您是否曾经愉快地使用 IE 浏览Internet，直到突然收到这个可怕的“Internet Explorer 遇到问题并需要关闭”(“Internet Explorer has encountered a problem and needs to close”) 错误消息(error message)，之后 IE 完全关闭，您的所有选项卡以及所有选项卡都丢失了您可能一直在填写的表格？现在我虔诚地使用Chrome ，这种情况一次都没有发生在我身上，但它一直发生在Internet Explorer上。
因此，对于那些仍在使用旧版本 IE 的可怜人来说，这里有一个快速列表，您可以尝试解决根本问题。此错误的原因可能有很多，因此您可能需要尝试几种不同的方法才能解决问题。如果您单击链接以查看错误报告(error report)包含的数据，您可能会看到如下内容：
错误符号
AppName：iexplore.exe AppVer。7.0.5730.11 ModName：未知
ModVer：0.0.0.0 偏移量：61eb77e0(Error sign
AppName: iexplore.exe AppVer. 7.0.5730.11 ModName: unknown
ModVer: 0.0.0.0 Offset: 61eb77e0)
那么，如果您收到此错误，您该怎么办？尝试(Try)以下每个步骤，看看问题是否消失。
方法一
打开 IE，进入工具(Tools)、Internet 选项 (Internet Options )或点击右上角的设置齿轮图标，然后清除临时Internet文件。在浏览历史记录(History)下，单击删除(Delete)按钮，然后检查Internet 临时文件和网站文件(Temporary Internet files and website files)。如果您下载了导致问题的可执行文件，这将删除它。
方法二
在某些版本的 IE 中，脚本调试(script debugging)可能是导致此问题的原因。您可以尝试禁用脚本调试(script debugging)，方法是再次转到Internet 选项(Internet Options)，单击高级选项卡(Advanced tab)，然后选中禁用脚本调试 (Internet Explorer)(Disable Script Debugging (Internet Explorer))和禁用脚本调试（其他）(Disable Script Debugging (Other))框。
方法三
在计算机上运行反间谍软件(Run anti-spyware)和防病毒软件。下载MalwareBytes Anti-Malware 和Spybot并运行它们以删除任何恶意软件。这两个程序都有免费版本，这就是你所需要的。另外，下载CCleaner和HiJackThis并运行这两个应用程序。删除运行(Remove)HiJackThis时看到的不需要的条目（您必须阅读文档才能知道要删除的内容）。
方法四
转到Start，Run然后输入MSCONFIG。单击启动(Startup)选项卡并取消选中所有项目，然后重新启动计算机。这将禁止所有启动程序运行。如果您仍然收到错误，请继续将它们一一重新打开，看看问题又出现在哪个问题上。这称为执行干净启动。
方法五
通过转到工具(Tools)、Internet 选项(Internet Options)、高级(Advanced)选项卡，然后清除启用智能标记(Enable Smart Tags)复选框，在Internet Explorer中禁用智能标记。(Tags)
方法6
从Microsoft Update 网站(Microsoft Update web)安装最新更新。如果您在安装最新更新后(AFTER)开始收到此错误，则必须执行系统还原(System Restore)到安装更新之前的位置。您可以通过依次转到开始(Start)、所有程序(All Programs)、附件(Accessories)和系统工具来访问(System Tools)系统还原功能(System Restore feature)。
方法 7
使用系统文件检查器扫描受(Use System File Checker)Windows保护的文件的更改或修改。如果任何文件被覆盖或删除等，SFC将自动检索文件的正确版本并替换它。您可以通过依次转到Start和Run来运行(Run)SFC，输入CMD，然后在命令窗口中输入sfc /scannow
方法8
重新注册Internet Explorer DLL文件。单击(Click)Start，然后单击Run，输入CMD，然后输入以下行并在每一行之后按Enter ：
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32
initpki.dll regsvr32 dssenh.dll regsvr32
rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
方法 9
通过转到“开始(Start)”、“控制面板(Control Panel)”、“ Internet 选项(Internet Options)”、“高级(Advanced)”选项卡，然后取消选中“浏览”部分下的“启用(Browsing section)第三方浏览器扩展(Enable third party browser extensions)”复选框，禁用(check box)Internet Explorer的所有第三方加载项。您将不得不向下滚动几行。
您还可以通过转到开始(Start)、所有程序(All Programs)、附件(Accessories)、系统工具(System Tools)并单击Internet Explorer (No Add Ons)来启动不带附加组件的 IE 。
方法 10
有时兼容性问题(compatibility issue)会导致显卡出现问题。要查看和查看，请转到Internet 选项(Internet Options)、高级(Advanced)并选中Accelerated Graphics下的(Accelerated Graphics)使用软件渲染而不是 GPU 渲染(Use software rendering instead of GPU rendering)框。
方法 11
您可以尝试的最后一个选项是重置Internet Explorer。再次(Again)，转到IE选项中的(Options)高级点击(Advanced tap)，在底部您将看到重置(Reset)按钮。
当您弹出对话框以确认重置时，请确保选中删除个人设置框。(Delete personal settings)
希望如果您遇到此错误，上面提到的其中一种方法可以解决问题。如果您对如何执行某个步骤有疑问，请发表评论，我会尽力帮助您！享受！
How to Fix Internet Explorer has Encountered a Problem and Needs to Close
Have you ever been browsing the Internet usіng IE happily until all of a sudden you get this horrid “Internet Explorer has encountered a problem and needs to close” error message, after which IE completely shuts down and you lose all of your tabs along with any forms you might have been filling out? Now that I use Chrome religiously, this has not happened to me even once, but it happened all the time with Internet Explorer.
So for those poor souls still using older versions of IE, here’s a quick list of steps you can take to try and fix the underlying problem. The cause of this error can be any number of things, so you may have to try a few different methods before the problem is fixed. If you click on the link to see the data the error report contains, you may see something like this:
Error sign
AppName: iexplore.exe AppVer. 7.0.5730.11 ModName: unknown
ModVer: 0.0.0.0 Offset: 61eb77e0
So what can you do if you get this error? Try each one of the following steps and see if the problem goes away.
Method 1
Open IE, go to Tools, Internet Options or click on the Settings gear icon at the top right and then clear out the temporary Internet files. Under Browsing History, click the Delete button and then check Temporary Internet files and website files. In case you downloaded an executable file that is causing the problem, this will remove it.
Method 2
In some versions of IE, script debugging can be the cause for this issue. You can try disabling script debugging by going to Internet Options again, clicking on the Advanced tab and then checking the Disable Script Debugging (Internet Explorer) and Disable Script Debugging (Other) boxes.
Method 3
Run anti-spyware and anti-virus software on the computer. Download MalwareBytes Anti-Malware and Spybot and run each to remove any malware. Both program have free versions and that’s all you need. Also, download CCleaner and HiJackThis and run both applications. Remove unwanted entries that you see when you run HiJackThis (you’ll have to read the docs to know what to remove).
Method 4
Go to Start, Run and then type in MSCONFIG. Click on the Startup tab and uncheck all items and then re-start the computer. This disables all startup programs from running. If you still get the error, go ahead and turn them back on one by one and see at which problem the problem comes back. This is called performing a clean boot.
Method 5
Disable Smarts Tags in Internet Explorer by going to Tools, Internet Options, Advanced tab, and then clearing the Enable Smart Tags check box.
Method 6
Install the latest updates from Microsoft Update web site. If you started receiving this error AFTER installing the latest updates, you will have to perform a System Restore to the point before you installed the updates. You can access the System Restore feature by going to Start, All Programs, Accessories, and then System Tools.
Method 7
Use System File Checker to scan for changes or modifications to Windows protected files. If any files were overwritten or deleted, etc, SFC will automatically retrieve the correct version of the file and replace it. You can run SFC by going to Start, and then Run, typing in CMD and then typing sfc /scannow in the command window.
Method 8
Re-register Internet Explorer DLL files. Click on Start, then Run, type in CMD and then type the following lines and press Enter after each one:
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
Method 9
Disable all third party add-ons to Internet Explorer by going to Start, Control Panel, Internet Options, Advanced tab and then un-checking the “Enable third party browser extensions” check box under the Browsing section. You will have to scroll down a couple of lines.
You can also start IE with no add-ons by going to Start, All Programs, Accessories, System Tools and clicking on Internet Explorer (No Add Ons).
Method 10
Sometimes a compatibility issue causes the problem with the graphics card. To check and see, go to Internet Options, Advanced and check the Use software rendering instead of GPU rendering box under Accelerated Graphics.
Method 11
One final option you can try is to reset Internet Explorer. Again, go to the Advanced tap in IE Options and at the bottom you’ll see the Reset button.
Also make sure to check the Delete personal settings box when you get the pop up dialog to confirm the reset.
Hopefully if you’ve been getting this error, one of these methods mentioned above will fix the problem. If you have questions about how to perform a step, please post a comment and I will try to help you out! Enjoy!
