您在下载 Windows 10 更新时是否遇到任何错误？^{(Did you come across any errors while downloading Windows 10 update?)}这也是Windows 7^{(Windows 7)}中相当普遍的问题。今天，我们将借助久经考验的方法修复Windows 10上的更新错误 0x80070002 。^{(error 0x80070002)}错误代码 0x80070002 ^{(Error Code 0x80070002)}Windows 7和 10 发生尤其是当Windows 更新^{(Windows update)}文件从数据库中丢失或设备上的所述文件与数据库指令不匹配时。如果您遇到此错误，屏幕上可能会显示以下消息：

• Windows 无法搜索新更新。^{(Windows could not search for new updates. )}
• 检查 PC 的新更新时出错。^{(An error occurred while checking for new updates for your PC. )}
• 发现错误：代码 80070002。^{(Error(s) found: code 80070002. )}
• Windows 更新遇到未知错误。错误代码 0x80070002^{(Windows Update encountered an unknown error. Error code 0x80070002 )}

如何修复错误 0x80070002 Windows 10^{(How To Fix Error 0x80070002 Windows 10)}

以下是 0x80070002 错误的根本原因：

• 有故障的驱动程序
• 缺少Windows 更新^{(Windows update)}文件
• Windows 更新问题
• 损坏的应用程序

还有其他错误代码，例如 80244001、80244022 等，表明Windows更新问题。上述代码可能会有所不同，但解决它的解决方案几乎是相同的。请按照^(Follow)下面列出的任何方法解决此问题。

方法 1：运行 Windows 更新疑难解答^{(Method 1: Run Windows Update Troubleshooter)}

Windows提供了一个内置的疑难解答程序来纠正小问题。建议先运行Windows 疑难解答^{(Windows troubleshooter)}来修复Windows 10更新错误代码 0x80070002^{(error code 0x80070002)}，如下所示：

1. 同时按Windows + I keys启动设置^(Settings)。

2. 单击更新和安全^{(Update & Security)}磁贴，如图所示。

3. 转到左侧窗格中的疑难解答^{(Troubleshoot )}菜单。

4. 选择Windows Update疑难解答并单击运行疑难解答^{(Run the troubleshooter)}按钮，如下所示。

5. 等待故障排除程序检测并修复问题。该过程完成后，重新启动^(restart) 您的 PC^{(your PC)}。

另请阅读：^{(Also Read:)} 如何在 Windows 10 中设置警报

方法 2：同步日期和时间设置^{(Method 2: Synchronize Date and Time Settings)}

您可能想知道为什么我们应该为这个问题同步时间和日期^{(time and date)}。但是，许多用户表示此解决方案有效，因此建议您也这样做。

1. 右键单击​​任务栏^(Taskbar)右端的时间和日期^{( time and date)}。

2. 从列表中选择Adjust date/time选项。

3.打开^(On)给定选项的切换开关：

• 自动设置时间^{(Set time automatically)}
• 自动设置时区^{(Set time zone automatically)}

现在，再次尝试更新 Windows。

另请阅读：^{(Also Read:)} 修复 Windows 更新错误 0x800704c7^{(Fix Windows Update Error 0x800704c7)}

方法三：修改注册表编辑器^{(Method 3: Modify Registry Editor)}

仔细遵循给定的说明，因为通过修改注册表编辑器^{(Registry Editor)}所做的任何更改都将是永久性的。

注意：^(Note:)在处理该方法之前，请确保设备语言^{(device language)}设置为英语（美国）^{(English (United States))}。

1. 同时按Windows + R 键^(keys)启动运行^{(Run )}对话框。

2. 键入regedit并按Enter 键^{(Enter key)}打开注册表编辑器^{(Registry Editor)}。

3. 单击是^(Yes)确认用户帐户控制^{(User Account Control)}提示。

4. 导航到以下路径^(path)。

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade.

注意：^(Note:)如果OSUpgrade 文件夹^{(OSUpgrade folder )}不存在，请按照给定的步骤操作。否则，您可以跳到第 5 步^{(Step 5)}来编辑OSUpgrade密钥。

4A。右键单击WindowsUpdate。选择New > DWORD（32 位）值^{(DWORD (32-bit) value)}，如下所示。

4B。键入Value name: as AllowOSUpgrade的值并将Value data: as 1设置为。

4C。在Base下选择Hexadecimal，然后单击OK

5. 或者，选择OSUpgrade键。

6. 右键单击​​空白区域^{( empty area)}，然后单击新建^(New)> DWORD（32 位）值^{(DWORD (32-bit) Value)}，如下图所示。

7. 右键单击​​新创建的值^(value)并选择Modify...选项，如图所示。

8. 将值名称设置为AllowOSUpgrade并将值数据设置为1。

9.在Base中选择^(Base)Hexadecimal并单击OK。

10. 最后，重启^(restart) 你的电脑^{(your PC)}。

方法 4：禁用 Windows Defender 防火墙（不推荐）^{(Method 4: Disable Windows Defender Firewall (Not Recommended))}

^{(Windows Defender)}在后台运行的Windows Defender或第三方防病毒软件也可能导致此问题。^{(antivirus software)}请按照以下步骤修复以暂时禁用Windows Defender以修复^{(Windows Defender)}Windows 7和 10上的错误代码 0x80070002 ：^{(Error Code 0x80070002)}

1. 进入设置^(Settings)>更新和安全^{(Update & Security )}，如方法 1^{(Method 1)}所示。

2.从左侧窗格中选择Windows 安全，在右侧窗格中选择^{(Windows Security)}病毒和威胁防护^{(Virus & threat protection)}。

3. 在Windows 安全^{(Windows Security)}窗口中，单击病毒和威胁防护设置^{(Virus & threat protection settings)}下的管理设置^{(Manage settings )}

4.关闭^(Off)实时保护^{(Real-time protection)}的切换栏。

5. 单击是^(Yes)确认。

另请阅读：^{(Also Read:)}如何阻止或取消阻止^{(Block or Unblock Programs)}Windows Defender 防火墙^{(Windows Defender Firewall)}中的程序

方法 5：回滚 Windows 更新^{(Method 5: Rollback Windows Update)}

有时，Windows可能无法成功提取更新的文件。要修复更新错误 0x80070002 ^{(error 0x80070002)} Windows 10 ，建议按如下方式回滚Windows 更新：^{(Windows update)}

1.如前所示，导航至设置^(Settings)>更新和安全。^{(Update & Security)}

2. 在Windows Update中，单击查看更新历史记录^{(View update history)}，如下图所示。

3. 点击卸载更新^{(Uninstall updates)}选项，如图所示。

4. 选择Microsoft Windows的最新更新^{(latest update)}（例如，KB5007289）并单击突出显示的卸载^(Uninstall)按钮。

5. 最后，重新启动^(restart) 您的 Windows PC^{(your Windows PC)}。

方法 6：运行 SFC 和 DISM 扫描^{(Method 6: Run SFC and DISM Scans)}

损坏的系统文件还可能影响 Windows 7 或 10 台式机/笔记本电脑上的Windows 更新^{(Windows Update)}。请按照以下步骤检测、修复和恢复系统^{(restore system)}文件，并使用内置修复工具解决更新错误 0x80070002 Windows 10：^{(error 0x80070002)}

1. 按 Windows 键^{(Windows key)}，键入 命令提示符^{(Command Prompt)} 并单击 以管理员身份运行^{(Run as administrator)}。

 2.在 用户帐户控制^{(User Account Control)} 提示中单击 是。^(Yes)

3. 键入sfc /scannow并按Enter 键^{(Enter key)}运行系统文件检查器^{(System File Checker)}扫描。

注意：^(Note:) 系统扫描将启动，需要几分钟才能完成。同时，您可以继续执行其他活动，但请注意不要意外关闭窗口。

完成扫描后，它将显示以下任一消息：

• Windows 资源保护未发现任何完整性违规。^{(Windows Resource Protection did not find any integrity violations.)}
• Windows 资源保护无法执行请求的操作。^{(Windows Resource Protection could not perform the requested operation.)}
• Windows 资源保护发现损坏的文件并成功修复它们。^{(Windows Resource Protection found corrupt files and successfully repaired them.)}
• Windows 资源保护发现损坏的文件，但无法修复其中一些。^{(Windows Resource Protection found corrupt files but was unable to fix some of them.)}

4. 扫描完成后， 重新启动^(restart) 您的电脑^{(your PC)}。

5. 再次 以管理员身份启动命令提示符^{(Command Prompt as administrator)} 并依次执行给定的命令：

dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup

注意：^(Note:) 您必须具有有效的Internet 连接^{(internet connection)}才能正确执行DISM命令。

另请阅读：^{(Also Read:)}如何修复 Windows 更新错误 80072ee2^{(Fix Windows Update Error 80072ee2)}

方法七：修改 Windows 更新服务^{(Method 7: Modify Windows Update Service)}

通常，更新可能会失败并错过一些文件。在这种情况下，您必须删除或重命名这些安装文件才能解决Windows 10更新错误 0x80070002^{(error 0x80070002)}。

注意：^(Note:)必须禁止更新服务在后台运行才能修改这些文件。

步骤 I：禁用 Windows 更新服务^{(Step I: Disable Windows Update Service)}

1.按Windows + R keys运行^(Run)对话框。

2.输入services.msc并按Enter以启动服务^(Services)窗口。

3. 向下滚动以找到Windows 更新^(Update)服务。右键单击它并从上下文菜单中选择^{(context menu)}属性^(Properties)，如下所示。

4. 在常规选项卡中，^{(General tab,)}选择 启动类型^{(Startup type:)}：^(Automatic)自动 。

5.如果服务状态^{(Service status)}为正在运行^(Running)，请单击停止^(Stop)。

6. 单击应用^(Apply)保存更改，然后单击确定^(OK)退出。

第二步：删除软件分发文件夹^{(Step II: Delete Software Distribution Folder)}

1. 同时按Windows + E 键^(keys)打开文件资源管理器。^{(File Explorer.)}

2. 转到安装Windows 操作系统^{(Windows OS)}的C:\Windows viz 目录^{(viz directory)}。

3A。选择SoftwareDistribution文件夹并按Del 键^(key) 删除该文件夹。

注意：^(Note:)如果提示以管理员^{(administrator)}身份进行编辑，请输入密码^(password)并按Enter。

3B。或者，通过按F2 键^{(F2 key)}重命名^(Rename)它并继续。

第三步：重新启用 Windows 更新服务^{(Step III: Re-enable Windows Update Service)}

1.按照步骤 I中的说明打开^{(Step I)}服务 ^(Services )窗口。 

2. 右键单击​​ Windows 更新^{(Windows Update )}服务并选择开始^(Start)，如下图所示。

3.重新启动^(Restart)您的设备并再次尝试更新Windows。

另请阅读：^{(Also Read:)}如何修复访问^{(Fix Access)}被拒绝 Windows 10^{(Denied Windows 10)}

方法 8：重置 Winsock 目录^{(Method 8: Reset Winsock Catalog)}

Winsock Catalog是在Windows 网络软件和网络服务^{(Windows network software and network services)}之间进行通信的接口。重置此界面将有助于修复Windows 7和 10上的更新错误代码 0x80070002 。^{(error code 0x80070002)}

1.以管理员^{(as administrator)}身份启动命令提示符^{(Command Prompt)} 。

2. 键入netsh winsock reset并按Enter 键^{(Enter key)}执行以重置Windows Sockets Catalog。

3.该过程完成后重新启动^(Restart) 您的 PC 。^{(your PC)}

常见问题 (FAQ)^{(Frequently Asked Questions (FAQs))}

Q1。更新我的设备驱动程序是否有助于解决更新问题？^{(Q1. Will updating my device driver help in resolving the update issue?)}

答。是^{(Ans. Yes)}的，更新您的设备驱动程序有助于解决Windows 10中的更新^{(Windows 10)}错误 0x80070002^{(error 0x80070002)}问题。阅读我们关于如何^(How)在Windows 10上更新设备驱动程序^{(Update Device Drivers)}的指南。

Q2。重启我的电脑能否解决更新问题？^{(Q2. Will power cycling my PC resolve the update issue?)}

答。^(Ans.) 是的，^(Yes,) 重启电源可能会解决^{(power cycling)}Windows 7和 10中的更新错误代码 0x80070002^{(error code 0x80070002)} 。您可以通过以下简单步骤重启计算机：^{(power cycle)}

• 关闭^{(Turn off)}电脑和路由器。
• ^(Disconnect)通过拔下电源来断开电源。
• 按住^{(press –)}电源^(Power)按钮几分钟。
• 重新连接^(Reconnect)电源。
• ^{(Switch on)}5-6分钟后打开电脑。

推荐的：^{(Recommended:)}

• 修复计算机没有^{(Fix Computer Did)}重新同步^(Resync)，因为没有时间数据^{(No Time Data)}可用
• 如何在Windows 10上^{(Windows 10)}弹出外置硬盘^{(Eject External Hard Drive)}
• Netflix上有分歧吗？
• 如何修复 Windows 10^{(Fix Windows 10)} 触摸屏^{(Touchscreen)}不工作

我们希望本指南能帮助您有效地修复 Windows 10 更新^{(fix Windows 10 update)} 错误代码 0x80070002^{(error code 0x80070002 )}。请^(Feel)随时通过下面的评论部分与我们联系，提出您的疑问和建议。

How to Fix Error 0x80070002 Windows 10

Did you come across any errors while downloading Windows 10 update? This is a fairly common problem in Windows 7 also. Today, we will fix update error 0x80070002 on Windows 10 with the help of tried and tested methods. Error Code 0x80070002 Windows 7 & 10 occurs especially when the Windows update file goes missing from the database or the said file on the device mismatches with the database instructions. The following messages may appear on your screen if your face this error:

• Windows could not search for new updates.
• An error occurred while checking for new updates for your PC.
• Error(s) found: code 80070002.
• Windows Update encountered an unknown error. Error code 0x80070002

How To Fix Error 0x80070002 Windows 10

Here are the root causes for 0x80070002 error:

• Faulty drivers
• Missing Windows update files
• Issues with Windows update
• Corrupt applications

There are other error codes such as 80244001, 80244022, and a few more, indicating Windows update issue. The said code may vary, but the solutions to resolve it are almost identical. Follow any of the methods listed below to fix this issue.

Method 1: Run Windows Update Troubleshooter

Windows offers an in-built troubleshooter to rectify minor issues. It is advisable to run the Windows troubleshooter first to fix Windows 10 update error code 0x80070002 as follows:

1. Press Windows + I keys simultaneously to launch Settings.

2. Click on the Update & Security tile, as shown.

3. Go to Troubleshoot menu in the left pane.

4. Select Windows Update troubleshooter and click on Run the troubleshooter button shown highlighted below.

5. Wait for the troubleshooter to detect and fix the problem. Once the process is complete, restart your PC.

Also Read: How to Set Alarms in Windows 10

Method 2: Synchronize Date and Time Settings

You might wonder why we should synchronize time and date for this issue. But, many users said that this solution worked, and hence, it is advised to do the same.

1. Right-click on the time and date from the right-end of the Taskbar.

2. Select the Adjust date/time option from the list.

3. Switch On the toggle for the given options:

• Set time automatically
• Set time zone automatically

Now, try updating Windows again.

Also Read: Fix Windows Update Error 0x800704c7

Method 3: Modify Registry Editor

Follow the given instructions carefully since any changes made by modifying Registry Editor will be permanent.

Note: Before processing the method, ensure that the device language is set to English (United States).

1. Press Windows + R keys simultaneously to launch Run dialog box.

2. Type regedit and hit Enter key to open Registry Editor.

3. Click Yes to confirm the User Account Control prompt.

4. Navigate to the following path.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade.

Note: If the OSUpgrade folder is not present follow given steps. Else, you can skip to Step 5 to edit OSUpgrade key.

4A. Right-click on WindowsUpdate. Choose New > DWORD (32-bit) value as depicted below.

4B. Type the values with Value name: as AllowOSUpgrade and set Value data: as 1.

4C. Choose Hexadecimal under Base and click on OK

5. Or, Choose the OSUpgrade key.

6. Right-click on the empty area and click New > DWORD (32-bit) Value as illustrated below.

7. Right-click on the newly created value and choose Modify… option, as shown.

8. Set the Value name as AllowOSUpgrade and Value data as 1.

9. Choose Hexadecimal in Base and click OK.

10. Lastly, restart your PC.

Method 4: Disable Windows Defender Firewall (Not Recommended)

Windows Defender or third-party antivirus software running in the background may also cause this issue. Follow the below steps to fix to disable Windows Defender temporarily to fix Error Code 0x80070002 on Windows 7 & 10 :

1. Go to the Settings > Update & Security as shown in Method 1.

2. Select Windows Security from the left pane and Virus & threat protection on the right pane.

3. In the Windows Security window, click on Manage settings under Virus & threat protection settings

4. Switch Off the toggle bar for Real-time protection.

5. Click Yes to confirm.

Also Read: How to Block or Unblock Programs In Windows Defender Firewall

Method 5: Rollback Windows Update

Sometimes, Windows might fail to extract the updated files successfully. To fix update error 0x80070002 Windows 10, it is advised to roll back Windows update as follows:

1. Navigate to Settings > Update & Security as shown previously.

2. In Windows Update, click on View update history, as depicted below.

3. Click on Uninstall updates option as shown.

4. Choose the latest update of Microsoft Windows (For example, KB5007289) and click on Uninstall button shown highlighted.

5. Finally, restart your Windows PC.

Method 6: Run SFC and DISM Scans

Damaged system files may also affect the Windows Update on your Windows 7 or 10 desktop/laptop. Follow the below steps to detect, repair, and restore system files and solve the update error 0x80070002 Windows 10 using in-built repair tools:

1. Hit the Windows key, type Command Prompt and click on Run as administrator.

2. Click on Yes in the User Account Control prompt.

3. Type sfc /scannow and press Enter key to run System File Checker scan.

Note: A system scan will be initiated and it will take a couple of minutes to finish. Meanwhile, you can continue performing other activities but be mindful of not accidentally closing the window.

After completing the scan, it will show either of these messages:

• Windows Resource Protection did not find any integrity violations.
• Windows Resource Protection could not perform the requested operation.
• Windows Resource Protection found corrupt files and successfully repaired them.
• Windows Resource Protection found corrupt files but was unable to fix some of them.

4. Once the scan is finished, restart your PC.

5. Again, launch Command Prompt as administrator and execute the given commands one after the other:

dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup

Note: You must have a working internet connection to execute DISM commands properly.

Also Read: How to Fix Windows Update Error 80072ee2

Method 7: Modify Windows Update Service

Often, the update might fail and miss out on a few files. In such scenarios, you have to delete or rename these installation files to resolve Windows 10 update error 0x80070002.

Note: The update service must be disabled from running in the background to modify these files.

Step I: Disable Windows Update Service

1. Launch Run dialog box by pressing Windows + R keys.

2. Type services.msc and hit Enter to launch Services window.

3. Scroll down to locate the Windows Update service. Right-click on it and choose Properties from the context menu, as depicted below.

4. In the General tab, select Startup type: to Automatic.

5. Click on Stop if the Service status is Running.

6. Click Apply to save changes and then OK to exit.

Step II: Delete Software Distribution Folder

1. Press Windows + E keys simultaneously to open File Explorer.

2. Go to C:\Windows viz directory where Windows OS is installed.

3A. Choose the SoftwareDistribution folder and press the Del key to delete the folder.

Note: If prompted to edit as an administrator, then enter the password and hit Enter.

3B. Alternatively, Rename it by pressing F2 key and proceed further.

Step III: Re-enable Windows Update Service

1. Open Services window as instructed in Step I. 

2. Right-click on Windows Update service and choose Start as illustrated below.

3. Restart your device and try updating Windows again.

Also Read: How to Fix Access is Denied Windows 10

Method 8: Reset Winsock Catalog

Winsock Catalog is an interface to communicate between Windows network software and network services. Resetting this interface would help in fixing update error code 0x80070002 on Windows 7 & 10.

1. Launch Command Prompt as administrator as ealier.

2. Type netsh winsock reset and hit the Enter key to execute to reset Windows Sockets Catalog.

3. Restart your PC once the process is complete.

Frequently Asked Questions (FAQs)

Q1. Will updating my device driver help in resolving the update issue?

Ans. Yes, updating your device drivers could help in resolving the update error 0x80070002 issue in Windows 10. Read our guide on How to Update Device Drivers on Windows 10 to do so.

Q2. Will power cycling my PC resolve the update issue?

Ans. Yes, power cycling might resolve the update error code 0x80070002 in Windows 7 and 10. You can power cycle your computer through these simple steps:

• Turn off the PC and the router.
• Disconnect the power source by unplugging it.
• For a few minutes, press – hold the Power button.
• Reconnect the power supply.
• Switch on the computer after 5-6 minutes.

Recommended:

• Fix Computer Did Not Resync Because No Time Data was Available
• How to Eject External Hard Drive on Windows 10
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We hope this guide helped you fix Windows 10 update error code 0x80070002 effectively. Feel free to reach out to us with your queries and suggestions via comments section below.

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