很少有事情像不得不处理不断断开和重新连接的间歇性互联网连接一样令人沮丧。^{(internet connection)}也许您正在处理一项紧急任务，在Netflix上播放您最喜欢的节目，或者在玩一场激烈的在线游戏^{(online game)}，但由于某种原因突然断开连接。

在本指南中，我们将向您展示互联网连接^{(internet connection)}不良背后的常见嫌疑人以及可以解决问题的可能解决方案。

是什么导致间歇性 Internet 连接^{(What Causes Intermittent Internet Connections)}

断断续续的互联网连接^{(internet connection)}通常是由以下几个问题引起的：

• 来自无绳电话或其他大型金属物体等电子设备和电视^(TVs)、微波炉或家庭娱乐^{(home entertainment)}电子设备等电气设备的物理或电子干扰。
• 在您所在地区以相同频率运行的无线网络。
• 地板、电器、墙壁、家具等物理障碍物可能会造成干扰，尤其是在无线信号通过它们的地方。
• 损坏的 Windows 系统文件
• Windows 更新引起的问题
• 计算机中的网卡故障^{(Faulty network)}或驱动程序过时
• 过热的调制解调器
• 与您的Internet 服务^{(Internet service)}提供商有关的问题
• 病毒或恶意软件感染
• 软件冲突

修复 Windows 10 中的间歇性 Internet 连接^{(Fixing An Intermittent Internet Connection In Windows 10)}

1. 靠近^{(Move closer)}WiFi 路由器或^{(WiFi router or hotspot)}热点
2. 断开连接到您的^(Disconnect)WiFi的一些设备
3. 将 WiFi^{(Move WiFi)}设备远离其他传输设备
4. 重启路由器
5. 检查服务警报
6. 检查其他设备
7. 网卡故障
8. 损坏的 Windows 系统文件
9. 恶意软件或病毒感染
10. 安全软件冲突
11. 运行网络疑难解答
12. 隐藏 Windows 更新或驱动程序更新^{(Hide Windows Updates or driver updates)}
13. 网络重置

靠近 WiFi 路由器或热点^{(Move Closer To The WiFi Router Or Hotspot)}

如果您知道WiFi 路由器或热点^{(WiFi router or hotspot)}的位置，无论您是在家中还是在工作场所拥有便携式计算机，您都可以执行此操作。

如果您所在的位置可能有许多不同的无线网络，那么使用WiFi 扫描仪应用程序^{(WiFi scanner app)}并将您的Wifi 频道^{(Wifi channel)}更改为其他内容可能是个好主意。

断开连接到 WiFi 的设备^{(Disconnect Devices Connected To Your WiFi)}

当多个设备同时使用您的WiFi时，每个设备的带宽不足，因此断开其中一些设备的连接可以提高计算机的性能。

如果您连接了许多智能家居设备，例如数字助理、室内和室外摄像头等^{(indoor and outdoor cameras)}，则尤其如此。另一种选择是尝试将您的设备切换到有线以太网连接^{(Ethernet connection)}，而不是较慢的WiFi。

将 WiFi 设备远离其他传输设备^{(Move WiFi Devices Away From Other Transmitting Devices)}

当无绳电话、蓝牙^(Bluetooth)设备、婴儿监视器等无线设备彼此靠近时，它们都会尝试通过无线方式发送数据。将它们从其他传输设备上移开或在您不使用它们时将其关闭可以帮助改善您的连接。

重启路由器^{(Power Cycle Your Router)}

如果您的路由器无法保持稳定的连接，请检查它是否过热并将^{(overheating and power)}其关闭直至其冷却，或者尝试重新启动它并查看连接是否有所改善。

此外，如果您使用的是您的ISP提供的电缆调制解调器^{(cable modem)}而不是您自己的电缆调制解调器，并且您已经使用了超过 6 个月或 1 年，那么打电话给他们并要求他们更换它不是一个坏主意。根据我的经验，这些设备通常非常便宜并且持续时间很短。

检查服务警报^{(Check Service Alerts)}

您的断断续续的互联网连接可能是由于您的ISP的问题。检查您所在地区的服务警报，看看它是否是受影响的警报之一，然后再断定这是您的路由器或设备的问题^{(issue with your router or your device)}。 

请与您的ISP联系，看看问题是否在他们身上。他们可以运行系统和线路检查^{(system and line checks)}以确定他们与您的计算机之间是否存在任何问题，并针对连接问题^{(connection problem)}提出可能的修复建议。

检查其他设备^{(Check With Other Devices)}

如果您有另一台使用相同互联网连接的^{(internet connection)}计算机或设备^{(computer or device)}，请测试这些设备上的连接是否稳定。如果他们也有同样的问题，则可能是路由器或调制解调器^{(router or modem)}或您的 ISP 的问题。 

如果仅与您当前使用的设备有关，请检查硬件故障或操作系统问题，这是互联网连接问题的常见原因。

网卡故障^{(Network Card Failure)}

您的计算机网卡^{(network card)}可能难以保持稳定的互联网连接^{(internet connection)}。您可以通过重新安装网卡^{(network card)}驱动程序来修复它。

为此，请右键单击Start > Device Manager。单击网络适配器^{(Network Adapter)}以展开类别，右键单击您的网卡并选择^{(network card and select)} 卸载^(Uninstall)。重新启动计算机并允许Windows重新安装卡及其驱动程序。

您还可以查看网卡制造商^{(network card manufacturer)}的网站^{(s website)}以获取更新的设备驱动程序，下载并将它们安装到您的计算机上。重新启动计算机并再次测试连接。

如果您有一个可拆卸的网卡^{(network card)}并且知道如何重新安装它，您可以将其卸下并将其重新插入PCI 插槽^{(PCI slot)}，以确保它牢固地固定在插槽中。完成后，将所有东西放回原来的位置，插入电源线并^{(power cord and power)}打开计算机电源。测试^(Test)连接是否稳定。

损坏的 Windows 系统文件^{(Corrupted Windows System Files)}

Internet 连接^{(Internet connectivity)}问题可能是由损坏的Windows 操作系统^{(Windows operating)}文件引起的。首先尝试运行系统文件检查器^{(system file checker)}，看看是否有任何问题。您还可以执行系统还原^{(system restore)}以用干净的文件替换损坏的文件，然后再次检查您的互联网连接^{(internet connection)}。

恶意软件或病毒感染^{(Malware Or Virus Infection)}

断断续续的互联网连接^{(internet connection)}也可能是由路由器^{(malware infection on your router)}或计算机上的病毒或恶意软件感染引起的。如果它很严重，它甚至可能不起作用，但补救措施是使用可以消灭任何病毒或间谍软件^{(virus or spyware)}的最好的防病毒软件，并稳定您的连接。

安全软件冲突^{(Security Software Conflicts)}

您的防病毒或防火墙等安全软件程序^{(security software)}可能会干扰您的互联网连接^{(firewall may interfere with your internet connection)}。要解决此问题，请检查任一程序的设置并查看启用了哪些设置。尝试暂时禁用它们，看看您的互联网连接^{(internet connection)}是否稳定。 

如果是这样，请与防病毒制造商^{(antivirus manufacturer)}核实该设置是否对您的设备保护很重要。如果不是，您可以将其禁用以改善互联网连接^{(internet connection)}。

运行网络疑难解答^{(Run Network Troubleshooter)}

网络疑难解答^{(Network Troubleshooter)}可帮助诊断和修复常见的Internet连接^{(internet connection)}问题，但您可以检查是否存在导致连接不良的根本原因。

• 为此，请单击Start > Settings > Network & Internet。

• 单击状态^(Status)。

• 接下来，单击更改网络设置^{(Change your network settings)}下的网络疑难解答^{(Network troubleshooter)}，然后按照提示查看问题是否已解决。

更换调制解调器或路由器^{(Replace Your Modem Or Router)}

如果重新启动路由器^{(router didn)}不起作用，更深入的解决方案是重置您的无线路由器^{(wireless router)}。这涉及更多，因为您必须重新设置所有WiFi设置，但可以解决问题。

如果您在尝试上述建议后仍然遇到网络连接不佳的问题，则您的^{(internet connection)}网卡^{(network card)}、路由器或调制解调器^{(router or modem)}可能有缺陷。在这种情况下，换一个新的路由器^{(get a new router)}、调制解调器或网卡^{(modem or network card)}，看看连接是否更好。

隐藏 Windows 更新或驱动程序更新^{(Hide Windows Updates Or Driver Updates)}

如果您无法下载并安装新的网络适配器驱动程序^{(network adapter driver)}，您可以隐藏导致您失去网络连接的^{(network connection)}Windows 更新^{(Windows Update)}。在 Windows 中：

• 为此，请转至Control Panel > Programs > Programs and Features，然后单击查看已安装的更新。^{(View Installed Updates.)}
• 从列表中选择您要卸载的不需要的更新，然后单击^{(list and click)} 卸载^(Uninstall)。

您还可以下载Wushowhide 疑难解答^{( Wushowhide troubleshooter)}来隐藏有问题的更新。检查卸载更新后互联网连接是否稳定。^{(internet connection)}要重新安装它，请转到Settings > Update & Security > Windows Update > Check for Updates。

网络重置^{(Network Reset)}

如果上述步骤没有帮助，请重置您的网络作为最后的手段。这可以解决 Internet 连接问题，尤其是在从以前版本的Windows升级到Windows 10之后，或者当您无法连接到共享网络驱动器时。

网络重置^{(network reset)}会卸载并删除您可能已安装的网络适配器及其设置。重新启动 PC 后，将重新安装网络适配器，并将其设置恢复为默认值。

注意^(Note)：您需要Windows 10 版本 1607^{(Windows 10 version 1607)}或更高版本才能使用网络重置^{(network reset)}。通过转到Start > Settings > System检查您的版本，然后单击关于^(About)。

• 要重置网络，请单击Start > Settings > Network & Internet。

• 单击状态^(Status)，然后单击网络重置^{(Network Reset)}。

• 在网络重置^{(Network reset )}屏幕中，单击立即重置^{(Reset Now )}，然后单击是^(Yes)确认操作。在再次检查您的Internet 连接^{(internet connection)}之前，让您的 PC 重新启动。

如果您仍然遇到断断续续的互联网连接^{(internet connection)}，请在下面的评论中与我们分享具体问题。

How To Fix An Intermittent Internet Connection In Windows 10

Few things are as frustrating as having to deal with an intеrmіttent internet connection that keeps disconnecting and reconnecting. Maybe you’re working on an urgent task, binging on your favorite program on Netflix, or playing a heated online game, only to be abruptly disconnected for whatever reason.

In this guide, we’re going to show you the usual suspects behind a bad internet connection and possible solutions that can resolve the problem.

What Causes Intermittent Internet Connections

An intermittent internet connection is often a result of several issues:

• Physical or electronic interference from devices such as cordless phones or other electronics large metal objects and electrical equipment like TVs, microwaves or home entertainment electronics.
• Wireless networks running in your area at the same frequency.
• Physical obstructions such as floors, appliances, walls, furniture and more can cause interference, especially where wireless signals pass through them.
• Corrupt Windows system files
• Problems caused by Windows updates
• Faulty network card in your computer or outdated drivers
• An overheating modem
• Issues with your Internet service provider
• Virus or malware infection
• Software conflicts

Fixing An Intermittent Internet Connection In Windows 10

1. Move closer to the WiFi router or hotspot
2. Disconnect some devices connected to your WiFi
3. Move WiFi devices away from other transmitting devices
4. Power cycle your router
5. Check service alerts
6. Check with other devices
7. Network Card failure
8. Corrupted Windows system files
9. Malware or Virus infection
10. Security software conflicts
11. Run Network Troubleshooter
12. Hide Windows Updates or driver updates
13. Network Reset

Move Closer To The WiFi Router Or Hotspot

You can do this whether you’re at home or have a portable computer at your workplace if you know where the WiFi router or hotspot is positioned.

If you are in a location where there could be many different wireless networks, it’s probably a good idea to use a WiFi scanner app and change your Wifi channel to something else.

Disconnect Devices Connected To Your WiFi

When multiple devices are using your WiFi all at once, there’s not enough bandwidth for each device, so disconnecting some of them can improve performance on your computer.

This is especially true if you have a lot of smart home devices connected like digital assistants, indoor and outdoor cameras, etc. Another option is trying to switch your device to a wired Ethernet connection rather than slower WiFi.

Move WiFi Devices Away From Other Transmitting Devices

When wireless devices such as cordless phones, Bluetooth devices, baby monitors, and others are closer to each other, they all try to send data over the air. Moving them away from other transmitting devices or turning them off when you’re not using them can help improve your connection.

Power Cycle Your Router

If your router can’t maintain a steady connection, check if it’s overheating and power it off until it cools down, or try power cycling it and see if the connection improves.

Also, if you’re using the cable modem provided by your ISP instead of your own and you’ve had it for longer than 6 months or 1 year, it’s not a bad idea to call them and ask them to replace it. Those devices are usually really cheap and last a very short time in my experience.

Check Service Alerts

Your intermittent internet connection may be due to issues with your ISP. Check the service alerts for your area and see if it’s one of those affected before concluding that it’s an issue with your router or your device. 

Contact your ISP to see if the problem is on their end. They can run system and line checks to determine whether there’s any issue between them and your computer, and suggest possible fixes for the connection problem.

Check With Other Devices

If you have another computer or device that uses the same internet connection, test whether the connection is stable on those devices. If they also have the same issue, it could be a problem with the router or modem, or your ISP. 

If it’s only with the device you’re currently using, check for hardware failures or operating system issues, which are common causes of internet connection problems.

Network Card Failure

Your computer’s network card may struggle keeping a steady internet connection. You can fix it by reinstalling the network card drivers.

To do this, right-click Start > Device Manager. Click Network Adapter to expand the category, right-click on your network card and select Uninstall. Restart your computer and allow Windows to reinstall the card and its drivers.

You can also check the network card manufacturer’s website for updated device drivers, download and install them to your computer. Reboot your computer and test your connection again.

If you have a removable network card and know how to go about re-seating it, you can remove it and insert it back into the PCI slot to ensure it is seated firmly in the slot. Once done, return everything back to its usual place, plug in the power cord and power on your computer. Test whether the connection is stable.

Corrupted Windows System Files

Internet connectivity issues can be caused by corrupted Windows operating system files. Try running the system file checker first to see if anything comes up. You can also perform a system restore to replace the corrupt files with clean ones and then check your internet connection again.

Malware Or Virus Infection

An intermittent internet connection could also be caused by a virus or malware infection on your router or computer. If it’s severe, it may not even work, but the remedy is to use the best antivirus available that can nuke any virus or spyware, and stabilize your connection.

Security Software Conflicts

Your security software programs like antivirus or firewall may interfere with your internet connection. To resolve this, check the settings for either program and see which ones are enabled. Try to disable them temporarily and see if your internet connection stabilizes. 

If it does, check with the antivirus manufacturer if the setting is important for your device’s protection. If it’s not, you can leave it disabled for an improved internet connection.

Run Network Troubleshooter

The Network Troubleshooter helps diagnose and fix the usual internet connection issues, but you can check whether there’s an underlying cause to the bad connection you have.

• To do this, click Start > Settings > Network & Internet.

• Click Status.

• Next, click Network troubleshooter under Change your network settings and follow the prompts to see if the problem is resolved.

Replace Your Modem Or Router

If restarting your router didn’t work, a more in-depth solution is to reset your wireless router. This is a bit more involved as you have to setup all the WiFi settings again, but could fix the issue.

If you’re still experiencing a bad internet connection after trying the suggestions above, your network card, router or modem may be defective. In this case, get a new router, modem or network card and see if the connection is better.

Hide Windows Updates Or Driver Updates

If you can’t download and install a new network adapter driver, you can hide the Windows Update that caused you to lose your network connection. In Windows:

• To do this, go to Control Panel > Programs > Programs and Features and click View Installed Updates.
• Select the unwanted update you want to uninstall from the list and click Uninstall.

You can also download the Wushowhide troubleshooter to hide the problematic updates. Check whether the internet connection stabilizes after uninstalling the update. To reinstall it, go to Settings > Update & Security > Windows Update > Check for Updates.

Network Reset

If the steps above don’t help, reset your network as a last resort. This can solve internet connection issues especially after upgrading from a previous version of Windows to Windows 10, or when you can’t connect to shared network drives.

A network reset uninstalls and removes network adapters you may have installed, plus their settings. Once you restart your PC, the network adapters will be reinstalled, and their settings set back to default.

Note: You need Windows 10 version 1607 or later to use network reset. Check your version by going to Start > Settings > System and click About.

• To reset the network, click Start > Settings > Network & Internet.

• Click Status and then click Network Reset.

• In the Network reset screen, click Reset Now and then click Yes to confirm the action. Allow your PC to restart before checking your internet connection again.

If you’re still experiencing an intermittent internet connection, share with us the specific issue in a comment below.

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