您刚刚加载了Netflix以观看您最喜欢的节目的最新一集，并且遇到了Netflix 错误代码 UI3012(Netflix Error Code UI3012)。你怎么能解决它？
下面，我们将解释错误代码的可能原因以及如何解决Netflix连接问题。
是什么导致Netflix 错误代码 UI3012(Netflix Error Code UI3012)？
每当您的网络连接出现连接问题时，就会出现Netflix 错误代码 UI3012 。(Netflix Error Code UI3012)例如，您的 Wi-Fi 信号可能较差，或者其他因素影响了您的互联网连接。
您可能会看到以下错误消息：
- 糟糕，出了点问题。
- 意外的错误。
- 出现意外错误。请(Please)重新加载页面并重试。
大多数情况下，此错误发生在Mac或Windows PC 上，但偶尔也会出现在流媒体设备上，包括智能电视(Smart TVs)和 iOS/Android 应用程序。
如何修复 Netflix 错误代码 UI3012(Fix Netflix Error Code UI3012)
这是错误代码UI3012(UI3012)的故障排除指南。我们将从最简单和最常见的解决方案开始，因此请从第一个解决方案开始，然后逐步进行。
刷新网页
尝试重新加载页面。有时，这足以修复错误。如果问题仅在您尝试播放视频时出现，请尝试注销并重新登录您的Netflix帐户。为此，请打开Netflix并单击右上角的帐户。然后，在下拉菜单中选择Sign Out。
如果错误仍然存在，请尝试后续步骤。
检查 Netflix 是否已关闭
如果Netflix出现故障，您将无法连接到他们的服务器。要检查是否有Netflix中断，您可以查看社交媒体，或加载诸如Down Detector之类的页面。
关闭您的 VPN
虚拟专用网络(Virtual private networks)( VPN(VPNs) ) 和代理网络会影响您的网络连接。尝试禁用您的VPN/proxy并重新加载Netflix。如果有效，您的VPN可能会干扰您与Netflix服务器的连接。您可以尝试不同的VPN连接或服务器位置，或者在您想要访问该服务时直接将其禁用。
排除网络连接故障(Troubleshoot Your Network Connection)
您的互联网连接可能会通过多种方式阻止您访问Netflix。以下是解决网络连接问题的(troubleshoot your network connection)一些步骤：
- 连接(Connect)到专用或蜂窝网络。如果您在公共网络上，管理员可能已阻止与Netflix、Hulu和Amazon Prime等流媒体服务的连接。此外，根据您所在的位置，网络带宽可能太低而无法让您流式传输视频。更改为您自己的网络将解决此问题。
- 重新启动(Reboot)您的家庭网络。如果您有一段时间没有重新启动路由器，网络重置可能会解决任何网络问题。为此，请关闭路由器/调制解调器至少 30 秒，然后重新打开。最后(Finally)，重新连接到网络并尝试加载Netflix。
- 尝试以太网(Ethernet)电缆。您的路由器的Wi-Fi(Wi-Fi)网络可能存在问题。要检查，您可以尝试通过以太网(Ethernet)电缆将设备直接插入调制解调器或路由器。如果您已经在使用以太网(Ethernet)电缆，请仔细检查它是否正常工作(double-check that it’s functional)并且在任何地方都没有损坏。
- 靠近(Move)路由器。如果您不能使用以太网(Ethernet)电缆，请尝试靠近路由器，因为这会提高Wi-Fi信号强度。
- 重置您的网络设置。如果您最近更改了任何网络设置（例如设置自定义 DNS(setting a custom DNS)），这可能是错误代码 UI3012(Error Code UI3012)的原因。您可以通过路由器的设置菜单或Windows设置(Windows)恢复到默认连接(revert to default connection settings)设置。为此，请打开Windows Settings > Network和Internet > Reset Network。
- 致电您的互联网服务提供商 ( ISP )。如果您遇到无法解决的网络问题，最后的办法是致电您的ISP。您的网络可能在您所在的地区遇到中断，但如果这是您的硬件问题，他们应该能够提供帮助。
尝试不同的 Web 浏览器(Different Web Browser)或设备(Device)
有时，对Netflix或您正在使用的设备/浏览器的更新可能会引入兼容性问题，包括错误代码 UI3012(Error Code UI3012)。要查看这是否是问题所在，请尝试使用其他 Web 浏览器（例如Google Chrome、Firefox、Microsoft Edge或Opera）。或者，您可以尝试在Android、iPhone 或台式电脑
上加载Netflix应用程序。
可能导致Netflix(Netflix)出现问题的另一件事是任何浏览器扩展程序或附加组件。您可以通过禁用所有附加组件来检查这是否是问题所在，然后在尝试加载Netflix(Netflix)时一一重新启用它们。
是时候狂欢了
没有什么比让您无法放松的随机错误更糟糕的了。但幸运的是，解决Netflix 错误代码 UI3012(Netflix Error Code UI3012)应该相对容易。通过本教程，您应该能够像以前一样体验无错误的Netflix流媒体。
How to Fix Netflix Error Code UI3012
You’ve just loaded up Netflix tо watch the latest episode of your favorite show and you’re hit with the Netflix Error Code UI3012. How can you fix it?
Below, we’ll explain what the likely cause of the error code is and how you can troubleshoot your Netflix connection.
What Causes Netflix Error Code UI3012?
The Netflix Error Code UI3012 is caused whenever there is an connectivity issue with your network connection. For example, you may have a poor Wi-Fi signal or something else is affecting your internet connection.
You might see the following error messages:
- Whoops, something went wrong.
- Unexpected Error.
- There was an unexpected error. Please reload the page and try again.
Most often this error occurs on a Mac or Windows PC, but it also occasionally shows up on streaming devices including Smart TVs and the iOS/Android app.
How to Fix Netflix Error Code UI3012
Here’s a troubleshooting guide for error code UI3012. We’ll start with the easiest and most common solutions, so start with the first solution and work your way down.
Refresh the Web Page
Try to reload the page. Sometimes, this is enough to fix the error. If the issue only occurs when you try to play a video, try logging out and back in to your Netflix account. To do so, open Netflix and click your account in the upper-right corner. Then, in the drop-down menu select Sign Out.
If the error persists, try the next steps.
Check if Netflix Is Down
If Netflix is down, you will not be able to connect to their servers. To check whether there is a Netflix outage, you can check social media, or load a page such as Down Detector.
Turn Your VPN Off
Virtual private networks (VPNs) and proxy networks can affect your network connection. Try disabling your VPN/proxy and reloading Netflix. If it works, your VPN is likely interfering with your connection to the Netflix servers. You can try a different VPN connection or server location or simply disable it when you want to access the service.
Troubleshoot Your Network Connection
There are a few ways your internet connection may be preventing you from accessing Netflix. Here are some steps to troubleshoot your network connection:
- Connect to a private or cellular network. If you’re on a public network, the administrator may have blocked connections to streaming services like Netflix, Hulu, and Amazon Prime. Also, depending on where you are, the network bandwidth may be too low to enable you to stream videos. Changing to your own network will solve this problem.
- Reboot your home network. If you haven’t restarted your router in a while, a network reset might fix any network issues. To do so, turn off your router/modem for at least 30 seconds, then turn them back on. Finally, reconnect to the network and try to load Netflix.
- Try an Ethernet cable. There may be a problem with your router’s Wi-Fi network. To check, you can try plugging your device directly to the modem or router via an Ethernet cable. If you’re already using an Ethernet cable, double-check that it’s functional and not damaged in any places.
- Move closer to the router. If you can’t use an Ethernet cable, try moving closer to the router as this will improve the Wi-Fi signal strength.
- Reset your network settings. If you’ve recently changed any of your network settings (like setting a custom DNS), this may be to blame for the Error Code UI3012. You can revert to default connection settings via your router’s settings menu or via the Windows settings. To do so, open Windows Settings > Network and Internet > Reset Network.
- Call your internet service provider (ISP). If you’re experiencing issues with your network that you can’t resolve, the last resort is to call your ISP. Your network may be experiencing outages in your area, but if it’s an issue with your hardware, they should be able to help.
Try a Different Web Browser or Device
Occasionally, updates to either Netflix or the device/browser you’re using may introduce compatibility issues, including the Error Code UI3012. To see if this is the problem, try another web browser (for example, Google Chrome, Firefox, Microsoft Edge, or Opera). Alternatively, you can try loading the Netflix app on Android, iPhone, or your desktop PC.
Another thing that can cause issues with Netflix are any browser extensions or add-ons. You can check if this is the problem by disabling all of your add-ons, then re-enabling them one-by-one as you try to load Netflix.
It’s Time to Binge
There’s nothing worse than a random error that prevents you from relaxing. But luckily, solving the Netflix Error Code UI3012 should be relatively easy. With this tutorial, you should be able to experience error-free Netflix streaming as before.
