如果您的Discord卡在连接屏幕上^{(connecting screen)}，您可以按照我们的故障排除指南进行修复。这个问题有很多原因，这意味着我们需要一步一步^{(step one)}地完成每个故障排除，直到它得到解决。

我们将首先从更简单的修复开始，但我们已确保包含任何潜在的修复，因此如果您遇到Discord无法连接的问题，您应该在尝试本指南中的每个步骤后解决您的问题。

检查中断问题^{(Check For Outage Problems)}

当Discord卡在连接上时，您可以做的第一件事是检查当前是否存在任何中断问题。如果Discord 服务器^{(Discord server)}出现问题，您将无法通过连接屏幕^{(connecting screen)}。访问status.discordapp.com以查看当前服务器状态。

您看到的页面将展示过去 90 天 - 您可以将鼠标悬停在任何黄色或红色条上以查看更多详细信息。红^(Red)条表示中断，这可能会影响您的登录能力。 

如果最右边有红条，或者这里有维护公告^{(maintenance announcement)}，则表示今天有现场停电^{(outage today)}。您可以访问Discord Twitter^{(the Discord Twitter)}以获取更新，但此时您所能做的就是等待服务器问题得到解决。

检查您的时间和日期设置^{(Check Your Time and Date Settings)}

在Windows 10上选择自动^{(Windows 10)}时间和日期设置^{(time and date settings)}以外的任何设置都可能导致Discord正常运行时出现一些问题。即使时间看起来正确，最好仔细检查您是否已将时间设置为自动。

• 首先，通过单击任务栏左下角的显示隐藏图标按钮关闭^{( show hidden icons)}Discord 。右键单击^{(Right click)}Discord，然后单击Close discord。 

• Discord关闭后，打开“开始”菜单并输入^{(Start menu and type)} time。单击搜索结果中的更改日期和时间^{(Change the date and time )}。 

• 在新页面上，确保自动设置时间和自动^{( Set the time automatically)}设置时区^{(Set the time zone automatically)}的切换开关已打开。 
• 再次打开Discord。如果Discord没有连接，请尝试下面的下一步。

运行 Malwarebytes 扫描^{(Run a Malwarebytes scan)}

恶意软件可能会阻止您连接到Discord。您可以免费下载 Malwarebytes^{(download Malwarebytes for free)}，然后运行扫描。

安装 Malwarebytes 后，打开Malwarebytes并单击^{(Malwarebytes and click)}主仪表板上的扫描。^{( Scan)}等待^(Wait)扫描完成。如果发现任何恶意软件，请将其隔离并重新启动您的 PC。

尝试再次连接到Discord。如果Discord仍然无法连接，请尝试以下其他步骤。

关闭代理^{(Turn Off Proxies)}

必须关闭代理才能连接Discord，因此请按照以下步骤禁用它们。

• 在Windows上，打开开始菜单并键入^{(start menu and type)}Internet 选项^{( Internet options)}。 
• 单击搜索菜单中的Internet 选项^{(Internet Options )}。 
• 单击Connections选项卡，然后单击LAN Settings。

• 在代理服务器下，确保未选中使用代理服务器...^{(Use a Proxy server…)}，然后单击确定^(OK)。 

更改 DNS^{(Change DNS)}

Discord在使用 Google 或 Cloudflare 的DNS时效果更好。我们将解释如何将您的 DNS 更改^{(change your DNS)}为 Google 的。

• 打开开始菜单^{(Start menu)}，然后搜索控制面板^{(Control Panel)}。
• 选择网络和共享中心^{(Network and Sharing Centre)}。
• 在左侧，单击更改适配器设置^{(Change adapter settings)}。
• 右键单击您当前使用的互联网连接，然后单击^{(internet connection)}属性^(Properties)。
• 双击Internet 协议版本 4^{(Internet Protocol Version 4)}，它将打开一个新页面。 
• 选择使用以下 DNS 服务器地址^{(Use the following DNS server addresses)}。
• ^{(Enter 8.8.8.8 and 8.8.4.4)}分别在第一个和第二个框中输入 8.8.8.8 和 8.8.4.4 。
• 单击确定^{( OK)}。

重复Internet 协议版本 6^{(Internet Protocol Version 6)}的步骤，但在第一个框中输入2001:4860:4860::8888 ，在第二个框中输入 2001 ^{(2001:4860:4860::8888)}:4860:4860::8844^{(2001:4860:4860::8844)}。

允许不和谐通过你的防火墙^{(Allow Discord Past Your Firewall)}

您必须确保防火墙^(Firewall)允许Discord才能连接。 

• 为此，请按Windows 键^{(Windows Key)}，然后键入Windows Defender Firewall。 
• 单击具有高级安全性的 Windows Defender 防火墙^{( Windows Defender Firewall With Advanced Security)}。 

• 在新页面的右侧，点击New Rule，选择Program然后点击Next。 
• 在下一页上，单击“此程序路径”^{(This Program Path)}选项 下的“浏览”。^(Browse)
• 导航到Discord的安装位置。默认情况下，这将是C:\Users\YOURUSER\AppData\Local\Discord。

• 找到Update.exe文件并双击它。 
• 选择正确的文件^{(right file)}后，单击下一步^(Next)并选择允许此连接^{(Allow this Connection)}。

• 再次单击Next ，选择Domain、Private和Public的^(Public)所有框^{(select all boxes)}，然后单击Next。 
• 添加 Discord^{(Add Discord)}作为名称，然后单击Finish。
• 再次打开“开始”菜单，然后键入Windows Firewall。这次，选择Windows Defender 防火墙^{(Windows Defender Firewall)}。

• 在打开的新页面上，选择允许应用或功能通过 Windows Defender 防火墙。 ^{(Allow an app or feature through Windows Defender Firewall. )}

• 将打开一个新页面。向下滚动^(Scroll)并确保已为您连接的网络勾选了Discord 。如果您不确定，请勾选Private 和 Public^{(Private and Public)}。要进行更改，您必须先单击更改^(Change)设置框。

如果您使用带有附加防火墙的防病毒软件，您也必须在该防火墙中允许Discord。这通常很简单，可以在您的防病毒软件^{(antivirus software)}中找到。如果您找不到它，您可以联系您的防病毒支持或在线搜索^{(support or search online)}寻求帮助。

摘要和其他步骤^{(Summary & Other Steps)}

希望^{(Hopefully one)}这些步骤之一可以帮助您解决Discord卡在连接屏幕上^{(connecting screen)}的问题。如果您仍然遇到问题，可以尝试使用 VPN^{(try to use a VPN)}进行连接。 

一些用户评论说这有助于他们建立联系，但Discord尚未正式给出此建议。您还可以使用他们的支持页面^{(use their support page )}直接向Discord寻求帮助。或者，您可以寻找替代的团队聊天软件^{(alternative team chat software)}。

How To Fix Discord Stuck On The Connecting Screen

If your Discord is stuck on the connecting screen, you can follow our troubleshootіng guide to get it fixed. There аrе plenty of causes for this issue, which means we’ll need to go through each trоubleshooting step one by one until it’s solved.

We’ll start with the easier fixes first, but we have made sure to include any potential fix, so if you’ve had problems with Discord not connecting, you should have your issues solved once you’ve tried each step in this guide.

Check For Outage Problems

The first thing you can do when Discord is stuck on connecting is to check whether there are any current outage problems. If the Discord server is undergoing problems, you won’t be able to get past the connecting screen. Visit status.discordapp.com to see the current server status.

The page you see will showcase the past 90 days – you can hover over any yellow or red bars to see more details. Red bars mean outages and this may impact your ability to log on. 

If there is a red bar on the far right, or a maintenance announcement here, this means there is a live outage today. You can visit the Discord Twitter for updates, but at this point all you can do is wait for the server issues to be resolved.

Check Your Time and Date Settings

Choosing anything other than automatic time and date settings on Windows 10 can cause some issues with Discord running properly. Even if the time may look right, it’s best to double check you have set the time to be automatic.

• First, close Discord by clicking the show hidden icons button in the bottom left of the taskbar. Right click Discord, and click Close discord. 

• Once Discord is closed, open the Start menu and type time. Click on Change the date and time in the search results. 

• On the new page, make sure that the toggles for Set the time automatically and Set the time zone automatically are switched on. 
• Open Discord again. If Discord is not connecting, try the next step below.

Run a Malwarebytes scan

It could be possible that malware is stopping you from connecting to Discord. You can download Malwarebytes for free and then run a scan.

Once Malwarebytes has installed, open Malwarebytes and click Scan on the main dashboard. Wait for the scan to finish. If any malware was found, quarantine it and restart your PC.

Try connecting to Discord again. If Discord is still stuck on connecting, try the other steps below.

Turn Off Proxies

Proxies must be turned off for Discord to connect, so follow the steps below to disable them.

• On Windows, open the start menu and type Internet options. 
• Click on Internet Options in the search menu. 
• Click on the Connections tab, then click on LAN Settings.

• Under Proxy Server, ensure Use a Proxy server… is unchecked, and then click OK. 

Change DNS

Discord works better when using Google’s or Cloudflare’s DNS. We will explain how you can change your DNS to Google’s.

• Open the Start menu, and search Control Panel.
• Select Network and Sharing Centre.
• On the left, click Change adapter settings.
• Right click the internet connection you are currently using and click Properties.
• Double click Internet Protocol Version 4 and it will open a new page. 
• Select Use the following DNS server addresses.
• Enter 8.8.8.8 and 8.8.4.4 into the first, and the second box, respectively.
• Click OK.

Repeat the steps for Internet Protocol Version 6 but enter 2001:4860:4860::8888 into the first box and 2001:4860:4860::8844 into the second box.

Allow Discord Past Your Firewall

You must make sure that Discord is allowed in your Firewall so that it can connect. 

• To do this, press the Windows Key, and type Windows Defender Firewall. 
• Click Windows Defender Firewall With Advanced Security. 

• On the right side of the new page, click New Rule, select Program and then click Next. 
• On the next page, click Browse under the This Program Path option. 
• Navigate to the installed location for Discord. By default this will be C:\Users\YOURUSER\AppData\Local\Discord.

• Find the Update.exe file and double-click it. 
• Once you have selected the right file, click Next and select Allow this Connection.

• Click Next once more, select all boxes for Domain, Private, and Public, then click Next. 
• Add Discord as the name and then click Finish.
• Open the Start menu again, and type Windows Firewall. This time, select Windows Defender Firewall.

• On the new page that opens, select Allow an app or feature through Windows Defender Firewall. 

• A new page will open. Scroll down and ensure that Discord has been ticked for the network you are connected to. If you’re not sure, tick both Private and Public. To make changes, you must click the Change settings box first.

If you are using an antivirus with an additional firewall, you must allow Discord in that firewall too. This is usually straightforward and can be found within your antivirus software. If you cannot find it, you can contact your antivirus support or search online for help.

Summary & Other Steps

Hopefully one of these steps has helped you to fix your problems with Discord getting stuck on the connecting screen. If you are still facing issues, you can try to use a VPN to connect. 

Some users have commented that this has helped them to connect, but Discord hasn’t officially given this advice. You can also use their support page to ask for help from Discord directly. Alternatively, you can look for alternative team chat software.

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