复之前重试步骤 1-3 几次。由于看不到屏幕，您可能错过了一步。

^(Log)使用不同的用户帐户^{(Different User Account)}登录

如果损坏的用户配置文件是导致带有光标问题的黑屏的原因，则可能是一个简单的修复方法。 

1. 以安全模式启动 Windows 10^{(Start Windows 10 in Safe Mode)}。
2. ^(Log)使用与您遇到问题的用户帐户不同的用户帐户登录。
3. 将此路径粘贴到文件资源管理器中，然后按 Enter：

C:\Users\{working-user-account}\AppData\Local\Microsoft\Windows\Caches

将 { working-user-account } 替换为用户名。

^(Copy)按Ctrl + A和Ctrl + C复制此文件夹中的所有文件。

您也可以手动导航到此文件夹，但您必须查看隐藏的AppData文件夹。从顶部功能区切换到查看选项卡并选中^(View)Show/hide组中隐藏项目^{(Hidden items)}旁边的框以查看隐藏文件夹。

1. 导航到C:\Users\{your-user-account}\AppData\Local\Microsoft\Windows\Caches

将 { your-user-account } 替换为您要修复的用户帐户的名称。 

Ctrl + V. 将复制的文件粘贴到此文件夹中。

如果您的电脑只有一个^{(Has One)} 帐户^(Account)怎么办？

如果您是计算机的唯一用户，您可能没有任何其他用户帐户。如果您是管理员，请创建一个新帐户。按Win + I并选择Accounts转到Settings应用程序。 

从左侧窗格中选择家庭和其他用户^{(Family & other users)}，然后从右侧窗格中选择添加家庭成员^{(Add a family member)}/将其他人添加到此 PC^{(Add someone else to this PC)}。

按照说明创建用户帐户并登录新帐户，查看带有光标错误的黑屏是否消失。

如果您不是管理员^{(Administrator)}怎么办？

如果您不是管理员，请激活内置Windows 管理员^{(Windows Administrator)}以创建新帐户。 

通过在开始菜单中搜索cmd并选择^(cmd)Run as administrator打开提升的命令提示符^{(Command Prompt)}。

运行以下命令：

net user administrator /active:yes

重新启动您的 PC，您现在应该能够以管理员身份登录。按照上述步骤创建一个新的用户帐户，然后复制用户帐户文件。

运行 SFC 扫描

如果问题仍未解决，请花几分钟时间使用系统文件检查器检查^{(System File Checker)}系统文件完整性问题。即使您因为黑屏而无法使用开始菜单^{(Start Menu)}，此方法也应该有效，因为您可以使用任务管理器打开命令提示符。^{(Command Prompt)}

1. 按Ctrl + Shift + Escape启动任务管理器。
2. 选择文件^{(File )}>运行新任务^{(Run new task)}。

1. 在“创建新任务^{(Create new task)}”窗口的字段中键入cmd ，然后选中文本“^(cmd)使用管理权限创建此任务^{(Create this task with administrative privileges)}”旁边的框。

1. 按OK启动提升的命令提示符^{(Command Prompt)}并执行以下命令：

sfc /scannow

扫描完成后，您将看到一条消息，指出未发现系统文件完整性违规或违规已修复。重新启动您的 PC 以查看错误是否已解决。

更新设备驱动程序

即使没有带有光标问题的黑屏，让您的驱动程序保持最新也是一个很好的做法。损坏^(Corrupt)或过时的驱动程序可能会导致此问题，因此更新它们可能会解决此问题。

由于您在屏幕上看不到任何内容，因此您需要先以带网络的^(Networking)安全模式^{(Safe Mode)}启动。当您启动到安全模式^{(booting into Safe Mode)}时，只需在启动设置屏幕中选择选项编号 5（启用^{(Startup Settings )}网络^(Networking)安全模式^{(Safe Mode)}）并按照以下步骤操作：

1. ^(Download)从图形硬件制造商的网站下载最新的驱动程序。
2. 按Ctrl + R，键入cmd，然后按Ctrl + Shift + Enter运行提升的命令提示符。
3. 键入devmgmt.msc并按Enter启动设备管理器。

1. 找到^(Locate)并右键单击您的图形驱动程序，然后选择更新驱动程序^{(Update driver)}。

1. 如果您已经下载了驱动程序，请选择第二个选项Browse my computer for driver software。否则，请选择自动搜索更新的驱动程序软件^{(Search automatically for updated driver software)}。 

安装最新的图形驱动程序后，重新启动并查看是否有助于消除问题。如果没有，请尝试选择Uninstall device而不是Update driver。当您重新启动 PC 时，驱动程序将自动重新安装。

禁用辅助输出

当您在设备管理器中时，可能值得禁用任何辅助输出并查看是否可以解决问题。为此，请从设备管理器^{(Device Manager)}的顶部功能区中选择查看^(View)，然后选择显示隐藏的设备^{(Show hidden devices)}。

展开显示驱动程序^{(Display drivers)}列表，如果您看到辅助输出设备，请右键单击它并选择禁用^(Disable)。 

在 BIOS 中更改显示输出

许多用户声称从BIOS更改显示输出可以帮助解决带有光标的黑屏问题。如果到目前为止您还没有解决问题，您可能想尝试看看这是否有帮助。

1. ^{(Enter BIOS)}按F12或Del键^(Del)进入 BIOS（按键因制造商而异）。
2. 在BIOS^(BIOS)中查找显示输出^{(Display output )}设置。您可能需要稍微导航才能找到它。 
3. 将其更改为IGFX以使用板载图形作为第一个显示。

1. 保存更改并退出。

断开附加显示器

如果您在安装Windows^(Windows)时有其他显示器（例如与您的 PC 连接的另一台显示器或电视），则操作系统可能正在使用另一个屏幕作为其主要显示器。尝试断开所有其他显示器，看看是否能解决问题。

从 DVI 切换到 HDMI

一些用户声称使用HDMI代替DVI可以解决黑屏和光标问题。通过HDMI连接显示器后：

1. 按Win + I启动设置^(Settings)应用程序。
2. 选择系统^(System)。

1. 从左窗格转到显示。^(Display)
2. 如果您连接了多个显示器，您可以选择一个显示器并选择Make this my main display。选择您要使用的显示器。

删除可疑程序

某些程序可能会在您的 PC 上导致此问题。如果黑屏使您无法访问 PC 上的任何内容，请使用任务管理器^{(Task Manager)}。

1. 按Win + Shift + Esc启动任务管理器^{(Task Manager)}。
2. 选择文件^{(File )}>运行新任务^{(Run new task)}。

1. 键入appwiz.cpl并按Enter。

1. 您现在应该看到“程序和功能^{(Programs and Features )}”窗口。如果安装特定程序后出现带有光标的黑屏问题，请通过右键单击该程序并选择卸载^(Uninstall)来卸载它。

有时，某些目录（如System32目录）中可能存在已卸载程序的残留物。考虑使用第三方程序，如IObit 卸载^{(IObit uninstaller)}程序，彻底删除程序及其文件。

以管理员身份启动文件资源管理器^{(File Explorer)}

有时，只需以管理员身份启动文件资源管理器似乎已经解决了某些用户的问题。 

1. 按Ctrl + Shift + Esc启动任务管理器。
2. 选择文件^(File)>运行新任务^{(Run new task)}。
3. Type %localappdata% 并选中“使用管理权限创建此任务^{(Create this task with administrative privileges)}”文本旁边的框。

禁用快速启动

在某些情况下，快速启动^{(Fast Startup)}会导致带有光标问题的黑屏。使用以下步骤禁用快速启动。

1. 按Win + R，键入control，然后按Enter启动控制面板。
2. 选择系统^(System) 和安全^{(and Security )}>电源选项。^{(Power options.)}

1. 选择选择电源按钮的功能^{(Choose what the power buttons do)}。 

1. 从顶部选择更改当前不可用的设置。^{(Change settings that are currently unavailable )}

1. 取消选中打开快速启动（推荐）^{(Turn on fast startup (recommended))}旁边的框。

1. 选择保存更改^{(Save changes)}并退出。

使用多个连接器

这是另一个不寻常的修复。一些用户表示将他们的显示器连接到HDMI和DVI连接器解决了黑屏和光标问题。当然，为此，您的显示器需要同时具有HDMI和DVI连接器选项。

当您使用它时，如果您有另一台显示器，也可以尝试将另一台显示器连接到您的 PC。如果另一台显示器正常工作，您至少可以使用它对第一台显示器进行故障排除。

从BIOS^(BIOS)禁用双^(Dual)显示器或多显示器^{(Multi-Monitor)}功能

当您通过按F12或Del键（或其他键，取决于制造商是谁） 启动计算机时，您需要进入BIOS以禁用这些功能。^(BIOS)

1. 进入BIOS后，查找Dual Monitor Function或CPU Graphics Function。 
2. 保存更改并退出 BIOS。

更新 BIOS

更新BIOS是一个激进的步骤，但一些用户已经能够通过这样做来解决问题。首先^(First)，检查您的 BIOS 版本^{(check your BIOS version)}，如果已过时，请从制造商的网站下载最新版本。 

请注意，该过程对初学者不友好。除非您知道自己在做什么，否则最好寻求专家的帮助。如果您确信自己可以做到，请务必熟悉用于更新 BIOS^{(updating the BIOS)}的选项。

希望其中一个修复对您有用，您现在可以看到屏幕上的所有内容，而不仅仅是光标。如果您的计算机显示器完全没有显示，甚至没有光标，您可能需要尝试一些其他方法来修复空白或黑色的显示器屏幕^{(fix a blank or black monitor screen)}。

How to Fix Windows 10 Black Screen with Cursor

A Windows 10 іssue thаt often looks cоnfusing is when you see а black screen with no error message, just a cursor sitting аt the center. As odd as it may appear, many users hаvе experienced this. The error could occur due to a variety of issueѕ, from reduced screen brightness to hardware issues.

In the absence of a clear error code or message, troubleshooting can be tricky. If you have a Windows 10 black screen with a cursor problem, try the following fixes.

Check Screen Brightness

First, you should adjust the brightness if only the cursor is visible. The remaining screen may not be visible because it’s extremely dark. 

If you’re using a laptop, you’ll be able to adjust the screen’s brightness using some combination of the Fn key. Typically, you’ll need to press the Fn key + the key with a picture of the sun and an upward arrow. 

You could also use the brightness bar at the bottom of the notifications panel, but the Fn key is preferable since you can’t see anything on the screen.

If you’re on a desktop and can’t see the brightness settings under the notification panel or the keys on your keyboard, try to adjust the brightness settings using the buttons on your monitor.

Power Reset Your Laptop

If you’re encountering this issue on a laptop, power reset your laptop by shutting it down and removing the battery. Press-hold the power button for 60 seconds. Reinsert the battery and restart. 

If this doesn’t work, try the next fix. The challenge, though, is that you’ll need to do this without seeing anything on the screen. Tricky, but we’ll walk you through the steps so you can perform the switch.

Switch Displays

If your display mode has changed to Second screen only, follow the steps below to fix the problem.

1. If your account is password-protected, press the Space key, enter your password, and press Enter.
2. Once logged in, press Win + P to pull up the Project panel. It looks like the screenshot below, but you may not be able to see it:

1. Press the down arrow and hit Enter.

If this doesn’t resolve the problem, retry steps 1-3 a couple of times before trying other fixes. You may have missed a step since you couldn’t see the screen.

Log In With a Different User Account

If a corrupted user profile is the cause for the black screen with cursor issue, it may be a simple fix. 

1. Start Windows 10 in Safe Mode.
2. Log in using a different user account from the one you’re encountering the problem.
3. Paste this path into the file explorer and press enter:

C:\Users\{working-user-account}\AppData\Local\Microsoft\Windows\Caches

Replace {working-user-account} with the name of the user.

Copy all the files in this folder by pressing Ctrl + A and Ctrl + C.

You can also navigate to this folder manually, but you’ll have to view the hidden AppData folder. Switch to the View tab from the top ribbon and check the box beside Hidden items in the Show/hide group to view hidden folders.

1. Navigate to C:\Users\{your-user-account}\AppData\Local\Microsoft\Windows\Caches

Replace the {your-user-account} with the name of the user account you’re trying to fix. 

Paste the copied files into this folder by pressing Ctrl + V. 

What If Your PC Only Has One Account?

If you’re the sole user of a computer, you may not have any other user accounts. Create a new account if you’re an administrator. Go to the Settings app by pressing Win + I and selecting Accounts. 

Select Family & other users from the left pane and select Add a family member/Add someone else to this PC from the right pane.

Follow the instructions to create the user account and log into the new account to see if the black screen with cursor error disappears.

What if You’re Not the Administrator?

In case you’re not an administrator, activate the built-in Windows Administrator to create a new account. 

Open an elevated Command Prompt by searching for cmd in the Start Menu and selecting Run as administrator.

Run the following command:

net user administrator /active:yes

Restart your PC, and you should now be able to log in as an administrator. Follow the steps above to create a new user account and copy the user account files after that.

Run the SFC scan

If the problem still hasn’t been resolved, it’s worth taking a few minutes to check issues with your system’s file integrity using the System File Checker. This method should work even if you’re not able to use the Start Menu because of the black screen, because you can open Command Prompt using the task manager.

1. Press Ctrl + Shift + Escape to launch the Task Manager.
2. Select File > Run new task.

1. Type cmd in the field in the Create new task window and check the box beside the text Create this task with administrative privileges.

1. Press OK to launch an elevated Command Prompt and execute the following command:

sfc /scannow

When the scan completes, you’ll either see a message that says no system file integrity violations found or one that says violations were fixed. Restart your PC to see if the error got resolved.

Update Device Drivers

Keeping your drivers up to date is a good practice even without the black screen with cursor problem. Corrupt or outdated drivers could cause this issue, so updating them may fix the issue.

Since you can’t see anything on your screen, you’ll need to first boot in Safe Mode with Networking. When you’re booting into Safe Mode, simply select option number 5 (Enable Safe Mode With Networking) in the Startup Settings screen and follow the steps below:

1. Download the latest drivers from the graphics hardware manufacturer’s website.
2. Press Ctrl + R, type cmd, and press Ctrl + Shift + Enter to run an elevated Command Prompt.
3. Type devmgmt.msc and press Enter to launch the Device Manager.

1. Locate and right-click on your graphics drivers and select Update driver.

1. If you’ve downloaded the drivers already, select the second option Browse my computer for driver software. Otherwise, choose Search automatically for updated driver software. 

Once you’ve installed the latest graphics drivers, restart and see if that helps eliminate the problem. If not, try selecting Uninstall device instead of Update driver. When you restart the PC, the driver will reinstall automatically.

Disable Secondary Output

While you’re in the device manager, it may be worth disabling any secondary output and seeing if that fixes the problem. To do this, select View from the top ribbon on the Device Manager and select Show hidden devices.

Expand the Display drivers list and if you see a secondary output device, right-click on it and select Disable. 

Change Display Output in BIOS

Many users claim that changing the display output from BIOS could help resolve the black screen with cursor issue. If you haven’t fixed the problem so far, you may want to try and see if this helps.

1. Enter BIOS by pressing the F12 or the Del key (the key differs among manufacturers).
2. Look for the Display output setting in BIOS. You may need to navigate a little to find it. 
3. Change it to IGFX to use onboard graphics as the first display.

1. Save changes and exit.

Disconnect Additional Displays

If you had additional displays such as another monitor or a TV connected with your PC when installing Windows, the OS might be using another screen as its primary display. Try disconnecting all other displays and see if this fixes the problem.

Switch to HDMI from DVI

Some users claim that using HDMI instead of DVI fixes the black screen with cursor issue. Once you’ve connected your display via HDMI:

1. Launch the Settings app by pressing Win + I.
2. Select System.

1. Go to Display from the left pane.
2. If you have multiple displays connected, you’ll have the option to choose a display and select Make this my main display. Choose the display you want to use.

Remove Suspicious Programs

Some programs could potentially cause this problem on your PC. If the black screen is keeping you from accessing anything on the PC, use the Task Manager.

1. Launch the Task Manager by pressing Win + Shift + Esc.
2. Select File > Run new task.

1. Type appwiz.cpl and press Enter.

1. You should now see the Programs and Features windows. If the black screen with cursor problem started after installing a specific program, uninstall it by right-clicking the program and selecting Uninstall.

Sometimes, there may be leftovers of an uninstalled program in some directories, such as the System32 directory. Consider using a third-party program like IObit uninstaller to delete the programs and their files completely.

Launch File Explorer as an Administrator

On occasion, simply launching the file explorer as an administrator seems to have fixed the issue for some users. 

1. Press Ctrl + Shift + Esc to launch the Task Manager.
2. Select File > Run new task.
3. Type %localappdata% and check the box besides the text that reads Create this task with administrative privileges.

Disable Fast Startup

Fast Startup has caused the black screen with cursor issue in some cases. Disable fast startup using the steps below.

1. Press Win + R, type control, and press Enter to launch the Control Panel.
2. Select System and Security > Power options.

1. Select Choose what the power buttons do. 

1. Select Change settings that are currently unavailable from the top.

1. Uncheck the box beside Turn on fast startup (recommended).

1. Select Save changes and exit.

Use Multiple Connectors

Here’s another unusual fix. Some users express that connecting their displays with HDMI and DVI connectors resolved the black screen with cursor issue. For this to work, of course, your monitor needs to have both HDMI and DVI connector options.

While you’re at it, also try connecting another monitor to your PC if you have one. If another monitor works, you can at least use it to troubleshoot the first monitor.

Disable Dual or Multi-Monitor Functions from BIOS

You’ll need to go into your BIOS to disable these functions when you start your computer by pressing the F12 or Del key (or some other key depending on who the manufacturer is). 

1. Once you’re in the BIOS, look for the Dual Monitor Function or the CPU Graphics Function. 
2. Save changes and exit the BIOS.

Update BIOS

Updating BIOS is a radical step, but some users have been able to fix the problem by doing this. First, check your BIOS version and download the latest version from the manufacturer’s website if it’s outdated. 

Note that the process isn’t beginner-friendly. Unless you know what you’re doing, it’s best to seek help from an expert. If you’re confident that you can do it, be sure to familiarize yourself with the options you have for updating the BIOS.

Hopefully, one of these fixes worked for you, and you’re now able to see everything on the screen instead of just the cursor. If your computer monitor displays absolutely nothing, not even the cursor, you may need to try some other ways to fix a blank or black monitor screen.

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