考虑到我们用鼠标滚动的次数，当它停止工作时会带来巨大的不便。毕竟，谁愿意整天点击滚动条呢？

鼠标滚轮停止工作的^{(mouse’s scroll wheel can stop working)}原因有很多。您的鼠标设置可能存在问题、与 PC 的连接不良，甚至滚轮损坏。

我们将研究在您的Microsoft Windows^{(Microsoft Windows)} PC上修复鼠标滚动不起作用问题的所有可能方法。

断开鼠标与 PC 的连接并重新连接^{(Disconnect and Reconnect the Mouse to Your PC)}

当滚动停止工作^{(scrolling stops working)}时，您应该做的第一件事是确保您的鼠标正确插入您的 PC。松动或连接不正确的鼠标可能无法按预期工作。

查看鼠标插入的端口并确保连接没有松动。如有必要，您可以拔下并重新插入鼠标。

如果即使重新插入鼠标后鼠标滚动也不起作用，请尝试使用不同的USB端口。如果您的 PC 上的端口损坏导致该问题，这应该可以解决问题。

如果您有无线鼠标，请取消鼠标与 PC 的配对并重新配对，以确保连接良好。

更换无线鼠标的电池^{(Replace Your Wireless Mouse’s Batteries)}

对于无线鼠标，您不能使用滚轮^{(can’t use the scroll wheel)}的最常见原因是您的鼠标电池电量不足。最终，您会发现您的蓝牙^(Bluetooth)鼠标的其他功能也无法正常工作。

在这种情况下，更换鼠标电池应该可以解决滚动问题。

在另一台 PC 上使用鼠标^{(Use the Mouse With Another PC)}

无法使用鼠标滚动的原因之一是鼠标的滚动按钮已物理损坏。您可以通过将鼠标连接到另一台 PC 来验证鼠标是否正常工作。

如果滚动在另一台 PC 上不起作用，则您的鼠标可能坏了。除非您知道如何修复 PC 组件，否则您可能正在考虑购买新鼠标。

更改鼠标滚轮设置^{(Change Your Mouse Scroll Wheel Settings)}

Windows 提供了一些选项来更改鼠标^{(change how your mouse functions)}在计算机上的运行方式。值得更改其中一些设置以查看是否可以解决滚动问题。

1. 同时按下Windows^(Windows) + I键在您的 PC 上启动设置。^(Settings)
2. 在设置窗口中选择设备。^(Devices)

1. 从左侧边栏中选择鼠标。^(Mouse)
2. 选择右侧的滚动鼠标滚轮滚动^{(Roll the mouse wheel to scroll)}下拉菜单并选择一个选项。

1. 更改选择每次滚动多少行^{(Choose how many lines to scroll each time)}选项的值。
2. 如果您的鼠标滚动开始工作，您可以返回之前的鼠标设置。

Windows 的设备和打印机疑难解答^{(Windows’ Devices and Printers Troubleshooter)}

Windows 提供了多种疑难解答程序来帮助您查找和修复各种项目的问题。当您遇到硬件问题时，您可以使用设备^(Devices)和打印机^(Printers)疑难解答来解决您的问题。

这些疑难解答程序在大多数情况下都是自行运行的，因此用户端需要的交互最少。

1. 通过访问“开始^(Start)”菜单、搜索“控制面板^{(Control Panel)}”并在搜索结果中选择该工具，打开PC 上的“控制面板”。^{(Control Panel)}
2. 选择硬件和声音^{(Hardware and Sound)}下的查看设备和打印机^{(View devices and printers)}。

1. 在打开的窗口上找到鼠标。
2. 右键单击鼠标并在打开的菜单中选择疑难解答^{(Troubleshoot)}。

1. 等待^(Wait)疑难解答程序发现问题并为他们提供修复。

更新鼠标驱动程序^{(Update the Mouse Driver)}

鼠标驱动程序是控制鼠标与 PC 交互方式的软件。如果您遇到鼠标滚轮不工作等问题，值得在您的计算机上检查并安装任何可用的鼠标驱动程序更新^{(available mouse driver updates)}。

Windows会自动执行此过程，因此您无需手动下载和更新鼠标驱动程序。

1. 通过右键单击开始^(Start)菜单图标并选择设备管理器^{(Device Manager)}来启动设备^{(Device Manager)}管理器。

1. 展开鼠标和其他指针设备^{(Mice and other pointing devices)}选项。
2. 在列表上右键单击鼠标并选择更新驱动程序^{(Update driver)}。

1. 在以下屏幕上选择自动搜索驱动程序。^{(Search automatically for drivers)}

1. 让Windows为您的鼠标查找并安装最新的驱动程序。
2. 安装驱动程序后重新启动 PC。

更新视窗^{(Update Windows)}

更新您的 Windows PC^{(Updating your Windows PC)}可确保您拥有最新的错误修复。这有助于解决计算机上的许多问题，包括任何与鼠标相关的问题。

更新您的Windows操作系统非常简单、免费且快速。就是这样。

1. 同时按Windows + I键打开PC 上的设置。^(Settings)
2. 在设置中选择更新和安全。^{(Update & Security)}

1. 选择左侧的Windows 更新^{(Windows Update)}。

1. 选择右侧的检查更新。^{(Check for updates)}
2. 在您的 PC 上安装可用的更新。
3. 重新启动您的电脑。

修复您的 Windows 电脑^{(Repair Your Windows PC)}

如果您的鼠标仍然不能向上或向下滚动页面^{(scroll your pages up or down)}，则您的 PC 的核心文件可能有问题。解决此问题的一种方法是使用 Windows 的内置启动修复选项。此选项修复了系统级文件存在的问题。

1. 按Windows + I键访问您电脑的设置应用程序。^(Settings)
2. 在设置中选择更新和安全。^{(Update & Security)}
3. 从左侧边栏中选择恢复。^(Recovery)
4. 在右侧的高级启动^{(Advanced startup)}标题下选择立即重新启动。^{(Restart now)}

1. 选择疑难解答^{(Troubleshoot)}>高级选项^{(Advanced options)}>启动修复^{(Startup Repair)}以运行该实用程序。

解决 Windows PC 上的鼠标滚动不工作问题^{(Troubleshoot the Mouse’s Scroll Not Working Issue on Your Windows PC)}

如果您习惯于使用鼠标的滚动按钮滚动页面^{(scrolling pages)}，那么当该按钮停止工作时，您将很难完成任务。幸运的是，在大多数情况下，您可以通过切换系统设置^{(toggling your system settings)}来解决按钮的问题，如上所述。

完成此操作后，您的鼠标将恢复工作，允许您根据需要向上和向下滚动页面。

How to Fix Mouse Scroll Not Working on Windows 11/10

Given how much scrolling we do with our mice, it’s a huge inconvеniencе when it stoрs working. Αfter all, who wants to cliсk scroll bars all day?

There are many reasons your mouse’s scroll wheel can stop working. You may have a problem in your mouse settings, a bad connection to your PC, or even a broken scroll wheel.

We’ll look at all the possible ways to fix the mouse scroll not working issue on your Microsoft Windows PC.

Disconnect and Reconnect the Mouse to Your PC

The first thing you should do when scrolling stops working is to make sure your mouse is correctly plugged into your PC. A loose or improperly connected mouse may not work as expected.

Take a look at the port your mouse is plugged into and ensure the connection isn’t loose. You can unplug and replug your mouse if necessary.

If your mouse scroll doesn’t work even after replugging the mouse, try a different USB port. This should fix the issue if a broken port on your PC caused it.

If you have a wireless mouse, unpair and re-pair the mouse with your PC to ensure a good connection.

Replace Your Wireless Mouse’s Batteries

For a wireless mouse, the most common reason you can’t use the scroll wheel is that your mouse is running out of battery charge. Eventually, you’ll find that your Bluetooth mouse’s other features are also not working.

In this case, replacing your mouse’s batteries should fix your scrolling issue.

Use the Mouse With Another PC

One reason you can’t scroll with your mouse is that your mouse’s scroll button is physically damaged. You can verify that the mouse is working by connecting it to another PC.

If scrolling doesn’t work on the other PC, your mouse is probably broken. Unless you know how to fix PC components, you’re probably looking at buying a new mouse.

Change Your Mouse Scroll Wheel Settings

Windows offers a few options to change how your mouse functions on your computer. It’s worth changing some of these settings to see if that fixes the scrolling problem.

1. Launch Settings on your PC by pressing the Windows + I keys simultaneously.
2. Choose Devices on the Settings window.

1. Select Mouse from the sidebar on the left.
2. Select the Roll the mouse wheel to scroll drop-down menu on the right and choose an option.

1. Change the value of the Choose how many lines to scroll each time option.
2. If your mouse scroll starts working, you can go back to the previous mouse settings.

Windows’ Devices and Printers Troubleshooter

Windows offers several troubleshooters to help you find and fix issues with your various items. When you experience hardware problems, you can use the Devices and Printers troubleshooter to fix your issues.

These troubleshooters run on their own for the most part, so minimum interaction is required from the user side.

1. Open Control Panel on your PC by accessing the Start menu, searching for Control Panel, and selecting the tool in the search results.
2. Select View devices and printers beneath Hardware and Sound.

1. Find your mouse on the window that opens.
2. Right-click your mouse and choose Troubleshoot in the menu that opens.

1. Wait for the troubleshooter to find problems and offer fixes for them.

Update the Mouse Driver

Mouse drivers are software that control how your mouse interacts with your PC. If you ever experience issues like your mouse scroll wheel not working, it’s worth checking for and installing any available mouse driver updates on your computer.

Windows automates the process, so you don’t have to download and update mouse drivers manually.

1. Launch Device Manager by right-clicking the Start menu icon and choosing Device Manager.

1. Expand the Mice and other pointing devices option.
2. Right-click your mouse on the list and choose Update driver.

1. Select Search automatically for drivers on the following screen.

1. Let Windows find and install the latest drivers for your mouse.
2. Restart your PC when the drivers are installed.

Update Windows

Updating your Windows PC ensures you have the most recent bug fixes. This helps resolve many issues on your computer, including any mouse-related problems.

It’s easy, free, and quick to update your Windows operating system. Here’s how.

1. Open Settings on your PC by pressing Windows + I keys simultaneously.
2. Choose Update & Security in Settings.

1. Select Windows Update on the left.

1. Choose Check for updates on the right.
2. Install the available updates on your PC.
3. Restart your PC.

Repair Your Windows PC

If your mouse still doesn’t scroll your pages up or down, your PC’s core files might be problematic. One way to get around this is to use Windows’ built-in startup repair option. This option fixes the issues lying with your system-level files.

1. Access your PC’s Settings app by pressing Windows + I keys.
2. Choose Update & Security in Settings.
3. Select Recovery from the sidebar on the left.
4. Choose Restart now under the Advanced startup header on the right.

1. Select Troubleshoot > Advanced options > Startup Repair to run the utility.

Troubleshoot the Mouse’s Scroll Not Working Issue on Your Windows PC

If you’re used to scrolling pages with your mouse’s scroll button, it’s hard to do your tasks when that button stops working. Luckily, you can fix the button’s problem in most cases by toggling your system settings, as described above.

Once you’ve done that, your mouse will be back in action, allowing you to scroll up and down your pages as desired.

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