Microsoft Store用于在您的Windows 台式机和笔记本电脑(Windows desktops & laptops)上购买和下载各种应用程序和游戏。它的工作方式类似于iOS 设备上的App Store或(App Store)Android智能手机上的Play Store 。您可以从这里下载许多应用程序和游戏(apps and games)。Microsoft Store是一个安全平台(secure platform)，您可以在其中下载和安装应用程序，但它并不总是可靠的。您可能会遇到崩溃、商店无法打开或无法下载应用程序等问题。今天，我们将学习如何修复Windows 11 PC上的Microsoft Store无法打开问题。
如何修复 Microsoft Store 无法在 Windows 11 上打开(How to Fix Microsoft Store Not Opening on Windows 11)
微软商店(Microsoft Store)打不开的问题可能有多种因素。这是由于应用程序对特定设置、应用程序或服务的依赖。以下是可能导致此问题的一些可能因素：
- 与互联网断开连接
- 过时的 Windows 操作系统
- 日期和时间设置不正确
- 国家或地区选择(Country or Region selections)不正确
- 损坏的缓存文件
- 启用防病毒或 VPN 软件(anti-virus or VPN software)时禁用Windows 更新(Windows update)服务。
方法 1：修复 Internet 连接问题
(Method 1: Fix Internet Connectivity Issues
)
您必须具有有效的Internet 连接(internet connection)才能访问Microsoft 商店(Microsoft store)。如果您的Internet 连接(internet connection)缓慢或不稳定，Microsoft Store将无法连接到Microsoft服务器以接收或发送数据。因此，在您进行任何其他更改之前，您应该检查互联网是否是问题的根源。您可以通过快速查看任务栏上的 Wi-Fi 图标(Wi-Fi icon on the Taskbar)或通过以下方式判断您是否已连接到互联网：
1. 单击搜索图标(Search icon)并输入命令提示符(Command Prompt)。然后，单击Open，如图所示。
2.输入Ping 8.8.8.8并按Enter键。
3. ping 完成后，确保Packets Sent = Received和Lost = 0，如下图所示。
4. 在这种情况下，您的互联网连接工作正常。关闭窗口并尝试下一个解决方案。
方法 2：登录您的 Microsoft 帐户（如果尚未登录）
(Method 2: Sign into Your Microsoft Account (If Not Already)
)
众所周知，如果您想从Microsoft Store下载或购买任何东西，您必须登录您的Microsoft 帐户(Microsoft account)。
1. 同时按Windows + I keys打开设置(Settings)应用程序。
2. 单击左侧窗格中的帐户(Accounts)。
3. 然后，单击右窗格中的您的(Your) 信息(info)，如下所示。
4A。如果它在“帐户设置”部分显示(Account settings)Microsoft 帐户(Microsoft account)，则您已使用您的Microsoft 帐户(Microsoft account)登录。参考给定的图片。
4B。如果不是，您使用的是本地帐户(Account)。在这种情况下，请使用您的 Microsoft 帐户登录(Sign in with your Microsoft Account)。
另请阅读：(Also Read:)如何在 Windows 11 中更改 PIN
方法 3：设置正确的日期和时间(Method 3: Set Correct Date & Time)
如果您在 PC 上设置了错误的日期和时间， (date and time)Microsoft Store可能无法打开。这是因为它将无法将您计算机的日期和时间(date and time)与服务器的日期和时间同步，导致它经常崩溃。以下是如何通过在Windows 11中正确设置时间和日期来修复(time and date)Microsoft Store无法打开的问题：
1. 单击搜索图标(Search icon)并输入日期和时间设置(Date & time settings)。在这里，单击打开(Open)。
2. 现在，打开自动设置时间和自动(Set time automatically)设置时区(Set time zone automatically)选项的切换。
3. 最后，在其他设置(Additional settings)部分下，单击立即(Sync Now)同步，将您的Windows PC时钟同步到Microsoft 时间(Microsoft time)服务器。
方法 4：设置正确的区域设置(Method 4: Set Correct Region Settings)
选择正确的区域以使Microsoft Store(Microsoft Store)正常运行至关重要。根据地区的不同，Microsoft通过根据其受众进行自定义来提供不同版本的应用商店。要启用区域货币、支付选项、定价、内容审查等功能，PC 上的商店应用程序(store application)必须连接到相应的区域服务器。请按照以下步骤在您的 Windows 11 PC 上选择正确的区域并解决Microsoft Store无法正常工作的问题：
1. 单击搜索图标(Search icon)并输入区域(Region) 设置(Settings)。点击打开(Open)，如图。
2. 在区域部分，单击(Region)国家或地区(Country or region )的下拉列表，然后选择您的国家(Country)，例如印度。
另请阅读：(Also Read:)如何在Windows 11上更改(Windows 11)壁纸(Wallpaper)
方法 5：运行 Windows 应用商店应用程序(Method 5: Run Windows Store Apps )疑难解答(Troubleshooter)
Microsoft知道Store 应用程序(Store application)经常出现故障。因此，Windows 11 操作系统(operating system)包含一个内置的Microsoft Store疑难解答程序。以下是通过对Windows 应用商店应用程序(Windows Store Apps)进行故障排除来解决Windows 11中(Windows 11)Microsoft Store未打开问题的方法：
1. 同时按下Windows + I keys打开设置(Settings)应用程序。
2. 在系统(System)选项卡中，向下滚动并单击故障排除(Troubleshoot)，如图所示。
3. 单击选项(Options)下的其他疑难解答(Other troubleshooters)。
4. 单击运行(Run )Windows 应用商店应用程序。
Windows 疑难解答(Windows Troubleshooter)将扫描并修复发现的任何错误。尝试运行应用商店以再次下载应用程序。
方法 6：重置 Microsoft Store 缓存(Method 6: Reset Microsoft Store Cache)
为了修复Microsoft Store在(Microsoft Store)Windows 11上无法运行的问题，您可以重置Microsoft Store 缓存(Microsoft Store cache)，如下所述：
1. 单击搜索图标(Search icon)并输入wsreset。在这里，单击打开(Open)。
2.让缓存清空。该过程完成后，Microsoft Store将自动打开。(Microsoft Store)
另请阅读：(Also Read:)如何修复 Windows 11
方法 7：重置或修复 Microsoft Store(Method 7: Reset or Repair Microsoft Store)
修复Microsoft Store无法正常工作问题的最简单方法之一是通过(Microsoft Store)Windows 11上的(Windows 11)应用(App)设置菜单简单地重置或修复应用程序。
1. 单击搜索图标(Search icon)并输入Microsoft Store。
2. 然后，单击突出显示的应用程序设置(App settings)。
3. 向下滚动到重置(Reset)部分。
4. 点击修复(Repair)按钮，如图所示。如果可能，将修复应用程序，而应用程序数据不受影响。
5. 如果应用程序仍然无法运行，请单击重置( Reset)。这将完全重置应用程序、其设置和数据。
方法 8：重新注册 Microsoft Store(Method 8: Re-Register Microsoft Store)
因为Microsoft Store是一个系统应用程序(system application)，它不能像其他应用程序一样被删除和重新安装。此外，这样做可能会产生更多问题，因此不可取。但是，您可以使用Windows PowerShell 控制台(Windows PowerShell console)将应用程序重新注册到系统。这可能会修复Microsoft Store无法在(Microsoft Store)Windows 11上打开的问题。
1. 单击搜索图标(Search icon)并键入Windows PowerShell。然后，单击以管理员身份运行(Run as administrator)，如图所示。
2.在用户帐户控制(User Account Control)提示中单击是。(Yes)
3. 键入以下命令(command)并按回车(Enter)键执行：
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}
4.再次尝试打开Microsoft Store ，因为它现在应该可以运行了。(Microsoft Store)
另请阅读：(Also Read:)如何在Windows 11上更新(Windows 11)Microsoft PowerToys 应用程序(Microsoft PowerToys App)
方法 9：启用 Windows 更新服务（如果禁用）
(Method 9: Enable Windows Update Services (If Disabled)
)
Microsoft Store依赖于多个内部服务，其中之一是Windows Update 服务(Windows Update service)。如果由于某种原因禁用了此服务，则会在Microsoft Store(Microsoft Store)中引起一系列问题。因此，您可以按照给定的步骤检查其状态(Status)并在需要时启用它：
1. 同时按下Windows + R keys打开运行(Run)对话框。
2.输入services.msc并点击OK打开服务(Services)窗口。
3. 从服务列表中，找到Windows Update服务并右键单击它。
4. 单击上下文菜单中的属性(Properties )，如图所示。
5A。检查启动类型(Startup type )是否为Automatic并且服务状态(Service status)是否为Running。如果是，请转到下一个解决方案。
5B。如果没有，请从下拉菜单中将启动类型(Startup type)设置为自动。(Automatic)此外，单击开始(Start)运行该服务。
6. 单击Apply > OK以保存这些更改并退出。
方法 10：更新 Windows(Method 10: Update Windows)
Windows更新不仅包括新功能，还包括错误修复、性能改进、众多稳定性改进等等。因此，只需让您的Windows 11 PC 保持最新状态就可以解决很多问题，并避免很多问题。以下是通过更新Windows操作系统来修复Microsoft Store无法在(Microsoft Store)Windows 11上打开的方法：
1. 同时按Windows + I 键(keys)打开 Windows设置(Settings)。
2. 单击左窗格中的Windows 更新(Windows Update)。
3. 然后，单击检查更新(Check for updates)。
4. 如果有任何可用更新，请单击突出显示的下载和安装(Download & install)按钮。
5.等待(Wait)Windows自动下载并安装更新。(Windows)出现提示时重新启动(Restart)您的 PC。
另请阅读：(Also Read:) 修复(Fix)遇到的Windows 11更新错误(Update Error)
方法 11：关闭代理服务器(Method 11: Turn Off Proxy Servers)
虽然启用代理服务器有助于确保隐私，但它可能会干扰Microsoft Store 连接并阻止(Microsoft Store connectivity and prevent)其打开。以下是如何通过关闭代理服务器来修复Microsoft Store无法在Windows 11上打开的问题：(Windows 11)
1. 同时按下Windows + I keys打开设置(Settings)。
2. 单击左侧窗格中的网络和互联网(Network & internet)。
3. 然后，点击代理(Proxy)。
4.关闭(Off)自动代理设置(Automatic proxy setup)部分下自动检测设置(Automatically detect settings)的切换。
5. 然后，在手动代理设置(Manual proxy setup)下，单击突出显示的编辑(Edit)按钮。
6.如图所示，关闭(Off)使用代理服务器(Use a proxy server)选项的切换开关。
7. 最后，点击保存(Save)并退出。
方法 12：设置自定义 DNS 服务器(Method 12: Set Up Custom DNS Server)
Microsoft Store可能未打开，因为您使用的DNS阻止应用程序访问服务器。(DNS)如果是这种情况，也许更改DNS会解决问题。阅读我们的文章以了解 如何(How)在此处更改Windows 11上的DNS 服务器。(DNS Server)
方法 13：禁用或启用 VPN(Method 13: Disable or Enable VPN)
VPN用于安全浏览互联网并绕过内容审核。但是，由于同样的原因，连接到Microsoft Store服务器可能会出现一些(Microsoft Store)问题。(problem connecting)另一方面，使用VPN有时可以帮助您打开Microsoft Store 。因此，您可以尝试启用或禁用VPN并检查上述问题是否已解决。
另请阅读：(Also Read:)如何在Windows 11中提高(Windows 11)Internet 速度(Internet Speed)
方法 14：卸载第三方防病毒软件（如果适用）(Method 14: Uninstall Third-party Antivirus Software (If Applicable))
系统上安装的第三方防病毒软件(antivirus software)也可能导致Microsoft Store无法打开问题。这些程序有时可能无法区分系统进程(system process)和其他网络活动(network activity)，从而导致许多系统应用程序（例如Microsoft Store）被中断。您可以卸载相同的如下：
1. 同时按Windows + X keys打开快速链接(Quick Link )菜单。
2. 单击列表中的应用程序和功能(Apps and features )。
3.滚动(Scroll)浏览已安装应用程序列表，然后单击(apps and click)计算机上安装的第三方防病毒软件(third-party antivirus)的三点图标(three-dotted icon )。
注意：(Note:)我们以McAfee Antivirus为例
4. 然后，点击卸载(Uninstall)，如图所示。
5. 在确认对话框中(confirmation dialog box)再次单击卸载(Uninstall)。
推荐的：(Recommended:)
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我们希望您发现这篇关于如何修复 Microsoft Store 无法在 Windows 11 上打开的(how to fix Microsoft Store not opening on Windows 11)文章有趣且有用(article interesting and helpful)。通过下面的评论部分与我们联系。
How to Fix Microsoft Store Not Opening on Windows 11
Microsoft Store is uѕed to buy and download various applications and games on your Wіndows desktops & laptops. It works simіlar to App Store on iOS devices or Plaу Store on Android smartphones. You сan downlоad a number of apps and gаmes from here. Microsoft Store is a secure platform where уou can downloаd and install apps but, іt is not always rеlіable. You may experience issues such as crashing, store not opening, or it not being able to download apрs. Today, we will learn how to fix Microsoft Ѕtore not opening isѕue on Windows 11 PCs.
How to Fix Microsoft Store Not Opening on Windows 11
A variety of factors may be to blame for the Microsoft Store not opening problem. This is due to the reliance of the application on specific settings, apps, or services. Here are a few possible factors that may cause this issue:
- Disconnection from Internet
- Outdated Windows OS
- Incorrect Date and Time settings
- Incorrect Country or Region selections
- Corrupt cache files
- Disabled Windows update services when anti-virus or VPN software is enabled.
Method 1: Fix Internet Connectivity Issues
You must have a working internet connection to access the Microsoft store. If your internet connection is slow or unstable, Microsoft Store will be unable to connect to Microsoft servers to receive or send data. As a result, before you make any other changes, you should check to see if the internet is the source of the problem. You can tell if you are connected to the internet or not by just quickly glancing towards the Wi-Fi icon on the Taskbar or by:
1. Click on the Search icon and type Command Prompt. Then, click on Open, as shown.
2. Type Ping 8.8.8.8 and press the Enter key.
3. After pinging is done, make sure that Packets Sent = Received and Lost = 0, as illustrated below.
4. In this case, your internet connection is working fine. Close the window and try the next solution.
Method 2: Sign into Your Microsoft Account (If Not Already)
It is common knowledge that if you want to download or buy anything from the Microsoft Store, you must be signed in to your Microsoft account.
1. Press Windows + I keys simultaneously to open the Settings app.
2. Click on Accounts in the left pane.
3. Then, click on Your info in the right pane, as depicted below.
4A. If it shows Microsoft account in the Account settings section, you are logged in with your Microsoft account. Refer given pic.
4B. if not, you are using a Local Account instead. In this case, Sign in with your Microsoft Account.
Also Read: How to Change PIN in Windows 11
Method 3: Set Correct Date & Time
If you have the wrong date and time set on your PC, Microsoft Store may not open. This is because it will be unable to sync the date and time of your computer with that of the server, causing it to crash regularly. Here’s how to fix Microsoft Store not opening by setting time and date correctly in Windows 11:
1. Click on the Search icon and type Date & time settings. Here, click on Open.
2. Now, turn on toggles for Set time automatically and Set time zone automatically options.
3. Finally, under Additional settings section, click on Sync Now to sync your Windows PC clock to Microsoft time servers.
Method 4: Set Correct Region Settings
It is critical to select the correct region for Microsoft Store to function properly. Depending on the region, Microsoft provides different versions of the Store by customizing it according to its audience. To enable features such as regional currency, payment options, pricing, content censorship, and so on, the store application on your PC must connect to the appropriate regional server. Follow these steps to select a correct region on your Windows 11 PC and resolve Microsoft Store not working issue:
1. Click on the Search icon and type Region Settings. Click on Open, as shown.
2. In the Region section, click on the drop-down list for Country or region and select your Country e.g. India.
Also Read: How to Change Wallpaper on Windows 11
Method 5: Run Windows Store Apps Troubleshooter
Microsoft is aware that the Store application has been malfunctioning quite often. As a result, Windows 11 operating system includes a built-in troubleshooter for Microsoft Store. Here’s how to fix Microsoft Store not opening issue in Windows 11 by troubleshooting Windows Store Apps:
1. Press Windows + I keys together to open the Settings app.
2. In the System tab, scroll down and click on Troubleshoot, as depicted.
3. Click on Other troubleshooters under Options.
4. Click on Run for Windows Store apps.
Windows Troubleshooter will scan and fix any errors that are found. Try running the Store to download apps again.
Method 6: Reset Microsoft Store Cache
In order to fix Microsoft Store not working on Windows 11 problem, you can reset Microsoft Store cache, as explained below:
1. Click on the Search icon and type wsreset. Here, click on Open.
2. Let the cache be cleared. Microsoft Store will open automatically after the process is completed.
Also Read: How to Repair Windows 11
Method 7: Reset or Repair Microsoft Store
One of the simplest ways to fix Microsoft Store not working issue is to simply reset or repair the application via App settings menu on Windows 11.
1. Click on the Search icon and type Microsoft Store.
2. Then, click on App settings shown highlighted.
3. Scroll down to the Reset section.
4. Click on Repair button, as shown. The app will be repaired, if possible while app data will remain unaffected.
5. If the app still does not work, then click on Reset. This will reset the app, its settings & data completely.
Method 8: Re-Register Microsoft Store
Because the Microsoft Store is a system application, it cannot be removed and reinstalled like other apps. Moreover, doing so might create more problems and hence, not advisable. However, you can re-register the application to the system using Windows PowerShell console. This might possibly, fix Microsoft Store not opening on Windows 11 problem.
1. Click on the Search icon and type Windows PowerShell. Then, click on Run as administrator, as shown.
2. Click on Yes in the User Account Control prompt.
3. Type the following command and press the Enter key to execute:
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}
4. Try opening Microsoft Store once again as it should function now.
Also Read: How to Update Microsoft PowerToys App on Windows 11
Method 9: Enable Windows Update Services (If Disabled)
Microsoft Store is dependent on several internal services, one of which is the Windows Update service. If this service is disabled for some reason, it causes a slew of problems in the Microsoft Store. Thus, you can check its Status and enable it, if required, by following the given steps:
1. Press Windows + R keys together to open Run dialog box.
2. Type services.msc and click on OK to open Services window.
3. From the list of services, find Windows Update services and right-click on it.
4. Click on Properties in the context menu, as shown.
5A. Check if the Startup type is Automatic and Service status is Running. If it is, move to the next solution.
5B. If not, set Startup type to Automatic from the drop-down menu. Also, click on Start to run the service.
6. Click on Apply > OK to save these changes and exit.
Method 10: Update Windows
Windows updates not only include new features, but also bug fixes, performance improvements, numerous stability improvements, and much more. Therefore, simply keeping your Windows 11 PC up to date can solve a lot of your problems, as well as avoid many. Here’s how to fix Microsoft Store not opening on Windows 11 by updating Windows operating system:
1. Press Windows + I keys simultaneously to open Windows Settings.
2. Click on Windows Update in the left pane.
3. Then, click on Check for updates.
4. If there is any update available, click on Download & install button shown highlighted.
5. Wait for Windows to download & install the update automatically. Restart your PC when prompted.
Also Read: Fix Windows 11 Update Error Encountered
Method 11: Turn Off Proxy Servers
While having proxy servers enabled is beneficial for ensuring privacy, it can interfere with Microsoft Store connectivity and prevent it from opening. Here’s how to fix Microsoft Store not opening on Windows 11 issue by turning off proxy servers:
1. Press Windows + I keys together to open Settings.
2. Click on Network & internet from the left pane.
3. Then, click on Proxy.
4. Turn Off the toggle for Automatically detect settings under Automatic proxy setup section.
5. Then, under Manual proxy setup, click on the Edit button shown highlighted.
6. Switch Off the toggle for Use a proxy server option, as depicted.
7. Finally, click on Save & exit.
Method 12: Set Up Custom DNS Server
It is possible that the Microsoft Store is not opening because the DNS you are using prevents the app from accessing the servers. If this is the case, perhaps changing the DNS will solve the problem. Read our article to know How to Change DNS Server on Windows 11 here.
Method 13: Disable or Enable VPN
VPN is used to browse the internet safely and to bypass content moderation. But, there may be some problem connecting to Microsoft Store servers due to the same. On the other hand, using a VPN can help you open the Microsoft Store sometimes. So, you can try to enable or disable VPN and check if the said issue is resolved.
Also Read: How to Increase Internet Speed in Windows 11
Method 14: Uninstall Third-party Antivirus Software (If Applicable)
Third-party antivirus software installed on your system can also cause Microsoft Store not to open issue. These programs can sometimes fail to distinguish between a system process and other network activity, causing many system applications, such as Microsoft Store, to be interrupted. You can uninstall the same as follows:
1. Press Windows + X keys simultaneously to open the Quick Link menu.
2. Click Apps and features from the list.
3. Scroll through the list of installed apps and click on the three-dotted icon for the third-party antivirus installed on your computer.
Note: We have shown McAfee Antivirus as an example
4. Then, click on Uninstall, as shown.
5. Click on Uninstall again in the confirmation dialog box.
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