您的Android手机(Android)在尝试下载彩信时(error while trying to download an MMS message)是否显示“无法从多媒体消息(Multimedia Message)下载附件(Download Attachment)”错误?您的消息应用程序可能有问题,或者您的手机可能存在其他网络问题。我们将向您展示几种解决此问题的方法。
您无法下载彩信(MMS)的一些可能原因包括互联网连接不活跃、短信(SMS)应用程序缓存数据错误、APN设置不正确以及电话系统错误。

切换您的数据连接模式
当您在下载彩信(MMS)时遇到问题,请切换您的互联网连接模式,看看是否能解决问题。如果您使用的是 Wi-Fi 连接,则可以切换到蜂窝数据;如果您使用的是移动数据,则可以使用无线网络。
完成切换后,重新访问 MMS 消息(re-access your MMS message)并查看是否可以下载附件。
重启你的三星(Reboot Your Samsung)或其他安卓手机(Android Phone)
Android 的小系统故障可能会导致您的手机无法下载彩信(MMS)附件。在这种情况下,您可以重启手机(restart your phone)以解决问题。确保(Make)在重新启动设备之前保存未保存的工作。
- 按住手机上
的电源按钮。(Power)
- 在菜单中选择重新启动。

- 尝试在手机重新开机时
下载彩信。(MMS)
切换自动检索彩信选项(Auto-Retrieve MMS Option)
大多数“信息”应用程序都提供自动检索功能,让您可以自动下载彩信(MMS)。值得切换此功能的状态以解决您的消息问题。
禁用该功能的方式因您使用的消息(Messages)应用程序而异。以下步骤适用于Google 的官方 Android 消息应用程序(Google’s official Messages app for Android)。
- 打开手机上的消息(Messages)应用程序。
- 选择右上角的个人资料图标,然后选择消息(Messages)设置。
- 在列表中选择您的 SIM 卡。
- 切换“自动下载彩信(Auto-download MMS)”选项的状态(如果当前处于打开状态,则关闭该选项,如果当前处于禁用状态,则将其打开)。

在您的 Android 手机(Your Android Phone)上更改您的首选网络模式(Preferred Network Mode)
您的Android设备使用各种网络模式连接到您的移动运营商。这些模式中(one of these modes isn’t working)的一种可能无法正常工作,导致您的彩信(MMS)无法下载。
在这种情况下,请在手机上的可用网络模式之间切换以解决您的问题。
- 转到Android手机
上的设置。(Settings)
- 选择移动(Select Mobile)网络并点击您的SIM卡。
- 选择首选(Select Preferred)网络类型并选择当前未选择的网络模式。

- 尝试下载您的彩信。
清除消息应用程序的缓存数据(Cache Data)
如果您的手机仍然显示“无法从彩信下载附件”错误,则您的“信息”应用程序的缓存可能已损坏。(Download Attachment)发生这种情况的原因有很多。
解决此问题的一种简单方法是清除应用的缓存文件。这不会删除您的消息(doesn’t delete your messages),并有助于解决您的彩信(MMS)下载问题。
- 打开手机的“设置”应用。
- 选择应用程序(Select Apps)并选择应用程序(App)管理。
- 点击列表中的消息应用程序。
- (Choose Storage)在应用程序屏幕上
选择存储使用情况。
- 选择清除(Clear)缓存以删除应用程序的缓存文件。

更改您的默认消息应用程序
如果您的消息应用程序出现故障(your Messages app is faulty),则没有任何方法可以帮助您解决问题。在这种情况下,您最好的解决方案是在您的手机上使用另一个消息应用程序。Google 的 Play 商店中有多种免费的消息应用程序可供选择(free Messages apps to choose from)。
此类应用程序之一是Google的消息,您可以通过以下方式在手机上获取它。
- 在手机上
打开Google Play 商店。(Google Play Store)
- 搜索消息(Messages)并选择列表中的应用程序。

- 选择下载(Choose Download)以下载该应用程序。
- 启动应用程序并将其设为默认消息应用程序。
重置您的Samsung Galaxy或其他手机的接入(Access)点
您的手机使用移动运营商提供的接入点连接到互联网。您当前的APN设置可能不正确,导致您的手机无法访问互联网。
解决此问题的一种方法是重置手机上的APN设置。然后,您将从运营商处获得正确的APN配置。
- 打开手机上的设置。
- 选择移动(Select Mobile)网络并点击您的SIM卡。
- 选择接入点名称。

- 选择右上角的三个点,然后选择重置(Reset)访问点。

- 在提示中选择重置(Reset)接入点。
- 重启手机。
更新你的安卓手机
您的Android手机的系统错误可能会导致您的MMS消息无法下载,从而导致“无法从多媒体消息下载附件(Download Attachment)”错误消息。
在这种情况下,您可以通过将手机更新到最新的 Android 版本(updating your phone to the latest Android version)来获取系统 Bug 的补丁。在您的手机上安装Android(Android)更新
快速、简单且免费。
- 打开设置(Settings),向下滚动,然后点按关于设备。
- 选择顶部的软件更新图标。(Software)

- 获取可用的系统更新。
- 安装更新。
- 重启手机。
恢复出厂设置您的 Android 手机
如果您的彩信(MMS)仍未下载,可能是时候将您的手机重置为出厂设置了(reset your phone to the factory settings)。这样做会删除您的自定义设置和保存的数据,从而消除导致您的邮件无法下载的任何项目。
请务必备份您的重要文件(back up your important files),因为您将丢失手机上存储的所有数据。
- 打开手机上的设置,然后点击底部的
系统设置。(System)
- 选择(Choose Back)屏幕底部的备份和重置。
- 从屏幕上可用的重置选项中选择重置(Reset)手机。
- 选择清除(Choose Erase)所有数据并按照屏幕上的说明进行操作。

(Download MMS Attachments Without Issues)在Android上毫无问题地(Android)下载彩信附件
当您的手机无法下载彩信(MMS)的附件时,Android 会显示“无法从彩信下载附件(Download Attachment)”错误消息。在大多数情况下,您可以通过应用上述解决方案相当轻松地解决此问题。
当您的问题得到解决后,您可以点击您的彩信(tap your MMS message),该消息及其所有附件将毫无问题地下载。就这样。
How to Fix ”Failed to Download Attachment From Multimedia Message” in Android
Does your Android phone display а “Failed to Download Attachment Frоm Multimedia Message” error while trying to download an MMS message? Your messages app may be faulty, or there may be other network issues with your phone. We’ll show you a few ways to fix this problem.
Some possible reasons you can’t download your MMS message include an inactive internet connection, faulty SMS app cache data, incorrect APN settings, and phone system bugs.

Switch Your Data Connection Mode
When you face issues downloading an MMS message, switch your internet connection mode and see if that resolves the issue. You can switch to cellular data if you’re on a Wi-Fi connection or use a wireless network if you’re on mobile data.
Once you’ve made the switch, re-access your MMS message and see if you can download the attachments.
Reboot Your Samsung or Other Android Phone
Android’s minor system glitches can cause your phone not to download MMS attachments. In this case, you can restart your phone to potentially fix your issue. Make sure to save your unsaved work before rebooting your device.
- Press and hold down the Power button on your phone.
- Select Restart in the menu.

- Try to download your MMS when your phone turns back on.
Toggle the Auto-Retrieve MMS Option
Most Messages apps offer an auto-retrieve feature to let you automatically download your MMS messages. It’s worth toggling this feature’s status to resolve issues with your messages.
How you disable the feature varies by the Messages app you use. The following steps will work with Google’s official Messages app for Android.
- Open the Messages app on your phone.
- Select your profile icon in the top-right corner and choose Messages settings.
- Select your SIM card on the list.
- Toggle the Auto-download MMS option’s status (turn the option off if it’s currently on, or turn it on if it’s currently disabled).

Change Your Preferred Network Mode on Your Android Phone
Your Android device uses various network modes to connect to your cellular carrier. It’s possible one of these modes isn’t working, causing your MMS messages not to download.
In this case, switch between available network modes on your phone to resolve your issue.
- Go to Settings on your Android phone.
- Select Mobile network and tap your SIM card.
- Select Preferred network type and choose a network mode that isn’t currently selected.

- Try to download your MMS message.
Clear the Messages App’s Cache Data
If your phone still displays a “Failed to Download Attachment From Multimedia Message” error, your Messages app might have a corrupt cache. This happens for various reasons.
An easy way to fix this is to clear your app’s cache files. This doesn’t delete your messages and helps resolve your MMS download problem.
- Open your phone’s Settings app.
- Select Apps and choose App management.
- Tap the Messages app on the list.
- Choose Storage usage on the app screen.
- Select Clear cache to delete the app’s cached files.

Change Your Default Messages App
If your Messages app is faulty, no methods will help you resolve your issue. In this case, your best solution is to use another messaging application on your phone. There are several free Messages apps to choose from on Google’s Play Store.
One such app is Messages by Google, and here’s how you can get it on your phone.
- Open Google Play Store on your phone.
- Search for Messages and select the app on the list.

- Choose Download to download the app.
- Launch the app and make it the default messages app.
Reset Your Samsung Galaxy or Another Phone’s Access Points
Your phone uses your cellular carrier’s provided access points to connect to the internet. It’s possible your current APN settings are incorrect, preventing your phone from reaching the internet.
One way to fix this issue is to reset APN settings on your phone. You’ll then get the correct APN configuration from your carrier.
- Open Settings on your phone.
- Select Mobile network and tap your SIM card.
- Choose Access point names.

- Select the three dots in the top-right corner and choose Reset access points.

- Select Reset access points in the prompt.
- Restart your phone.
Update Your Android Phone
Your Android phone’s system bugs can cause your MMS messages to not download, resulting in a “Failed to Download Attachment From Multimedia Message” error message.
In this case, you can get a patch for your system bug by updating your phone to the latest Android version. It’s quick, easy, and free to install Android updates on your phone.
- Open Settings, scroll down, and tap About device.
- Select the Software update icon at the top.

- Get the available system updates.
- Install the updates.
- Reboot your phone.
Factory Reset Your Android Phone
If your MMS message still doesn’t download, it might be time to reset your phone to the factory settings. Doing so deletes your custom settings and saved data, eliminating any items causing your messages not to download.
Make sure to back up your important files, as you’ll lose all the data stored on your phone.
- Open Settings on your phone and tap System settings at the bottom.
- Choose Back up and reset at the bottom of the screen.
- Select Reset phone from the reset options available on your screen.
- Choose Erase all data and follow the on-screen instructions.

Download MMS Attachments Without Issues on Android
Android’s “Failed to Download Attachment From Multimedia Message” error message appears when your phone can’t download your MMS message’s attachments. You can fix this issue fairly easily in most cases by applying the above solutions.
When your issue is resolved, you can tap your MMS message, and the message will download with all its attachments without any problems. And that’s all.