Windows 11 的Xbox应用程序是(Xbox)Xbox主机的绝佳伴侣，为视频游戏、社交功能、远程游戏(Remote Play)等提供了便利的中心。然而，尽管微软(Microsoft)将其设计为可以在 PC 上良好运行，但它也并非没有问题。
如果Xbox应用程序拒绝打开或正常工作，您可能会遇到随机软件故障、应用程序缓存损坏或操作系统问题。本文将引导您了解解决Windows 11上(Windows 11)Xbox应用程序启动问题的多种建议和解决方案。
退出并重新启动 Xbox 应用程序
如果Xbox应用程序在启动时挂起、冻结或崩溃，请考虑强制退出并重新启动该应用程序。这个简单的操作通常可以解决小故障和其他妨碍其正常运行的问题。
要做到这一点：
- 右键单击(Right-click)“开始”(Start)按钮并选择“任务管理器”(Task Manager)。
- 选择 Xbox 进程。
- 选择结束任务 - 如果您没有看到此按钮，请选择更多图标（三个点）。
- 对后台(Background)进程列表下的其他 Xbox 相关进程重复此操作，例如Xbox Game Bar、Xbox Identity Provider等。
- 重新启动 Xbox 应用程序。
重启游戏服务
Xbox应用程序依赖于名为游戏(Gaming) 服务的(Services)系统进程在Windows 11中运行。通过服务(Services)应用程序重新启动它并检查是否有影响。
- 按Windows Key + R，在“运行”(Run)对话框中键入 services.msc，然后选择“确定”。
- 向下滚动(Scroll)并右键单击游戏(Gaming) 服务(Services)。
- 选择重新启动。
如果该选项显示为灰色，请双击该服务，选择“启动”(Start)，并确保“启动(Startup)类型”设置为“自动”(Automatic)。
- 对游戏(Gaming) 服务(Services)的任何其他实例重复此操作。
- （可选）重新启动列表中的以下 Xbox 服务：
- Xbox 配件管理
- Xbox Live 身份验证管理器
- Xbox Live 游戏保存
- Xbox Live 网络服务。
重新启动您的 Windows 电脑
在继续之前，最好重新启动您的电脑。重新开始通常可以解决可能阻止Xbox应用程序打开的小错误和软件冲突。它还可以作为进一步故障排除的起点。
只需打开“开始”(Start)菜单并选择Power > Restart即可启动系统重新启动。如果问题仍然存在，请继续执行其余修复。
检查网络相关问题
如果Xbox应用程序启动但没有加载任何内容，则可能与(Xbox)Microsoft服务器有关。访问 Xbox 系统状态页面(Visit the Xbox System Status page)。如果任何Xbox服务器出现故障，请等待Microsoft让它们恢复在线状态。
此外，请在Fast.com(Fast.com)检查您的互联网连接速度。如果速度很慢，请尝试重新启动或重置路由器(resetting your router)。您还应该关闭所有活动的VPN(VPNs)（虚拟专用网络）。如果问题仍然存在，请了解如何修复 Wi-Fi(fix a slow Wi-Fi)或以太网连接(Ethernet connection)速度慢的问题。
设置正确的日期和时间
Windows 11中的错误日期或时间可能会阻止Xbox应用程序与其服务器通信，从而导致加载问题。去检查：
- 右键单击(Right-click)时钟并选择调整(Adjust)日期和时间
。(Clock)
- 启用自动设置(Set)时间和自动设置(Set)时区旁边的开关。如果它们已经处于活动状态，请禁用并重新启用它们。
- 选择立即同步。
如果日期和时间仍然显示不正确，请了解如何在 Windows 11 中手动设置日期和时间(set the date and time manually in Windows 11)。
运行Windows 应用商店疑难解答(Windows Store Troubleshooter)
Windows 11 有一个专用的故障排除程序，可帮助识别和解决与Microsoft(Microsoft) Store 相关的应用程序（例如Xbox）的问题。运行它：
- 右键单击(Right-click)“开始”(Start)按钮并选择“设置”(Settings)。
- 转至系统 > 故障排除。
- 选择其他疑难解答。
- 选择“Windows 应用商店应用(Windows Store Apps)疑难解答”旁边的“运行”(Run)。
- 按照屏幕上的说明解决故障排除程序检测到的问题。
重置并修复 Xbox 应用程序
如果Xbox应用程序无法打开，将其重置为默认设置可以解决由配置问题引起的问题。
要做到这一点：
- 右键单击(Right-click)“开始”(Start)按钮并选择“设置”(Settings)。
- 选择已安装的应用程序。
- 向下滚动(Scroll)列表并选择Xbox旁边的“更多”图标（三个点） 。
- 选择高级选项。
- 选择终止。
- 选择重置。
- 打开Xbox应用程序。如果正确启动或加载，请使用您的Microsoft 帐户(Microsoft Account)登录Xbox Live。
如果重置不起作用，请重复上述步骤并选择步骤 6 中的“修复”(Repair)按钮来修复Xbox应用程序安装。
清除 Microsoft Store 缓存
清除Microsoft Store缓存并将程序恢复为其默认设置可以解决与Microsoft Store 相关的(Microsoft Store-related)应用程序（包括 Xbox 应用程序）的问题。
为此，请使用 WSReset 工具(use the WSReset tool)。就是这样：
- 按Windows + R打开“运行”(Run)框。
- 在搜索栏中输入 wsreset.exe。
- 按 Enter 键。
空白的命令提示符(Command Prompt)控制台应短暂出现并消失，并且Microsoft Store应立即出现。之后
尝试重新打开Xbox应用程序。(Xbox)
重新注册 Microsoft Store 应用
在Windows(Windows)中重新注册与 Microsoft Store 相关的(Microsoft Store-related)应用程序列表有助于解决因配置损坏而产生的问题。要做到这一点：
- 在任务栏上的搜索框中键入Windows PowerShell ，然后选择以管理员(Windows PowerShell)身份运行(Run)。
- 在“用户帐户控制”(User Account Control)弹出窗口
中选择“是” 。(Yes)
- 复制粘贴并执行以下命令：
获取 AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -注册“$($_.InstallLocation)AppXManifest.xml”}
更新 Xbox 应用程序
更新Xbox应用程序是解决Windows 11上的启动问题的重要故障排除步骤。这是因为更新通常包含错误修复和与操作系统的兼容性改进。要做到这一点：
- 打开Microsoft Store并选择“库”(Library)。
- 选择获取更新。
- 如果有待处理的
更新(Update)，请选择Xbox 旁边的更新。
删除并重新安装 Xbox 应用程序
如果没有新更新或问题仍然存在，则需要删除并重新安装Xbox应用程序。这应该有助于修复损坏的程序安装造成的严重问题。
要做到这一点：
- 右键单击(Right-click)“开始”(Start)按钮，然后选择“应用程序(Apps)和功能”/“已安装的应用程序”。
- 选择 Xbox 旁边的“更多”图标。
- 选择卸载。
- 再次选择卸载进行确认。
- 访问Microsoft Store并访问Xbox应用程序的商店页面。
- 选择安装。
将 Windows 更新到最新(Latest)版本
使Windows保持最新对于应用程序的平稳运行至关重要。更新可确保增强操作系统和应用程序之间的兼容性，解决已知错误以提高稳定性，并通过修补漏洞来提高安全性。这为应用程序创建了一个更可靠、更安全的环境。
要更新 Windows 11：
- 打开 Windows 设置应用程序。
- 选择 Windows 更新。
- 选择检查(Check)更新按钮(Updates)。如果有待处理的更新，请选择“下载(Download)并安装”(Install)。
尽快启动(App Up)并运行(Running ASAP)Xbox 应用程序
我们已完成各种故障排除步骤来修复Windows 11上的“Xbox 应用程序无法打开”问题。从简单地重新启动电脑到确保Windows已更新，这些步骤应该可以系统地帮助您有效地发现并解决问题。
一旦 Xbox 应用程序再次运行，您就可以顺利享受它提供的所有功能和游戏体验。另外，记住其中一些简单的修复方法将有助于快速解决以后可能出现的任何问题。
How to Fix the Xbox App Not Opening Issue on Windows 11
Windows 11’s Xbox app is an excellent companion for your Xbox cоnsole, prоviding a convеnient hub for video games, sоcial features, Remote Play, and more. However, although Microsoft has designed it to run well on the PC, it’s not without issues.
If the Xbox app refuses to open or work correctly, you’re likely dealing with a random software hiccup, a corrupt application cache, or problems with the operating system. This article will walk you through multiple suggestions and solutions to fix Xbox app launch issues on Windows 11.
Quit and Relaunch the Xbox App
If the Xbox app hangs, freezes, or crashes upon launch, consider force-quitting and relaunching the application. This simple action often resolves minor glitches and other issues preventing it from functioning properly.
To do that:
- Right-click the Start button and select Task Manager.
- Select the Xbox process.
- Choose End task—select the More icon (three dots) if you don’t see this button.
- Repeat for other Xbox-related processes underneath the Background processes list—e.g., Xbox Game Bar, Xbox Identity Provider, etc.
- Relaunch the Xbox app.
Restart Gaming Services
The Xbox app relies on a system process called Gaming Services to work in Windows 11. Restart it via the Services app and check if that makes a difference.
- Press Windows Key + R, type services.msc into the Run dialog, and select OK.
- Scroll down and right-click Gaming Services.
- Select Restart.
If the option appears grayed out, double-click the service, select Start, and ensure that Startup type is set to Automatic.
- Repeat for any other instances of Gaming Services.
- Optionally, restart the following Xbox services further along the list:
- Xbox Accessory Management
- Xbox Live Auth Manager
- Xbox Live Game Save
- Xbox Live Networking Service.
Restart Your Windows PC
Before moving on, it’s best to restart your PC. A fresh start can often resolve minor bugs and software conflicts that could stop the Xbox app from opening. It also serves as a starting point for further troubleshooting.
Just open the Start menu and select Power > Restart to initiate a system reboot. Continue with the rest of the fixes if the issue persists.
Check for Network-Related Issues
If the Xbox app launches but nothing loads, it could be something to do with the Microsoft servers. Visit the Xbox System Status page. If any Xbox servers appear down, wait until Microsoft gets them back online.
Additionally, check the speed of your internet connection at Fast.com. If it’s slow, try rebooting or resetting your router. You should also turn off any active VPNs (virtual private networks). If the issue persists, learn how to fix a slow Wi-Fi or Ethernet connection.
Set the Correct Date and Time
An incorrect date or time in Windows 11 can prevent the Xbox app from communicating with its servers, resulting in loading issues. To check:
- Right-click the Clock and select Adjust date & time.
- Enable the switches next to Set time automatically and Set time zone automatically. If they’re already active, disable and re-enable them.
- Select Sync now.
If the date and time continue to appear incorrectly, learn how to set the date and time manually in Windows 11.
Run the Windows Store Troubleshooter
Windows 11 has a dedicated troubleshooter that helps identify and resolve problems with Microsoft Store-related apps like Xbox. To run it:
- Right-click the Start button and select Settings.
- Go to System > Troubleshoot.
- Select Other troubleshooters.
- Select Run next to the Windows Store Apps troubleshooter.
- Follow the onscreen instructions to resolve issues the troubleshooter detects.
Reset and Repair the Xbox App
If the Xbox app fails to open, resetting it to its default settings can resolve issues caused by configuration problems.
To do that:
- Right-click the Start button and select Settings.
- Select Installed apps.
- Scroll down the list and select the More icon (three dots) next to Xbox.
- Select Advanced options.
- Select Terminate.
- Select Reset.
- Open the Xbox app. If it launches or loads correctly, sign in to Xbox Live with your Microsoft Account.
If resetting doesn’t help, repeat the steps above and select the Repair button in step 6 to repair the Xbox app installation.
Clear the Microsoft Store Cache
Clearing the Microsoft Store cache and restoring the program to its default settings can resolve issues with Microsoft Store-related apps, including the Xbox app.
To do that, use the WSReset tool. Here’s how:
- Press Windows + R to open the Run box.
- Type wsreset.exe into the search bar.
- Press Enter.
A blank Command Prompt console should briefly appear and disappear, and the Microsoft Store should momentarily appear. Attempt to re-open the Xbox app after that.
Re-register Microsoft Store Apps
Re-registering the list of Microsoft Store-related apps in Windows helps resolve problems originating from corrupt configurations. To do that:
- Type Windows PowerShell into the search box on the taskbar and select Run as administrator.
- Select Yes on the User Account Control pop-up.
- Copy-paste and execute the following command:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Update the Xbox App
Updating the Xbox app is a vital troubleshooting step for resolving launch issues on Windows 11. This is because updates often contain bug fixes and compatibility improvements with the operating system. To do that:
- Open the Microsoft Store and select Library.
- Select Get Updates.
- Select Update next to Xbox if there’s a pending update.
Remove and Reinstall the Xbox App
If there are no new updates or the issues persist, it’s time to remove and reinstall the Xbox app. That should help patch severe problems from a corrupt program installation.
To do that:
- Right-click the Start button and select Apps & features/Installed apps.
- Select the More icon next to Xbox.
- Select Uninstall.
- Select Uninstall again to confirm.
- Visit the Microsoft Store and visit the Xbox app’s store page.
- Select Install.
Update Windows to Its Latest Version
Keeping Windows up to date is crucial for smooth application performance. Updates ensure enhanced compatibility between the operating system and apps, resolve known bugs for greater stability, and improve security by patching vulnerabilities. This creates a more reliable and secure environment for applications.
To update Windows 11:
- Open the Windows Settings app.
- Select Windows Update.
- Select the Check for Updates button. If there are pending updates, select Download and Install.
Get the Xbox App Up and Running ASAP
We’ve gone through various troubleshooting steps to fix the “Xbox app not opening” issue on Windows 11. From simply restarting your PC to making sure Windows is updated, these steps should systematically help you find and solve the problem effectively.
Once the Xbox app is working again, you can enjoy all the features and gaming experiences it has to offer without hitches. Plus, remembering some of these easy fixes will come in handy for quickly solving any issues that might come up later on.
